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About SafetyCulture

SafetyCulture (iAuditor) is a simpler way to get the information you need to drive safety, quality, and efficiency all in one place.

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Pros:

It is easy to use and very customizable. The reports that are generated are great for field guys and management alike.

Cons:

There are a few little bugs that show negative values on answers and findings.

SafetyCulture ratings

Average score

Ease of Use
4.6
Customer Service
4.5
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.7/10

SafetyCulture has an overall rating of 4.6 out 5 stars based on 204 user reviews on Capterra.

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Filter reviews (204)

Caroline
Caroline
WHS Advisor in Australia
Verified LinkedIn User
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

iAuditor Review

5.0 6 years ago

Comments: Awesome Awesome Awesome

Pros:

This system is amazing. So easy to create and customize audits and checklists and get exactly what you want. And the analytics all you to see your results without having to do it yourself via spreadsheets. Great system!!! and customer service is second to none.

Cons:

I struggle to find anything wrong, except for my personal dislike of the new report format, but i have the option to use the classic one so i can't really complain there either!

Christian
News Editor/Journalist in Denmark
Newspapers, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Comprehensive and Versatile Audit Software

5.0 2 years ago

Comments: Overall, I have had a great experience with iAuditor. It is comprehensive and versatile audit software, with a great user interface and excellent reporting capabilities. The only downside is that it can be costly and the learning curve can be a bit steep.

Pros:

iAuditor is an incredibly comprehensive and versatile audit software. It offers a variety of customizable options for creating audit checklists, and its user-friendly interface makes it easy to quickly configure and complete audits. The reporting features are excellent, providing detailed insights into each audit.

Cons:

The price of iAuditor can be a bit expensive for some users, and the learning curve for the software can be a bit steep for those who are not familiar with audit software.

Leah
Leah
VET Lecturer/Workplace Assessor Agriculture and Rural Operations in Australia
Verified LinkedIn User
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Lost 2 and a half weeks worth of work and audits...

1.0 2 years ago

Comments: Disappointing

Pros:

Easy to use. When the app works, its great. Just needs to be in service to use it without risking loosing everything which is not ideal for people in remote areas. Its very user friendly (IN WIFI ONLY)

Cons:

The app. crashed on me after being on the road for 2 and a half weeks. I now have to re-write over 50 audits for students and rely on my memory which is NOT COMPLIANT. waste of my time and money. Very disappointing. I don't think iAuditor will pay me for the extra week in the office ill need to process my students. Would have been better off using Microsoft Word and a note pad.

John
Owner/Inspector in US
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

An Audit/Inspection Tool With Brains

5.0 5 years ago

Comments: The iAuditor customer service is exceptional. They were very responsive to my questions, when I was a newbie. That alone, was pretty impressive. But where they really came through was when they recently updated their template editor. As mentioned above, I have become an iAuditor power user and I was told at the time of that editor update that my motorhome template was one of the largest templates in their system. When they updated the editor, they have not allowed enough storage space in the editor for such a large template. I should mention that I could still open and edit a new inspection, on either the Mac or iPhone. I just couldn't open the template, to make changes. I told them which template it was and within a very short time they got back to me and told me that it was in the memory allocation and they were working to resolve it. Within less than 24 hours from the time the issue was reported, they had resolved the problem - this in the middle of a major roll-out of a new tool. Wow! That's when I was really impressed. This is customer service that compares favorably with AppleCare. The product just works. But when it doesn't, like during that editor roll-out, they get it working in short order. Best of all, iAuditor works flawlessly on iPhone. I have tried other tools that were less than reliable on iPhone. In particular, HomeGauge crashes, on average, three times during every inspection and always with a loss of the most recent data (1 to 15 minutes).

