---
description: Learn more about Greenlight Guru price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Greenlight Guru Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Quality Management Systems](/directory/30099/quality-management/software) > [Greenlight Guru](/software/140578/greenlight-guru)

# Greenlight Guru

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> \#1 QMS built exclusively for medical devices. Validated out of the box and aligned to FDA, ISO and EU MDR regulations and standards.
> 
> Verdict: Rated **4.4/5** by 92 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Greenlight Guru?

Greenlight Guru is the \#1 QMS built exclusively for medical devices. Validated out of the box and aligned to FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and FDA 21 CFR Part 11.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 92 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Greenlight Guru
- **Location**: Indianapolis, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact Greenlight Guru for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein and 17 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Audit Management
- Change Management
- Complaint Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Document Coding & Control
- Incident Management
- Maintenance Management
- Nonconformance Tracking
- Quality Control
- Reporting & Statistics
- Risk Management
- Root Cause Analysis
- Task Management
- Training Management

## Integrations (4 total)

- GitHub
- Google Drive
- Jira
- Microsoft 365

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Quality Management Systems](https://www.capterra.com.au/directory/30099/quality-management/software)

## Related Categories

- [Quality Management Systems](https://www.capterra.com.au/directory/30099/quality-management/software)
- [Corrective and Preventive Action Software](https://www.capterra.com.au/directory/31343/corrective-and-preventive-action/software)
- [Cloud Access Security Broker (CASB)](https://www.capterra.com.au/directory/34475/cloud-access-security-broker-casb/software)

## Alternatives

1. [Isolocity](https://www.capterra.com.au/software/148633/isolocity) — 4.6/5 (68 reviews)
2. [Qualio](https://www.capterra.com.au/software/134050/quality-management-software) — 4.6/5 (138 reviews)
3. [Dot Compliance](https://www.capterra.com.au/software/192574/dot-compliance) — 4.4/5 (94 reviews)
4. [MasterControl Quality Excellence](https://www.capterra.com.au/software/148577/mastercontrol) — 4.5/5 (580 reviews)
5. [KAWAK](https://www.capterra.com.au/software/211071/kawak) — 4.6/5 (346 reviews)

## Reviews

### "My experience with Greenlight Guru" — 4.0/5

> **Eudoria** | *12 February 2025* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: I like how this platform has helped us streamline our compliance, enhance our product to market timeframes and has helped elevate our game
> 
> **Cons**: It’s a little difficult to manage cross team collaboration within the tool

-----

### "Collectively" — 5.0/5

> **Jeroen van** | *5 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It helps much to the new users in collective management
> 
> **Cons**: I haven't got any problem with this software
> 
> It is a user-friendly interface and best for the new users

-----

### "All-in-One Document Control" — 5.0/5

> **Viplav** | *11 October 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to find the documents related to the company policies.&#10;The dashboard makes it easier to track the pending tasks.&#10;Search option in the pdf makes it easier to find any keyword.
> 
> **Cons**: Sometimes documents loading time is more.&#10;Few tabs take some time to learn &#10;More intuitive user interface could be improved.
> 
> Overall, it's a good tool for the regulatory documentation.&#10;It helps keep things organized and good for learning.&#10;SSO option makes it easier to log in in just one click.

-----

### "Terrible Product, Service, and Experience" — 1.0/5

> **Andre** | *2 December 2024* | Medical Devices | Recommendation rating: 0.0/10
> 
> **Pros**: There was absolutely nothing that we enjoyed about our GG experience.
> 
> **Cons**: Literally everything. The product didn't work as advertised, the service was shoddy, and the respect for the customer simply wasn't there.
> 
> Greenlight Guru was a colossal disappointment for our company. We signed a 2-year agreement, expecting a quality product and decent service, but were thoroughly let down. Their platform underdelivered at every turn: clunky, counterintuitive, and nowhere near as efficient as advertised. After just 3 months, it became clear that Greenlight Guru was doing more harm than good, and we decided to stop using it altogether.&#10;&#10;Despite our dissatisfaction, Greenlight Guru insisted we pay for the full contract term. Instead of trying to remedy the situation, they pushed us into a drawn-out and tense dispute that ended up in collections—something we've never experienced with a vendor before. Their rigid stance, complete lack of empathy, and unhelpful customer service made the entire ordeal a nightmare.&#10;&#10;Save your time, money, and sanity. The product is bad, and the service is worse. Look elsewhere if you're in the market for quality, because Greenlight Guru falls painfully short."

-----

### "Green Light Guru Platform" — 4.0/5

> **Mark** | *1 September 2026* | Medical Devices | Recommendation rating: 7.0/10
> 
> **Pros**: I appreciate Greenlight Guru's user friendly platform. Its' easy to find the category of item I am looking for.
> 
> **Cons**: It was not so straightforward for me to find the sub category items such as obsolete. The default windows are sometimes too large and make it difficult to see what I want in other windows.
> 
> I use Greenlight Guru on a daily basis to find mostly documents. For the most part it is very straightforward where to find them.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/140578/greenlight-guru)

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