UKG Ready Reviews

The fact that it covers every HR need in one place is a big plus

Comments: I am addressing the issue of digitizing and automating human resources procedures. When I first joined the firm, there was some resistance to adopting "the cloud." With my increasing use of UKG, I am facilitating faster data access and a more fluid technological experience for everyone.

Pros:

UKG Ready is an excellent payroll administration system for small and medium-sized businesses. Payroll duties can be handled conveniently from any location with online access. Customers are able to automate and streamline crucial processes with the use of automation, artificial intelligence and machine learning, integration, higher productivity, and mobile apps.

Cons:

The thing I despise most about UKG is not a fault with UKG per se, but rather an issue that UKG is likely to face: adoption. Adoption is not as robust as it could be because of a small percentage of long-term employees who are reluctant to embrace change.

Account Manager

Comments: Overall VERY positive - we're working on implementing this in our current organization I have used this before in my previous workplace.

Pros:

It allows employees to sign in and off with just their cellphone - saves time on punch clocks.

Cons:

No every employee likes using apps because of the geo location.

Worst company to deal with

Comments: Although there is nothing redeeming about the UKG Ready platform, the customer service and technical help are the worst parts of the experience. If you need help with any given issue, there is no way to get help from someone by calling or emailing, all you can do is create a service request ticket and you may get a call back within a few days. Often times, rather than help you they tell you to visit their Community site and tell you to scour through hundreds of threads to find the help you need from other users. The implementation process was a nightmare and many of the functions we needed implemented were not completed or they were left half-done. After using the platform for a year we offered to pay UKG additional fees to implement two specific functions we desperately needed (onboarding and recruiting). I followed up with our account manager on a weekly basis asking for a quote, she consistently gave me the run-around, stating she was working with her sales team on it. After two months, she finally provided a quote, but not what for I asked, rather, it was a quote for UKG to do a complete analysis of their platform to determine what we need. Upon making a change to one of our vendors it was necessary to create a new file feed with UKG. It took UKG 30 days to respond to our request for a new file feed. Once we were finally assigned a project manager he stated that we can expect it to take 5 business for him to respond to any calls or emails during the process. These are just a few examples of the horror it is to deal with UKG. They are the worst company I have ever had the displeasure of working with. We have been used as references for UKG and we have told each company to run away as fast as they can and we will continue to do so.

Pros:

There are no positive things to say about UKG.

Cons:

Please refer to the overall experience summary for details on our experience with UKG.

Intuitive Product - Easy to Navigate

Comments: Easy to access, book an appointment or vacation day.

Pros:

Having instant access to pay history, year-end slips, time off status.

Cons:

That all our performance reviews are not uploaded in UKG as well.

Payroll on the go made easy!

Comments: Mainly a positive one as our company never had an app to handle payroll.

Pros:

Being able to handle payroll on the go, and being to do it without resorting to the browser version.

Cons:

Some of the UI is a bit different fromt he desktop version.

Wish We Chose Different Software

Comments: Pretty horrible with one exception. We LOVED our implementation specialist, Ivy Miranda. However the "Solutions Consultant" was a pompous ass when we ran into problems and the Relationship Manager was not of much help.

Pros:

The Benefits Module is user friendly. But even with that, the EDI team is non-responsive sometimes and we've had trouble with data on carrier invoices.

Cons:

Performance Module: We abandoned it because: i.Menus are confusing. The word "Comments" is hard coded and it means "Submit." Therefore saving and submitting was hard. ii.Several people didn't understand how to use the "goals" systems. Recruitment Module: Clunky. Could not drag and drop resumes to email and other problems. We abandoned it. Compensation Module: Could not even finish implementation. 2 parts of the system do not "talk to each other" so we could not display information for primary positions and secondary positions in the same report. Core HR: Requires dual entry in several fields because the 2 part of the system do not share data. It's like 2 separate systems cobbled together. Infuriating.

Like Having A 24/7 Employee Who Never Calls In Sick

Comments: My experience has been phenomenal. I have a wonderful working relationship with a number of team members and have even gotten to speak 1 on 1 with the [sensitive content hidden] of the Company. I have not seen any other major company where the [sensitive content hidden] is that available AND willing to talk to you,

Pros:

UKG Ready is a highly customizable solution. Like a buffet, you can take a little of this and a little of that to get the features and functions you most want or need. The system is also highly scalable and expandable. We have added on more features over the years and it is a seamless integration with existing data when adding on. The support team is Best In Class. I feel like I have my own support team when I have a question or I have broken something because I didn't read some of the support tools available. This support team is assigned to your company so you always know who you will be working with.

Cons:

I have nothing negative to say about UKG Ready. It is a powerful tool which works for you 24/7/365.

UKG Ready for a mobile workforce

Pros:

Fairly easy to use and helpful for mobile and off site employees to clock in and out.

Cons:

The authentication defaults to constantly verifying if you don't change it. This was annoying for staff until we learned to set it for longer.

