Average Ratings
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Overall4.3 /5
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Ease of Use4.3 /5
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Customer Service4.4 /5
About GoCodes
We provide a total patented IT asset & inventory tracking solution that harnesses the power of smartphones, QR codes and cloud software
Learn more about GoCodesShowing 197 reviews
Nigel T.
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Overall Rating2 /5
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Ease of Use1 /5
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Features & Functionality2 /5
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Customer Support5 /5
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Value for Money1 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 16/11/2016
"Not quite enough polish - Android"
Comments: Hi the interface on Android is poor, and the gps acquisition is not working as expected. The non definable fields are also not really that suitable for us, and the basic web app is clunky as well. I know there is a full premium backend option but the value is not there for us. Also the date and time needs location specific options, ie we cannot set the system to show the time in +12GMT for example, and the date format is problem for us too, we us DD-MM-YYYY in NZ not MM-DD-YYYY even the option to use system standard YYYY-MM-DD would be an improvement for us.
Vendor Response
by GoCodes on 24/01/2017
Thanks for the feedback.
We have upgraded the Android app and fixed the GPS tracking issue. You will find it's now much faster and easier to use. We have also added a user time zone feature so you can view your data in your local timezone.
- Reviewer Source
- Reviewed on 16/11/2016
Bill H.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 04/05/2017
"Customer Service was very helpful and I found GoCodes to be the best value"
Comments: Still in the process of entering inventory. Looking forward to being able to annually review the location of all assets.
Pros: Its value. Compared to the other furniture inventory systems that I reviewed, GoCodes offered almost everything I needed for an affordable price.
Cons: It is a little difficult to input data in the beginning. Getting the inventory set up could be made a little easier.
Vendor Response
by GoCodes on 04/05/2017
Hi Bill,
Appreciate the feedback. Did you know we have an Excel data migration import service which may help with getting your account setup?
Just contact our sales team if you want to learn more about it?
- Reviewer Source
- Reviewed on 04/05/2017
Jerry G.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/08/2018
"GoCodes"
Comments: We are much more organized now having all our assets tagged and managed.
Pros: Simple to use not overly complicated. It's nice having the camera integration to scan the QR codes.
Cons: The ios version of the software needs an update. It could use more built in drop
Vendor Response
by GoCodes on 23/08/2018
Hello Matt, thanks for reviewing GoCodes. Glad you love the ease of use!
Sounds like you would like some changes to the drop down fields? Please let us know what field you would like added and we can review your request.
Please check our knowledge base for more information or contact [email protected]
- Reviewer Source
- Reviewed on 21/08/2018
Wendy S.
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Overall Rating3 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support4 /5
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Value for Money2 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/01/2019
"GoCodes is almost what we need"
Comments: It’s been a good start to having a better handle on our depletion of inventory. We have 4 staff that are always in the field and at events, so it’s been helpful for everyone to participate in keeping track of items we give away, but when we realized we still have to do the math, we were bummed.
Pros: We love the scanning features. We have had better success in not running out of items at key times.
Cons: We need depletion for inventory software. GoCodes was a good first step, but if I have 1,000 pens and take out 218, I have to do the math and put 782 into the current inventory. I want GoCodes to do the math for me, and save me time.
Vendor Response
by GoCodes on 25/01/2019
Hello Wendy, thanks for the review. I wanted to let you know that we released an inventory quantity tracking feature that does exactly what you asked for here. Just try turning on Inventory in Settings and add a quantity to an item.
- Reviewer Source
- Reviewed on 18/01/2019
Kristofer T.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/07/2019
"Best in Class - Great Value"
Pros: The ease of set up. The company prints and sends the labels for you all within a couple of emails. It was very quick and easy to get going and the product is so helpful and simple.
Cons: Honestly, I did not find much to dislike. It does exactly what I want and with ease. If anything, the app seems a little outdated, but it still works just fine. I only wish the app allowed you to edit assets.
Vendor Response
by GoCodes on 10/07/2019
Hello Kristofer, thanks for your review. I wanted to let you know that you can use our mobile apps to view and edit asset information. If you need help with this please email or call our support team at [email protected]
- Reviewer Source
- Reviewed on 08/07/2019
Monique P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/05/2021
"Easy to use, and perfect for our needs!"
Comments: Great.
Pros: The easiness and simplicity of the software.
