--- description: Learn more about Reward Gateway price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reward Gateway Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Employee Recognition Software](/directory/30818/employee-recognition/software) > [Reward Gateway](/software/142701/smarthub) # Reward Gateway Canonical: https://www.capterra.com.au/software/142701/smarthub Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/142701/smarthub?page=2) > Employee experience platform, helping businesses support employee wellbeing and drive success through recognition and communication. > > Verdict: Rated **4.5/5** by 348 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Reward Gateway? Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys and discounts together in one unified solution for companies across industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 348 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Edenred - **Founded**: 2006 ## Commercial Context - **Pricing Details**: Contact Reward Gateway for pricing details - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Activity/News Feed - Alerts/Notifications - Awards Management - Benchmarking - Chat/Messaging - Commenting/Notes - Communication Management - Customizable Questions - Customizable Templates - Data Import/Export - Employee Database - Employee Directory - Employee Management - Employee Portal - Employee Recognition Software - Engagement Tracking - Feedback Management - Gamification - Goal Management - Goal Setting/Tracking - Health Monitoring - Incentive Management - Manager-to-Employee Recognition - Mobile Access - Nominations - Onboarding - Peer-to-Peer Recognition - Performance Management - Program Management - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Rewards Catalog - Self Service Portal - Skip Logic - Surveys & Feedback - URL Customization - eCards ## Integrations (38 total) - ADP Workforce Now - BambooHR - Bitium - Cisco Duo - Facebook Business Suite - Google Analytics 360 - Google Workspace - Gusto - HR Cloud - HR Partner - Humaans - Justworks - Kallidus Learn - LinkedIn for Business - Merge ... and 23 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Employee Recognition Software](https://www.capterra.com.au/directory/30818/employee-recognition/software) ## Related Categories - [Survey Software](https://www.capterra.com.au/directory/30092/survey/software) - [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software) - [Employee Recognition Software](https://www.capterra.com.au/directory/30818/employee-recognition/software) - [Internal Communications Software](https://www.capterra.com.au/directory/31014/internal-communications/software) - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5103 reviews) 2. [Achievers](https://www.capterra.com.au/software/129232/employee-success-platform) — 4.8/5 (2908 reviews) 3. [Vantage Circle](https://www.capterra.com.au/software/167264/vantage-circle) — 4.7/5 (5123 reviews) 4. [Workhuman](https://www.capterra.com.au/software/125670/workhuman) — 4.8/5 (2157 reviews) 5. [Guusto](https://www.capterra.com.au/software/186209/guusto) — 4.9/5 (3460 reviews) ## Reviews ### "engagement and reward for employee" — 5.0/5 > **sarad** | *13 October 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The thing i like is how Reward Gateway enhances employee engagement and creates a culture of recognition, leading to higher morale, improved retention rates, and a more positive workplace environment. > > **Cons**: it has a limited customization option avialable. > > experience with Reward Gateway tends to be positive, particularly in terms of enhancing employee engagement and promoting a culture of recognition. ----- ### "Absolutely disgusting for being company recognised" — 1.0/5 > **Waqas** | *21 June 2024* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: NONE What so ever, they will be rubbish at customer service and will never give your money back > > **Cons**: everything about this company, this is just being run by cowboys hiring customer service advicers and managers who will ignore you > > I’ve been chasing for a refund for the instant voucher which was falsely advertised and only when you pay for it, informs you that you can not use online. I bought this specifically for buying a window which isn’t sold in the store therefore had to use my bank card to make this transaction. I have been going back and forth and spoke to screwfix who have no problem to refund and sent me that in writing yet been chasing this useless and horrendous rewards site customer service with 2 high priority complaints and still no response for over 10 days which I’m out of pocket for the voucher I didn’t use or have any intention of using. ----- ### ""Empowering"" — 5.0/5 > **Archit** | *26 May 2025* | Animation | Recommendation rating: 9.0/10 > > **Pros**: Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts. User-Friendly Platform: Its interface is simple to use and straightforward. > > **Cons**: "Although Reward Gateway provides a plethora of employee perks and engagement tools, the characteristic that I enjoyed the least about the platform was how overwhelming the sheer volume of features and possibilities might initially feel. It could be confusing for novice users to navigate the system without assistance. But it's much simpler to use efficiently once you get used to it. > > I've had a great overall experience with Reward Gateway. The website is easy to use and provides a wealth of discounts, employee benefits, and recognition opportunities that have truly improved our workplace. The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly welcomed by me. ----- ### "What's not to like?" — 4.0/5 > **Laura** | *2 October 2024* | Construction | Recommendation rating: 8.0/10 > > **Pros**: The offers are always changing which means you can get some really good deals on different shops at different times, also like the multiple aspects, that it isn't just discounts but wellbeing and recipes too. > > **Cons**: Unfortunately the think I like the least is the app as sometimes it is very glitchy and doesn't work, or continually signs you out. > > Overall Reward Gateway is great, truly does what it says on the tin, it is a gateway to all types of rewards, mental health, wellbeing as well as financial rewards, whilst also offering to go above and beyond with things like cycle to work schemes and fertility help. ----- ### "Simple and Impactful Employee Recognition" — 5.0/5 > **Mitch** | *16 November 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I appreciated how easy it made recognising and rewarding colleagues. The platform offered a straightforward way to celebrate achievements and give people vouchers to spend at retailers of their choice. It was also easy to import colleague data and you’d get reminders for your colleagues birthdays or work anniversaries. > > **Cons**: One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific rewards or customisations, which could take more time than expected. > > Reward Gateway was an effective platform for improving employee engagement. It made recognizing efforts simple and meaningful, even though some features could be a bit more user-friendly. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/142701/smarthub?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/142701/smarthub) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data