---
description: Learn more about SaaSquatch price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: SaaSquatch Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Referral Software](/directory/30681/referral/software) > [SaaSquatch](/software/130483/saasquatch)

# SaaSquatch

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> SaaSquatch by impact.com is a flexible referral platform helping brands transform their customers into revenue-driving advocates.
> 
> Verdict: Rated **4.5/5** by 10 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SaaSquatch?

Customer-centric, B2B and B2C mid-market and enterprise brands looking to build a loyal community of advocates to grow and protect revenue through referrals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 10 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SaaSquatch
- **Location**: Victoria, Canada
- **Founded**: 2013

## Commercial Context

- **Starting Price**: USD 500.00
- **Pricing model**: Per Feature
- **Pricing Details**: Unlike other vendors, SaaSquatch does not take a percentage of your referral revenue or reward spend, so you're free to grow.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, Germany, India, Ireland, United Kingdom, United States

## Features

- Advocate Management
- Affiliate Management
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Commission Management
- Communication Management
- Conversion Tracking
- Customer Segmentation
- Data Import/Export
- Email Marketing
- Engagement Tracking
- Event Triggered Actions
- Fraud Detection
- Gamification
- Incentive Management
- Lead Capture
- Lead Engagement
- Lead Generation
- Lead Management
- Loyalty Program
- Membership Management
- Multi Level Marketing (MLM)
- Multi-Campaign
- Multi-Channel Marketing
- Performance Metrics
- Promotions Management
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- Social Promotion
- Third-Party Integrations

## Integrations (11 total)

- AppsFlyer
- Branch Metrics
- HubSpot Marketing Hub
- Marketo Engage
- Recurly
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Segment
- Stripe
- Tango
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Referral Software](https://www.capterra.com.au/directory/30681/referral/software)

## Related Categories

- [Referral Software](https://www.capterra.com.au/directory/30681/referral/software)
- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)
- [Affiliate Software](https://www.capterra.com.au/directory/30836/affiliate/software)
- [Customer Advocacy Software](https://www.capterra.com.au/directory/31435/customer-advocacy/software)
- [Campaign Management Software](https://www.capterra.com.au/directory/30012/campaign-management/software)

## Alternatives

1. [Buyapowa](https://www.capterra.com.au/software/153180/buyapowa) — 4.6/5 (80 reviews)
2. [InviteReferrals](https://www.capterra.com.au/software/138738/invitereferrals) — 4.9/5 (182 reviews)
3. [NiceJob](https://www.capterra.com.au/software/142037/nicejob) — 4.9/5 (202 reviews)
4. [AiTrillion](https://www.capterra.com.au/software/187243/aitrilion) — 4.9/5 (77 reviews)
5. [Ambassify](https://www.capterra.com.au/software/162677/ambassify) — 4.6/5 (25 reviews)

## Reviews

### "Makes it simple to create a network effect" — 5.0/5

> **Darren** | *20 July 2020* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: - Ability to add/create multiple programs and run them simultaneously &#10;- Ability to create and configure a program to meet your needs&#10;- Well supported API docs&#10;- Helpful and knowledgeable support staff&#10;- Great tracking and analytics/reporting&#10;- Easy to use admin UI&#10;- Company listens to feedback and values it
> 
> **Cons**: - Integration was straightforward and easy with SQ's documentation&#10;- The specialize in Referral Programs and have all the necessary features to create and scale it
> 
> I wanted to create a referral program from day one at Ruckify because of the effect it can have on the business economics but needed to wait until the company was properly positioned and could support one. The SQ was extremely helpful in advising us to tweak the program and how to get the most value. I felt that the sales process was all about how they can meet our unique maretkplace platform needs and how they will scale with us. Implementation was easy because the SQ support team would answer any questions/blockers in real-time to get us live ASAP. &#10;&#10;I highly recommend them.

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### "Excellent customer service" — 4.0/5

> **Nika** | *23 January 2017* | Consumer Electronics | Recommendation rating: 8.0/10
> 
> **Pros**: It's flexible so that it can fit your needs perfectly. Also, the customer service is awesome\!
> 
> **Cons**: That we have to contact Saasquatch everytime we want to change the text or photo of the shared content.
> 
> Impressed by quick responses and realizations of our wishes. One of the best experiences I've had with a 3rd party provider, which is extremely important. However, we do miss a chance to be able to change the photos and texts of referred content ourselves. This would enable us to be more egile and flexible.

-----

### "Since some recent features/updates, it's better now" — 4.0/5

> **Meagan** | *1 August 2018* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: locating participants is relatively easy (although i find there are still improvements to be made). we're now able to flag or block referrals based on a couple different fields that screen for fraud. integrated ability to add/ake away rewards in your own native backend/admin system.
> 
> **Cons**: there's just a lot of unnecessary clicks in here. good example is when trying to identify \*why\* a referee has not received their reward, you gotta approach from a specific route. language in the platform is often confusing  - "manage participant" is vague.

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### "Incredibly helpful team and suport" — 5.0/5

> **Bennett** | *17 September 2018* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: The price point was within our budget and provided the required functionality we were looking for.
> 
> **Cons**: Didn't have a chance to fully vet the software.

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### "Overall, it has felt a bit limiting at times, but for the price, we are getting what we need." — 4.0/5

> **Scott** | *9 May 2017* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: Being able to pull my own reports when I need them. (New feature that is definitely appreciated). Also, the customer service has been unmatched. Having a Slack channel setup has made it very easy and the team is extremely responsive.
> 
> **Cons**: Not having enough reporting abilities. Having more flexibility in creating custom reports would be extremely helpful. E.g., easily sortable/exportable lists of who referred who.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/130483/saasquatch)

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