17 years helping Australian businesses
choose better software

About Tipalti

Tipalti automates commission payments at scale to global affiliates and automates the entire commission payments process.

Learn more about Tipalti

Pros:

I also appreciate being able to create unique Payee ID's.

Cons:

Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.

Tipalti ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.8/10

Tipalti has an overall rating of 4.6 out 5 stars based on 135 user reviews on Capterra.

Have you used Tipalti before?

Share your experiences with other software buyers.

Filter reviews (135)

Louise
Louise
Software Engineer in US
Verified LinkedIn User
Automotive, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Very efficient and economical tool

5.0 last year

Comments: For the the strategy I use in the company, Tipalti has been the best investment without a doubt. It streamlined all the processes from the first moment, and it has become an essential tool for the company and my work team. The overall experience is magnificent.

Pros:

I like it because it allows me to easily use the functions, which by the way are extraordinary and this saves me a lot of time. There are other programs that although they are a little more economical, they are a lot of work when you start using them. Therefore, the best thing is undoubtedly the ease with which you can start using it in the company.

Cons:

The weakest point is the support, but it is something that can be solved. On more than one occasion I had problems communicating with the support team and they were not pleasant experiences.

Maciej
Co-founder & Marketing Director in Kuwait
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Streamline Your Global Payments with Tipalti

5.0 last year

Comments: As a mid-sized business with a global supplier base, we found that Tipalti has been instrumental in streamlining our payment processes. The platform's automation features have significantly reduced manual work and errors, and the comprehensive dashboard has enabled us to track payments and generate detailed reports. While there was a learning curve during the setup process, Tipalti's customer support team was responsive and helpful, making the overall experience positive.

Pros:

Tipalti is an all-in-one global payments solution that simplifies the process of paying suppliers and vendors across the world. Its automated system reduces manual work and errors, allowing businesses to easily manage tax compliance, payment regulations, and currency conversions. Additionally, Tipalti provides a comprehensive dashboard that enables users to track payments, review transaction details, and generate reports, making it easy to stay on top of finances.

Cons:

While Tipalti offers a robust set of features, it can be complex and overwhelming to set up and navigate. Users may require significant training and support to utilize all of the platform's capabilities, and the setup process can be time-consuming. Additionally, the pricing structure of Tipalti may be prohibitively expensive for smaller businesses with lower transaction volumes.

Mark
Founder and CEO in US
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Tipali Review

3.0 2 weeks ago New

Pros:

Submits payment and invoice extremely fast, keeps accurate information on invoice

Cons:

Has a hard time processing payment, has a hard time storing large information

Jill
Controller in US
Biotechnology, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

International Payments Made Easy

5.0 3 years ago

Comments: Tipalti's implementation and support teams have been great throughout. We have realized cost savings in both personnel costs and foreign transaction fees. Tipalti has put our finance department one step closer to our goal of operational excellence.

Pros:

We love the user friendly interface and the ease of navigating around the system. Tipalti makes it easy to quickly view status of payments and invoices. Having one payment run for international and domestic payments reduces time and costs. It is fantastic having a completely paperless payable process!

Cons:

The OCR feature is just Ok. There is still a thorough invoice review by our internal accounting team. I have noticed over time that it is getting smarter. During implementation, registering vendors on the software was more work than anticipated, but we appreciate the fact that electronic validation of W-9s helps minimize work for our staff now.

Alternatives Considered: AvidXchange, Stampli, BILL Accounts Payable & Receivable and SAP Concur

Reasons for Switching to Tipalti: International payments and was the most user friendly

Tipalti Response

3 years ago

Hi Jill, Your positive and thorough review is so uplifting! Thank you for rating Tipalti a 10/10. It sounds like we have a little more to improve with the OCR technology, but also it's great to know that you're seeing improvements since you first started using Tipalti. We hope to continue making improvements to stay a perfect 10 for your team's workflow.

Lisa
Finance Director in Iceland
Venture Capital & Private Equity, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Software selection proves a success

4.0 2 years ago

Comments: Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.

Pros:

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

Cons:

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

Alternatives Considered: Yokoy

Reasons for Choosing Tipalti: Not scalable

Switched From: Gmail and Airtable

Reasons for Switching to Tipalti: Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great software for accounts automation

5.0 2 years ago

Comments: A good platform with great customer support, saves a lot of costs and increases profits, suitable for many companies of different types and sizes.