Pros:

LOGIC: Most audit/inspection software functions simply as a (dumb) check list. By that, I mean that there is no associated logic. iAuditor give you "IF" statements. I inspect motorhomes and there are dozens of options in such vehicles. With other software, I am asked questions about every option, even when that option does not exist. With iAuditor, my template asks if the coach has propane. If the answer is "no", then about 40 questions are not asked. This capability speeds up my inspections tremendously. The template editor is easy to use. But it does take a little experimenting and getting used to. After that, tailoring a template to your specific needs is easy. To give you an idea of what I mean, my motorhome inspection template is about 7,000 items long (OK, I'm an iAuditor power user. But the point is that's possible.). A large part of that 7,000 items is logic. But the bulk of it is my own statements about each potential issue that might be encountered. There are only around 300 to 330 inspections items on a motorhome, but more than 2,000 possible issues to be found within those 300+ inspection items. So my iAuditor template includes every statement that has ever appeared in any of my inspections, going back years. Which specific statements show up is determined by which buttons or boxes are clicked. 98% of my report is done, when I leave and lock the door. That's a major time saver and it all comes down to one word - "LOGIC". It also works flawlessly on iPhone!

Cons:

There are only two things that I wish iAuditor had: 1) An "AND" statement. They have what amounts to an "OR" statement. But they are missing an "AND" statement and I would personally find that to be very useful. Their options are "IS", "IS NOT", "IS SELECTED", "IS NOT SELECTED", "IS ONE OF", and "IS NOT ONE OF". They could use two more options, which would be, "IS ALL OF", and "IS NOT ALL OF". 2) "PERSISTENT VARIABLES". Currently, variables only apply to the most recent question. For example, if the coach is all electric, it means that many questions my inspection template don't have to be asked. It would be really nice to be able to have at least a few persistent variables, that would be available throughout the template. That way, if I were to determine, early in the inspection, that the coach is all electric, the template could include various "IF" statements in various places later in the template, that would bypass all questions about a propane stove, propane oven, propane furnace, and propane refrigerator. In fact, the lack of persistent variables is one of the primary reasons why my motorhome template is more than 7,000 items long. With persistent variables, that number should be able to easily be cut in half or better. But these are wishes for something that no other audit/inspection software has, either. In other words, they would make the best, even better.

Alternatives Considered: Spectacular

Reasons for Choosing SafetyCulture: HomeGauge crashes regularly on iPhone. iAuditor doesn't crash on iPhone. Big, BIG, *BIG* factor. HomeGauge has NO LOGIC, meaning every question must be answered in some way, even if that answer is "IGNORE". iAuditor employs "IF" statements. It's rudimentary logic. But it's logic, so a template can be designed to bypass questions that do not apply, based on the answer to previous questions. In other cases, an iAuditor template can take the user down a completely different set of questions, based on previous answers. For example, the question "Is there propane on the coach?" leads two directions. If the answer is "Yes", then the template asks questions specific to propane stoves and other appliances. If the answer is "No", the template asks questions specific to halogen or induction stoves and other electric appliances. The end result is that there are many questions that I don't have to answer, during the inspection, because the template LOGIC allowed those questions to be skipped. This is a major time-saver.

Switched From: HomeGauge

Reasons for Switching to SafetyCulture: LOGIC. See the section on logic, regarding HomeGauge. With exception of HomeGauge crashing on iPhone, the same issues apply to Spectacular. I don't recall for certain, right now. But I think the iAuditor price was better, too. But that was not a major decision point.

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Pretty good but lacking in key areas.

4.0 2 years ago

Comments: Support staff is good, but cannot always solve the issue.

Pros:

It's pretty easy to create a template and customize for your individual needs.

Cons:

Back office the software is clunky and not very intuitive. Sync and uploads are minor league and frustrating.

Paul
Operations Manager South in UK
Building Materials, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Quality Product

5.0 4 years ago

Comments: It allows us to carry out Audits while we are moving around site and is a superb tool to work with, totally flexible and adaptable to our business

Pros:

Allowing you to assign actions to another user, including details and time scales. Email notifications

Cons:

Actually there wasn`t anything that I disliked, I think it is one of the best work tool software programs that I have ever used.

