--- description: Learn more about Gusto price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gusto Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [Gusto](/software/131882/gusto) # Gusto Canonical: https://www.capterra.com.au/software/131882/gusto Page: 1 / 170\ Next: [Next page](https://www.capterra.com.au/software/131882/gusto?page=2) > Gusto is the all-in-one HR platform for growing businesses—one place to hire, pay, insure, and manage your hardworking team. > > Verdict: Rated **4.6/5** by 4206 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Gusto? Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools you need to hire, pay, and manage your team at your fingertips. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 4206 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Gusto - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Solo: For solopreneurs needing payroll, S corp compliance support and the option to pay contractors. $49 per company + $6 per month per person Simple: For smaller businesses with simple salaries, wages, and pay schedules. $49 per company + $6 per month per person Plus: For businesses with complex hiring, payroll, and team management needs. $80 per month + $12 per month per person Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). $180 per month + $22 per month per person Contractor Only: For contractor-only businesses who haven’t hired W-2 employees yet. $35 per month + $6 per month per contractor - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - ACA Reporting - Activity Dashboard - Applicant Tracking - Attendance Tracking - Benefits Dashboard - Benefits Management - Billable & Non-Billable Hours - Budget Management - COBRA Administration - Calendar Management - Check Printing - Compensation Management - Compliance Management - Dashboard - Deduction Management - Direct Deposit - Disability Insurance Administration - Document Management - Employee Benefits Administration - Employee Database - Employee Handbook - Employee Management - Employee Portal - Employee Profiles - Employee Self Service - Goal Setting/Tracking - HIPAA Compliant - HR Management - Health Insurance Administration - Life Insurance Administration - Market Data Analysis - Mobile Access - Onboarding - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Performance Review Management - Reminders - Reporting/Analytics - Retirement Plan Management - Self Service Portal - Task Management - Tax Compliance - Time & Attendance - Time Tracking - Timesheet Management - Training Management - Vacation/Leave Tracking - W-2 Preparation ... and 3 more features ## Integrations (127 total) - 15Five - 7shifts - Accelo - Aplos - Asana - Ashby - AttendanceBot - Autobooks - AvaHR - BambooHR - Bench - Boast - Bonusly - Bookkeeper360 - Box ... and 112 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Related Categories - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) - [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software) - [Employee Recognition Software](https://www.capterra.com.au/directory/30818/employee-recognition/software) - [Compensation Management Software](https://www.capterra.com.au/directory/30667/compensation-management/software) ## Alternatives 1. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.9/5 (4276 reviews) 2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4787 reviews) 3. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1414 reviews) 4. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1842 reviews) 5. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7212 reviews) ## Reviews ### "all-in-one HR solution" — 5.0/5 > **Orla** | *17 March 2025* | Internet | Recommendation rating: 8.0/10 > > **Pros**: It's User-Friendly Interface which is intuitive, modern, and easy-to-navigate. The Automated Payroll Processing Compliance \& Tax Handling was super useful > > **Cons**: It's limited to the US only, so can't use it outside of the US. It can also get quite expensive for larger teams > > Gusto is a user-friendly and efficient payroll and HR platform, especially for small to mid-sized businesses. It simplifies payroll processing, automates tax filings and integrates benefits management, making it an all-in-one HR solution. ----- ### "Gusto for the win" — 5.0/5 > **Princess** | *10 September 2024* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own information to cut down on time spent doing that,I have to appreciate how accessing the necessary features has been incredibly straight forward whether on the phone or desktop. > > **Cons**: Nothing.Gusto works well and it has not given us any trouble when using it. ----- ### "Gusto is awesome\! Best HR Software there is" — 5.0/5 > **Greg** | *28 October 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Gusto is awesome\! Easiest HR system I've used. Super simple and straightforward. Has great workflows. Is so easy to understand and access as a user. > > **Cons**: I honestly don't have any complaints about Gusto. I've had a couple of login issues before, but nothing big stands out. > > I have loved Gusto. I've used almost all of the big payroll/HR systems and Gusto is head and shoulders above the rest. Easy to use, awesome automations, great at gathering feedback, makes sense, and more. ----- ### "Success With Gusto" — 5.0/5 > **Colton** | *17 April 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The ability to easily upload documents for employees to sign. The ability to easily approve and deny paid time off requests. To ability to manage employee hours \& pay, has helped streamline and manage many aspects for our small business. > > **Cons**: I am not a fan of the inability to submit time off requests if hours are not in the bank. At my business we utilize time off accrual and if the hours are not there even if they will be at the time for the request it will not allow you to request that time. > > Gusto has been a sigh of relief, making managing my team easier than ever. The ability to upload updates to policies and procedures and have them signed on off has taken the leg work out of making changes. ----- ### "I'm a small business with two owners" — 1.0/5 > **Garrett** | *15 January 2026* | Government Relations | Recommendation rating: 0.0/10 > > **Pros**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year. > > **Cons**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately. > > I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal. This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it. When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone. Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer. The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out. This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods. I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money. If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere. ----- Page: 1 / 170\ Next: [Next page](https://www.capterra.com.au/software/131882/gusto?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/131882/gusto) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data