Zonka Feedback Reviews
by Zonka Feedback4.8 / 5 9 reviews
Reviewed on 29/10/2019
Superb software for feedback!
- Super easy to set up on our own
- Can completely customize for different needs with any type of questions which works great for multiple teams
- The reporting is good - can filter most results and schedule and download the files for team reporting
- We have also recently started using this for client feedback as well by different teams Zonka Feedback has really helped us streamline our feedback management at our company!
Cons: We haven't faced any issues in the software yet.
Reviewed on 02/10/2018
Get your customer feedback easily
- Features to customize your feedback screen, they are having various option for feedback.
- Option to get user email, phone number and other details before they give feedback.
- In built kiosk, which will save your cost.
- Battery performance and monitoring.
- Alerts on feedback.
Cons: - Sometimes while submitting feedback screen takes lot of time before taking app/tab to the home screen.
Reviewed on 19/02/2018
Very good support and easy to use.
Pros: Easy to use, user can easily navigate and we can customize the feed back pages by own. Easy to track the feedbacks.
Cons: Exporting the data is lityle bit challenge. We can select different columns but exported data have different columns.
Reviewed on 09/09/2019
Really nice app !
Comments: We are leading enquiries in the retai sector using tablets. This app is really easy to use and efficient.
Pros: Functionalities are really complete, really nice reports, nice funcitionalities
Cons: Some design functions which are not fully supported
Reviewed on 08/05/2017
Zonka App has really really helped us a lot to improve our feedback collection and analysis system.
Pros: The best part is we moved from paper feedback system to zonka app which is completely digital and it has every day alert notification which is great. -The app does the complete analysis so it saves time -The dashboard gives to complete live information so that you can act on feedback real time.
Reviewed on 08/03/2018
Pros: I absolutely couldn't survive without this program. It makes my job so much easier! I would definitely recommend
Reviewed on 20/06/2019
Pros: Easy to use good costumer service, great response rate from costumers
Cons: I have no negative comments about Zonka
Reviewed on 23/09/2019
Good experience with Zonka - highly recommended
Pros: Ease of set up, customization and implementation
Cons: The inability to skip non relevant sections within a questionnaire
Reviewed on 12/05/2017
Zonka has been a huge help in gathering client satisfaction data.
Comments: Great data around client satisfaction.
Pros: Zonka is very easy to use, and the customization and reporting options are endless. It's very easy to create a professional-looking survey in minutes.
Cons: I have yet to encounter much that I would change. Some of the raw data is a little difficult to look at sometimes, but in the past 6 months, Zonka has made many improvements in this area.