--- description: Learn more about Caretime price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Caretime Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [Caretime](/software/129445/caretime) # Caretime Canonical: https://www.capterra.com.au/software/129445/caretime Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/129445/caretime?page=2) > CareTime connects scheduling, documentation, EVV, and billing to help home care agencies reduce rework and scale with confidence. > > Verdict: Rated **4.0/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Caretime? CareTime is designed for non-medical home care and private duty agencies seeking better operational visibility, documentation accuracy, and billing alignment. The platform also supports organizations ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 55 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: CareTime ## Commercial Context - **Starting Price**: USD 170.00 - **Pricing model**: Other - **Pricing Details**: Caretime is provided on a subscription model. Our easy to understand pricing model ensures that you pay only for what you use. With a low monthly fee and a cost of just pennies for every call into the system, Caretime is a cost effective way to manage your offsite nurses and employees. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Appointment Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Claims Management - Client Management - Client Portal - Document Management - Employee Management - Employee Portal - Employee Scheduling - HIPAA Compliant - Medical Billing - Mobile Access - Multi-Location - Patient Records Management - Reporting/Analytics - Scheduling - Self Service Portal - Time Off Management - Timesheet Management - Vacation/Leave Tracking ## Integrations (4 total) - Availity - CareAcademy - QuickBooks Enterprise - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Home Health Care Software](https://www.capterra.com.au/directory/10036/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.capterra.com.au/directory/10036/home-health-care/software) - [Home Care Software](https://www.capterra.com.au/directory/30812/home-care/software) - [Patient Portal Software](https://www.capterra.com.au/directory/30857/patient-portal/software) - [Long Term Care Software](https://www.capterra.com.au/directory/30109/long-term-care/software) - [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software) ## Alternatives 1. [AxisCare](https://www.capterra.com.au/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 2. [InMyTeam](https://www.capterra.com.au/software/215860/inmyteam) — 4.6/5 (85 reviews) 3. [AlayaCare](https://www.capterra.com.au/software/147424/alayacare) — 4.1/5 (188 reviews) 4. [Alora Home Health](https://www.capterra.com.au/software/69030/alora-homecare-software) — 4.5/5 (151 reviews) 5. [eRSP](https://www.capterra.com.au/software/129443/ersp) — 4.2/5 (99 reviews) ## Reviews ### "Love it and will continue to use it" — 5.0/5 > **Brittney** | *16 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy of use, very affordable and great customer service, great customer support. The billing was affordable, > > **Cons**: Nothing. I enjoyed everything about care time and i will be referring many more people to care time. > > Very very very great experiences. I have enjoyed Caretime has been a wonderful experience and i enjoy the services. ----- ### "Basic platform, great for starting out" — 5.0/5 > **Ashley** | *11 July 2024* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: What I like most about Caretime is the help function. It can help you answer just about any issue you are having. And if you can't find the answer, the customer service team is very helpful. I also like that it's a basic platform for a company who is starting out. > > **Cons**: What I like least about Caretime is the overall functionality. The wording of some stuff just doesn't make sense. I find calling a client the "job" very confusing. When you are working on billing, it doesn't signal errors or anything. It would be more helpful to signify a mistake that is made or a box that needs to be filled in. And if a box doesn't need to be filled in, or even used for billing, don't include it at all. It makes it very confusing. > > Overall, my experience with Caretime has been a positive experience. It is a cost-efficient option, but with that being said, you will absolutely get what you pay for. ----- ### "care time review" — 3.0/5 > **Jeryn** | *14 August 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I like the setup of care time it is easy to navigate > > **Cons**: you can't cancel at any time or at least pause temporarily > > So far, a good company to work with over all \[sensitive content hidden\] has been very helpful and a pleasure to work with ----- ### "My Caretime experience." — 5.0/5 > **LaToya** | *12 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I truly appreciated my onboarding experience and the time it takes for the support questions we have. > > **Cons**: Sometimes, the aggregating communication can be a little slow. > > Overall, I'm happy with it and has referred the services with others. ----- ### "STELLAR PRODUCT" — 5.0/5 > **JEREMY** | *12 July 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The team at CareTime was really helpful and prompt. The system itself was easy to learn for the most part. I am very organized while running my company now\! > > **Cons**: The occasional glitches mainly with the mobile app. The web version always worked the best. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/129445/caretime?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/129445/caretime) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data