17 years helping Australian businesses
choose better software
About SimplyBook.me
Appointment Scheduling system with reminders for service companies! Let your clients book themselves online - Includes free version.
Very easy to use tool to schedule and book appointments, I love how easily it integrates with google calendar.
Frustrating to not receive decent service when the app doesn't work properly.
Filter reviews (1,253)
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Filter reviews (1,253)
SimplyBook.me automates the booking process in a simple way
Comments: I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy getting my firm off the ground to devote time and resources to creating a comprehensive website, yet Simplybook fulfilled the same functions for me.
Pros:
In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features.
Cons:
Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience.
SimplyBook.me Response
last year
Dear Melissa Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it !! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team
Alternatives Considered:
Very good booking site
Comments: My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!!
Pros:
I like how the pricing is! It’s definitely better than any other app I’ve used.
Cons:
Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails.
SBM Feedback
Pros:
It send real time updates when customers schedule with us.
Cons:
It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out.
SimplyBook.me Review - 5-Star Experience
Comments:
User-Friendly Interface
The platform is incredibly user-friendly, with an intuitive interface that makes setting up and managing appointments a breeze. Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started. I was able to customize my booking page in no time, adding my logo, services, and personalized touches that reflect my brand perfectly.
Pros:
Customizable Features What sets SimplyBook.me apart is the level of customization available. From tailored booking forms to personalized notifications and reminders, I could tweak every aspect of the booking process to suit my needs. The integrations with other tools like Google Calendar, Zoom, and payment gateways were seamless, making my workflow smooth and efficient.
Cons:
Mobile App Could Use Slight Enhancements The SimplyBook.me mobile app is quite handy for managing bookings on the go, but it doesn’t yet fully match the rich experience of the desktop version. The app works well, but with a few tweaks and added features, it could become just as powerful as the main platform, providing even greater flexibility to users.
SimplyBook.me Response
2 months ago
Thank you for your detailed review! We're thrilled to hear that you appreciate the customizable features of SimplyBook.me and that it has made your booking process smooth and efficient. We also appreciate your feedback about the mobile app. We’re continually working on enhancements, and your insights will help us improve the user experience on all platforms. If you have any more suggestions or need assistance, please don’t hesitate to reach out!
Alternatives Considered:
Happy with SimplyBook.me - Would recommend!
Pros:
Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high.
Cons:
I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have.
SimplyBook.me Response
4 months ago
hank you for your feedback! We're glad to hear that you’re satisfied with SimplyBook.me and find it comparable to more expensive options. We appreciate your suggestion about having live representatives for setup and support. To assist with setup and any questions, we do offer a comprehensive full setup help service. You can find more details here https://simplybook.me/en/full-setup-help. If you have any further questions or need assistance, please feel free to reach out.
Great Yoga & Massage Booking Site
Comments: I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season!
Pros:
Looked professional and I could do it myself. (But it took a lot of time!)
Cons:
My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them.
Alternatives Considered:
Super Customer Assistance
Comments: Positive and our clients have been able to schedule without difficulty. We like the appearance for the customers.
Pros:
The level of assistance. Professional trainer Creative solutions Very helpful
Cons:
The "slide" view calendar is hard to read Set up times for services with the slide bar is challenging
SimplyBook.me Response
5 months ago
Thank you so much Terry for taking the time to leave us your review, we appreciate it greatly! We will look into the slide view with our product team, thanks for the feedback! Could you maybe please email me at [email protected] to describe it further or send me screenshot so that we can take a look? All the best The SimplyBook.me team
Alternatives Considered:
For single practitioners
Comments: So far it’s functional but may need to switch if I continue to grow to get more features.
Pros:
Easy to set up & use. Good price. Ability to create classes.
Cons:
That so many features require a higher priced plan. Would like to see more of the add-ons included in the beginning plans. Also would like to see form creation and ability to send. And a way to create more detailed notes and client management.
SimplyBook.me Response
4 months ago
Thank you for your feedback! We’re glad to hear that you find SimplyBook.me easy to set up and use. We also understand your concerns about the limitations of lower-tier plans and the need for more advanced features like form creation and detailed client management. We continually work to enhance our platform and your feedback is invaluable in guiding these improvements. If you have more suggestions or need assistance as your practice grows, please feel free to reach out. Thank you for choosing SimplyBook.me!
Makes running my business and scheduling so simple!
Comments: My experience has been very smooth and without issues.
Pros:
I love how easy it is to get started setting up and using this platform for my clients.
Cons:
It could use a few more functions but for the price it's hard to beat.
