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About ResMan

ResMan is your top choice in multifamily real estate. Tailored, seamless solutions with open architecture simplify property management.

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Pros:

They are easy to get along with and I predict they will give Yardi and Onesite a run for their money.

Cons:

I don't think at this time there is anything missing or needed to be done.

ResMan ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.8/10

ResMan has an overall rating of 4.6 out 5 stars based on 463 user reviews on Capterra.

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Filter reviews (463)

Wendy
Wendy
Certified Apartment Manager in US
Verified LinkedIn User
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Basic Information

4.0 6 years ago

Comments: Is good overall. But really dislike certain ways for Move out reconciliation and Pre-closing ways.

Pros:

I love the texting option, the Bulk Sending messages and e-mails.

Cons:

It seems pretty easy but once you are doing pre-closing - or changing period "DATES" if not enter currently- makes it difficult without you knowing and you're trying to figure out reasons. Also, move out reconciliations when you print out a new one instead of searching through the dead files, it gives you the date as of the date you print it and it enters your name , even if its a Reconciliation from 2 years ago with another Manager. I really do not like this, it should have original Final Statement. Plus, let you reverse your mistakes so you can start over. Is like Resman makes you do what Resman thinks is best. So , it's a little annoying. ( I hope I made sense).

Monica
Regional Supervisor in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Resman Queen

5.0 last year

Pros:

I love that Resman is user friendly. It has been a breeze to use the system after being o Realpage for 15+ years.

Cons:

I'd love to see more bulk functions that are able to be used.

ResMan Response

12 months ago

Hello Monica, thank you so much for taking the time to review ResMan. We're glad to hear the platform is user-friendly and helps you to be successful in your role moving from an alternative solution. I'll be sure to share your additional feedback regarding bulk functions with the team to help improve the experience in the future. Thank you for sharing your insights with us. Have a fantastic day!

Michael
Operations Specialist in US
Real Estate, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Getting Better, but not there yet

3.0 6 years ago

Comments: Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true.
I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

Pros:

It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

Cons:

Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end. Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well. It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered....

ResMan Response

6 years ago

Hi Michael. Thank you for your review. Everyone at ResMan loves First Choice. We'll be reaching out to you directly to address your concerns. We have some great stuff around the corner that should put a smile on your face. We're working hard to make it the best software you'll ever use. Please always feel free to reach out...we're here to help. --Dennis Behrman, SVP of Marketing

Alyssalyn
Property Manager in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Monterey at Beach - Review

5.0 last year

Comments: I am in LOVE with ResMan. I would be devastated to move to another software. Even with the simple glitches its still a 10/10 for our property.

Pros:

I love how easy you can access everything you might use all in 1 place. It's easy for every level that you come in on and it's so versatile whether I am using it under COA or LLC

Cons:

There are only a few glitches with ResMan, but the good far outweighs the bad. 1) Applications process, some time it glitches in the last couple of steps and we end up having to move to a paper app. 2) I would love if there is a way to remove charges out of the original delinquency list of just delinquent rent.

ResMan Response

last year

Thank you so much for providing your feedback using ResMan! We're so happy to hear that the solution is versatile and helps you in your role. I'll be sure to share your additional feedback with the team to help improve your experiences in the future. We appreciate the kind words and thank you again for sharing with us!

Todd
Owner in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Keep Resman Boardroom based and do not "bolt" new features on as this will diminish software.

5.0 last year

Comments: [sensitive content hidden]
is the reason we stay with Resman. She has and continue to Manage us through any hurdles. The Software is the best option in the industry in my experience and I have used Real Page, Yardi, MRI, and other products and hands down Resman is the best experience.

Pros:

Boardroom based single landing page for functionality. Keep the system this way or it will become Yardi, Real Page, MRI, and they are terrible user experiences.

Cons:

Resman is growing fast and you need to make sure you hire and fire the correct people so that you Brand continues to strengthen.

