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About Nimble

Nimble is the simple, smart CRM for Office 365 & G Suite that works for you and your team -- everywhere you work.

Learn more about Nimble

Pros:

It is a fairly inexpensive software for data storage. The volume that it can store for the cost is astounding.

Cons:

The work that was produced was sub-par and full of errors.

Nimble ratings

Average score

Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.3

Likelihood to recommend

8.1/10

Nimble has an overall rating of 4.4 out 5 stars based on 1,881 user reviews on Capterra.

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Filter reviews (1,881)

Emma
Emma
Business Administrator in US
Verified LinkedIn User
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Simpler CRM management

4.0 last year

Comments: It helps to have a better managed CRM and above all it has intelligently improved sales

Pros:

It personalizes relationships with customers so that everyone is satisfied and the processes that drive business growth are much more controlled and better managed. Its quality of operation has made my entire work team feel more satisfied with being able to have all the information on the same platform and more being so secure

Cons:

I feel that they are very professional in all their operation and they are always attentive to the fact that the system is active, serving correctly

Gretchen
Co Owner in US
Food & Beverages, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

I love Nimble

5.0 7 months ago

Comments: I have had a great experience using Monday and I will to continue to use it and tell all of my friends and family How well it works for me and my business associates

Pros:

I like how easy this is to use and get started. Doesn't take much time or effort to get a lot out of it. Securely manages my day.

Cons:

I hadn't heard much about it before I tried the product.

Praveen
Unit Manager in Jamaica
Insurance, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Honest Review

3.0 2 years ago

Comments: To track sale pipeline, online marketing

Pros:

Every feature is useful for me in day my work life

Cons:

Should have good customer support team which should be available for every query

Andres
Research in Colombia
Civil Engineering, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Nimble Review

5.0 8 months ago

Comments: Overall I will give Nimble 4 out of 5 stars

Pros:

Easy to use and very intuitive, for sales tracking it saves you a lot of money and is great for lead management

Cons:

Sometimes their customer support team is a bit slow in their response

Elijah
Elijah
Automation Engineer in US
Verified LinkedIn User
Financial Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Phenomenal software to increase power and agility in business management.

5.0 2 years ago

Comments: Nimble has been a real godsend in terms of saving time. Thanks to its ability to centralize information and automate repetitive tasks, I can keep track of my contacts and pending tasks more efficiently. This has allowed me to dedicate more time to strategic and growth activities. In addition, it facilitates team collaboration by allowing all members to access the same contact database and share information transparently. This functionality has improved internal communication and increased the effectiveness of our joint commercial actions.

Pros:

From the first moment I started using Nimble, I was amazed at how easy it was to use. Its intuitive and friendly interface allows anyone, even without advanced technical knowledge, to take full advantage of all its features. Nimble is exceptional at managing contacts. It allows me to centralize all the information related to my clients in one place. I can quickly access contact details, interaction history, pending activities, and relevant notes. This has made it much easier to keep track of my client relationships and has improved my ability to provide personalized service.

Cons:

Nimble offers a wide range of features, sometimes I find myself needing to customize certain aspects of the software to fully tailor it to specific needs. In this sense, I think there could be more customization options available to users. Also, it took me a while to get familiar with all its features and functionality.

Eileen
Eileen
Senior Product Manager in US
Verified LinkedIn User
Chemicals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

One of the best and simplest CRM software.

5.0 2 years ago

Comments: With this apparatus we presently effectively oversee leads and client information, this apparatus moreover gives different topics and formats for notices and emails. Client understanding administration, detailing, arranging and portable app are total and utilized all through our deals office. Agile has given eminent benefits for the development of key deals plans in social systems, the optimization of promoting has been persuasive in capturing the consideration of unused clients, items and administrations have been proposed to unused markets with the spread of publicizing. For me, one of the leading highlights accessible in this computer program is its communication history, it has made a difference me to keep track of all my communication with distinctive clients with just one press, all I have to be do is go to a contact record and select the history tab.

