--- description: Learn more about Paycom price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paycom Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Paycom](/software/130949/paycom) # Paycom Canonical: https://www.capterra.com.au/software/130949/paycom Page: 1 / 53\ Next: [Next page](https://www.capterra.com.au/software/130949/paycom?page=2) > Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the emp > > Verdict: Rated **4.4/5** by 1281 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Paycom? Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1281 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paycom - **Location**: Oklahoma City, US - **Founded**: 1998 ## Commercial Context - **Pricing Details**: Contact Paycom for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish - **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States ## Features - ACA Reporting - Activity Tracking - Applicant Tracking - Attendance Tracking - Audit Management - Availability Management - Background Screening - Benefits Dashboard - Bonus Management - Budget Management - Business Process Automation - Calendar Management - Calendar Sync - Candidate Management - Career Development - Categorisation/Grouping - Clock In/Out - Compensation Statements - Compliance Management - Compliance Tracking - Course Management - Course Tracking - Direct Deposit - Drag & Drop - Employee Benefits Administration - Employee Portal - Employee Self Service - Expense Tracking - Goal Setting/Tracking - Interview Management - Life Insurance Administration - Market Data Analysis - Mobile Receipt Upload - Online Benefits Enrollment - Payroll Reporting - Performance Management - Real-time Scheduling - Receipt Management - Reference Checking - Salary Planning - Skills Assessment - Status Tracking - Talent Management - Task Management - Tax Compliance - Tests/Assessments - Time Tracking - Timesheet Management - W-2 Preparation - Workflow Configuration ... and 86 more features ## Integrations (2 total) - Indeed for Employers - NetSuite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software) ## Related Categories - [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software) - [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software) - [Talent Management Software](https://www.capterra.com.au/directory/10029/talent-management/software) - [Time Clock Software](https://www.capterra.com.au/directory/30001/time-clock/software) - [Time and Expense Software](https://www.capterra.com.au/directory/30080/time-and-expense/software) ## Alternatives 1. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.9/5 (4278 reviews) 2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4801 reviews) 3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1845 reviews) 4. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1419 reviews) 5. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7216 reviews) ## Reviews ### "Paycom Review" — 5.0/5 > **Jack** | *26 March 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Having payroll, HR data, and employee-related processes all in one place is very convenient. The automation helps reduce errors and saves time during payroll cycles. > > **Cons**: The initial setup can be quite demanding depending on the organisation. The employee self-service access is also a real plus in day-to-day use. > > Paycom streamlines payroll and human resources management in a structured environment and saves time during. ----- ### "Not global - good for American teams only" — 4.0/5 > **Rachel** | *5 December 2024* | Biotechnology | Recommendation rating: 7.0/10 > > **Pros**: Paycom has a lot of useful functions such as the learning management system in the form of Paycom Learning and basic HR system functions such as leave approval. There's an ATS which we haven't set up since we adopted the system a few years ago. > > **Cons**: We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was required for log in, payroll tax rates couldn't be adapted for this region). Ultimately, we could have tried to make it work but when we were looking into it, our management team decided to proceed with a local product. We were informed that the system would work in Australia but when it came to implementation it didn't - left a sour taste with the management team. User interface is also old-fashioned and looks clunky from the 90s. > > I use paycom to track our US team's learning, but there's no easy way to create a report just for that team so I have to resort to going into each user profile one by one to check if they have completed certain training. If it can be done, I can't find it in the list of pre-determined reports. ----- ### "Best Payroll Provider I have Used" — 4.0/5 > **Heather** | *31 July 2025* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Definitely a god value for the money. We have not had any issues while using. We are able to run reports we never thought were possible with our old provider. Customer service is always helpful and polite. > > **Cons**: Struggle with some areas like updates to benefits, so large it is hard to figure out how to do certain things. > > Definitely pleased. It is always a little nerve-racking to change payroll providers. The changeover was definitely easy. ----- ### "Personalized Problem Solving" — 5.0/5 > **Jessica** | *7 April 2026* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: The comprehensive customer support and the quarterly in person problem solving time we receive. 97% of the time I speak to a person and don't have to leave a message. They proactively reach out to us when there are changes in requirements. > > **Cons**: It has a lot of features for a small organization, but it can be hard to implement and keep up with improvements Paycom makes. > > Excellent. We have had fantastic customer service on the whole and it is a vital part of our organization. ----- ### "Mission Ridge Review" — 3.0/5 > **Jeanine** | *10 April 2026* | Leisure, Travel & Tourism | Recommendation rating: 6.0/10 > > **Pros**: I love having the ability to access most features from my phone. The team is also very responsive although sometimes don't always have a quick answer, it is pretty easy to get in touch with a representative. > > **Cons**: It is incredibly challenging to figure out where/how to make changes to certain things. Or seems to be multiple locations to make changes that are very similar. A good example is adding a pay code to a specific employee, often times we need to go to the employees profile to see what labor allocation profile they are in, then go to the labor allocation profiles and either create a new one or find an existing one that allows the correct access, then go back to the employees profile to change it to this and then also edit the user access profile for the manager to be able to see this employee. It is just a lot of steps for simple procedures. This is just one example but feel similar about other features. > > I have been in my role and using Paycom for about 9 months and feel like I have an overall good sense of how to utilize the key features. I am often overwhelmed by the amount of features and regularly unsure of what each function does. I think Paycom is capable of doing all of the tasks I want it too but I have no idea how to make changes to get to that point. ----- Page: 1 / 53\ Next: [Next page](https://www.capterra.com.au/software/130949/paycom?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/130949/paycom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data