ResMan Response

12 months ago

Hello Todd, thank you so much for reviewing the ResMan platform. We appreciate you sharing your experience and insights with us! We're thrilled that the BoardRoom is a functionality you enjoy. I'll be sure to share your additional feedback with the team to help improve the experience in the future and keep ResMan ahead of the game. Thank you again and have a great day!

Kathleen
Property Manger in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Pros and Cons

5.0 last year

Comments: I like the integration of Bluemoon and Apptex, but it is difficult to get assistance with Apptex. I also feel there could be better training with integrated partners. Ex. how to have bluemoon create a lease through Resman or how to see nsf notices through Resman.

Pros:

I love the text feature esp. bulk texts. It make it very simple for me to get a message out to my residents quickly.

Cons:

I feel like the notes for delinquency and prepaids are in a strange spot and could be better placed in the system.

ResMan Response

12 months ago

Hello Kathleen, thank you for taking the time to review the ResMan platform. We appreciate you sharing your experience and insights with us! I'll be sure to share your additional feedback with the team to help improve the experience in the future. Have a great day!

Kerri
Regional Property Manager in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Resman is like the "I can read" books

4.0 last year

Comments: Overall, my managers are able to track everything they need daily utilizing the boardroom. No stone is left unturned and everyone knows where they stand and what is needed to meet their goals daily.

Pros:

I like that this software is so simple and easy to use even for the non-accounting type person. I believe it has made those persons even stronger in their financial analytics.

Cons:

I would like for all our outside applications to be integrated with Resman. It would be better for this to be a one stop shop without having to log into other apps. However, I do believe we will see this get better as the software evolves to allow the integration of the other useful applications we use.

ResMan Response

last year

Thank you so much for sharing your experience using ResMan! We're so happy to hear that our solution is easy to use and helps to enable you and your teams to be the best in their role. That's the goal! I'll be sure to share your additional feedback with the team to hopefully help improve future experiences. Thank you again for sharing with us and for the kind words! Have a wonderful day!

Laura
Business Services Manager in US
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Res-Man

4.0 last year

Comments: we love the online features, as a business continuing to grow Resman feels like it has grown with us, there really is nothing lacking that I can think of

Pros:

the features are very easy to navigate and almost everything we can do as an admin, there are a few times we have to call just because it is something out of our ability but when we do call everyone is very helpful and knowledgeable. I believe that the customer service has grown alot in 3 years before it was hard to reach anyone but now it is very efficient.

Cons:

so far you all have kept the pace with other software, the ease of Resman is very nice to work with

ResMan Response

last year

Thank you so much for sharing your experience using ResMan! We're so glad that our solution is easy to navigate and allows you to be the best in your role. That's the goal! We appreciate your kind words and the shout-out to customer service. I'll be sure to let them know! Thank you again for sharing with us, and we hope to continue to grow together with you!

SHAUN
Regional Supervisor in US
Commercial Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

I love Resman

5.0 9 months ago

Pros:

very user friendly, love the training links

Cons:

wish I would have known about this software years ago

Verified Reviewer
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Resman Feedback

5.0 last year

Comments: Overall experience has been positive. We rarely have issues, it is easy to teach and learn. Just very happy with it

Pros:

Cloud based product that is extremely user friendly.

Cons:

Sometimes support is frustrating but not to the point of default

ResMan Response

12 months ago

Hello! Thank you so much for taking the time to review ResMan. We're glad to hear the platform is user-friendly and helps you to be successful in your role, and that overall you've had a positive experience with us. I'll be sure to share your additional feedback with the team to help improve the experience in the future. Thank you for sharing your insights with us. Have a fantastic day!

Norma
Assistant Manager in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Remsan

5.0 last year

Comments: I have been using Resman the past 2 1/2 years and love fit.

Pros:

I have been in the business since 2005 and by far Resman is the most user-friendly software I have ever used.

Cons:

In using resman the past few years I have not ran into any issues that I can think of at this monent

ResMan Response

last year

Thank you so much for sharing your experience using ResMan! We're so happy to hear that our solution is the most user-friendly software you've used! We appreciate those kind words as our goal is to hopefully allow teams to put more focus on their residents and the community, instead of worrying about any issues with their software. That's the goal! Thank you again for sharing with us!