Pros:

Exceptionally simple to utilize and relationship based CRM program that's exceedingly acknowledged by the staff within the organization, its simple and enhanced integrations with other program is the most excellent portion. It moreover coordinating with Gmail, MS Viewpoint and other social systems, it is useful for client history administration and ticket following, it moreover makes a difference to oversee and screen group execution and exercises. The adaptable nature of this software includes to the ease of utilize, Nimble Miner app is exceptionally valuable because it provides all the social data around a trade fair by drifting over the commerce title. It permits me to form amazing campaigns that offer assistance me accomplish social promoting criteria, their bolster is strong and exceptionally responsive to online demands, I like being able to assist the deals office for ventures done with Agile.

Cons:

One drawback to utilizing Agile is that a few clients may discover its client interface a bit complicated. At to begin with, there's a great chance that the client will conclusion up befuddled whereas utilizing it. I do not like that the program incorporates a long list of recommendations or FAQs, in some cases the data is monotonous.

Sylla
Artist in US
Arts & Crafts, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Nimble Review

5.0 6 months ago

Comments: I enjoyed the platform sales tracking software, it is very useful.

Pros:

I enjoyed Nimble’s tech support, interface, and navigation.

Cons:

Nimble could offer more customizable features.

Abel
Abel
Agent in Benin
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Avis nimble

4.0 last year

Comments: It's software that I really liked because it allowed me to simplify the management of my contacts and facilitate my research, but on the other hand it needs to improve its lead management, functionality and stability.

Pros:

I like this software because it allowed me to simplify my contacts and facilitate my research

Cons:

improve lead management, stability and functionality

Manav
Actuarial Analyst in UK
Financial Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Review of Nimble

5.0 7 months ago

Pros:

Allows me to be organised and productive

Cons:

Aside from Office 365, some newer SaaS apps require more customisation

Ronald Abilmar
Ronald Abilmar
Marketing Manager in US
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

My essential tool to manage business relationships with ease and efficiency.

5.0 last year

Comments: I love being able to keep up with my activities and updates from my contacts this has allowed me to stay even more connected and up to date.

Pros:

It is very cool because I no longer have to waste my time looking for scattered information in different applications or platforms.

Cons:

I really wish I had a little more flexibility to customize the appearance and design of the platform according to my needs and preferences.

lucia
Digital Project Manager in Spain
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

the best option in this sector

5.0 last year

Comments: It is fast and with great integration capacity.

Pros:

the level of data optimization in different categories is amazing.

Cons:

it is expensive until you understand the full capacity of its functions

Riju
IT Support in Nepal
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Nimble simplifies CRM.

5.0 2 years ago

Comments: Nimble is a good tool, and I would recommend it to anyone seeking for basic CRM software.

Pros:

Intuitive platform/excellent social network and marketing integrations/quick extractions and tag filtering/excellent interface with Microsoft Outlook/ Affordably priced platform for small and medium-sized businesses

Cons:

Nimble certainly has qualities, and it clearly serves me well for what I require. The only disadvantage I can think of is the price, because there are cheaper solutions available; in fact, some are free.

Sofia
Product Manager Marketing Moda in Chile
Retail, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

A Powerful and Versatile CRM Tool

4.0 2 years ago

Comments: Overall, Nimble is an excellent CRM tool that can be used by businesses of all sizes. It is powerful, versatile, and easy to use. The customer support could be better, but the features make up for it. I highly recommend Nimble for businesses looking for a reliable and powerful CRM solution.

Pros:

Nimble is an incredibly powerful and versatile CRM tool that makes managing customer relationships a breeze. It's easy to use, intuitive, and has a wide range of features that make it possible to customize the experience for each user. The user interface is clean and simple, allowing for easy navigation and quick data entry. The reporting and analytics features are top-notch and make it easy to keep track of customer interactions.

Cons:

The only downside of Nimble is that it can be a bit pricey for smaller businesses. It also requires some technical knowledge to get the most out of the features and to customize the experience for each user. Additionally, the customer support is sometimes lacking and can be difficult to get help when needed.

Verified Reviewer
Verified LinkedIn User
Program Development, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Nimble review

5.0 2 years ago

Pros:

Nimble is my favorite CRM because of its user-friendly design and wide range of features. It has an intuitive, yet powerful interface that makes it easy to search for contacts and leads quickly by name, email, or other criteria. Additionally, it has lots of features that help me manage customer relationships, like automated emailing, scheduling meetings, and tracking conversations.

