--- description: Learn more about Greenlight Guru price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Greenlight Guru Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Quality Management Systems](/directory/30099/quality-management/software) > [Greenlight Guru](/software/140578/greenlight-guru) # Greenlight Guru Canonical: https://www.capterra.com.au/software/140578/greenlight-guru Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/140578/greenlight-guru?page=2) > \#1 QMS built exclusively for medical devices. Validated out of the box and aligned to FDA, ISO and EU MDR regulations and standards. > > Verdict: Rated **4.4/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Greenlight Guru? Greenlight Guru is the \#1 QMS built exclusively for medical devices. Validated out of the box and aligned to FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and FDA 21 CFR Part 11. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 82 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Greenlight Guru - **Location**: Indianapolis, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Greenlight Guru for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein and 17 more ## Features - Access Controls/Permissions - Alerts/Notifications - Audit Management - Change Management - Complaint Management - Compliance Management - Corrective and Preventive Actions (CAPA) - Document Coding & Control - Incident Management - Maintenance Management - Nonconformance Tracking - Quality Control - Reporting & Statistics - Risk Management - Root Cause Analysis - Task Management - Training Management ## Integrations (4 total) - GitHub - Google Drive - Jira - Microsoft 365 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Quality Management Systems](https://www.capterra.com.au/directory/30099/quality-management/software) ## Related Categories - [Quality Management Systems](https://www.capterra.com.au/directory/30099/quality-management/software) - [Corrective and Preventive Action Software](https://www.capterra.com.au/directory/31343/corrective-and-preventive-action/software) - [Cloud Access Security Broker (CASB)](https://www.capterra.com.au/directory/34475/cloud-access-security-broker-casb/software) ## Alternatives 1. 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[Dot Compliance](https://www.capterra.com.au/software/192574/dot-compliance) — 4.4/5 (94 reviews) ## Reviews ### "My experience with Greenlight Guru" — 4.0/5 > **Eudoria** | *12 February 2025* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: I like how this platform has helped us streamline our compliance, enhance our product to market timeframes and has helped elevate our game > > **Cons**: It’s a little difficult to manage cross team collaboration within the tool ----- ### "Terrible Product, Service, and Experience" — 1.0/5 > **Andre** | *2 December 2024* | Medical Devices | Recommendation rating: 0.0/10 > > **Pros**: There was absolutely nothing that we enjoyed about our GG experience. > > **Cons**: Literally everything. The product didn't work as advertised, the service was shoddy, and the respect for the customer simply wasn't there. > > Greenlight Guru was a colossal disappointment for our company. We signed a 2-year agreement, expecting a quality product and decent service, but were thoroughly let down. Their platform underdelivered at every turn: clunky, counterintuitive, and nowhere near as efficient as advertised. After just 3 months, it became clear that Greenlight Guru was doing more harm than good, and we decided to stop using it altogether. Despite our dissatisfaction, Greenlight Guru insisted we pay for the full contract term. Instead of trying to remedy the situation, they pushed us into a drawn-out and tense dispute that ended up in collections—something we've never experienced with a vendor before. Their rigid stance, complete lack of empathy, and unhelpful customer service made the entire ordeal a nightmare. Save your time, money, and sanity. The product is bad, and the service is worse. Look elsewhere if you're in the market for quality, because Greenlight Guru falls painfully short." ----- ### "Green Light Guru Platform" — 4.0/5 > **Mark** | *1 September 2026* | Medical Devices | Recommendation rating: 7.0/10 > > **Pros**: I appreciate Greenlight Guru's user friendly platform. Its' easy to find the category of item I am looking for. > > **Cons**: It was not so straightforward for me to find the sub category items such as obsolete. The default windows are sometimes too large and make it difficult to see what I want in other windows. > > I use Greenlight Guru on a daily basis to find mostly documents. For the most part it is very straightforward where to find them. ----- ### "Greenlight Guru" — 3.0/5 > **Rebecca** | *10 June 2025* | Medical Devices | Recommendation rating: 0.0/10 > > **Pros**: Designed for the medical device industry, Greenlight Guru stands out with the most robust risk management platform I've seen. Their help desk also responds quickly, providing reliable support when it's needed most. > > **Cons**: The quality events are terrible. CAPA, NCR audit and customer feedback platforms all use the same language in dropdown menus and they don't make sense for each of the platforms. What makes it even worse is that it is not configurable > > poor - The customer service experience feels impersonal—every representative we spoke with sounded like they were reading from the same script, using identical phrasing. It lacked a genuine, tailored approach to our concerns. ----- ### "Make work easier and efficiency" — 4.0/5 > **Sreynich** | *16 September 2026* | Medical Devices | Recommendation rating: 8.0/10 > > **Pros**: It is easy to use and allows me to quickly find information, documents or procedures. It also helps keep my documents organized and clear. It saves time and makes it easier to track my work and follow up on tasks or training too. > > **Cons**: One thing I like least about Greenlight Guru is that some parts of the system can be complicated to navigate and require several steps to complete a task. > > Greenlight Guru is helpful and saves a lot of time, which makes my work more efficient. It’s a good tool for keeping our documentation secure and accessible to authorized users. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/140578/greenlight-guru?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/140578/greenlight-guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data