--- description: Learn more about Meltwater price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Meltwater Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Public Relations Software](/directory/10033/public-relations/software) > [Meltwater](/software/123153/meltwater) # Meltwater Canonical: https://www.capterra.com.au/software/123153/meltwater Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/123153/meltwater?page=2) > Meltwater transforms global media, social, and AI signals into actionable intelligence that leaders rely on to make faster, conf > > Verdict: Rated **4.0/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Meltwater? SaaS solution that helps communication professionals across all industries create digital marketing strategies to monitor media on social networks and manage influencer marketing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 96 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Meltwater - **Location**: San Francisco, Norway - **Founded**: 2001 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Meltwater does not use a fixed public price list. Pricing depends on your team’s needs, coverage requirements, and contract terms. Indicative ranges start from $10,000/year for Starter, $25,000/year for Pro, and $130,000/year for Enterprise. Final quotes vary by setup. Prices are in $USD. Your quote is shaped by the interplay of who you are (segment, industry, company size, region), what you need (solution mix, usage volume/consumption, feature tier, integrations), how you buy (contract length, special terms), and market/opportunity context Larger teams should also compare Meltwater with the cost of using multiple separate tools, since reporting, integrations, and manual data consolidation can add extra work. Preferential pricing is offered for public sector organizations, including government departments, local authorities, health trusts, universities, and not-for-profit bodies. The best way to get an accurate quote is to speak with Meltwater about your team size, use case, markets, and current tools. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Irish, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: China, Finland, France, Germany, Italy, Japan, Norway, Spain, Sweden ## Features - API - Activity Dashboard - Audience Analytics - Audience Targeting - Behavior Analytics - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Tracking - Channel Management - Clippings Management - Collaboration Tools - Communication Management - Competitive Analysis - Competitor Monitoring - Contact Database - Content Management - Conversion Tracking - Customer Engagement - Customer Segmentation - Customizable Reports - Dashboard - Data Visualization - Digital Asset Management - Dynamic Content - Email Distribution - Engagement Tracking - Hashtag Tracking - Influencer Discovery - Influencer Relationship Management - Influencer Tracking - KPI Monitoring - Keyword Tracking - Media Monitoring - Monitoring - Multi-Account Management - Multi-Campaign - Multi-Channel Attribution - Multi-Channel Data Collection - Multi-Channel Distribution - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Press Monitoring - Press Release Builder - ROI Tracking - Real-Time Analytics - Real-Time Notifications - Reporting/Analytics - Response Management ... and 18 more features ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Public Relations Software](https://www.capterra.com.au/directory/10033/public-relations/software) ## Related Categories - [Public Relations Software](https://www.capterra.com.au/directory/10033/public-relations/software) - [Competitive Intelligence Software](https://www.capterra.com.au/directory/30539/competitive-intelligence/software) - [Reputation Management Software](https://www.capterra.com.au/directory/30750/reputation-management/software) - [Social Media Marketing Tools](https://www.capterra.com.au/directory/30781/social-media-marketing/software) - [Social Media Management Tools](https://www.capterra.com.au/directory/30939/social-media-management/software) ## Alternatives 1. 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Can be expensive in terms of number of seats and/or tools used. > > We use Meltwater primarily for social media monitoring as well as for building media lists for our clients. ----- ### "Solid product" — 4.0/5 > **Tabytha** | *2 January 2025* | Higher Education | Recommendation rating: 6.0/10 > > **Pros**: Ease of use, good customer support, and good features. > > **Cons**: I felt limited for reporting -- it was hard to compare more than two competitors and required me to create charts outside the platform. We no longer use Meltwater. > > Overall, it was positive, good product, but it was more than we wanted to pay. I should clarify that we didn't use the outreach tools or social media listening which would have made it more useful for us\! ----- ### "Meltwater - a great tool for gathering media sources and mentions about a precise topic" — 5.0/5 > **Antony** | *17 December 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Ability to quickly compile lists of relevant media articles and social media mentions based on a versatile list of keywords. > > **Cons**: Sometimes produces a lot of "noise" if the keywords are not fully developed or the tool hasn't been "trained" to our use > > Great way to get an insight into specific topics in news/social media, delivered regularly to our inbox ----- ### "Previous User" — 4.0/5 > **Karly** | *18 November 2024* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: The social listening / social media analysis tool was helpful (before we switched products)\! > > **Cons**: I didn't love the user experience of Meltwater–it didn't feel overly intuitive. > > Overall, Meltwater is a solid platform and has good offerings. ----- ### "Meltwater is useful for tracking media and social conversations at scale" — 5.0/5 > **Rishikesh** | *9 January 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I have been using Meltwater regularly to track media coverage and social conversations for multiple brands. The media monitoring feature is very useful for tracking online news, articles \& publications in one place. I also like how the dashboards can be customized based on brand or campaign needs. The tagging \& filtering options help in sorting large volumes of data and make reporting easier. It saves a lot of manual effort when tracking brand visibility > > **Cons**: Sometimes setting up complex queries takes time and needs trial and error. The tool can also feel heavy when loading large dashboards or multiple searches at once ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/123153/meltwater?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/123153/meltwater) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data