Cons:

There isn't one thing that I do not like about Nimble.

Prudencia
Prudencia
Technician in Energy and Thermal Engineering in France
Verified LinkedIn User
Research, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Review of Nimble

4.0 2 years ago

Comments: It is simple to keep track of contacts and quickly access their information, as well as add notes to remind me of important details. Furthermore, the capability to sync with other services allows me to quickly add new contacts to my database.

Pros:

It allows me to easily keep track of all my contacts, conversations, and tasks in one place, so I can stay organized and productive. It also has a great set of features such as reminders, social media tracking, and CRM integrations.

Cons:

I couldn't find anything that I didn't like about Nimble, however, one of the more difficult tasks for me was importing my contact lists.

Francis
Cloud Infrastructure Engineer in UK
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Nimble Review

4.0 2 years ago

Pros:

Ability to store information, create tasks and get notification and reminders on scheduled tasks

Cons:

Unable to spool reports from previous tasks for audit purposes

Elijah
Digital Marketer in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Nimble Software review

5.0 2 years ago

Comments: The relationship-based CRM software is user-friendly and well received by the company's staff. The best part is how easy and better it is to integrate with other software. It also works with MS Outlook, Gmail, and other social networks. It's useful for keeping track of inputs and managing customer history. Additionally, it assisted me in managing and monitoring the activities and performance of the team.

Pros:

The marketing Automation works wonders, we have been able to reach potential customers more effectively via email and the internet thanks to Nimble. We have been able to communicate with social network prospects, gather accurate information from them, and have meaningful conversations thanks to Nimble's user-friendly interface.

Cons:

Nimble has issues with its interface, and resolutions do not easily adapt without being manually configured.The feature for email templates is a mess. The management of templates is extremely out of date, and the formatting is incorrect. Additionally, managing pipeline stages is difficult. In fact, the app as a whole appears frozen in time. I first used it about ten years ago, and it hasn't changed much since then. I believe the [sensitive content hidden] has switched interests.

Sandra
Sandra
Marketing Specialist in Lithuania
Verified LinkedIn User
Marketing & Advertising, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

The most intelligent option for software that manages relationships with customers

5.0 2 years ago

Pros:

One great feature l like about this software is that it has a reasonable price and it can smoothly integrate with other software like Google Apps.

Cons:

The user interface of Nimble can be a bit challenging and unclear at times.

Okunade
Customer assistant representative in Nigeria
Consumer Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Social Media Interaction can be better

5.0 2 years ago

Comments: Nimble has helped me to manage my desk work properly but I believe there's always room for improvement, especially with the project management.

Pros:

The software makes contact management simple and also social media integration provides actionable insights.Sending group messages and mass mailings with contact segmentation is what I love most because personally sending emails and constructing PowerPoint is my job but with nimble I rest assured that sending emails is quicker. The price is also inexpensive compared to its competitors.

Cons:

Inability to track emails, while sending emails, especially mass mailing.Also, project management features need to be operated on so that people like me can enjoy the features better.

Assimi
Marketing and communication director in Burkina Faso
Telecommunications, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Nimble review

4.0 2 years ago

Pros:

Nimble is one of the best programs I have ever experienced. It has a user-friendly interface. It has really helped me in the growth of my business

Cons:

Nimble is a program that is not bad but sometimes has bugs. Apart from that it is fantastic

Nikhil
reviewer in India
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Best marketing CRM platfrom

5.0 2 years ago

Comments: it is exceptionally useful and proficient as speedy as a light in the development settling the issue in quick manner absolute best

Pros:

The stage has an administration of negative remarks, which permits us to know about the negative remarks made on informal communities, site and google, so we can answer rapidly and really, and keep away from a terrible internet based standing. It permits us to coordinate with different channels, for example, informal communities, site and email, as well as gathering information from this large number of directs continuously, accordingly having more and better control of our correspondence channels.

Cons:

I trust the miner will dig further and scan the Web for more data. Formats might be simpler to find.