SimplyBook.me Response
3 months ago
Thank you for the feedback! We're glad to hear that SimplyBook.me has made running your business and managing scheduling easier. We appreciate your note about adding more functions; we’re always working on enhancements and value your input. If you have specific features in mind, please let us know.
Love it works well
Comments: Very good will continue to use for my business
Pros:
It’s pretty accurate and I am able to book clients worldwide
Cons:
There are a lot of features and to change address i have to cancel my subscription and redo
Alternatives Considered:
I like SimplyBook me
Comments: Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.
Pros:
I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.
Cons:
One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.
SimplyBook.me Response
last year
Dear Elsie Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! You mention limited options for customer payments, we would be happy to hear your comments so that we can see if there is something that we need to improve. Please reply to this message with what you feel is missing. All the best The SimplyBook.me team
Alternatives Considered:
Ease of use
Comments: Positive so far but I have also experienced some issues with integrating payment processors.
Pros:
Simple to set up and use, friendly customer service.
Cons:
Difficulty in adding certain payment options and integrating Pay Pal etc.
SimplyBook.me Response
7 months ago
Thank you for your feedback! We're glad to hear that you find SimplyBook.me simple to set up and use, with friendly customer service. We'll take your comments about payment options into consideration for future improvements. We're honored that you chose us for our affordability compared to other options. If you have any further questions or suggestions, please feel free to reach out. We're here to help!
Adaptable for multiple uses
Comments: I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it.
Pros:
I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often.
Cons:
I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort.
SimplyBook.me Response
4 months ago
Thank you for sharing your detailed feedback! We’re thrilled that SimplyBook.me’s adaptability and customizable features have met your unique needs for your brewery. We appreciate your insights on areas for improvement. Your suggestions are valuable and will help us enhance our platform further. If you have any more ideas or need assistance, please feel free to reach out. We’re here to support your business and are committed to evolving our service to better fit diverse needs. Thank you for recommending us!
Best Bang for our Buck for 5 Years Straight
Comments:
Love it.
Use it.
Daily/Hourly.
Forever...
Pros:
Ease of entire set-up, classes, days/times, restrictions Ability to change and edit system entries Online system support has been so very helpful whenever needed
Cons:
No live body to speak to, everything is done via text or email only. It still works, just not as convenient for an old man like me...
SimplyBook.me Response
3 months ago
Thanks for the great review! We’re thrilled to hear that SimplyBook.me has been a valuable tool for your business over the years. We appreciate your feedback on the support options and will take it into consideration for future improvements. If you ever need further assistance or have any suggestions, don’t hesitate to reach out.
Perfect for small beauty business
Comments: I am a very happy client. I value the fact that they offer free service without time limit , ao you can have a aimole booking site when you are not actually earning yet. There are quite a lot of featurea for free. Looks great, loada of template to choose from. Every section has how to videos that takes you step by step to aolve your.problem. I never wait long for customer service help. They answer fast and whether you pay or use a free version, they always help! Very happy client
Pros:
It eas very easy to start and you can use their free version indefinitely by renewing monthly. Free version gave me all the basics and more to use for my salon, so grrat for my budget
Cons:
Nothing really. I am a happy customer that will be using it forever. Easy, simple grrat product
SimplyBook.me Response
7 months ago
We're thrilled to hear that SimplyBook.me has been a perfect fit for your small beauty business! It's great to know that you found it easy to start with and that our free version meets your needs within your budget. We're delighted that you're happy with our product and that you appreciate the range of features available, as well as the support provided by our team. Thank you for being a valued client, and we're here to support you every step of the way!
Alternatives Considered:
4 out of 5 stars
Comments: I give it a 4 out of 5 stars overall. Very good service but lacking key things.
Pros:
I love the free website and online scheduling.
Cons:
It glitches and needs to bre refreshed frequently. No option to put notes on a client. Only on appointment. I would like to put a pets name on file as well as their owner. Notes for the client would suffice. I haven't been able to figure out how to add text reminders. I wish there were more useful options for enabling more add ons for the 300. I upgraded to 300 just to allow one more add on. It paid for itself with that but I would like to add more and cannot justify paying more.
SimplyBook.me Response
4 months ago
Thank you for your detailed review! We’re glad to hear you appreciate the free website and online scheduling features of SimplyBook.me. We appreciate your feedback on these points. We are continually working to enhance our platform and your input helps guide those improvements. If you need assistance with any specific features or have additional suggestions, please don't hesitate to reach out. We’re here to help and hope to continue providing you with great value as you grow your business. Thank you for choosing SimplyBook.me!