Pros:

This platform works to automate accounts, especially accounts payable, use it to issue and track invoices and it gave a good result, saves a lot of time needed to manage payments to suppliers, is also useful in preparing the tax form and in transfers and settlement of payments and others.

Cons:

It is really a good program that is almost devoid of cons, but sometimes there are problems with the integration with the bank account. Also, errors may occur with the use of e-mail.

Azizah
Azizah
Office Management in Malaysia
Verified LinkedIn User
Telecommunications, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

E2E payment solutions

4.0 2 years ago

Pros:

CSV-based transaction files provide more distinguished adaptability. Our licensing software generates fees that may be simply formatted to coordinate with the transaction file's specifications. Tipalti has lessened the time it takes to collect and disperse quarterly royalties from days to hours.

Cons:

Among my complaints is that it is impossible to notify the approver that a rejected approval claim has been submitted. It might be helpful if invoices could be added to a pending payment order so customer can see the progress easily.

Verified Reviewer
Verified LinkedIn User
Financial Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Great solution for our needs!

5.0 4 years ago

Comments: My experience was just as I expected. it was easy to handle and to extract data from. it simplifies the procurement process for us as a cross global organisation and we can use one platform and get rid of the ticketing system which is not so easy to handle and to follow.

Pros:

What I like the most in this app that it simplifying the process of procurement for us and it is such an intuitive app to work with.

Cons:

For my opinion the issue is not the SW itself is it to educate the other departments that needs to use this app and transfer all the data there. the integration with other apps in our orgnization were great and run smoothly.

Valter
Head of Payments in Malta
Entertainment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Tipalti as a pristine gateway

5.0 4 years ago

Comments: Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.

Pros:

The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.

Cons:

Ocassional payments stuck with less calrity on the reasoning.

Jonathan
Interpreter in US
Translation & Localization, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Get your payments everywhere

5.0 2 months ago New

Comments: Great experience. I never had an issue with it so far.

Pros:

Tipalti allows me to receive my payments once they are sent by the payer really quickly. It has affordable fees compared to other platforms.

Cons:

Sometimes the transactions are processed immediately, and some other times it takes a couple of business days even if it is a recurring payment from the same sender and receiver.

Marek
CEO in Poland
Financial Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Tipalti Review

4.0 last year

Comments: Overall, my experience with Tipalti was positive. The platform provided a robust solution for automating payment processes and improving financial operations. The accuracy and efficiency gained through automation were valuable in saving time and reducing errors. The customer support was responsive and knowledgeable, assisting with any challenges encountered during implementation and usage. While there were some complexities during setup and limited customization options, Tipalti proved to be a reliable and effective tool for managing payments and maintaining financial control.

Pros:

One of the things I liked most about Tipalti was its comprehensive payment automation capabilities. The platform offered a streamlined and efficient way to manage and process payments to suppliers, partners, and affiliates. The automated workflows and approval processes significantly reduced manual efforts and improved accuracy. The integration with different payment methods and currencies made international payments seamless. Additionally, the robust reporting and analytics features provided valuable insights into payment data and financial operations.

Cons:

While Tipalti had many useful features, one aspect I liked least was the complexity of the initial setup and configuration. The onboarding process required a significant amount of time and effort to properly integrate the platform with existing systems and workflows. Additionally, some customization options were limited, and certain specific requirements had to be addressed through workarounds. It would have been beneficial to have more flexibility in tailoring the platform to align with unique business needs.

Itamar
Controller in Israel
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Tipalti - makes your life easy with accounts payables

5.0 4 years ago

Pros:

Self-billing / invoices Onboarding UX UI

Cons:

Should have an option to customize reports

Alternatives Considered: Payoneer

Reasons for Switching to Tipalti: Bills

Reka
IT Support Specialist in Hungary
Publishing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A user-friendly software for managing payments

5.0 4 years ago

Comments: Our business uses Tipalti to manage the payments of thousands of users located all around the world. They all use different currencies and have different tax requirements, but with the help of this software, this is extremely easy to oversee.

Pros:

I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence. I also received excellent customer service from Tipalti numerous times.

Cons:

I cannot say that there is anything I dislike about the software. I haven't had any major negative experiences so far.

Peleg
Professional Services Associate in Israel
Financial Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Great product - huge time saver!

5.0 4 years ago

Comments: First and foremost - it helped us decrease request processing time and remove hundreds of email threads per month. That alone is a worthwhile reason (bureaucracy is a speedbump for businesses).
It also gave us a window to look into vendor performance and spend patterns - which help us make the processes more efficient.
All in all - great product. needs a little adjustment for full automation but will highly recommend!