Alternatives Considered: Intelex EHS Software

Reasons for Switching to SafetyCulture: It offered the most flexible options for our business

SafetyCulture Response

4 years ago

Hi Paul. Thanks for the review and feedback. Really happy to see you are using and assigning Actions.

Erik
General Manager in New Zealand
Facilities Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Highly recommend this software

5.0 5 years ago

Comments: Since I started using iAuditor, I have never looked back. The customer service is astonishing, the software is outstanding and the app itself is easy to use for anyone from Senior Management through to the ground staff.

Pros:

The iAuditor Software is by far the most comprehensive all-in-one compliance system I have used thus far. The ease of use, thousands of templates and real time uploading is outstanding.

Cons:

The only minor downside is that it takes a fair bit of effort to download your created templates to a PDF version.

Alternatives Considered: Simpro

Reasons for Switching to SafetyCulture: iAuditor provides all the services we initially required from the above systems, and combine it into an all-in-one, easy to use system.

Julian
QHSE Manager in Saudi Arabia
Food Production, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

I loved using iAuditor

5.0 4 years ago

Comments: I loved it

Pros:

Easy use and instant support available. Both web based and mobile platform available. Me and my team enjoyed it.

Cons:

Multi document management not available

SafetyCulture Response

4 years ago

Thanks for the review Julian. Love hearing you are using the web and mobile platforms.

ELVIN JOSEPH
HSE SPECIALIST in Saudi Arabia
Facilities Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great guide for safety practitioners

4.0 10 months ago

Comments: Overall, its awesome a great help in my career.

Pros:

The way being systematically organized,step by step...

Cons:

Not so much ,but instead maybe someday it will add more innovation.

Michael
Michael
Dipl.-Ing.(TU) Umweltwissenschaften (Environmental Engineer), Sicherheitsingenieur (Safety Engineer) in Germany
Verified LinkedIn User
Cosmetics, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Outstanding Solution and world class hotline

4.0 6 years ago

Comments: I have used Anoto pen and paper as EHS engineer earlier. Now I am able to transfer all my checklist with no effort and in combination with my iPad and the pen I am getting anything even easier and faster incorporated, from text over pictures to signatures. It is the most useful tool so far on the market for professional environmental and safety engineers and literary literary makes your day, fast, easy, accurate - just brilliant.

Pros:

If you know how to use this software best you will receive a world class tool for literally pennies only. As an experienced EHS engineer it took me 30 minutes only to get my first report up and running. price vs. value is outstanding and for small EHS teams it's nearly the single best option available. Just forget those big players from Intellex up to Ecointense, this tool gives you more for less and the support is the best I have ever seens.

Cons:

At this moment the base tool (desktop) is in English only, makes it harder to transfer the tool to the base once your not native and/ or want to incorporate it internationally internationally. Layout options for the report covers could improve, but those are minors.

Stephane
H&S Coordinator in Canada
Construction, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

IAuditor

4.0 2 years ago

Comments: Overall experience was good. System is pretty straightforward

Pros:

System was easy to use. As much on the laptop as on the mobile version

Cons:

Can’t personally say there were any cons.

Randy
IT Manager in US
Chemicals, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Online Auditing using IAuditor saves time, resources and Safety.

5.0 3 years ago

Comments: Our dock audits were all paper and it created mass filings every month of paperwork that has to be kept for a duration of time. Now everything is online and can be retrieved from the web. We are also able to share best practice audits thru our organization by sharing the audits in the cloud.

Pros:

The creation of the audits was the easiest I have used. Uploading current audits into the system and using the software to recognize the contents is simple. Also, the dashboard lets you create the reports to match our requirements. Charts, graphs, summaries. It is all there.

Cons:

No complaints about the software. It has saved us so much resources.

SafetyCulture Response

3 years ago

Hi Randy. Thanks for the review and feedback. Glad to hear you are making use of our reporting system.

