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Avaza Reviews

4.6 (455) Write a Review! Australia Local product

About Avaza

Integrated software for professional services businesses with modules for project management, timesheets, expenses & invoicing.

Learn more about Avaza

Pros:

The ease of use once you get to know to program.

Cons:

I wanted to use on a recent flight, but without purchasing wifi, I was unable to. I don't like giving airlines any more $ for wifi.

Avaza ratings

Average score

Ease of Use
4.6
Customer Service
4.7
Features
4.5
Value for Money
4.7

Likelihood to recommend

8.9/ 10

Avaza has an overall rating of 4.6 out 5 stars based on 455 user reviews on Capterra.

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Filter reviews (455)

Courtney
Courtney
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Avaza is definitely a one stop shop for projects

4.0 2 years ago

Comments: Task inventory can be built, estimates can be made quickly, tasks can be created from estimates, and clients can approve bills in a snap after receiving them.

Pros:

Everything having to do with the financial status of a project, from invoices to accounts receivable and payable, can be generated with the help of this program.

Cons:

Some of the features I would expect from a project management system are missing. Nonetheless, they are always developing new features and listening to feedback.

Kevin
President in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Avaza is actually fantastic

5.0 6 months ago

Comments: We're a service company with people spread out all over North America. Billing used to be a hassle before Avaza, but now it's far easier. Our team members enter their timesheets into Avaza and our finance team creates the billing twice a month. We've more than tripled our line items for billing and are spending about half as much time as before in getting our bills to customers. Customer support has also been fantastic, and open to our suggestions for new features. When they do roll out a new feature, it just works.

Pros:

It's great for tracking time, invoicing, and has loads of great reports.

Cons:

Email integration. It would be great if it had a way to email directly into and out of tasks.

Avaza Software Response

3 months ago

Thank you for your great review! We're thrilled Avaza has improved your billing process and that our features are helping your team. Our task management does in fact support email integration with tasks: https://support.avaza.com/can-i-reply-to-a-task-email/ Our support team will be happy to guide you further! Thanks for choosing Avaza and we look forward to continue serving your needs.

Ignacio
CEO in Spain
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

great tool to keep track of time allocated to projects and invocing

3.0 3 years ago

Pros:

Stupidly simple way to create an invoice based on the hours dedicated to a project/customer

Cons:

Reporting and tracking can be a bit tricky (the data is there thought) Exporting to excel could be useful maybe too much development on the collaboration side

Holly
Video Editor and Production Coordinator in US
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

An Incredibly Helpful Productivity Tool

5.0 6 months ago

Comments: Avaza is an incredibly helpful productivity tool. It has allowed to me do my freelance marketing and production work efficiently, to share projects as part of a team, to breakdown billing for invoicing, and to have a variety of information requested by my clients at my fingertips at a moment's notice.

Pros:

The reports have been incredibly helpful to me in assessing time spent on different tasks and projects, as well as breakdowns of billable hours.

Cons:

I wish the timer was based on actual clock start and stop times, rather than a stopwatch system. I often leave the timer running because I've forgotten to turn it off, and calculating back to my actual stop time is tedious.

Avaza Software Response

6 months ago

Thank you for your review! We're glad Avaza’s reports are helping with time tracking and billing. We appreciate your feedback on the timer feature. Although we currently use a stopwatch system, we understand the need for a clock-based timer. Please contact our support team with more details—we're here to help!

Janet
Owner and Landscape Designer in US
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent Business Tool for Time Sheets, Invoicing and Project Management!

5.0 6 months ago

Comments: It has been excellent, for years. I am always impressed with their quick responses when I have a question about how to use something. Their customer service is also very polite which I really appreciate these days!

Pros:

I've been using Avaza for years to organize my small business. Their product us great, from organizing my project schedules, to invoicing and time sheets. When I've come across something that I can't figure out their customer service is personable and quick to fix. There have even been times they take requests for new or updated options! Top quality.