Cons: Only one picture per asset. Two would've been ideal
Vendor Response
by GoCodes on 18/05/2021
Hi Monique, Wow, thanks for taking the time to share your feedback. Delighted to hear you give GoCodes 10 out of 10.
I'll pass your suggestion of multiple pictures per item to our development team.
- Reviewer Source
- Reviewed on 17/05/2021
Todd W.
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/10/2017
"Relatively easy to use and reliable with good features"
Comments: We have not only been able to use this to track our assets but also have used it for outbound container loading and building manifests for shipping using the configuration tools and reporting
Pros: Configuration of screen and ability to choose relevant fields. User configurable fields are very helpful. Mobile app has good scanning ability and multiple scanning updates are very good
Cons:
Would like the ability to reprint qr codes on demand, have an option to scan the asset assignment in as opposed to keying it
Would like assign multiple asset id's to one asset id
Mobile app is clunky to key in data
- Reviewer Source
- Reviewed on 19/10/2017
Yvette G.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality2 /5
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Customer Support3 /5
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Value for Money4 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 20/10/2017
"We really love this it is everything we need for keeping track of our equipment."
Pros: It is very simple to work. I like how easy it is to operate. I love having the stickers. We are really happy with it.
Cons: When you get to the bottom sometimes it won't let you see what you are typing. I don't like that you make me write more than I want to.
Vendor Response
by GoCodes on 24/10/2017
Hi Yvette, thanks for the review. Can you let us know what you mean about your last comment?
- Reviewer Source
- Reviewed on 20/10/2017
Milos J.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to RecommendUnrated
- Reviewer Source
- Reviewed on 03/11/2016
"Logistics Coordinator"
Comments: I have been using Gocodes system more than six months and I am very satisfied. It has all we need for the rental sector we operate. It is a fully customizable tool for tracking our assets since we set our group of products, so it could be used in other area. This web based tool allows us additional functionalities such as tracking asset location (through Google maps) and leaving the messages for every single asset while it`s in scaning process. Gocodes allows users to define their assets as they want. Platform is fast responsive and I would emphasize advanced search bar which is very useful. In summary Gocodes is very good system. Highly recommended! Sincerely, Milos Jelkic MSc transport engineer
- Reviewer Source
- Reviewed on 03/11/2016
John H.
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support3 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/08/2018
"IOS updates."
Pros: It is easy to use. I like how there are iOS apps
Cons: This company hasn’t updated their software so it hasn’t been optimized for the iPhone that came out two years ago. Let alone the iPhone X. It makes it unusable for my team.
Vendor Response
by GoCodes on 01/09/2018
Hello John, thanks for taking the time to review our service. I'm glad that you find GoCodes easy to uese.
Can you please tell us what specifically does not work correctly with an iPhone X? We have many other customers using all different Apple devices and so need help to track your issue down. You can email support at [email protected]
- Reviewer Source
- Reviewed on 28/08/2018
Brenda F.
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Overall Rating1 /5
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Ease of Use4 /5
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Features & Functionality1 /5
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Customer Support1 /5
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Value for Money1 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/01/2019
"NOT REALLY REAL TIME GPS TRACKING"
Comments: They kindly refunded my membership, and were easy to work with. I have high hopes that they will develop a real live time GPS tracking system like this, it would be changing the construction world as we know it.
Pros: Like the concept of the easy to use phone app tracking system.
Cons: The quality of stickers was not good, and I ordered the highest rated. I asked several times if the GPS tracking could be used on tracking tools for a construction company, and was mislead to believe real time tracking was possible. After purchasing, implementing it on multiple tools and data entered in tracking system, learned it does not work unless you literally check each tool in on every job site, every move. Since we operate out of a shop and tools go to several job sites, this would never work.
Vendor Response
by GoCodes on 14/01/2019
Hello Brenda, your review is not fair or representative of our service. It's incorrect to state that you were told our solution provided real-time GPS tracking and that's something we never tell customers. In addition, you were provided a free 30 trial and support through your evaluation and while you tried our service out you failed fully test or understand this feature which was critical to your purchase decision.
On the topic of the labels, we explained that there was an option to upgrade to a tougher material but you choose the poly labels which are not as tough.
While our policy is not to provide refunds, we provided a full refund of your purchase.
- Reviewer Source
- Reviewed on 11/01/2019
Curt S.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/01/2019
"Missing the one element that I need the most"
Comments: I want to be able to check tools in and out from a remote location where there is no cell service. I want the program to allow me to use my cell phone.
