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Average Ratings

  • Overall
    4/5
  • Ease of Use
    4.5/5
  • Customer Service
    5/5

About Sugester

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.

Learn more about Sugester

Showing 2 reviews

Szymon B.
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 11/06/2015

"Very usable thanks to its reasonable scope"

Comments: The helpdesk software giants, like Zendesk and Freshdesk, can be overwhelming for a small business. They have tons of powerful features, but learning to use the software can be overwhelming and time-consuming. Learning Sugester takes minutes - everything is very well-done and straightforward.
As far as cons go - the interface could be improved aesthetically. I also came across some minor glitches, but those will have probably been ironed out by the time you are reading this.
Overall, I would definitely recommend this software to medium business owners looking to upgrade their helpdesk.

  • Reviewer Source 
  • Reviewed on 11/06/2015
Verified Reviewer
Administrative Assistant
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 14/05/2018

"Good easy to work with"

Comments: it save time and i was able to reach my target clients easily

Pros: what i like the most about this software is the fact that it is compatible with any operating system in a mobile phone and the software is very easy to run with unlimited bandwidth.

Cons: what i least like about the software is it does not redirect the user properly hence not easy to work with unless you understand the interface properly

  • Reviewer Source 
  • Reviewed on 14/05/2018