--- description: Learn more about Optix price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Optix Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [Optix](/software/143452/optix) # Optix Canonical: https://www.capterra.com.au/software/143452/optix Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/143452/optix?page=2) > Optix is a cloud-based and on-premise document management tool that helps businesses convert paper documents into digital resources. > > Verdict: Rated **4.9/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Optix? Optix document management services services back office operations, SMBs, enterprise companies, energy, government, education, legal, manufacturing, non-profits, product development, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 15 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Mindwrap - **Location**: Warrenton, US - **Founded**: 1988 ## Commercial Context - **Starting Price**: USD 276.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Mindwrap for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Approval Process Control - Archiving & Retention - Collaboration Tools - Compliance Tracking - Customizable Templates - Document Capture - Document Classification - Document Management - Document Storage - File Conversion - File Sharing - Full Text Search - Search/Filter - Third-Party Integrations - Version Control - Workflow Management ## Integrations (2 total) - SAP Business One - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) ## Related Categories - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) - [Document Generation Software](https://www.capterra.com.au/directory/31576/document-generation/software) - [Enterprise Content Management Software](https://www.capterra.com.au/directory/31079/enterprise-content-management/software) ## Alternatives 1. [Google Drive](https://www.capterra.com.au/software/161425/drive) — 4.8/5 (28427 reviews) 2. [Microsoft 365](https://www.capterra.com.au/software/58688/microsoft-365) — 4.6/5 (14035 reviews) 3. [Microsoft SharePoint](https://www.capterra.com.au/software/1167/sharepoint) — 4.4/5 (5412 reviews) 4. [OneDrive](https://www.capterra.com.au/software/161304/onedrive) — 4.5/5 (12623 reviews) 5. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17483 reviews) ## Reviews ### "Good system" — 5.0/5 > **Laura** | *6 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: User interface. Has a lot of useful features > > **Cons**: Sometimes certain things are laggy. Eg when you open basket > > Overall a great system. A lot better than other optical systems. Have been using it for 8 years ----- ### "I love using Optix Software" — 5.0/5 > **Verified Reviewer** | *24 January 2026* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: it is great value for money and it is easy to use with great customer support when issues arise. Editing documents is easy > > **Cons**: there is nothing really only a small challenge uploading files, but once you figure it out it is super easy > > Overall I love using this tool. It allows me to manage all my administrative needs easily \& professionally ----- ### "Great company and product" — 5.0/5 > **Russell** | *25 October 2024* | Chemicals | Recommendation rating: 9.0/10 > > **Pros**: Flexibility and support. The product is a platform with a lot that you can add or program into it. It does quite a bit more than just "Document Management". We use it for a lot of Project Management. The support staff is very knowledgeable and quick to help as well which is invaluable. > > **Cons**: The interface could be more intuitive. To the average user it feels a bit "techie" with a learning of the terminology used in the Workstation as well as getting used to the look and feel. However, this doesn't take long to get past. > > My overall experience is very positive. Regardless of the interface being something for users to get used to they ultimately really like what it provides. Again, the staff is a great help when you have questions and/or need to add new things which may be complex in nature. ----- ### "Great product and an absolutely amazing team to work with\!" — 5.0/5 > **Tiffany** | *4 April 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The workflows we have implemented using Optix have vastly improved our productivity and processes. Providing both a paperless workflow along with document storage that enables the entire organization to access detailed donor information at the click of a button. > > **Cons**: None so far. The Optix team is highly skilled at helping to figure out custom solutions whenever needed. > > Through implementation of Optix we now have full visibility into our pipelines along with easy in-depth reporting. The customer service team is also wonderful to work with, consistently going above and beyond with any requests we submit to them. ----- ### "Very reliable product and great customer service" — 4.0/5 > **Peter** | *7 July 2020* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Having worked with the product for over 15yrs, I have been quite pleased with it's stability and reliability. > > **Cons**: I will like for a more user friendly admin UI for administrative functions. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/143452/optix?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/143452/optix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data