---
description: Learn more about Paycom price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Paycom Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Paycom](/software/130949/paycom)

# Paycom

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> Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the emp
> 
> Verdict: Rated **4.4/5** by 1231 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Paycom?

Paycom is the most automated HCM platform, and the only HR and payroll software built on a truly single database that automates the employee life cycle from hire to retire.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 1231 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Paycom
- **Location**: Oklahoma City, US
- **Founded**: 1998

## Commercial Context

- **Pricing Details**: Contact Paycom for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish
- **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States

## Features

- ACA Reporting
- Activity Tracking
- Applicant Tracking
- Archiving & Retention
- Attendance Tracking
- Audit Management
- Availability Management
- Background Screening
- Benefits Dashboard
- Bonus Management
- Budget Management
- Business Process Automation
- Calendar Management
- Candidate Management
- Career Development
- Categorisation/Grouping
- Clock In/Out
- Compensation Statements
- Compliance Management
- Compliance Tracking
- Course Management
- Course Tracking
- Direct Deposit
- Drag & Drop
- Employee Benefits Administration
- Employee Database
- Employee Portal
- Employee Scheduling
- Employee Self Service
- Expense Tracking
- Goal Setting/Tracking
- Health Insurance Administration
- Interview Management
- Life Insurance Administration
- Market Data Analysis
- Mobile Receipt Upload
- Online Benefits Enrollment
- Payroll Reporting
- Performance Management
- Receipt Management
- Reference Checking
- Skills Assessment
- Status Tracking
- Talent Management
- Task Management
- Tax Compliance
- Tests/Assessments
- Time Tracking
- Timesheet Management
- W-2 Preparation

... and 79 more features

## Integrations (2 total)

- Indeed for Employers
- NetSuite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software)

## Related Categories

- [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software)
- [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software)
- [Talent Management Software](https://www.capterra.com.au/directory/10029/talent-management/software)
- [Time Clock Software](https://www.capterra.com.au/directory/30001/time-clock/software)
- [Time and Expense Software](https://www.capterra.com.au/directory/30080/time-and-expense/software)

## Alternatives

1. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.9/5 (4268 reviews)
2. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4676 reviews)
3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1830 reviews)
4. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7185 reviews)
5. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1369 reviews)

## Reviews

### "Paycom Review" — 5.0/5

> **Jack** | *26 March 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Having payroll, HR data, and employee-related processes all in one place is very convenient. The automation helps reduce errors and saves time during payroll cycles.
> 
> **Cons**: The initial setup can be quite demanding depending on the organisation. The employee self-service access is also a real plus in day-to-day use.
> 
> Paycom streamlines payroll and human resources management in a structured environment and saves time during.

-----

### "Not global - good for American teams only" — 4.0/5

> **Rachel** | *5 December 2024* | Biotechnology | Recommendation rating: 7.0/10
> 
> **Pros**: Paycom has a lot of useful functions such as the learning management system in the form of Paycom Learning and basic HR system functions such as leave approval. There's an ATS which we haven't set up since we adopted the system a few years ago.
> 
> **Cons**: We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was required for log in, payroll tax rates couldn't be adapted for this region). Ultimately, we could have tried to make it work but when we were looking into it, our management team decided to proceed with a local product. We were informed that the system would work in Australia but when it came to implementation it didn't  - left a sour taste with the management team. User interface is also old-fashioned and looks clunky from the 90s.
> 
> I use paycom to track our US team's learning, but there's no easy way to create a report just for that team so I have to resort to going into each user profile one by one to check if they have completed certain training. If it can be done, I can't find it in the list of pre-determined reports.

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### "Paycom makes my small HR team better\!" — 5.0/5

> **Christopher** | *10 July 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of implementation and use\! The reporting feature is robust, and the Personnel Action Forms make employee changes so easy\!
> 
> **Cons**: The entire system works well for my needs. I haven't found a feature yet that I don't like. I haven't incorporated every Paycom feature yet, but everything is great so far.
> 
> Outstanding - implementation was thorough and supported. The training we received set us up for success. And the system is easy to use\!

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### "Efficiency provides great value" — 4.0/5

> **Jennifer** | *26 February 2026* | Textiles | Recommendation rating: 9.0/10
> 
> **Pros**: The Paycom Specialist assigned to our account is always accessible and quick to respond any time we have a question or concern. The ease of processing payroll sometimes feels almost too simple and having a one stop shop for everything from payroll to recruiting to onboarding, provides a more seamless process in HR. Our associates also love the ability to navigate the tool on their phones through the Employee Self Service portal.
> 
> **Cons**: Would love for more functionality in the accrual categories to define sub-categories of time within buckets like PTO to make tracking for reporting purposes based on state laws a bit easier to navigate.
> 
> Overall, we have been very pleased with the outcome of switching to Paycom and find that it has created an easier and more efficient workflow.

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### "Rushed Development, Costly Oversights" — 2.0/5

> **Angie** | *9 April 2026* | Consumer Goods | Recommendation rating: 2.0/10
> 
> **Pros**: As an employee and for a basic user, the platform works well and is user-friendly.  The integration of modules helps to streamline and improve efficiency in processes, where things are fully reviewed prior to implementation .
> 
> **Cons**: As an advanced client user, Paycom does not meet expectations.  Developments are not completely thought through before implementing and it creates issues that could be avoided if fully tested.
> 
> I have been using Paycom for 10 years and have added almost every module.  I often find issues that the average user would not recognize, however, are significant in impacting the company's compliance or finances.  My experience often far outweighs that of my rep so I have had to spend a lot of time training them on things they should be helping me with.  Overall, I like the platform.  It eventually will do all the things that will benefit the Company.  However, the process in getting there needs improvement.  It seems Paycom rushes into developments and then jumps to the next one without completely finishing the first.  Most specifically when it comes to how modules interact with each other.  when there is a new development that impacts sections of an existing, we often find out the hard way if all things it touches are not reviewed.  This has happened several times, resulting in very negative impacts.

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## Links

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