Workable Reviews

Great System, needs a few tweaks to be perfect

Comments: It's been great, the system is good, has a few things it could improve on but a good system.

Pros:

This system has really been great for us. It is easy to create jobs, post, and make notes throughout the process.

Cons:

Needs a better way for merging candidates from indeed, they get different email addresses so really causes a problem in our system. Need to be able to attach several reqs to one and clear they are together. Indeed integration is wonky, have issues with our jobs being seen but get far better results with a direct link. Ease of seeing things, if notes are so long hard to get to what is needed.

Essential tool for mid sized firms

Pros:

Intuitive, ease of use. Excellent integrations, good customization and automation options.

Cons:

More automisation, more front end customisation.

My Experience With Workable

Pros:

I like that Workable is a great recruitment solution. From applicant tracking to supporting the hiring process, it is an all in one solution. It is well equipped, effortless to use and affordable too.

Cons:

Workable has made our works easy and no shortcomings.

Love and hate relationship with this ATS

Comments: Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year.

Pros:

I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.

Cons:

The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.

one of the best ATS for Professional recruiting

Comments: I am super happy with workable as a senior recruiter , very well organised with good cost

Pros:

-good for job posting on relevant job boards -using templates makes it more easy -can be used on mobile apps which makes it effecient -good for documentation and montitoring pipeline -ability to use bulk emails to applicants -integration with email and calandar which saves us time

Cons:

-not so much editing options for job posting -challenging with the referral employee bonus -those who refer the candidates must also track the status of the application

Recruiting has never been easier and more efficient!

Comments: Workable was able to fix a few issues. Excellent work, in my opinion. Online Video Interview and Online Assessment Test services have already been incorporated, and this was undoubtedly one of the tool's most significant enhancements. As a result, when you purchase the ATS, you get both services for free.

Pros:

One of the most useful features of Workable is the ability to take notes at any point along the way. You may use Workable to send and receive candidate emails through the system, including a notifications page that functions something like a telephone. It has several AI integrations.

Cons:

As Workable is still a relatively young ATS that requires updates and a little of effort, reporting and other more complicated functionalities are a bit limited. Workable isn't the best choice if you want a tool that can do whatever you want it to.

Excellent customer service!

Pros:

[SENSITIVE CONTENT HIDDEN] is a rock star. You should ask for her directly as your rep when initializing your contract with Workable. She went above and beyond to deliver excellent customer service and answer my many questions, even though my company size is smaller than those she typically contracts with.

Cons:

So far, no complaints. Workable has a great user interface and integrates with CriteriaCorp, our candidate aptitude/personality screening software.

Workable Works

Pros:

Workable streamlined our hiring process and we only had to use one system!!

Cons:

The price was very costly. We did not get the full benefit of all the functions

Great for Remote teams looking to expand

Pros:

It's great that you can communicate, review, and offer interviews and positions all in one place.

Cons:

I think that the inbox could be a bit more clear.

Workable A Way in to To Freelance Writing Jobs

Comments: Good. Sometimes secure jobs that haven't been listed on specific writing sites are powered by Workable

Pros:

It comes up with some good and left field freelance writing opportunities

Cons:

There aren't that many that spring to mind although maybe it's not so focused on my particular field

Helps apply governance and transparency standards during all stages of employment

Comments: We have achieved many benefits from using Workable, as it enabled us to access the best experiences that we need directly, as we can publish on various platforms in the way we see fit, and we can receive applications directly, sort them, call candidates for interviews, and manage interviews and evaluations during them transparently.

Pros:

Workable enables us to adhere to governance during all stages of employment, and the smooth and organized procedures enable us to choose the appropriate candidate with full transparency. It's great that Workable integrates with all the different recruitment sites, especially Linked, which simplifies job posting procedures by our team without incurring additional costs. The procedures for receiving and collecting applications are done automatically, where I can extract status reports at any time, which show a summary of the number of applicants, their names, other years, and many other details that can be shown as needed. Workable helps us a lot during the screening of applicants to prepare a list of candidates, as we can exclude those who do not meet the conditions easily, and extract a list of the best applicants. Workable enables us to send acceptance and rejection notices to applicants, and we can also schedule and schedule interviews. It is also great that during the interviews we can create a file for each applicant and include all the documents he submitted with the interview evaluation.

Cons:

As for my experience with Workable, I was able to interact with all the tools easily, and did not face any difficulties.

Simplifies recruitment!

Comments: When I joined the company 1.5 years ago, I was working in a chaotic way to deal with managers, candidates and reports which were all over the place. We now have a system that allows us to deliver a seamless experience and track and source candidates. We are still heavily reliant on agencies which we are trying to change but at least we can gather information in the system to keep on top of this. Workable is such a great plug and play method and setting this up was extremely easy and building our careers page worked effectively too. We are able to make changes quite quickly which is great. It is a little expensive compared to other recruitment systems but the AI aspect of the tool is what you need and pay for which is fantastic.

Pros:

We love the simplicity of workable. Our business was dealing with approvals and candidates manually using docusign and our email. It is great that the business have fully onboarded using the system which we use end to end from approval all the way through to offer. It provides a seamless and quick response for candidates allowing us to maintain great candidate and hiring manager experience.

Cons:

We would like a little more super user functionality added within the approval and offer process to tailor it to our business but it does not create much pain. We are a small business that is evolving slowly and trying to build more mature capability in recruitment as a whole.

Workable is easy for everyone to use!

Comments: Workable has been great. definitely one of the most intuitive ATS that i've ever worked with. It's easy to onboard our hiring managers into the system too because everything is right there for them:
clear toolbar, comment, evaluate, and so much more.