MaryAnn
Community Manager in US
Investment Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great quality Program

5.0 last year

Comments: Our overall experience has been wonderful. Coming from using other programs and comparing them to ResMan. We can honestly say that the simplicity of using this program has helped the smooth operation of our property.

Pros:

We love how easy and simple it is to use the program. You have quick links that allow you the fast way to give information or get any information that is needed. You don't waste a lot of time trying to find a resident or unit with you quick links. The delinquency tracking is amazing as well. We have had the best outcome with ensure that our residents are paying on time and getting information out to those who might have fallen behind.

Cons:

I feel that there is very little to not like about ResMan. We enjoy most of what the product gives.

ResMan Response

12 months ago

Hello Mary, thank you so much for taking the time to review the ResMan platform. We're so happy to hear that ResMan helps enable its users to be the best they can in their roles, and that the ease of use is a highlight for the team. Thank you for sharing your insights with us. Have a fantastic day!

Paula
Community Business Manager in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Paula's review

5.0 last year

Comments: Overall I have had a great experience. I think more training is needed to learn more about the things I don't use but are available.

Pros:

Easy to navigate and help desk are great. Boardroom is handy. Lots of reports

Cons:

I've been using Resman 4 years now. Not sure

ResMan Response

last year

Thank you so much for sharing your experience using ResMan! We're so glad that our solution is easy to navigate and that our help desk is responsive to you. That's the goal! We love that you love the BoardRoom too! If you have a question about a feature you may not be using, feel free to reach out to our team and they can provide you feedback. Thank you again for sharing with us!

Malikah
Property Manager in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

LOVE IT!

5.0 last year

Pros:

I like that it user friendly. Very easy to navigate

Cons:

There are no issued that i have when I use the system.

ResMan Response

12 months ago

Hello Malikah, thank you so much for taking the time to review ResMan. We're glad to hear the platform is user-friendly and easy to navigate to help you be successful in your role. Thank you for sharing your insights with us. Have a fantastic day!

Rebecca
Leasing manager in US
Hospitality, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Amazing Program

5.0 last year

Comments: ResMan is so far the best and easiest program I have used for my property! Easy to track payments residents information documents dates everything!

Pros:

ResMan is so easy to use! All of my residents information is in one spot! Payments information dates documents everything!

Cons:

So far I have no con's! I love it! I will have to try and think of some con's to put!

ResMan Response

last year

Thank you so much for sharing your experience using the ResMan platform with us! We're glad to hear that our solution is intuitive and allows teams to focus on their residents and community, and not issues with their software. We appreciate the kind words and hope you have a wonderful day!

Maria
Assistant Manager in US
Real Estate, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

1ST time resman user

5.0 last year

Pros:

User friendly and important information is easily accessible.

Cons:

I am sure I need to continue my training to become more familiar with the Resman feature, but at this time what i like least is exporting information to excel and creating letter and documents from this.

ResMan Response

last year

Thank you for sharing your feedback using ResMan! We're happy to hear that our solution is user-friendly and accessible for you and the team. I'll be sure to share your additional feedback with the team to help improve your experiences in the future. Thank you again for sharing!

Kami
Property Manager in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Resman Makes Work More Smooth

5.0 last year

Pros:

I can come to one program and use it for every need I have.

Cons:

How slow it can run. I feel like it should be faster.

ResMan Response

12 months ago

Hello Kami, thank you so much for taking the time to review ResMan. We're glad to hear that the platform works smoothly for you and our centralized functionality helps you complete your tasks all in one place. I'll be sure to share your additional feedback with the team to help improve the experience in the future. Thank you for sharing your insights with us. Have a fantastic day!

Felicia
Leasing Consultant in US
Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Fantastic

5.0 last year

Pros:

Everything is so easy to use! I thoroughly enjoy it!