Randy
Lead Trainer/Safety Manager in US
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Very effective app

5.0 4 years ago

Comments: Having IAuditor has been a super successful product. I am now eliminating so much paper work. The ease of creating templates makes it so easy. The transfer of vital information is what is needed and this app makes it very easy.

Pros:

This app is very easy to use. From making a template or finding one that suits your type of business. Rolling out was as easy as 1-2-3. If you want to stay minimal you can always select a certain amount of seats and have those people be held accountable for downloading and sending information through a PDF when needed. Being able to capture pictures helps when explaining things.

Cons:

The only thing I would say that would make this better is to have some way to integrate a video part to the app

SafetyCulture Response

4 years ago

Hey Randy. Thanks for the review. Good to hear it was easy to roll out!

John
HSE Expert & Coach in Switzerland
Chemicals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Review iAuditor

4.0 3 years ago

Comments: User friendly, easy to teach and not time consuming. Easily to generate reports.

Pros:

The item is exceptionally simple to utilize and gives an extremely decent, proficient looking report. I've been utilizing it for around 2-3 years effectively and trying to implement on a larger scale. The API is genuinely finished and takes into consideration simple reconciliation with my different applications - making this an important part of my item suite.

Cons:

The gathering likes to add new provisions to the product - which is extraordinary! Nonetheless, this appears to reliably be to the detriment of standard elements/bugs being fixed. A portion of their "upgrades" can be seen as a total misuse of advancement time. All things considered, simultaneously you can't open report joins as they break, and there are synchronization issues when utilizing the application disconnected that take a sideline because of "absence of assets." Now, this is only my discernment, however it appears as though assets are not being designated where they should ensure that the main item is unshakable prior to adding highlights that have little worth.

SafetyCulture Response

3 years ago

Hey John. Thanks for the feedback and review. Love hearing you are making use of the API.

Lloyd
Program Specialist in US
Broadcast Media, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

CYA Checklisting at its best

5.0 4 years ago

Pros:

This is good software to keep our technicians honest with the company and honest with themselves to ensure that they are in compliance and safe.

Cons:

Sometimes the content can be nagging to the technician and they are forced to answer the same way every time and sometimes the content can be used against the technician to their demise.

SafetyCulture Response

4 years ago

Hey Lloyd. Thanks for the review and really happy to see that you are using iAuditor for safety and compliance purposes.

JP
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Complete package.

5.0 4 years ago

Comments: iAuditor is at the core of my business and I count on it every day to deliver high quality inspection reports. I've been using iAuditor for more than 10 years. Chat customer support is most of the time, FANTASTIC!

Pros:

Complete package which includes more options than I can use. The templates are 100% customizable. The PDF reports look very professional without efforts.

Cons:

There are a few things missing. A supervisor who wants to review the inspectors work prior to sending it to the client can not do it without logging into the inspector's account. Very annoying.

SafetyCulture Response

4 years ago

Hi JP. Thanks for the review. Glad to hear you are liking our PDF reports.

Glen
Regional Property & Facilities Manager in UK
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

GL Review

5.0 4 years ago

Comments: We use the App to conduct a host of safety and compliance audits across a large and diverse national portfolio. It's easy to photograph issues and highlight areas for improvement and the reports are all stored for future reference. The dashboard is also useful and allows us to track our audit programme

Pros:

Easy to use for auditors. Great range of templates on public library that can be used as a starting point for creating our own audits. Easy to set up scoring matrix and weighting for key issues. Great support

Cons:

Can't think of any negatives to highlight

SafetyCulture Response

4 years ago

Hi Glen. Thanks for the review. Love the concept of a 5 min trial and that we passed the test!

Brian
OSH Business Partner in Australia
Airlines/Aviation, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Versatile product, great analytics, easy to develop custom reports. Give it a try.

4.0 4 years ago

Comments: Good experience from the start, when I experimented with the program before my company implemented it, getting better as we use it for more types of inspections.

Pros:

Data analytics; ease of development and management of change; Dashboards are clear and user friendly. Mobile friendly. Our colleagues are asking to get access to the program, rather that us trying to convince them to use it.