Pros: I can check my equipment in and out easily
Cons: I cannot do an inventory or check tools in and out from a remote location where there is no cell service. I cannot even do that, store it on my handheld and then download it to my computer later.
Vendor Response
by GoCodes on 25/01/2019
Hello Curt, thanks for providing your feedback. You're correct that our software requires an Internet connection to operate and so cannot be used off-the-grid. We have looked into adding this feature but it's more complex than you may assume and the demand is limited at this time. I hope you find something that will work for you.
- Reviewer Source
- Reviewed on 18/01/2019
Verified Reviewer
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Overall Rating2 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/08/2018
"GoCodes is highly functional but it could improve in a lot of ways"
Comments: I like GoCodes but i think it can be improved it many ways
Pros: I haven't had any functionality issues with it yet which means it very reliable.
Cons:
The user interface could be better
IT doesnt have an audit trail feature
Vendor Response
by GoCodes on 23/08/2018
Thanks for taking the time to review GoCodes and appreciate the reliability of our total solution.
You mentioned the Audit Trial feature as missing which is incorrect. All transactions in GoCodes are logged in detail and cane be used in reporting. The History log for each asset can be viewed in the Asset Detail menu or in the Reports Menu area.
Please check our knowledge base for more information or contact [email protected]
- Reviewer Source
- Reviewed on 21/08/2018
Natalie P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/06/2017
"easy, fast, efficient"
Comments: asset tracking. Keeping track of warranties, maintenance, etc.
Pros: I like that it is so easy to use. Easy to have others use the scan function on phones, etc. Easy to use app function, easy to download. Report functions are helpful for sending product information to other vendors for licensing, etc.
Cons: I wish I could add more people to the admin list to be able to scan in/out. I sign people up to be able to scan in/out for me, but have to keep track on who is current and who may not need their usage right now.
- Reviewer Source
- Reviewed on 07/06/2017
Diane L.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/01/2019
"Go Codes are SO Easy To Use"
Comments: We used Go Codes to identify equipment details for new purchases.
Pros: I liked that it was simple and quick. There was not a large learning curve by any means.
Cons: I would like to have a printout of the codes all on one list and it might be available now but was not when I originally used it.
Vendor Response
by GoCodes on 30/01/2019
Awesome to hear that you find GoCodes SO easy to use. that's our goal. Yes you can print out all the codes or a smaller list now.
- Reviewer Source
- Reviewed on 25/01/2019
Mia R.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support1 /5
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Value for Money2 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/08/2018
"Furniture coding"
Comments: No live chat available other than FAQ. Support is only offered by your rep so you’re at the mercy of their availability
Pros:
Inventory photos offered
Scannable from phone app
Cons: Expensive. Not enough codes for the money paid
Vendor Response
by GoCodes on 23/08/2018
Hello Mia, thanks for reviewing GoCodes.
We do our best to be the most competitive solution in the industry and clearly need to do more to meet your expectations.
Most customers fin that the fastest way to get answers to support questions is through our easy-to-use Knowledge Base.
- Reviewer Source
- Reviewed on 21/08/2018
Scott L.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/07/2019
"Forklift Asset Management"
Comments: I appreciate the courteous customer service I received while researching and implementing this software. The rep was a huge help with answering my many questions.
Pros: I like the ability to track our rental assets once they leave our property.
Cons: The accuracy on Google Maps of our assets is a little sketchy. Some items show to be exactly where they're physically located but others show to be off by several hundred yards.
Vendor Response
by GoCodes on 19/07/2019
Hello Scott, thanks for taking the time from your day to review GoCodes. You mentioned the GPS tracking accuracy and that is something where the results can vary based on many factors. If you can provide some specific examples we would be happy to investigate.
- Reviewer Source
- Reviewed on 15/07/2019
Taylor C.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/05/2021
"Solid Software for Inventory Management"
Comments: Overall it has been a positive experience. The software is easy to use and it is easy for new users to figure out and manage their inventory.
Pros: I really like the phone app and how easy it is to scan the barcode and pull up he items information. You can easily edit the information from there.
Cons: The software is not as customizable as I would like. I wish I could customize it a little more to my needs and. It also needs better analytics such as planning for item replacement.
