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Auction Software Reviews

About Auction Software

Buy and sell tool which can be customized to Forward Auction, with Quick Item Creation and Auction Management features.

Learn more about Auction Software

Pros:

Auction Software was very customizable for our needs, and the integration to payment gateways (multiple), and our back office was easily handled because of the previous experience the company brings.

Cons:

Sometimes it was hard to determine what features were part of the base platform vs. those that required customization.

Auction Software ratings

Average score

Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.7

Likelihood to recommend

8.9/ 10

Auction Software has an overall rating of 4.8 out 5 stars based on 143 user reviews on Capterra.

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Filter reviews (143)

Sean
Sean
CEO in US
Verified LinkedIn User
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Auction Software Plus

5.0 3 years ago

Comments: Very good experience. The team if very motivated to help and support.

Pros:

For us it is the team that allowed us to customize their core solution to fit our needs. Pricing is in line and Raj and his team are always open to help.

Cons:

Since we were doing custom development to their core solution there isn't necessarily any cons to the software because anything it didn't do we just customized it for our specific use. The only con is the normal off shore development cycle, although their team has been very accommodating on time zones and support locally in US.

Jorge
Jorge
CEO in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Affordable Solution

5.0 5 years ago

Comments: We had a concept which we shared and Auction Software made it a reality. We are happy with the result. This is the third development which Auction Software has assisted us with, and we expect to contract additional development with them in the future.

Pros:

Auction Software is responsive, fast, creative, affordable. As with any new development, the initial vision evolved and there were changes along the way. Thankfully, Auction Software was accommodating throughout, often providing helpful solutions and insights. This is a great team which is highly recommended.

Cons:

We haven't experienced any cons with Auction Software.

Avi
Director in Australia
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Terrible service and outdated software

1.0 5 years ago

Comments: We've spent tens of thousands of dollars with Auction Software and ended up going with another company. We were never given access to our own hosting which we were paying for and had so many code issues with the application they have developed for us which made it easier to start from scratch.

Pros:

Existing features that eliminate the need to develop from scratch.

Cons:

Outdated software running on old Ruby version that cannot be updated.

Auction Software Response

5 years ago

Avi licensed our S/W "TopExpert.com.au" project in 2018, referred another customer "Ilia T"as well. In Feb (2019) emailed as below. "Hi AS, I hope everything is well. We've made the unfortunate decision to shut Top Expert down due to no traction on the business side". So, we gave backup in encrypted form to run on their server. It was clear from on-boarding and very well spelled in Contract small & medium product is cost effective to go live in 3 weeks. We give front end code (React.js / DB, unencrypted) , back end code in Ruby or Node (Encrypted) , It's like purchasing Microsoft Office for $10 and asking to give the code of the MS office since you paid for it. Also path to upgrade to large was rejected. It is unfortunate that the customer says our code is bad, wants our source code. Say to us No Traction and go to another development company. Using our software, $160M credit card transactions processed in 2019/20. Our Policy is same for all, check website - BuyNow - FAQ - Q&A- 8

Mila
Mila
Business Owner in US
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

AuctionSoftware.com exceeded expectations creating DominusComputers.com

4.0 7 years ago

Comments: The software used is our direct source of income. Without it we would not function as a company.
We do recommend the software from AuctionSoftware.com and highly recommend them personally. We don't know of anyone else who would have been so willing to work so hard at customizing their product to suit their clients needs.

Pros:

The auction software is easy to use and we at DominusComputers.com continuously get compliments on how the site looks. We've had a few problems arise, but AuctionSoftware.com has always been quick to correct the issues.

Cons:

We wish several features were included in the product such as pages to edit FAQ's, About Us, How we Work, Terms of Service. We added them in our product, but we believe these should be included for those who aren't as knowledgeable in HTML programming. It did take longer for our site to be built than we liked. However, we prioritized full functionality and sacrificed the additional time to ensure when the site went live everything worked as expected.

Kevin
Kevin
Data Architect and Team Lead in Costa Rica
Verified LinkedIn User
Retail, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Very Good Auction Platform

5.0 3 years ago

Pros:

We are starting the implementation of the tool, but so far Auction Software has been taking care of all those details we have asked. Our crew is pretty happy about what we have shown them because it's a great improvement from our previous auction app. We were able to send our data using APIs and this new platform is processing it very fast, that means almost real time publishing for us, which is great because we normally have very big auctions, with hundreds of lots publishing at the same time.

Cons:

I can't think of many cons with Auction Software.

Henson
Henson
Founder in US
Verified LinkedIn User
Sports, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Good Leadership and Sharp Development Team

4.0 4 years ago

Comments: Overall good, but would be great without the missed deadlines and bas cost estimates. Need more communication from the development team on that end.