Cons:

What minor cons there are usually easily fixed or explained by your team. Thanks.

SafetyCulture Response

4 years ago

Thanks for the review Brian. It's great to hear you are utilizing Analytics.

Dave
Integrated water coordinator in Australia
Utilities, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

I auditor - customer information

5.0 4 years ago

Comments: Love it. Makes the updating of information on the project I am working on easy.

Pros:

Ease of use and accurate recording of information

Cons:

Nothing, I am happy with everything and no complaints.

SafetyCulture Response

4 years ago

Thanks for the review Dave. Glad you are finding it easy to use.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Audits made easy

5.0 5 years ago

Comments: IAuditor has streamlined our quality assurance program, and allowed us to deliver a very nice end product through its PDF reporting. Overall, top notch program.

Pros:

IAuditor is as user friendly as they come. Templates are easy to create and easy to follow, PDF reports are clean and professional, and easy to export. Can easily assign tasks with due dates to other users.

Cons:

Once you have used this software for a while it becomes sluggish due to the size of your database. Also uses a fair amount of data due to the amount of photos get uploaded.

Hein
Sales Engineer in South Africa
Oil & Energy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Spirax Sarco South Africa

4.0 4 years ago

Pros:

I Like the Ease of use. Mobility is very important

Cons:

Not problems, just would like if it would be possible to send you an notification if you are near an possible site to do the IAuditor

SafetyCulture Response

4 years ago

Thanks for the review Hein. Love hearing that you like iAuditor on mobiles.

Brian
Facilities Manager in Australia
Facilities Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

1st time user of electronic auditing program.

5.0 4 years ago

Comments: First experience with such a tool. Great for portable applications. Easy to use.

Pros:

Easy to use, simple to monitor audits. Great way to record and files audits.

Cons:

When adding a 2nd asset audit on the one form, the text field scrolls out of sight and has to be scrolled back into field of view.

SafetyCulture Response

4 years ago

Hey there Brian. Thanks for the review. Really happy to see you are using iAuditor on mobile devices.

Aleš
Internal Control Team Leader in Czechia
Restaurants, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

iAuditor for restaurant operations controls/audits

4.0 4 years ago

Comments: I need iAuditor for my daily job. It helps me in creation of professional looking audit reports.

Pros:

Easy editable templates. Analytics and statistics.

Cons:

Data usage and bugs with media edits. Synchronisation issues sometimes. No possibility to create "action plan form" for addressee based on list of failed points. Action plan would be filled online via safetyculture web app.

SafetyCulture Response

4 years ago

Hi there Alex. Thanks for the feedback. Your Action plan form does sound interesting. It could be worth reaching out to us at [email protected] incase there is a possible way to create the workflow you are after. We're always happy to help.

Phil
Safety Manager in US
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Must have for any compliance audit

5.0 4 years ago

Pros:

IAuditor was extremely easy to incorporate into our company. I use it for safety audits on all of our sites. It is easy to use and very customizable. The reports that are generated are great for field guys and management alike.

Cons:

When the audit is completed, I log onto the Safety Culture website. I have not figured how to delete partial audits from my dashboard.

SafetyCulture Response

4 years ago

Hi Phil. Thanks for the review and happy to hear you are making use of our reporting system. In regards to removing incomplete inspections please reach out to [email protected] and we'll be happy to assist. Thanks again.

Peter
Tailings/Civil Engineering stewardship in Australia
Mining & Metals, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

iAuditor review

4.0 4 years ago

Comments: Great experience. Only problem has been getting the business to promote its use across the board. Money restraints has the business promoting the use Microsoft Powerapps as preferred option.

Pros:

Intuitive user interface. Great support.

Cons:

Analytics could be more powerful? eg Extract all non-compliances over 5 year period fro a particular template/inspection in one printable display?

SafetyCulture Response

4 years ago

Hi Peter. Thanks for the review. That's great feedback about Analytics that we will pass onto the team so thank you for sharing.