Pros:

The product is very easy to use, and the integration was very easy (including great help from the team!). It features a centralized and searchable vendor portal for all vendor data in an easy-to-use interface, and completes it with an automated vendor on-boarding process - which makes life super easy. The product also allows me to easily set up standardized PR and PO processes to streamline the end-to-end procurement cycle, which is a huge help.

Cons:

The feature I lacked most was automated file uploading. Currently, you have to manually upload files into the system each time. However, I've discussed with the team and they are working on it so very hopeful!

Chris
US
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Straight Forward System!

5.0 8 years ago

Comments: Great system for the price. Overall great support when needed. Data is easily managed and we generally have a seamless AP schedule thanks to Tipalti.

Pros:

Easy to manage vendor payments Reconciliations are straight forward Payments are easily executed

Cons:

Lack of detail at times for error'd payments Lack of integration with our primary business bank provider - Bank of America

Alec
Director of Business Development in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Aragon Review

5.0 4 years ago

Pros:

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Cons:

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.

Orit
Operations Manager in Israel
Computer Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent purchasing tool

5.0 4 years ago

Comments: Great tool, connects well to Netsuite, they helped with the integration and training and I’d definitely recommend them to other companies looking to establish a proper purchasing process.

Pros:

The looks and speed of the system. We were mostly worried about users not adopting, but ended up successfully deploying the process across the company

Cons:

They don’t deal with invoices. So we had to keep our AP operations in our ERP

Alternatives Considered: Coupa and Procurify

James
Director of Operations in US
Fine Art, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Collective Eye Films - Tipalti Review

5.0 2 years ago

Comments: We've dramatically reduced the amount of time spend on payment processing and doing tax validation. Their customer service is excellent and the on-boarding was not very time consuming, though we had just completed another software process so we had a lot of our materials ready in advance.

Pros:

The flexiblity of the CSV based payment file. We can easily format our royalty payments coming out of our royalty software to meet the payment file. A quarterly royalty process used to take weeks, now with Tipalti and Curve Royalties it is a matter of hours with much higher customer satisfaction.

Cons:

Having a payee list in the payee area would be an improvement instead of needing to export a CSV. Similarly, it would be great to be able to select a payee and click some sort of 'issue single payment' button for those instances where you need to issue a quick payment. These are more feature enhancements that would make the software close to perfect.

Angela
English Team in US
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Sales + Marketing

4.0 6 years ago

Pros:

It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.

Cons:

The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.

Eyüp
Industrial Engineer in Türkiye
Financial Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Tipalti Approve

5.0 2 years ago

Comments: I create my reports here and I can easily notice the parts I want.

Pros:

It is very nice that the analyzes are simpler and more understandable than other software.

Cons:

Correction of transactions is very difficult and complex. It needs to become simpler

Antonio
Data Center Operations Manager in US
Information Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use, feature rich software suite

5.0 2 years ago

Pros:

Easy to use, historic invoices are easy to access and review. User interface is de-cluttered and user friendly

Cons:

Not much, for the features I use the software performs fine.

Kevin
Controller in US
Information Technology & Services
Used the Software for: 6-12 months
Reviewer Source

Excellent SAS

5.0 8 years ago

Comments: Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it's worth it. We send weekly and monthly payments (qty in the thousands) and I'd hate to go back to doing this ourselves.

Pros:

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Cons:

Knowing if a recipient is indeed payable is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Kentall
Kentall
Sales And Marketing Associate in Philippines
Verified LinkedIn User
Marketing & Advertising, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Tipalti personal review

4.0 last year

Pros:

Tipalti makes it easy to manage and track payments, and helps us automate the entire payment process. We like that the platform uses advanced encryption technology to secure payment data and protect customer information.

Cons:

They offer limited customer service and support, which can be frustrating for users who need help with their payments.

Bert
CEO/CFO in US
Used the Software for: 1-5 months
Reviewer Source

We are a new company and new to this type of payment system. After our research we selected Tipalti

5.0 6 years ago

Pros:

The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.

Cons:

Don't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.

Areane
Procurement Engineer in Philippines
Retail, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

User Friendly Software

5.0 6 years ago

Pros:

The software is very accessible and the support team has been very supportive when it comes to some concerns about the product.

Cons:

It is a bit pricey, but it will worth the price for its how it is useful