---
description: Learn more about Paycom price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Paycom Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Paycom](/software/130949/paycom)

# Paycom

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> Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally.
> 
> Verdict: Rated **4.4/5** by 1392 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Paycom?

Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 1392 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Paycom
- **Location**: Oklahoma City, US
- **Founded**: 1998

## Commercial Context

- **Pricing Details**: Contact Paycom for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish
- **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States

## Features

- Approval Process Control
- Automated Scheduling
- Background Screening
- Benefits Dashboard
- Benefits Management
- Bonus Management
- Budget Management
- Career Development
- Check Printing
- Clock In/Out
- Compensation Management
- Compensation Statements
- Competency Management
- Content Library
- Course Management
- Course Tracking
- Dashboard
- Data Import/Export
- Direct Deposit
- Drag & Drop
- Employee Database
- Employee Portal
- Employee Profiles
- Expense Tracking
- Feedback Management
- Goal Setting/Tracking
- Life Insurance Administration
- Market Data Analysis
- Mobile Receipt Upload
- Online Benefits Enrollment
- Payroll Reporting
- Performance Management
- Performance Review Management
- Receipt Management
- Reference Checking
- Role-Based Permissions
- Salary Planning
- Self Service Portal
- Skills Assessment
- Status Tracking
- Succession Planning
- Task Management
- Tax Compliance
- Tests/Assessments
- Time Off Management
- Time Tracking
- Timesheet Management
- Trend Analysis
- W-2 Preparation
- Workflow Automation

... and 73 more features

## Integrations (2 total)

- Indeed for Employers
- NetSuite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software)

## Related Categories

- [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software)
- [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software)
- [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software)
- [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software)
- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)

## Alternatives

1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4870 reviews)
2. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.9/5 (4309 reviews)
3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1932 reviews)
4. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1544 reviews)
5. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7261 reviews)

## Reviews

### "Paycom Review" — 5.0/5

> **Jack** | *26 March 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Having payroll, HR data, and employee-related processes all in one place is very convenient. The automation helps reduce errors and saves time during payroll cycles.
> 
> **Cons**: The initial setup can be quite demanding depending on the organisation. The employee self-service access is also a real plus in day-to-day use.
> 
> Paycom streamlines payroll and human resources management in a structured environment and saves time during.

-----

### "Not global - good for American teams only" — 4.0/5

> **Rachel** | *5 December 2024* | Biotechnology | Recommendation rating: 7.0/10
> 
> **Pros**: Paycom has a lot of useful functions such as the learning management system in the form of Paycom Learning and basic HR system functions such as leave approval. There's an ATS which we haven't set up since we adopted the system a few years ago.
> 
> **Cons**: We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was required for log in, payroll tax rates couldn't be adapted for this region). Ultimately, we could have tried to make it work but when we were looking into it, our management team decided to proceed with a local product. We were informed that the system would work in Australia but when it came to implementation it didn't  - left a sour taste with the management team. User interface is also old-fashioned and looks clunky from the 90s.
> 
> I use paycom to track our US team's learning, but there's no easy way to create a report just for that team so I have to resort to going into each user profile one by one to check if they have completed certain training. If it can be done, I can't find it in the list of pre-determined reports.

-----

### "Streamlined HR and Payroll with a Learning Curve" — 5.0/5

> **sohail** | *25 July 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: What stood out most about Paycom was having one connected system for payroll Have talent and time management. It reduces duplicate work, gives employees more ownership through self service tools and makes day to day people operations feel much more streamlined
> 
> **Cons**: The least enjoyable part was that the platform can feel complex at first Some features take time to learn and reporting or configuration changes may require extra support or training
> 
> y overall experience with Paycom was positive. It provided a centralized platform for payroll HR timekeeping, and employee management which made many routine tasks more efficient. While there was a learning curve with some features and reporting tools the system was reliable and helped streamline day to day HR and payroll processes

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### "With 20 years in payroll, Paycom is the best HCM software platform I have ever used" — 5.0/5

> **Tess** | *22 July 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: We transitioned from ADP to Paycom nearly two years ago. I have been through several system conversions in my career and the switch to Paycom was the most organized, easiest transition I have ever experienced\! Because employees have the ability to view their check before payroll closes, manual checks have decreased and employee satisfaction has increased. The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees. Our rep is outstanding - communicating well with our teams and working hard behind the scenes to make us better. Compared to ADP, the report features they have in Paycom are lightning fast and custom reporting is unbelievably simple. With 20 years of experience in payroll, Paycom is definitely my favorite\!
> 
> **Cons**: This is both a bad and a good thing: There are a lot of outstanding items that I am made aware of such as tax profile discrepancies, ACA checklist items, missing POA's or TPA's and more. While I am glad Paycom makes me aware of them, it's a lot to have to go through\!
> 
> My overall experience with Paycom has been outstanding. Their customer support helps us learn and grow to be a better business overall.

-----

### "Hopeful Paycom will prove to be the HR solution we were looking for (still waiting on time to tell)" — 3.0/5

> **Allie** | *25 August 2026* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: Opportunities to automate, admin control, employees more self-sufficient (most of the time - still working on this)
> 
> **Cons**: Lack of training from implementation, poor communication on transition of care/ Paycom reps, need more "preview" options before going live with features (ex: performance reviews)
> 
> I'm about 50/50 right now. When it works it works great, but there has been so much sink and floating on my end. You're highly encouraged to seek answers yourself on the Help tab, but that often leads down a rabbit hole, and I end up with more questions than answers. Or I have to dedicate time to a 70-minute training which isn't always realistic for my schedule. I'm hoping years in this won't feel so overwhelming. I'm the main point of contact on my team for understanding Paycom and learning about it. We did not have a smooth onboarding experience.

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## Links

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