Simply book me
Pros:
I like the ease of scheduling for my clients and I can customize how I would like
Cons:
Took me a little bit to get it set on opening hours and available hours. I'm available all day, but only take appt at specific times.
SimplyBook.me Response
4 months ago
Thank you for your feedback! We’re glad to hear you like the ease of scheduling and customization options. We understand that setting up specific appointment times can be a bit tricky, and we appreciate your patience. If you need further assistance with configuring your opening and available hours, feel free to reach out to our support team. We're here to help!
Critical to our organization
Pros:
Allows bookings for several workers and dates.
Cons:
The calendar system sometimes confuses customers about what month they are booking.
SimplyBook.me Response
4 months ago
Thank you for your feedback! We’re pleased to hear that SimplyBook.me is critical to your organization and helps with booking for multiple workers and dates. We appreciate your note about the calendar system and understand that this can be a concern. We’ll take this into consideration as we continue to improve our platform. If you have any more suggestions or need further assistance, please feel free to reach out. Thank you for being a valued user of SimplyBook.me!
Best Scheduling and Booking Software I've Tested Out of 40+
Pros:
Best scheduling software for a recording studio out there. I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff, multi-user, etc option.
Cons:
Calendar view could be easier to read & sort.
SimplyBook.me Response
4 months ago
Thank you for your detailed review! We're thrilled to hear that SimplyBook.me stands out among the 40+ booking systems you've tested, especially for complex needs like multi-location and multi-staff management. We appreciate your feedback on the calendar view and will look into how we can improve its readability and sorting. If you have any further suggestions or need assistance, feel free to reach out!
Good booking system
Comments: Good for use, many options possible, working great
Pros:
Good price for a lot of possibilities and super support
Cons:
Between different packages to much price levels.
SimplyBook.me Response
4 months ago
Thank you for your feedback! We're glad to hear you find our booking system affordable and supportive. We appreciate your note on the pricing levels between packages and will take it into consideration as we continue to improve. If you have any more suggestions or need further assistance, feel free to reach out!
SimplyBook.me is useful when setting up company processes.
Pros:
Features are most useful and effective for a company of virtual assistants
Cons:
SimplyBook.me must reconsider pricing model. It sits at high-end of software subscriptions.
SimplyBook.me Response
9 months ago
Dear Lusi, Thank you so much for taking time to give us your positive feedback, we really appreciate it! You mention the price and yes we are more expensive than the basic system but far below other advanced systems such as Mindbody. We have been working on developing fantastic features for a long time and I encourage you to make the most of them in order to use them to help you earn more money (and way more than what the service costs). You can suggest tips, sell products in the booking process, sell service add-ons, use coupons to promote offers, let your clients download the client app to increase loyalty and so much more. We encourage you to talk to our Live chat to get tips from them about best features to boost your sales further. All the best, the SimplyBook.me team
Love it! Easy to use
Pros:
Easy to use and clients love the ease of it.
Cons:
Not all features available for free, have to pay extra.
SimplyBook.me Response
4 months ago
Thank you for your review!
Honest Review
Comments: okay no major benefits or special features for users everything is added cost or makes you spend more money
Pros:
Overall platform provide components that are needed, simplistic design
Cons:
does not provide ease of use and the platform editing is not the easiest to use, the features you actually need require more money but the next package does not make sense for the size of the business. Get little to no traction on the site
SimplyBook.me Response
4 months ago
Thank you for your honest feedback. We’re glad you find the platform’s core components useful and appreciate the simple design. We understand that the ease of use and feature costs can be concerns. Our team is always working to improve, and we welcome any suggestions you might have. If you need assistance or have further questions, please reach out to our support team.
SimpyBook Review
Comments: I really enjoy using SimpyBook. I like the ease of it and the ability for clients and future clients to schedule appointments.
Pros:
Easy to use for staff members and clients. Keeps my schedule organized when my days are busy.
Cons:
Price. One user using it, $50 for it can be on the pricer side.
Alternatives Considered:
Enough flexibility while remain simple to use.
Comments: So far it's great. We embedded the widget to our site and things are working out.
Pros:
The features are sufficient for all my booking needs including very complex individual and group services that we offer.
Cons:
The UI might need to be upgraded or make it more flexible to service providers.
SimplyBook.me Response
3 months ago
Glad to hear that SimplyBook.me meets your booking needs and integrates well with your site! We appreciate your feedback on the UI and will consider it for future updates. Thank you for choosing us over alternatives like Swap Commerce and for sharing your positive experience!