Pros:

The customizability of everything that Workable has makes the experience for the candidate so smooth. We can find out what information we're looking for right in the application. Reviewing, sharing, evaluating candidates have never been easier! The timeline tells you all the communication and actions taken with the candidate and the tabs organize the topic so that you can easily see all evaluations at once. Integration with Outlook/Microsoft 365 has made my workflow so smooth as well. Customer support is also SO helpful whenever I have a question, I know someone will be able to help me with it.

Cons:

There are a few features I wish Workable had. 1. while we are able to have the candidate's first name and last name, there is no placeholder for preferred names (Johnathan Smith's first name will always be Johnathan unless we manually type "John" or something else.) 2. A place where we can send a link to a sourced candidate's application instead of creating a separate google doc with their information or filling out the application on their behalf. ICIMS has a way to send a personalized link and login to candidates to see their application + fill in blanks.

An ATS that works

Comments: works for me

Pros:

-easy to find candidates by name -easy to edit job descriptions

Cons:

-no custom sharing links -would like to be able to tailor messages to candidates more -would like to be able to filter candidates based on certain criteria -would like to be able to search for candidates by last 4 digits of phone number

Workable for Talent sourcinng

Comments: Overall, workable is wonderful and represents a good assistant to my hiring needs.

Pros:

Workable is definitely what every talent acquisition specialist need for their talent pipeline. its easy to navigate and contains suitable features that are effectively in their functions such as the job posting, candidates profile and application tracking.

Cons:

I think workable has to work more on the interaction between add comments to a candidate's profile and sending them email. It is easy to send emails candidates when actually the intended purpose was to add comments.

awsome product for its value

Comments: Overall everyone in our organization is satisfied using this product and I definitely recommend using it.

Pros:

Posting and managing jobs through this project is really easy, I love the collaboration ability inside the product for different people inside the organization.

Cons:

If posting the job to different platforms such as Linkedin, etc was quicker it was great.

Does The Job

Comments: We use Workable as our primary hiring portal to track a job from posting to final hire. Overall it's been easy and intuitive to use. Great as an active workflow tool.

Pros:

Really appreciate how the system keeps a running track of communication, correspondences, and interview invites by day and time for each candidate. Also, the ability for each party in the hiring process to leave their feedback on candidates at each stage of the process, and vote people forward or not, provides such a streamlined workflow for moving applicants through the pipeline. Additional features such as single-click links for syndicating a job posting, and being able to set permissions for each job on the back-end, are incredibly useful as well.

Cons:

There is a lot of scrolling-- scrolling down lists of candidates, scrolling down candidate applications. When you are dealing with hundreds of applicants, it can be difficult to track which applications you have read and those you haven't.

Everything you need to automate recruitment

Comments: Super user friendly!

Pros:

The system is super easy to set up and use. Automation at its best

Cons:

Some candidates that apply for the role clearly don’t have the skills and you have to filter through that

Great options for companies of all sizes

Pros:

Easy integration with social media, customisable email templates

Cons:

Customer support is really unhelpful, they have articles FAQ style on their website and all support does is refer you back to these articles, if you have a specific problem, too bad for you...

Tracking referrals

Comments: Easy to use with helpful metrics shared. Easy to refer directly through the portal or send a link.

Pros:

Can easily share links for referrals. Also tracks clicks and applications on either direct link or LinkedIn shares. Shows you active referrals and stage of recruitment proces.

Cons:

Wish there was a feature to see shared feedback on candidate

Global Hiring Tool

Comments: This software has helped us hire our international workforce without any major issues. We continue to find new integration tools that will help us achieve our hiring goals faste.

Pros:

This software has allowed us to connect with multiple employees around the world. The tool allows you to keep control from the beginning of the application process up to the hiring stage, the connectivity with other apps is seamless. We've synced our hiring process with BambooHR and we are happy about it.

Cons:

If a potential employee gets rejected once we have to delete the info before they can re-apply, this is a hassle as we can't store previous information or feedback from their first application.

Everything you need in one place

Pros:

Excellent product all-round, I have used several ATS in my life, but never has one been so user-friendly and functional as Workable. I don't need to instruct new users when I add them, it's so simple.

Cons:

There is a big focus on them releasing new features which is great, but these are big-win features that will attract more customers, also great, but it's not very often that there are features that improve the existing product and benefit existing clients.

Workable

Comments: Overall experience with workable is good the HR os very nice and they have patience when talking with candidate

Pros:

Most of time we use the workable software for the hiring the candidate. I can find the resume of the candidate on the portable and we just connect with candidate and hiring

Cons:

We use workable software for the hiring but most of the manager and candidates are fake here

Workable

Comments: Workable is an amazing product and it is ideal for recruiting in a professional work environment. I would highly recommend.

Pros:

The program is easy to understand and use. The program offers flexibility in designing communication templates and the application. I appreciate the ability to directly link to my calendar.

Cons:

Though I believe Customer Service has done a very nice job of helping me learn the system, it can be frustrating when I am looking for an answer quickly. Communication starts with an email or chat session which is not often returned until the next day.

Decent system

Pros:

Ease of use. That has to be the biggest pro. Our team love it. It is simple to navigate and it is very straightforward. No unnecessary extra clicks are required. it was clearly designed for recruiters

Cons:

This is nit picking but the reporting and analytics is too basic. I would like to add additional fields to report on but were nit even available at implementation stage. I would also like to set up users on a read only basis (some hiring managers cannot be trusted to edit!) so they can see real time updates but cannot edit anything.