Good product, room for improvement

Pros:

Desktop web access is great, full features works really well

Cons:

Mobile web access, not so great. Sections of screen not visible and could use improvement,

Functional

Comments: It has been difficult. Simple things I could do in other payroll management systems usually end up needing me to submit a ticket for assistance.

Pros:

The cost for UKG is better than most HRIS and payroll management companies

Cons:

It is so hard to make changes, from admin right to setting up the different areas for payroll deductions, benefits, etc. It needs to be streamlined for friendliness.

Enhances employee privacy and gives them the right to review evaluations and follow up on their progress according to performance indicators

Comments: UKG Ready has given evaluations the required transparency, enhanced the values ​​of self-criticism among employees and enabled them to manage their relationships and work affairs efficiently.

Pros:

I like that UKG Ready is like an employee's bag. Everything is in the same place, we can easily access information about our job status and progress according to KPIs. I liked the ease of documenting the start and end of official working hours and the accuracy of documentation, issuing a payslip, scheduling vacations or requesting leave directly from the employee's page. I liked the ease of approving goals with UKG Ready, and I liked the ease of sharing them with direct managers by updating them and issuing reports about them. What UKG Ready provides in terms of dashboards that display progress according to each KPI independently, and the transparency of accessing and reviewing evaluations is very motivating to put in more effort.

Cons:

UKG Ready has not overlooked anything, is easy to use, and ensures real-time notifications that keep us up to date with updates.

Best work app to have.

Comments: So far I have had no issues with the essentials of UKG Ready. I have been thrilled to have control of when I clock in and out, submitting missed punches, and submitting time for work related courses completed at home. This has become my favorite work related app.

Pros:

It is fairly easy to use even for the employees who are still new to the modern day mobile devices. Having my time clock in my hand made my job easier to get to and my day easier to end.

Cons:

I would like to see tutorials available for functions that aren't used frequently. If someone isn't used to requesting time off, they can get a bit confused with the layout of the screen.

UKG Review

Pros:

The fact that they have an app to use on our phones.

Cons:

The many attempts it would take to log in.

Good HR system.

Comments: Overall Pretty good system to use some faults here and there but they are easy to work around.

Pros:

The thing i liked the most about this system is how easy it to use day to day within seconds i can book off holiday right from my sofa.

Cons:

I don't like the use of Face ID. It's very much faulty because even if you have a little extra light it has a bit of a moment and takes about 15 attempts to use

Ukg User Review

Comments: It is overall a good app ,the creators should keep up and sharpen it as a lot of companies trust and rely on ukg.

Pros:

All information in one app, payroll vacation and the ability to make changes and have the higher ups approve or deny requests.

Cons:

Sometimes the app can be offline,when this happens users day can be crippled ,especially those that rely on it to punch in and out or check that pay stub was correct.

ease of UKG

Comments: makes complete information available at my fingertips.

Pros:

easy to use . keeps track of time off in a calendar which I like.

Cons:

hard to log in and out if your leaving for an appt but coming back to finish your work day

UKG ready time keeping

Pros:

It is a great product for time keeping. I used it for 4 years before switching.

Cons:

It had a few flaws, like transferring time.

UKG Ready Review

Pros:

I like that I can go to one place and see so much information about our facility. I can see performance reviews, HR incidents, payroll, scheduling etc. It is easy to use and easy to navigate

Cons:

I have some trouble with the reports. It might be something that is turned off for me specifically, but I wish I could see reports easier.

UKG- a very capable tool for all your talent needs

Pros:

1. Excellent interfaces 2. Modern designed dashboard 3. Helpful team

Cons:

1. A bit pricy 2. Not very mobile friendly 3. API integration is not smooth

UKG is EXCEPTIONAL

Comments: My overall experience with UKG ready is Very good

Pros:

I liked the ease of using the app and website

Cons:

There was nothing I did not like about UKG ready

Wonderful for company use!

Comments: Love this app and will recommend it to other companies.

Pros:

It is simple to use and very easy to access.

Cons:

When have to fix an error in your time, it can be a little difficult.

UKG Ready - HR Solution for Mid Size Companies

Pros:

The robust integration within the platform

Cons:

Often times is glitchy with regards to the learning modules

Good Experience

Pros:

How easy it is to post on multiple job boards at once, which saves time.

Cons:

You need to go to the job post to specifically find candidates, rather than the general search bottom.

Ukg payroll

Pros:

I like the ease of use. I navigated to the app or website very easily. And when it came to my payroll everything was all in one place. My pay stubs. My vacation or sick time. My hours at work. And also was able to access my w-2s and get them as soon as they've been released rather than wait for them to come and the mail.

Cons:

From my experience I haven't had anything I did not like about the ukg site or app

Ukg generic but quality

Comments: Better than some other applications, i didnt mind it

Pros:

Fairly streamlined, and pretty easy to get through.

Cons:

Hard to compare note between pages, load kind of slowly