---
description: Learn more about Pabau price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Pabau Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [Pabau](/software/140062/pabau-crm)

# Pabau

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> Run your medical-led practice on one platform, from AI Scribe and ePrescribing to payments and growth tools.
> 
> Verdict: Rated **4.6/5** by 617 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Pabau?

Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 617 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pabau

## Commercial Context

- **Starting Price**: USD 59.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States

## Features

- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- Care Plan Management
- Case Management
- Client Management
- Client Portal
- Clinic Interoperability
- Code & Charge Entry
- Confirmations/Reminders
- Customer Database
- Decision Support Systems
- Document Management
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- Faculty/Staff Management
- For Medical Purposes
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- Formulary Management
- Initial Assessments
- Insurance Management
- Medical History Records
- Medication Alerts/Warnings
- Medication History
- Mobile Access
- Multi-Location
- Online Booking
- Patient Intake
- Patient Management
- Patient Monitoring
- Patient Portal
- Patient Questionnaires
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Prescription Renewal
- Recurring Appointments
- Reminders
- Remote Treatment Planning
- Reporting/Analytics
- SMS Messaging
- Secure Messaging
- Self Service Portal
- Telemedicine Software
- Third-Party Integrations
- Video Conferencing
- Workflow Management

... and 32 more features

## Integrations (11 total)

- Doctolib
- Doctolib Médecin
- GoCardless
- Google Analytics 360
- Google Calendar
- Google Tag Manager 360
- Mailchimp
- Stripe
- Xero
- Zapier
- ePractice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software)

## Related Categories

- [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software)
- [Dermatology EMR Software](https://www.capterra.com.au/directory/32518/dermatology-emr/software)
- [Patient Management Software](https://www.capterra.com.au/directory/30780/patient-management/software)
- [Electronic Medical Records Software](https://www.capterra.com.au/directory/20028/electronic-medical-records/software)
- [Medical Booking Software](https://www.capterra.com.au/directory/30027/medical-scheduling/software)

## Alternatives

1. [ModMed](https://www.capterra.com.au/software/124590/ema) — 4.4/5 (364 reviews)
2. [DocVilla](https://www.capterra.com.au/software/203619/docvilla) — 5.0/5 (74 reviews)
3. [Carepatron](https://www.capterra.com.au/software/195467/care-patron) — 4.4/5 (853 reviews)
4. [Practice Better](https://www.capterra.com.au/software/159263/better) — 4.8/5 (96 reviews)
5. [Tebra](https://www.capterra.com.au/software/129169/tebra) — 3.9/5 (1362 reviews)

## Reviews

### "Pabau's got your back." — 5.0/5

> **Cassandra** | *20 September 2025* | Cosmetics | Recommendation rating: 8.0/10
> 
> **Pros**: The team has been very supportive and educational, giving me the confidence to use the system as it is very overwhelming.
> 
> **Cons**: There is a lot to learn about Pabau and there is no chance you can do it alone. You also have to put aside many hours to encompas the whole thing
> 
> It has been very good experience learning this system as it encompasses everything needed to manage a business&#10;clients, financials, teams and day to day requirements without using multiple systems.

-----

### "Excellent crm" — 5.0/5

> **Ellen** | *3 July 2024* | Cosmetics | Recommendation rating: 9.0/10
> 
> **Pros**: It’s got mostly everything I need minus few features that are coming soon
> 
> **Cons**: A few features aren’t ready that I thought were already functioning
> 
> Good customer service, easy to use setup, easy to find information

-----

### "Fantastic CRM" — 5.0/5

> **Joanne** | *8 January 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Pabau provides fantastic support to streamline my business with automation, strategic marketing, productivity insights, and enhanced patient management.
> 
> **Cons**: Nothing in particular support is efficient when needed.
> 
> Fantastic CRM with everything you need in one place. Great training platform and support when needed.

-----

### "The Backbone of My Clinic’s Success" — 5.0/5

> **Luisa** | *14 October 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system,  client records, scheduling, consent forms, marketing, and reporting. It’s intuitive, reliable, and continually improving. The support team are genuinely knowledgeable and proactive, always happy to help with advice or training. It’s made managing a busy aesthetic clinic so much more efficient and professional.
> 
> **Cons**: There’s a bit of a learning curve at first because it’s such a comprehensive system, but once you get used to it, it’s incredibly efficient. Occasionally updates take a little getting used to, but the support team are always quick to guide you through any changes.
> 
> Excellent. Pabau has been a game changer for my clinic,  it keeps everything running smoothly and professionally. From managing patients and treatments to marketing and reporting, it’s all in one place and easy to use. The support team are brilliant, always responsive and genuinely care about helping your business succeed. After using it for years, I can confidently say it’s the best system out there for aesthetic clinics.

-----

### "Improved with Time and Support – A Mixed but Growing Experience" — 3.0/5

> **Uzair** | *12 May 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10
> 
> **Pros**: Comprehensive features for managing bookings, services, and patient records&#10;&#10;Clean and customisable booking page&#10;&#10;Excellent support from \[sensitive content hidden\], who helped optimise key elements like services, payments, layout, and organisation&#10;&#10;Improved user experience after personal onboarding sessions
> 
> **Cons**: Initial setup was poorly explained and not very intuitive&#10;&#10;Support responses were slow and not always helpful during early stages&#10;&#10;Lack of clarity around payment deductions, which caused some confusion
> 
> I've been using Pabau in my lifestyle medicine clinic for over a year. While the platform has evolved to become more useful to me, it did come with a few early challenges.Thanks to \[sensitive content hidden\]’s support, my overall experience has improved, and I’m now using the system with greater confidence. Pabau has the potential to be an excellent tool, but better onboarding and clearer communication would go a long way.

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## Links

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