---
description: Learn more about Reward Gateway price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Reward Gateway Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Employee Recognition Software](/directory/30818/employee-recognition/software) > [Reward Gateway](/software/142701/smarthub)

# Reward Gateway

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> Employee experience platform, helping businesses support employee wellbeing and drive success through recognition and communication.
> 
> Verdict: Rated **4.5/5** by 350 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Reward Gateway?

Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys and discounts together in one unified solution for companies across industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 350 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Edenred
- **Founded**: 2006

## Commercial Context

- **Pricing Details**: Contact Reward Gateway for pricing details
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Awards Management
- Benchmarking
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Customizable Questions
- Customizable Templates
- Data Import/Export
- Employee Database
- Employee Directory
- Employee Management
- Employee Portal
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Gamification
- Goal Management
- Goal Setting/Tracking
- Health Monitoring
- Incentive Management
- Manager-to-Employee Recognition
- Mobile Access
- Nominations
- Onboarding
- Peer-to-Peer Recognition
- Performance Management
- Program Management
- Pulse Surveys
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- Rewards Catalog
- Self Service Portal
- Skip Logic
- Surveys & Feedback
- URL Customization
- eCards

## Integrations (38 total)

- ADP Workforce Now
- BambooHR
- Bitium
- Cisco Duo
- Facebook Business Suite
- Google Analytics 360
- Google Workspace
- Gusto
- HR Cloud
- HR Partner
- Humaans
- Justworks
- Kallidus Learn
- LinkedIn for Business
- Merge

... and 23 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Employee Recognition Software](https://www.capterra.com.au/directory/30818/employee-recognition/software)

## Related Categories

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software)
- [Employee Recognition Software](https://www.capterra.com.au/directory/30818/employee-recognition/software)
- [Internal Communications Software](https://www.capterra.com.au/directory/31014/internal-communications/software)
- [HR Software](https://www.capterra.com.au/directory/5/human-resource/software)

## Alternatives

1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5288 reviews)
2. [Achievers](https://www.capterra.com.au/software/129232/employee-success-platform) — 4.8/5 (2909 reviews)
3. [Vantage Circle](https://www.capterra.com.au/software/167264/vantage-circle) — 4.7/5 (5123 reviews)
4. [Guusto](https://www.capterra.com.au/software/186209/guusto) — 4.9/5 (3716 reviews)
5. [Awardco](https://www.capterra.com.au/software/140428/awardco-employee-performance) — 4.9/5 (4851 reviews)

## Reviews

### "engagement and reward for employee" — 5.0/5

> **sarad** | *13 October 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The thing i like is  how Reward Gateway enhances employee engagement and creates a culture of recognition, leading to higher morale, improved retention rates, and a more positive workplace environment.
> 
> **Cons**: it has a limited customization option avialable.
> 
> experience with Reward Gateway tends to be positive, particularly in terms of enhancing employee engagement and promoting a culture of recognition.

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### ""Empowering"" — 5.0/5

> **Archit** | *26 May 2025* | Animation | Recommendation rating: 9.0/10
> 
> **Pros**: Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts. User-Friendly Platform: Its interface is simple to use and straightforward.
> 
> **Cons**: "Although Reward Gateway provides a plethora of employee perks and engagement tools, the characteristic that I enjoyed the least about the platform was how overwhelming the sheer volume of features and possibilities might initially feel.  It could be confusing for novice users to navigate the system without assistance.  But it's much simpler to use efficiently once you get used to it.
> 
> I've had a great overall experience with Reward Gateway.  The website is easy to use and provides a wealth of discounts, employee benefits, and recognition opportunities that have truly improved our workplace.  The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly welcomed by me.

-----

### "Rewards for recognition" — 5.0/5

> **Maria** | *25 September 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Having rewards that are valued for my performance makes me feel motivated to continue being a good employee and highlight my virtues, each reward earned is knowing that I am doing things well within the company. I also like it because it is where the company strives for the well-being of employees and also listens to us through the surveys they carry out
> 
> **Cons**: I have always liked the organization and compliance, there is nothing wrong with this application
> 
> It improves communication between boss and employee taking into account opinions, its system of rewards and discounts makes me feel valued

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### "Simple and Impactful Employee Recognition" — 5.0/5

> **Mitch** | *16 November 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciated how easy it made recognising and rewarding colleagues. The platform offered a straightforward way to celebrate achievements and give people vouchers to spend at retailers of their choice. It was also easy to import colleague data and you’d get reminders for your colleagues birthdays or work anniversaries.
> 
> **Cons**: One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific rewards or customisations, which could take more time than expected.
> 
> Reward Gateway was an effective platform for improving employee engagement. It made recognizing efforts simple and meaningful, even though some features could be a bit more user-friendly.

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### "Boosting Employee Engagement with Reward Gateway" — 4.0/5

> **Reena** | *1 March 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: A powerful tool for enhancing the company culture overall by providing a platform to recognise the contribution of employees towards their work.
> 
> **Cons**: It could be a bit pricy for the smaller businesses and also the user interface could seem a bit tricky to use initially.
> 
> It helps in boosting the  morale and increase employee motivation through recognition and rewards.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/142701/smarthub)

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