Brad
Brad
CEO/Founder in US
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The Best Profile Enrichment App for Business Professionals on the Market

5.0 6 years ago

Comments: Nimble is our data enrichment application. We use it across departments for the purpose of enriching contact information in all our systems. The product as a plug in via the contact manager and prospecting widget is not only affordable, it 's ROI is immediate, compared to other data enrichment platforms that are very expensive. We leverage Nimble in several business use cases, Top of the funnel lead generation, Segmentation and Audience selection for Marketing and sales outreach campaigns and general profile updates across other platforms we use such as Salesforce, Google for Work, Calendars etc. Use it to save time and have accurate data for any business case. It is very strong at building profiles off of simple highlight features in Linkedin, Email and other daily sources of contact information. No Brainer...

Pros:

Nimble's ability to work in all of our platforms google for work, Salesforce CRM, Mobile, Linkedin, 366 Degrees and web pages. Nimble's chrome app works across any page or application we work in. We use it to enrich profiles across all our engagements. Nimble prospector lets us highlight a contact across platforms to automatically update, enrich and push information to our Salesforce CRM or Marketing Platform 366 Degrees. It saves a 10-15 hours a week across departments eliminating manual research or contact and lead updates. The ability of Nimble to provide personal dosssiers on any contact across your business applications is unreal. The platform helps us drive better relationships and realtime data to use in our sales and marketing outreach.

Cons:

Nimble is a little misunderstood in the market from my perspective. It can be used as a CRM and is a great solution for departmental or Small to Midsize businesses in this capacity. However the real power is in the enrichment of profiles and prospecting capabilities to find additional information that is missing already in key business platforms Billing, Sales, Marketing or Customer Support. We have no dislikes with Nimble related to the way we utilize it across Salesforce, Google and other key software services we use it with.

Nimble Response

6 years ago

Thank you for your review Brad. We really appreciate your support of Nimble and the team.

Rishiv
Rishiv
Marketing Executive in Nepal
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best CRM

4.0 3 years ago

Comments: I am having more and more great experience with this software by using it in daily basics.

Pros:

The thing I like the most about this software is it is efficient and functional. I can see every bit of improvement and all data within few touches.

Cons:

I feel for the beginners it is very difficult to understand and they get lost in this software. Can improve by making it more easy to understand and by solving this issue more clients can be drawn into this.

Richard
Richard
IT Business Growth Expert in UK
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great Social CRM system for industry experts, consultants and coaches

5.0 7 years ago

Comments: Easily keep track of important relationships.
Reminders to stay in touch with people.
Strong integration with Google Apps.

Pros:

I've been using Nimble CRM for a number of years now. I'm an IT business consultant who needs to stay in touch with clients, prospects and industry influencers. Nimble allows me to seamlessly connect with my email and calendar platform of choice -- Google Apps -- and centrally track my interactions with important contacts. The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser. I'm also prompted to stay in touch with VIP contacts in a timely fashion. In short, Nimble works for me really well. I'd highly recommend it to any industry experts, coaches, authors or consultants who need to keep track of their important relationships.

Cons:

The integration with LinkedIn isn't as strong as it used to be -- I appreciate this is due to LinkedIn removing API access. The Nimble Android app is lacking behind the iOS equivalent of features. I'd love to see the Android app brought up to date with business card scanning and more.

Nimble Response

7 years ago

Hi Richard, Thanks for sharing your feedback with us. :D We are so glad to hear that you are enjoying using out seamless integration with your Google email and calendar within Nimble. At this time LinkedIn has their API closed to any third part applications, such as Nimble. We would love to create a stronger integration with LinkedIn if they were to ever open their API. However, in the meantime you can definitely use our Nimble Contact Add-in that downloads into your browser to take this with you to LinkedIn. This tool enables you to find information about your contacts and add them to your Nimble data base directly from LinkedIn! Best, Olivia

Sanoussy
Digital Content Manager in Burkina Faso
Telecommunications, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Agile review

5.0 2 years ago

Comments: It's an application

Pros:

it is interesting from there use,because it is unpopular all over the world.

Cons:

This application allow us to fully understand the effects