---
description: Learn more about Surveytagger price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Surveytagger Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Text Mining Software](/directory/30933/text-mining/software) > [Surveytagger](/software/136566/etuma)

# Surveytagger

Canonical: https://www.capterra.com.au/software/136566/etuma

> Cloud-based feedback analysis tool that assists enterprises with customer analytics, product management and employee experience.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Surveytagger?

Feedback Categorizer that helps large enterprises with text analysis, customer journey monitoring and data analysis.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Etuma
- **Founded**: 2011

## Commercial Context

- **Starting Price**: EUR 250.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Surveytagger offers a free 30-day trial. Subscription is 250 €/month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish
- **Available Countries**: Australia, Brazil, Canada, China, Finland, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Dashboard
- Email Marketing
- Feedback Management
- Language Detection
- Sentiment Analysis
- Tagging
- Text Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Text Mining Software](https://www.capterra.com.au/directory/30933/text-mining/software)

## Related Categories

- [Text Mining Software](https://www.capterra.com.au/directory/30933/text-mining/software)
- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)
- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)

## Alternatives

1. [Enterpret](https://www.capterra.com.au/software/1037555/enterpret) — 4.8/5 (6 reviews)
2. [Zonka Feedback](https://www.capterra.com.au/software/137773/zonka-feedback) — 4.8/5 (68 reviews)
3. [Netigate](https://www.capterra.com.au/software/127979/netigate) — 4.6/5 (25 reviews)
4. [Chattermill](https://www.capterra.com.au/software/153694/customer-experience-analytics-platform) — 4.5/5 (25 reviews)
5. [Thematic](https://www.capterra.com.au/software/159338/thematic) — 4.9/5 (15 reviews)

## Reviews

### "Quickly see key areas your customers complain about" — 4.0/5

> **Loek** | *19 September 2016* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to get started. Multi-lingual. Quick to get to the most important feedback areas. Rather affordable, not expensive to take into use.
> 
> **Cons**: It can take a few months to finetune the analysis results, but that's the same for any text analytics / language processing solution.
> 
> Having used Etuma for a few years I have come to appreciate how easy it is to use the service to find the key themes in our customers' feedback, pointing you quickly to the key issues. It is also easy to connect new data sources, and it can handle feedback from different languages. Like with any language / text analysis solution, it takes a bit of time initially to get the results finetuned.

## Links

- [View on Capterra](https://www.capterra.com.au/software/136566/etuma)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/136566/etuma> |
| de-AT | <https://www.capterra.at/software/136566/etuma> |
| de-CH | <https://www.capterra.ch/software/136566/etuma> |
| en | <https://www.capterra.com/p/136566/Etuma/> |
| en-AE | <https://www.capterra.ae/software/136566/etuma> |
| en-AU | <https://www.capterra.com.au/software/136566/etuma> |
| en-CA | <https://www.capterra.ca/software/136566/etuma> |
| en-GB | <https://www.capterra.co.uk/software/136566/etuma> |
| en-IE | <https://www.capterra.ie/software/136566/etuma> |
| en-IL | <https://www.capterra.co.il/software/136566/etuma> |
| en-IN | <https://www.capterra.in/software/136566/etuma> |
| en-NZ | <https://www.capterra.co.nz/software/136566/etuma> |
| en-SG | <https://www.capterra.com.sg/software/136566/etuma> |
| en-ZA | <https://www.capterra.co.za/software/136566/etuma> |
| fr | <https://www.capterra.fr/software/136566/etuma> |
| fr-BE | <https://fr.capterra.be/software/136566/etuma> |
| fr-CA | <https://fr.capterra.ca/software/136566/etuma> |
| fr-LU | <https://www.capterra.lu/software/136566/etuma> |
| ja | <https://www.capterra.jp/software/136566/etuma> |

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