Cons:

I haven't had any issues with Avaza. I'm still working on using the scheduling component but I think that is more me than them! I would like the option to be able to customize invoices a bit more (font size, etc.) but not a dealbreaker.

Avaza Software Response

6 months ago

Thank you for your review! We're glad Avaza has been a valuable tool for your business and that our features and support have met your needs. We appreciate your feedback on invoice customization—please reach out to our support team with more details so we can assist you further.

Chris
Director in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Project Management Tool To Get The Job Done

5.0 6 months ago

Comments: Really good - the support on offer is first class, always fast and thorough. The reporting side is also really valuable and we plan to use that more as our needs grow.

Pros:

We've been using this for 6+ years now and love it. I'd tried a lot of other systems but this is easy to use across the team, easy to customise and whilst it's really good in terms of projects and task lists, it's invaluable in terms of managing resource and visually seeing what people are working on to help prioritise and get things done.

Cons:

Sub-tasks are a frustration - you can have them within tasks but it's very basic, you can't assign them or give them due dates. It's on the roadmap we hear so will be a welcome addition when it's in place.

Avaza Software Response

6 months ago

Thank you for your loyalty and feedback! We’re thrilled that Avaza has been a reliable tool for your team over the past 6+ years, especially in managing resources and prioritizing tasks. We appreciate your patience regarding sub-tasks—improvements are on our roadmap, and we’ve added your vote to the feature request. It's great to hear that our support and reporting features have been valuable to you as well. Thank you for choosing Avaza!

Christy
Business Consultant in Canada
Management Consulting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Avaza: A Comprehensive Solution for Seamless Small Business Management

5.0 6 months ago

Comments: I find Avaza to be an exceptional tool for the end-to-end management of my small business. It seamlessly handles everything from initial quotes to task management and final invoicing, making it easy to stay organized and on track. The platform's integration capabilities with other apps are a major plus, allowing me to customize workflows and streamline operations. The user-friendly interface and comprehensive features make Avaza an invaluable resource for efficiently managing all aspects of my business in one place. I highly recommend this platform as an easy-to-use, feature-rich platform.

Pros:

I find Avaza to be very easy to use and navigate, and it has all the core components I require for invoice and task management for my small business. I compared Avaza to other management systems including Asana, Monday and Scoro, and found it to be a great balance between affordability and functionality.

Cons:

I would love to see the invoicing section upgraded. I would like to be able to re-organize items that are listed in the invoice as I build it, so that I can arrange items by groups or logical order.

Avaza Software Response

6 months ago

Thank you so much for your thoughtful review! We’re thrilled to hear that Avaza is helping you manage your small business so effectively and that you find it easy to use and well-suited to your needs. We appreciate your detailed feedback on improving the invoicing section. Your suggestion to reorganize invoice items is valuable, and we’d love to explore this further. Please reach out to our support team, and we’ll be happy to create a feature request on your behalf. Thank you for choosing Avaza and for sharing your positive experience. We’re excited to continue supporting your business!

Jason
Principal in US
Public Relations & Communications, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Avaza Just Right for Our Small But Mighty PR Firm

5.0 6 months ago

Comments: Avaza was easy to implement into our public relations firm and provides the functionality we need including project management, time and expense tracking, invoicing, reporting and analysis — with many automation features that save time and increase productivity.

Pros:

Ease of use: well-designed interface; responsive customer service

Cons:

No major complaints; However adding the capability to model an engagement as a fixed monthly fee up to a set number of hours, with hours exceeding that fixed fee in a given month being counted as hourly, would be of value.

Avaza Software Response

6 months ago

Thank you for your wonderful review! We’re delighted to hear that Avaza has been a great fit for your PR firm and that you appreciate our interface, customer service, and automation features. We value your feedback on adding a fixed monthly fee option with an hourly rate for additional hours. Please reach out to our support team with more details, and we’ll gladly create a feature request to explore this possibility. Thank you for choosing Avaza and for sharing your positive experience!