Cons:

Wish it integrated better with anyonehome

ResMan Response

12 months ago

Hello Felicia, thank you so much for taking the time to review ResMan. We're glad to hear that the platform is user-friendly and you enjoy using it in your role. I'll be sure to share your additional feedback with the team to help improve functionality in the future as we continue to work with our amazing partners at Anyone Home to provide a seamless experience. Thank you for sharing your insights with us. Have a fantastic day!

ashley
Property manager in US
Management Consulting, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Property manager

5.0 last year

Pros:

I love that it generate most reports and assist with close out.

Cons:

Sometimes the system glitch. When I pull a report sometimes I have a hard time because it runs slow at times.

ResMan Response

12 months ago

Hello Ashley, thank you so much for taking the time to review the ResMan platform. We're happy to hear that our reporting and accounting functionality helps you in your role. I'll be sure to share your additional feedback with the team to help improve the experience in the future. Thank you for sharing your insights with us. Have a fantastic day!

Carla
Leasing Agent in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Awesome Program To Use, Very Easy to Learn

5.0 last year

Pros:

How organized it keeps things. It truly helps us out a lot.

Cons:

Their isn't anything i don't like. I really enjoy it.

ResMan Response

12 months ago

Hello Carla, thank you so much for taking the time to review the ResMan platform. We're happy to hear that the platform is easy to learn and use for you and your teams. Thank you for sharing your insights with us. Have a fantastic day!

Kailey
leasing agent in US
Real Estate, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

ResMan is very useful in my industry

5.0 last year

Pros:

helps keep me organized and helps me keep in better touch with customers

Cons:

goes off line every once in a while but never last more then 5 mins

ResMan Response

last year

Thank you so much for sharing your experience using ResMan! We're so glad that our solution helps you stay organized and stay in touch with your customers, hopefully allowing you to put your focus on your residents and the community, instead of issues with your software. That's the goal! I'll be sure to share your additional feedback with the team to help improve your future experiences. Thank you again for sharing with us!

Angela
Remote Training and Support Specialist in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great Product, Easy to Use & Train Others

5.0 last year

Comments: Fantastic! Would highly recommend to other industry professionals.

Pros:

Simplicity and functionality. I enjoy a system that is easy to navigate.

Cons:

Could use a better lead tracking system

ResMan Response

12 months ago

Hello Angela, thank you for taking the time to review the ResMan platform. We appreciate you sharing your experience with us!

Angelica
Assistant Property Manager in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Resman Review

5.0 last year

Pros:

Resman makes my job a lot easier with the tracking of rent and other information needed.

Cons:

No comment to give, this software is great!

ResMan Response

12 months ago

Hello Angelica, thank you so much for taking the time to review ResMan. We're happy to hear the platform helps make your life easier with our accounting functionalities and ease of navigation. Thank you for sharing your insights with us. Have a fantastic day!

Betsy
Community Manager in US
Commercial Real Estate, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Navigating the Dashboard System

5.0 last year

Comments: We are able to do online payments, customize property specific reports and monitor progress of recertifications with audit tools for efficiency.

Pros:

The Dashboard system helps you to navigate your residents accounts, properties and accounting portfolios in an easy to use your choice custom format for daily work use.

Cons:

There are many sections of the process to navigate through that takes time to coordinate step by step processing. The "help" system is convenient to use with this concern and the on-call support representatives are very helpful.

ResMan Response

last year

We appreciate you sharing your experience with us using ResMan! It's fantastic to hear that you find it user-friendly and customizable. Your positive comments about our support system and the efficiency in reporting and compliance readiness are valued. Our goal is to enable our user to be the best in their role they can be, and we hope to continue to deliver on that! I'll be sure to share your additional feedback with the team to help improve future experiences. Thank you again for sharing with us!

Jennifer
Assistant Property Director in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good Experience

5.0 last year

Comments: Great

Pros:

It is user friendly and easy to learn to use

Cons:

not being able to search key words in the search engine

ResMan Response

last year

Thank you so much for sharing your experience using ResMan! We're so glad that our solution is user-friendly and easy to get acclimated to so you can be the best in your role. That's the goal! I'll be sure to share your additional feedback with the team to help improve your experiences in the future. Thank you again for sharing with us!