Pros:

The development team was able to execute my vision and keep the initial development within budget. Always have good communication with the [SENSITIVE CONTENT HIDDEN].

Cons:

Deadlines slip and on a couple of occasions, cost estimates have proven to be way off.

Tim
Tim
Managing Director in US
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

New client using Auction Software

4.0 4 years ago

Pros:

The Auction Software team is one of the best project management groups I've ever worked with. They are very responsive and they follow up as well.

Cons:

There aren't any cons to that I can think of regarding the software.

Eduard
Eduard
Founder in Romania
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Marketplace and Auction software

5.0 4 years ago

Pros:

Simple to use, usability, design, many features available

Cons:

Not for the moment, all features work properly

Edmund
Edmund
Founder in US
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Excellent value, fast work & professional project management. Would strongly recommend!

4.0 7 years ago

Pros:

- Easy to use - Very customizable - Allows fast iteration - Friendly staff - Responds well to feedback - Good user experience - Excellent real-time functionality

Cons:

- Slightly generic interface

Naveen
Naveen
Chief Manager in India
Verified LinkedIn User
Financial Services
Used the Software for: 6-12 months
Reviewer Source

Very Good Product, Efficient team and On time delivery. Overall a Wonderful experience!

4.0 7 years ago

Pros:

- Excellent auction software product which can be customized as per requirements - The project management processes are well defined and highly efficient - Excellent communication and support offered - A very good team to partner with!

Cons:

I would say points of improvement can be - - Improving the UI of deliverables - Improving the quality of testing before delivery

Nick
Founder in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good Base product. Customization Could be better

4.0 5 years ago

Comments: The US team was professional and responsive. The India team was also pleasant, but overall, I didn't feel that I was working with top designers and devs who could provide added value to the process. They tried to achieve (and mostly succeeded) in delivering what was asked for, but it took a lot of back and forth to get there, rather than them having a solid grasp of best practices for my industry and providing functions and designs even better than the basic deliverable requested.

Pros:

I like the base features and the fact that it can be customized for more specific uses

Cons:

My issues were more around the ease of working with the off-shore team and their proficiency with UX/UI design, and attention to fine detail. Also the system used for logging and updating task completion wasn't easy for me, as a non-technical founder working directly with the company's project managers. Maybe if I had a project manager working with them, it would have been easier to track completed updates and move the project forward faster.

Todd
Sr. Manager Global eCommerce in US
Computer Hardware, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Custom dev team at your disposal!

5.0 6 years ago

Comments: Bottom line is I highly recommend, keep up the great work AS!

Pros:

I like the "out of box" solution as the frame work of our project plus the ability to add custom functionality that is unique to our project. The dev team was very easy to deal with not to mention their ability to understand the complexity of our project plus delivering it in a timely fashion.

Cons:

Nothing too negative to comment on except the UX can use some additional resources. Small simple tweaks would go a long way...colors/buttons/call to action items etc....

Christopher
CEO in US
Airlines/Aviation, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

The best of both worlds. A SaaS solution that is highly customizable.

5.0 6 years ago

Comments: The team from Auction Software enabled us to significantly expand our business. Their development and deployment process was efficient and effective. They were quick learners and didn't hesitate to ask questions when appropriate.

Pros:

Robust functionality, fast deployment, and low total cost of ownership. Auction Software's platform provides a rich set of features that are fully functional right out of the gate but also allows customization to support the specific needs of each business and industry.

Cons:

Sometimes it was hard to determine what features were part of the base platform vs. those that required customization.

Daniel
CEO in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing to work with. The reviews are real!

5.0 8 years ago

Comments: I actually first found the team through this review page. At first, I was skeptical all the reviews were real, but everything seemed on the level so I decided to evaluate their offerings and compared them to three other vendors through a process of phone calls and email exchanges. We ultimately selected Raj and his team and AuctionSoftware.com. They have far exceeded my initial skeptical expectations. This was the first time I led a development project of my own and didn't know what to expect. At the end of the day, the team helped me build a very customized platform that leveraged a very specific vision and patiently worked through a number of redesigns with me as we went through the project.

Pros:

Customer service, amazingly well-documented project via Basecamp.

Cons:

Communicating internationally can be challenging at times due to the time difference.

Rahil
Web and Mobile App Developer in US
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Best choice for medium-to-large size projects

5.0 7 years ago

Comments: Best choice and competitive price.