Ciaran
Operations Manager in UK
Architecture & Planning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A great project management tool for businesses

5.0 5 months ago

Comments: We have been using Avaza since 2019 and it has transformed the way we manage tasks and projects. It has simplified our quotation and invoicing process and we are able to produce insightful reports that we are able to filter or customise for Finance and Project Management. We have also made suggestions on features we would like to see and later they have been implemented, which is great to know they listen to their customers.

Pros:

Avaza is reliable, simple and easy to use. They are very quick to respond through their webchat too if you ever need help or have any queries.

Cons:

Nothing in particular, however it would be nice to a have a toggle to switch off/hide sections that we don't use.

Brendan
Owner in US
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great software for the price - one solution for remote work

5.0 5 months ago

Comments: This software really does it all - Expense tracking, group messaging, project management and

Pros:

Invoice payments, hourly tracking, group messaging

Cons:

Reports - they are hard to access and create and its tough to track profit and loss in real time Scheduling - I never quite figured out how to use it productivly

Andre
President in Canada
Management Consulting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best App for my business I deployed in the last 20 years

5.0 last year

Comments: This is the only app I have that I'm using daily and I see real value every time I use it.

Pros:

Simple to deploy, integrate in my processes and in my day-to-day business management

Cons:

Still haven't found a real downside. Cloning 100% of the project, tasks and project configuration would be great, but it forces me to think about any potential differences in my projects.

Liliana
Commercial Director and Producer in Panama
Events Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Our choice of the year as a work tool

5.0 6 months ago

Comments: Avaza has been amazing making it easy to organize operations with a profesional look as a supplier for local clients

Pros:

The integration of our services makes it easy to conduct business

Cons:

I haven’t found my pace to assign timed tasks on a regular basis.

Avaza Software Response

6 months ago

Thank you for your review! We’re delighted to hear that Avaza has made it easier to organize operations and conduct business. We understand you’re having difficulty with assigning timed tasks. Please reach out to our support team for assistance and guidance on how to use this feature effectively.

Taryn
Healing Trauma Coach in US
E-Learning, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Freelancer Life Saver

5.0 2 years ago

Pros:

As a freelancer who has to track time differently for each job and everyone wants invoices done a different way, Avaza has been so helpful. Not only does it help when it comes to invoicing to keep things organized, but the time tracking has helped me understand how long tasks are taking me and HOW I'm spending my days and make adjustments from there. An essential tool for freelancers and those curious about their task/time habits. Also, it's free. Rarely do you find good quality FREE products but Avaza is one of the good ones!

Cons:

Getting invoices the way I want them is still a trial and error. I wish when I went to adjust how I want the invoice displayed that it would remove what's currently in there and redisplay with the new conditions. However, it just adds the same tasks/hours in a new format so it doubles up instead of replacing the old format.

Grace
Designer in US
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great project and resource management tool

5.0 5 years ago

Comments: I've looked into so many project + resource management tools – from Trello to Airtable to Monday.com – and Avaza is the only one that allows me to create projects, estimate hours, manage capacity, and track time in the same platform, without spending a lot of time configuring it. I was able to set up Avaza using a project spreadsheet I had already created and the whole configuration process was pretty quick.

Pros:

I love that it combines resources management and project management into one tool. Perfect for small design studios and agencies that need to know if their employees have the bandwidth to take on a new project (it also takes into account holiday/vacation time!). I use Avaza to create project estimates for clients, knowing that I can easily import from a spreadsheet and adjust timeline/dependencies once the project is confirmed. All on the free plan, too!

Cons:

The UI could be a bit better-designed. There are some things, like the top toolbar design and the navigation menu for projects, that aren't really the best user experience. But then again, I'm a designer. My only complaint is that it's hard to bulk-edit tasks and it's not possible to do so with CSV import; you can't even select multiple tasks to delete, which can be an administrative time suck if you have a lot of tasks to edit/delete from a project.

eyal
consultant in Israel
Industrial Automation, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

pleased costumer

4.0 6 months ago

Comments: convenient to use. very relevant for part time workers that work on specific and various projects. Lets the organization manage it's working hours successfully

Pros:

Simple to use and gives you all the parameters needed in order to learn and review your workers productivity

Cons:

doesn't give a good platform to export data conveniently from automated reports

Avaza Software Response

6 months ago

Thank you for your review! We’re pleased to hear that Avaza helps with productivity tracking and managing working hours effectively. We appreciate your feedback on data export from automated reports. Please reach out to our support team with more details, and we can explore how to address this. Thank you for choosing Avaza!

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Avaza- Time Tracking & Back tracking

4.0 6 months ago

Comments: over all a nice tool to track our timesheet and backtrack work which we did on the past

Pros:

We used to clock our time sheet in our organization , alo it help us to keep track of work which we do daily to be updated on the tool, It is helpful in backtracking the work which we did on the past

Cons:

Recently if i update as 0:30 , it is getting updated 0:50, same for all other timing not sure if there is a glitch or bug in the tool

Avaza Software Response

6 months ago

Thank you for your review! We're glad to hear that Avaza is helpful for tracking your work. We’re not aware of any issues with entering timesheet duration, so please reach out to our support team via [email protected] for assistance. We're here to help!

Andrea
HR Manager in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

My Expereince With Avaza

5.0 12 months ago

Pros:

I like the business management features of Avaza It makes billing and invoicing easy and comes with great project management features It facilitates remote work thanks to its advanced features.

Cons:

No quite issues with Avaza. It is an all round business management software.

Patrick M
Patrick M
Sr. Engineering Manager in US
Verified LinkedIn User
Mechanical or Industrial Engineering, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent platform for solid project management, time tracking and billing.

5.0 2 years ago

Comments: I can track ventures and extend errands in Avaza and favor temporary worker timecards, it makes a difference spare time, but including other highlights like mechanized workflows would make it more effective. As businesses develop, asset administration and monetary determining ended up basic to the in general wellbeing of the commerce. Avaza gives a single stage where budgeting, assets, and assignment assignments can be wiped out one put. Avaza makes a difference keep my clients educated around their errands and generally venture status, keep my extend errands organized by client, I am able to see my profitability per client with reports, we are able charge clients for time and benefit.

Pros:

I just like the clean and simple to utilize plan, time following and detailing highlights, moreover accommodating that it coordinating with Slack, simple time following by assignment, capacity to welcome outside contacts to collaborate on ventures, strong announcing once you learn how to do it. Avaza could be a astounding extend administration device, as our commerce develops Avaza gives a total framework to oversee ventures, figure assets, relegate errands successfully and move forward efficiency. In expansion, Avaza gives real-time client back through a flag-bearer and the reaction time is amazing.

Cons:

It would be accommodating in the event that Avaza had mechanization highlights to form automatic workflows, asset planning may well be more productive and displayed more precisely, it would be decent to have the choice to alter extend categories to dynamic or inert, as well as labels . I had a few inconvenience designing a few of the reports to induce the information I required, especially on the receipt and installment side. Some of things may be included, such as a information passage for Buy Orders gotten and a area where Buy Orders from subcontractors might be produced.

Ezéchiel
Ezéchiel
Agent in Benin
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Avis avaza

5.0 last year

Comments: it is a good project management software. I highly recommend it to any professional and business

Pros:

it is a very good software for business development but it does not have a free access plan.

Cons:

It's software that I really appreciated and didn't see any drawbacks.

Divyam
Marketing Manager in India
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Why I love Avaza

5.0 2 years ago

Pros:

It has an amazing dashboard and very clean operations.

Cons:

I felt a little clutter on some operations and the UX could be a little better.

Sarfaraz
Sarfaraz
SEO Manager in India
Verified LinkedIn User
E-Learning, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamlining Team Collaboration and Project Management with Avaza

4.0 2 years ago

Comments: Avaza offers a comprehensive solution for team collaboration and project management. It has many useful features such as task management, time tracking, and resource scheduling. It also allows for easy communication and file sharing among team members. However, the interface can be a bit confusing at first and some users may find the task assignment feature to be limited. Overall, Avaza is a good option for teams looking for a streamlined way to manage their projects and collaborate effectively.

Pros:

and intuitive interface of Avaza. It makes it simple for my team to collaborate and manage projects, with features such as task assignments, time tracking, and document sharing all in one place. The platform also offers a variety of integrations, such as with Gantt charts and invoicing, which makes it a comprehensive solution for managing all aspects of our projects. Overall, Avaza has been a valuable tool for streamlining our workflow and improving our team's efficiency.

Cons:

I did not like the fact that Avaza's interface can be a bit confusing and overwhelming at first. It takes some time to get used to navigating through all the different features and settings. Additionally, I found the task assignment feature to be a bit limited and not as robust as other project management tools. Overall, while Avaza has many useful features, it may not be the best fit for teams with more advanced project management needs.

Erica
Bookkeeper/Office Assistant in US
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

I'll Never Use Another Software

5.0 3 years ago

Comments: Easy to use and seamless once you get setup. Overall I love all their features.

Pros:

The time tracking and filter reporting system were a must have for me when shopping for softwares. Avaza is the only software that met those needs perfectly.

Cons:

If I had to put something, I'd say that task roll-overs aren't as suitable as I would like. I would like for the new created tasks to be able to roll-over with more clarity as to which new job this is. Also, I do not like that completed tasks continue to show up as a timesheet task after completion as this over-populates and confuses this area. This would be never ending if you had weekly task completions that rolled over.

Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The best all-in-one solution for project management and automated billing

5.0 2 years ago

Comments: Avaza is the best business management solution that helps us optimize our results with its automation features.Very useful

Pros:

Avaza has allowed us to streamline our operations, resources and manage different projects more efficiently. It also provides us with very good analytical functionality for creating reports that benefit our business.

Cons:

The current interface is very well optimized by the avaza team for me I have no problem for the moment with the application

Nathan
Owner in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Awesome Value Robust Features

5.0 4 years ago

Comments: Overall it is a GREAT value for the money, they are spot on with value/$. While I miss some of the enterprise level features that SmartSheets and their competitors offer, I find the variety and quick to implement features of AVAZA to be outstanding!

Pros:

The price point on this software is PERFECT for small startups, the support is included without heavy add on cost and the support is VERY GOOD, quick and EASY to understand!. Architecturally the layout is very nice, the user interface is easy to navigate and the color schema is pleasant. Working in the tool is mostly straightforward and easy to figure out without watching a ton of self help videos.

Cons:

The reporting tool could use a minor update to the user interface so things are a little easier to use, The collaboration features could also use an update to have some sort of chat like function making collaboration easier. Zapier connection is nice but seems to be picky, one of my zaps to create Avaza tasks works for everyone on the team except one person. Kind of weird but not critical.

Avaza Software Response

4 years ago

Hi Nathan, we are excited to inform you that we have launched the Avaza chat module. The new module enables Direct, Group, Channel and Task chat from a single user interface. A truly unified inbox for all your discussions. The mobile app with push notifications keeps you up to date with all your discussions. You can learn more by following this link https://www.avaza.com/chat I hope you enjoy the new chat module and we look forward to receiving your feedback.

Verified Reviewer
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Billing System for Professional Services

5.0 6 years ago

Comments: Great product at a reasonable price. Can help a small company be professional and appear big.

Pros:

1) Professional Invoicing- electronic or paper options and highly customizable. 2) Time Sheets - These are easy and flexible. Love the copy from prior week feature. Time sheet entry is based on projects I've set up with my clients. Tracks against my budget. 3) Reports - these are helpful to run several times a month to see how I'm performing to budget. I can save my favorites. 4) Customer Service - Staff is always available quickly when I need help. 5) Integrations - Integrates easily with email and PayPal.

Cons:

I wish they had a simple workflow or training feature that explained how to initially setup: Inventory Items, Projects, Sections, Tasks and Categories and then explained how they related to invoices and time sheets. I figured it out, but it wasn't intuitive when I started.