Vendor Response
by GoCodes on 13/05/2021
Hello Taylor, glad to hear you really like how easy GoCodes is to use. Did you know we have an Enterprise Reporting module that allows you to build and save custom reports. That may help with your planning process.
- Reviewer Source
- Reviewed on 11/05/2021
Katie D.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/11/2016
"Worth the money"
Comments: We are still in the process of getting our stickers on everything but it makes so easy when employees are taking equipment out and just sending us the sticker code so we can update the location. It is also very easy to view all the equipment at certain jobs.
Pros: It is very easy to use and all the needed sections (i.e. description, serial number, last service date and notes, etc.)
- Reviewer Source
- Reviewed on 02/11/2016
Verified Reviewer
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Overall Rating3 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer SupportUnrated
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/08/2018
"Simple Value Add"
Comments: We use GoCodes to track and manage our small and medium sized tools and equipment. We experience alot of turnover with tools and employees, so we were happy to find GoCodes is easy to use.
Pros:
1) Very easy to use and teach others to use.
2) Does not have all of the extra features the large vendors make you pay for even when your not using them.
3) Being able to use on a PC and Phone are important.
Cons:
1) Reports are very basic. You can get more info by dumping to excel, but that is tedious.
2) Standard description/item names would be useful, especially with multiple users adding similar items.
3) Better PC and Phone interface.
Vendor Response
by GoCodes on 29/08/2018
Thanks for reviewing GoCodes. I'm glad you find our solution provides great value and is easy to use.
Did you know you can upgrade to our Professional Reporting tool if you need more reports, charts and dashboards which you can design and save as needed. Also the main grid view allows you to design and download reports in multiple formats including pdf, word.
- Reviewer Source
- Reviewed on 27/08/2018
Leonard F.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/07/2019
"Go Codes"
Pros: I like the low inventory alert that I receive when my inventory is low this is a game changer and the overall ease of use !!
Cons: I liked everything about the software there is nothing I didn’t like. It solved 98% of our inventory challenges.
Vendor Response
by GoCodes on 16/07/2019
Wow, thanks for sharing such a great review.
- Reviewer Source
- Reviewed on 15/07/2019
Verified Reviewer
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support3 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 14/01/2019
"GoCodes Asset Management Review"
Comments:
My Overall experience has been good using GoCodes.
I find it does help me with my day to day jobs.
Pros:
Simple Set up.
Easy to use.
Doesn't take up to much phone space.
Cons: Software can be slow at times. I have found nothing else which has been a problem for me.
Vendor Response
by GoCodes on 15/01/2019
Thanks for the review. We are concerned about your comment regarding the response time. We implemented a major system upgrade in Q4 2018 and that should result in sub second response times for many requests. Can you share the specifics with our support team and they will get this resolved [email protected]
- Reviewer Source
- Reviewed on 14/01/2019
Jason C.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/11/2016
"Asset tracking with great software!"
Comments: From the beginning we were just looking for a way to find out where our equipment was. We got in touch with GoCodes and from day one they offered us a demo and over 200 stickers! We started the process of adhering the easy to install GoCodes stickers, and installed the mobile app. Since then we have added over 1000 additional stickers. We would highly recommend this system to anyone who is looking for asset tracking or inventory management.
Pros: The detailed information options that can be added to every asset.
Cons: Couple of bugs that need to be worked out with the mobile app. When you do a multiple scan. and then go back to a single it polls the previous multiple.
- Reviewer Source
- Reviewed on 02/11/2016
Karen E.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 02/11/2016
"Track and Protect"
Comments: We check out alot of equipment and GoCodes has been a lifesaver in tracking and marking our stock against theft and loss. Highly recommend it.
Pros: Easy to use. Very thorough instruction and customer service on initial roll-out.
Cons: The initial rollout is a bit awkward and you really do need team as you recommend to get your arms around all the pieces.
- Reviewer Source
- Reviewed on 02/11/2016
Elizabeth L.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/05/2021
"Great product & experience"
Comments: Free trial was helpful and helped us decide to move forward with the purchase of the subscription.
Pros: Easy to add/delete things, very intuitive product (easy to use).
Cons: I wish the customized columns had a "paragraph" type of option so that we would have another area to make notes about the asset.
Vendor Response
by GoCodes on 13/05/2021
Hi Elizabeth, thanks for the awesome review. I'll share your feedback on the customized columns with the development team.
- Reviewer Source
- Reviewed on 11/05/2021