Pros:

Auction Software is an enterprise-level platform for Auctions. Because auction web applications are very intricate and sophisticated, other CMS platforms like Wordpress or Joomla are inadequate to make a good result. Auction websites are mission-critical. They deal in real-time. Due to the complexity of these requirements, there is no better choice than to use an "event-based" platform like theirs. So after I hired their team I was impressed from the start. They were able to repaidly prototype and create my automotive-related Auction website. Their team were always ahead or on schedule. They understand auctions fluently and know exactly what to do - no matter what twist you throw at them for your custom marketplace. I would highly recommend them. A+++++

Cons:

The cost is more than a simple Wordpress template, but the difference is beyond you can imagine. Other than that I feel their software and team are flawless.

Matt
Merchandiser in US
Farming, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Organic Crop Exchange

4.0 3 years ago

Pros:

It was very user friendly and the design looked clean

Cons:

There were more issues than we would have liked that popped up with features on the site not working properly.

James
Owner in US
Retail, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Customized Build

5.0 4 years ago

Comments: I had an overall good experience with AS and their team.

Pros:

I had a very difficult auction platform containing 3 different program companies and needed a specific solution to host and build a comprehensive auction platform. AS delivered even with a global pandemic and was able to work very hard over many months to complete my project. My particular auction service is unique and I am pleased with the results.

Cons:

I do not have any cons at this time. I am still working with AS on some fixes and am confident they will take care of it.

John
Web Admin/Sales in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

KVA NEWORK

4.0 6 years ago

Comments: KVA Network was a long process to complete but Auction Software was extremely patient and delivered exactly what we wanted. Thank you to the entire Auction Software staff for making it a painless process and providing an on point website.

Pros:

Auction Software was a pleasure to work with. We wanted a platform that would be second to none in our industry and Auction Software delivered in a big way.

Cons:

There are no cons to think of for Auction Software.

SJ
General Manager in US
Used the Software for: 6-12 months
Reviewer Source

Great value and easy to deploy. Excellent support. Committed to customer success.

5.0 7 years ago

Comments: A fully functioning application in less time than otherwise possible at a reasonable price.

Pros:

Speed to deploy and support from company is exceptional. It's also a great value that gives you extensive control over the deployment functionality.

Cons:

"Out of Box" Admin panel could use some additional functionality. The company is very responsive to adding functionality when requested.

Stavros
Austria
, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Effective cooperation in the long run!

5.0 9 years ago

Comments: After 1 year of working with the team of auction software , I can say that they are professionals and they have team members with different set of skills. I absolutely recommend to cooperate with auction software for high quality results.!

Tony
CMO in US
Used the Software for: 6-12 months
Reviewer Source

Fast, flexible and efficient!

5.0 8 years ago

Pros:

If you're looking for turnkey or bespoke, this team has you covered! My experience was nothing short of spectacular - they iterate quickly and never leave a task incomplete.

Cons:

Time-zones can lead to some communication delay, but this is a common challenge for all international organizations.

Tommy
Owner in US
Events Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing

5.0 6 years ago

Comments: My experience couldn't have been better. The dev team was beyond easy to work with, very responsive, and very fast. I will definitely be using these guys again!

Pros:

Software was VERY easy to use, clean UI and fun to use.

Cons:

I had no issues with the software. I love the software.

James
Founder in US
Used the Software for: Not provided
Reviewer Source

A beacon in the dark for me

5.0 10 years ago

Comments: Some people know a lot about web development and programming, I'm not one of them. For me I knew what I wanted but had no idea how to get there.
When I first started working with Raj at Auction Software he patiently outlined the process and estimated time frames. Throughout the process I've made many changes and added features not in my original plan. Each time, Raj and his team adapted to my changes without complaining or sandbagging. When I found it necessary to call Raj, if a message was left I never waited more than the same day return. His team has responded to me with respect and non judgmental replies. As a matter of fact there have been times where I had made mistakes. Each time the response was "no problem, we'll fix this". My site may or may not be more complicated than others, but Auction Software has made it look, feel and function simple. Thank you Raj and to all that have helped

Graeme
Director in UK
Used the Software for: 6-12 months
Reviewer Source

Affordable and easy to work with

5.0 8 years ago

Pros:

the team are very accomodating, easy to work with and technically very capable in implementing requirements. Very cost effective solution.

Fred
Partner in US
Used the Software for: 1-5 months
Reviewer Source

Great exerience. People are good to work with.

5.0 8 years ago

Pros:

Most: The ability to customize the software to our unique requirements. We had a number of specific and unique processes that provides us with many improvements in our business.

Cons:

Cons: This is not a criticism but the Time zone difference between me and the development team was at first challenging. I am not the sharpest at 7 AM. However, once I got used to it, all was well.