---
description: Learn more about RealPresence Platform price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RealPresence Platform Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [RealPresence Platform](/software/122894/realpresence-platform)

# RealPresence Platform

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> Video collaboration tool to design, implement, monitor \& manage video infrastructure network, media servers and video conferencing.
> 
> Verdict: Rated **4.5/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses RealPresence Platform?

Designed for businesses of all sizes to streamline video collaboration across departments and organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 10 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Poly
- **Founded**: 1990

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Polycom for pricing details.
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- @mentions
- Collaboration Tools
- Presentation Streaming
- Screen Sharing
- Social Sharing
- Two Way Audio & Video
- Video Conferencing
- Video Streaming

## Support Options

- