About Saba Cloud
Talent management software that gives you a new way to develop your people and teams.
We are using SABA CLOUD as learning solution for online learning classes and webinars. In terms of that, SABA is very precise and lean.I have never experienced a problem.
For the ridiculous price we pay, I do not think we get our money's worth.
Filter reviews (107)
The paradise to take trainings
Comments: now all the departments have his training in one place, making easy for everyone
The trainings are so organized that you only need time to search and select the courses do you want to complete.
Some training requires Flash, and right now that's an outdated plugin and unsupported for some web browsers
Comments: Overall, I've found Saba to be very responsive to customer feedback and suggestions. Their technical support is not always as responsive probably due to time zone issues (which is being addressed currently).
Easy to configure and customize as needed
The overwhelming focus seems to be on learning - would like to see more improvements/investment in the other talent modules
Comments: Our company uses Saba as a part of our training and development program. Saba is where we house our new hire orientation, training and presentation videos, and completing the performance review process each year. I rated three stars for ease of use simply because it takes multiple steps to set up a course on the platform. I find it difficult that you have to add content here, manage the class there, edit the course content somewhere else, etc. If this was all done as one feature it would make it a lot easier for client users on the back-end. Being able to delete a class is also a difficult step.
Many features we can use - upload training videos, performance reviews, tracking who has completed certain classes by building reports.
Cannot upload videos onto the platform itself - must use an outside source to house the video like YouTube or SCORM and then upload it within the Saba. Sometimes if the video file is too large it takes a long time for the video to play within the platform. Being able to create a new class and delete old classes - I don't understand why we can't delete certain classes or content or courses because there are certain subscribers but if the content is old and I choose not for those subscribers to see it, why don't I have the power to delete it?
SABA assisting a nonprofit
Comments: The initial launch and working hand in hand was great, the speed of service request on a service ticket is pretty good. It is costly if you want to have further advice on new things you want to implement. We have found the SABA community though to be a huge resource of other LMS administrators working together and finding and sharing solutions.
The versatility and adaptability of it's configuration. The whole start up process was unique to our organization and we found engaging and interactive and easy to implement the system. We have found that we can work around most of our needs with the software.
The only real con that we have at this time is a look back back time frame for certifications. Due to our regulations our training year runs for all our services from July 1 through June 30. So we have a date that does not change, yet we learned through the pandemic we had a lot of staff who on July 1 were working in one department then transferred to another and since the lookback is in days not a certain date. That caused a large issue. For example on their previous and current position both require HIPAA training they took it on their old cert on July 3 and then in October transferred to another program that also had HIPAA as one of their requirements. Due to the fact we could not set a look back fixed date they would have to re-take the training. This was a real mess during the pandemic and even today.
Halogen is a little complex, but quite powerful.
Comments: Halogen is great product but also has great customer service. I was never on hold for very long and called them often. They do not have an automated phone service. You just call the support line and you'll be talking to a real person in just a few minutes.
Halogen's 'comment helper' function is easily the best and most innovative feature. The comment helper makes it really easy for managers to add specific comments to their direct reports without having to come up with comments from scratch. For example, if you have a 5 point scale, manager's simply drag the slider from a level 5 comment (ie. He/she is always courteous and respectful with customers) to a level one comment (ie. He/she is rarely courteous and respectful with customers). It takes a little bit to setup, but you don't have to write them. Admins can just download the comment helpers directly from Halogen and train managers on how to use them. Halogen also has a multi-rater and a third-party rater function. This is quite nice for larger organizations. A multi-rater function gives managers the ability to combine/average out the ratings from multiple managers. The third-parter rater gives the manager the ability to forward the appraisal to another manager entirely.
Halogen is not intuitive. It's unlike any other software I've come across, so the back end might be confusing if you try and learn it on your own with no training. For example, administrators might be confused by the fact that there are two locations sets of user information; one called the 'user center' and the other set inside each 'appraisal process'. The user center information holds user demographic information while the appraisal process set contains user performance information.
Two Years of Saba
Comments: I would recommend Saba Cloud due to its functionality as well as the customer service experience in launch preparation.
Our social service agency shopped around extensively for an LMS that would meet our wide range of needs. We chose Saba over two years ago and are glad that we did. This LMS system allows us to get training out quickly to our staff throughout the state, assign training plans, etc. I really like the analytics portion of the software as well.
When creating a certification, or package of trainings, it would be preferrable to have a lookback date to set rather than just number of days. This would allow our annual training plans to be more accurate for those beginning after the start of our training year. I would also like to have access to a tech person without writing a ticket and awaiting a response.
Excellent LMS with advanced capabilities
Comments: Overall very good and we're still not leveraging many of the features available to us.
This LMS covers all the critical requirements and has great flexibility in delivering learning. The analytics are also advanced and are appreciated by our stakeholders as well helping us show business value of learning.
To achieve some of the fancier interfaces, you need to code or hire someone to do it for you, which is typical with LMS's. Also, we chose Saba over CSOD because they did their own service, but now that CSOD bought them, it's all 3rd party which is a hassle.
Comments: It is an LMS, so we are able to host courses on it.
It has a lot of functionalities and uses that we were really excited to use at our company. You can create learning paths, job title paths, and other powerful tools like that.
Where do I begin? The software was completely un-intuitive and lacked BASIC functionalities that should exist for an LMS. Rep's support team (outsourced from India, seems like) did not know as much as our IT guy knew about it who had been on the job for 3 months. We had very low adoption because of it being clunky and not user-friendly, and not very customize-able. Do not even do an RFP on this because the sales team is AMAZING and will dazzle you.
Comments: Made it easy for us to post our eLearning, organize and manage classroom training, and provide reporting.
I like the configurability and the many different options available, the ability to customize the look of the home page, and the power of the reporting
Saba can be a little overwhelming until you settle into the functions you actually use, reporting is powerful but can be alot to figure out
We use this for our entire communication within the organization and our Board.
Comments: Having a central location with lots of functions to get instant access to information.
Ability to manage many subgroups of the organization (e.g., Board of Directors, Vice Presidents, general staff, etc.). Easy to navigate teams within the organization. Great platform to have all general information in one central location for all staff members to be able to access instantaneously.
Depending on admin. settings, some functionality not available but this is due to the admin and not really the software. Sometimes training video do not load properly, but might be browser compatibility.
Our Saba Cloud Experience
Comments: This past June we completed our migration from Saba SEC 5.5 to Saba Cloud. The upgrade process itself was lengthy and at times a bit challenging, but in the end was a success and well worth it. The migration took close to a year (from initial meetings to launch day), and because we were on such an old version of SEC which included customized reports, we found it a challenge to build new processes and functionality to accommodate existing business requirements, given that Saba Cloud doesn't allow for customizations. In the end we chose to export the required data elements using Analytics, and build a separate external system to manage the data. Saba cloud itself was well received by our internal stakeholders and end users. The interface is much more intuitive and we didn't have much resistance or confusion with our staff in using the new system. Also finally being able to properly integrate Single Sign on has been wonderful.
Analytics tool is fantastic and much improved over our previous SEC 55 reporting system! We heavily depend on it to run daily reporting and to export large chunks of data to an offsite system and it has been running quite smoothly. Single Sign on (finally) Is a big plus. For our people administrators the "Proxy user" from people admin has been invaluable for troubleshooting. The interface as a whole is a big improvement and has been well received by our clients.
Coming from SEC 5.5. some things still appear to be the same, and still seem too confusing or clunky: - Notification system is incredibly flexible, but very confusing to use and extremely time consuming to make changes to. Especially when trying to manage two different locals (EN UK and French Canadian) - especially when these locals are not EN US. - Completed Courses page: the "Load More" at the bottom of the page is confusing. Even if "Show all" has been selected, the learner still needs to click "Load More" to view other transcripts. Also sorting this list is very limited. Our users have a large collection of courses and had heavily used the sorting features of this page in SEC 5.5
Halogen Software - The Solution for Talent Management
Comments: I guess you can tell that I am a very satisifed customer. It's rare to feel like a vendor relationship really serves as part of your team, but the relationship with Halogen Software strengthens with time. I am confident that their team will remain on the cutting edge of Talent Management, providing us with innovative solutions and exceptional customer service.
We originally purchased a tool, but Halogen E-Appraisal has become a significant part of our culture. The product is fully customizable to meet the ever changing needs of our firm. It has provided consistency and accountability throughout our organization. Halogen's team listens to their clients, making our success their primary goal. Their customer support is superb and we continue to be amazed with the quality of each enhancement they roll out. Originally viewed as an expense, our first year of implementation resulted in efficiencies of nearly 400 hours when measured against our prior paper process. We now accomplish a higher quality of talent management with less time spent on administering the process. Our employees view the previously dreaded appraisal process as an "investment" in their career and individual personal development plans ensure that each and every member of our team will receive the training and development necessary to accomplish their career goals.
As a new user in 2004, there were limitations in the product based on the methodology our firm used for performance management. Since that time, the product has met and surpassed my expectations, causing our leadership to stretch ourselves in this area. We have more clear metrics and competencies for each role within the firm and the reporting tools allow us to see progress at all times. We also needed the ability to have multiple roles for each employee and the recent addition of the "coach" will accomplish our objectives in this area. Our firm has historically utilized a full 360 process and originally Halogen did not support the ability to conduct such a process anomymously. We recently completed our annual process, using Halogen's multi-rater tool for the first time and we were extremely pleased with the ease of use and end result of the process. I am sure there will be other issues as we continue to evolve, but we are completely satisfied with Halogen.
Ease of use, functions, and support
Comments: I have been used as a referral and have spoken to or emailed comments (answered questions) to 10 or more credit unions both in canada and te USA. I like the product and I am pleased to answer questions based on my good experience with Halogen.
The system is smart and easy to use both for the end user and the administrators The functions are intiuitive, fast and simple. The features provide most of what we need from ease of creating groups, to uploading data, to reports. The service (support desk) is amazing - one of the best vendors I have ever dealt with: knowledgeable, helpful and efficient - calls are answered quickly and the two times I choose to leave a call back number the call back was within an acceptable period of time. When we upgraded (we host our site) the Business Systems manager commented on the amazing support he received 'we could only hope that we provide this kind of service to our members'. The installation consultant was organized, knowledgeable and asked questions to ensure she understood our needs. The trainer was knowledgeable and very accommodating to our needs.
We are having difficulty with one division's acceptance of the form and system. Prior to this system they used a Word doc and want to keep the look and feel of a word doc. They want to keep the feature of inputting the objectives, then using the same form for the Interim review & comments and then use the same form for the Final review & comments. They see what was input prior, and make any necessary edits/additions to objectives easily. The one problem we are facing is that we have a process for the beginning of the year - Objective Setting Process. That process has a start and end date of about 3 months. When we hire or someone changes position they need new objectives. We set up a process for those people, however we have learned that when populating data from one process to another (such as from the objective setting process to a review process data can only be pulled from one process, and we have two processes. And some want more than 3000 characters per text box.
SABA LMS and vILT Classroom
Comments: SABA is an outstanding meeting / training tool. We are looking into the SABA Mobile vILT Classroom as it should provide the only part of SABA that we are currently missing!
SABA LMS is VERY FUNCTIONAL, it tracks, records and really does ALL the bells & whistles! Using the vILT Classroom: Facilitators and Learners can BE ON a Video Feed (this helps a lot with assessing the transference of knowledge - you can see them "get it!"), SABA is Engaging, Easy to facilitate, but it takes at least 2 people (don't think, just use two people, you'll see!!!), SABA allows engagement with audience through; Chat, Voice, Annotation Tools Suite, this suite allows Learner ability to annotate directly on the presentation being shown for all to see and SABA offers separate fully functional "Breakout Rooms" for smaller group collaboration. Also we like the ability to attach documents (PPT, Word, .PDF etc.) to vILT Classroom, so they can open or download the needed document DIRECTLY from the same SABA vILT Classroom!
We have the LMS and all that goes with it, we are researching SABAs Mobile vILT Classroom because we have an outside sales force who needs to be able to take meetings/learning on-the-go, from anywhere. Our SABA Implementation requires our learners to be ON their Work PC, on strong broadband connect (WiFi) and wearing headphones. WE WANT our Sales force to be able to take a vILT Classroom Meeting or Training on-the-fly from any of their devices (iPhone, IPad, Android Smartphone or PC/Mac), moreover, we want/need the ability to use over WiFi or Wireless LTE Broadband Connection.
The best talent management suite available to manage and document performance.
Comments: All around performance managment and the bonus of job descriptions.
Their talent management suite is the best I have seen anywhere. Not only it is comprehensive but it is easy to use and to administrate. Whenever you can't figure something out the support team is out of this world and will do what it takes to assist you in the mean time give you a work around if needed. The system is also easy to customize to design and complete other processes that reduce the use of paper and improve efficiency. I am thinking of things monthly to add to Halogen to streamline our HR processes. Anything related to performance they have thought of it all. If not, I guarantee you they are working on in to launch in a new version.
The way the licenses are structured it can be expensive if you have a high turnover. Licenses are not replaceable. The other thing is that you do get a discount to add some other products to your talent management suite, but some of them can be kind of pricey.
Changed Performance Management Forever!
Comments: Our company was looking to completely change our date performance management process. No more yearly reviews, but monthly conversations between managers and employees, and quarterly performance appraisals using Cultural, Leadership, and Technical competencies. Saba was the system that we found to help us accomplish our goals. The system has been wonderful since implementation. All of the learning tools that we use are housed in Saba. It also interfaces with our HRIS System, Kronos Workforce Management, to have up-to-date employee information (reporting structure, etc.), as well as photos - which has been really helpful. The Org Charts that Saba has created for us are beautiful, and help managers to easily track employee movement. Working in the financial industry, many of our employees require various certifications, and Saba allows us to track their progress, expiration dates, and recertification credits. The Virtual Classrooms are a fantastic tool that allows us to complete training at our satellite campuses all over the US, and the Social Collaboration aspect helps our company remain inclusive.
- Detailed Analytics reporting - Ease of use - Social Collaboration (learners can chat with each other, post discussions, hold virtual meetings) - Gamification - Custom Badges have been really popular at our company - employees WANT to learn to earn badges
When implementing Saba, we had been clear about the functionality we needed from the first meeting. Everything that we needed had been discussed and included in pricing quotes. Once we received the final contract, there was a fairly large discrepancy, as a feature we needed had not been included in the price quote. This delayed implementation, but was eventually resolved through our account manager. Overall, we have been extremely pleased with this product.
Big Improvement over in-house LMS
Comments: I have worked at several companies who have had proprietary LMS's, and Saba helped reduce our workload (of time it took to create content), improved visibility of our content throughout the organization.
The best feature about Saba is that when we merged over from our in-house LMS, there was little work that was required to make sure the system ran videos which were created in WebEx, Ponopto, and Zoom. The reporting capabilities also allowed me to figure out who in my organization was still delinquent on their training, which is valuable as a manager.
The organization I worked for did not have a great history of tagging their data, so when we migrated from our in-house solution to our new solution, it was difficult to search for content unless you knew the exact name of the item you were looking for. I was hoping there was be some better filtering capabilities.
Cloud-Based LMS That's Worth the $$$
Comments: I've used dozens of learning management systems. Most of them are terrible. Saba Cloud is very robust and can be complex depending on your project, but it's the best LMS I've ever used. Aside from learning, you can use it as a complete talent management suite by incorporating recruiting, performance reviews, and succession planning. I love it!
ease of use, technical support, community
The informal bits could use some work (workspaces).
Saba Software Response
5 years ago
Thank you so much for taking the time to review Saba. We are so glad you are getting the most of your product! We value customer feedback so your time is much appreciated.
Very helpful for learners as well as managers
Comments: The usability of this software is very amazing, be it from the learner's point of view or manager's point of view
- I like the user interface which is so friendly, I can track my mandatory courses and the courses assigned to me in home page - Also it lets me know the courses whose due dates are nearing and I need to retake the courses - As a manager I can create a course completion report query for employees and schedule it to be sent as an email
I cannot think about any drawbacks of this tool. It is an amazing Learning management tool. It would have been great if I was able to connect my excel to Saba database.
SABA is average
Comments: My review title says it all. I've been in Learning & Development for over 20 years and used multiple LMS systems. SABA has the features found in most LMSs. The issue for me is they focus on selling into mega-sized global companies but their implementation and support processes are sized for small-to-medium sized companies.
Implementation was handled poorly, lots of features were not turned on and there was very little ongoing support. It may have been my company who didn't want to pay for the support but it resulted in SABA becoming a dirty word around our organization. SABA should find a better business model if they want good reviews.
Most things are more difficult than they should be
Comments: It's was middle of the road. Did it do what we needed? Yes. Could it have been better? Yes Is it my favorite LMS I've used? Definitely not.
It can do a lot and has some nice functionality. The problem is not that it can't do things, it is just that everything is slightly more difficult than it should be or not called what you might think it should be.
The difficult of doing things in bulk is just too much. RDI's seem to always fail and the templates they give you are hardly helpful.
SABA Cloud is a necessary Evil
Comments: Earlier we had the internal Learning Management System which had become unmanageable and didn't had superior features; but with Saba Cloud (SaaS) application the enterprise need not worry about maintenance and downtime.
1.)Supports multiple Training Types like Virtual Instructor Led Training (VILT), Instructor Led Training (ILT), Self -Paced Training etc. 2.)Support Multiple Contents like Adobe Content, SCROM, URL, WebEx Recordings, MP4 etc. Though SCROM is best. 3.) Multiple ways to create assessments varying from Paragraph questions to MCQ with single select and multi-correct along with weight-age scoring for each correct option, pre and post class surveys. 4.) Functionality to add keywords & Tags to each course to enhance ease of search for users 5.) RDI (Rapid Data Import) to bulk update or import data like marking user attendance, course creation, user registration etc. 6.)Prescriptive Rules (PR) to auto enroll new employees to Mandatory Compliance and New Joiners Induction Training
1.) Performance of TIM (The Intelligent Mentor), the course recommender system is bad. 2.)Not much APIs are available for integration unlike we have for Salesforce (CRM) 3.)Lacks ability for administrators to Customize some inline CSS and HTML works to customize the Course Header and Description etc. 4.) Lacks Good Dashboards for Management Reporting 5.) Poor Customer Support
Saba provides a comprehensive product that just works right out of the box.
Easy to use. Advanced features and excellent functionality. Looks good with little required configuration. Consistent upgrade cycle has produced many excellent new features and regular fixes and updates. The organization is very responsive to customer requests and suggestions.
Because the product is comprehensively designed, there are some limitations to customization. Features like notifications and page layout are primarily static. However, the design is of high quality and usability.
Terrific Value and Great Support
Comments: This is the initial LMS implementation for our company. We are now able to launch and track learning to over 8000 employees in a de-centralized organization and with an easy and convenient cloud-based platform that the learners like as much as administrators.
Saba's technical team has been very responsive and implemented many suggestions for design improvements made by our team. The overall design is easy to use and manage for both elearning and instructor led courses. Learners like the website style interface for browsing and completing courses.
Until customized the layout may have extra buttons / features that even ADMINS don't need to see. Can be cluttered until these options are removed.
Julie ann W.
The application is easy to use for learners and learning administrators managing training.
Comments: Able to manage training through the organization.
- Easy to use for learning administrators who add content, create courses/classes, and monitor completions. - Able to use globally including language availability. -
- Support is slow to respond on some issues. - Takes a long time for enhancements to get implemented. Process seems disjointed. - Release notes could be better formatted to make it easier to identify configuration items and items that require a support ticket to enable.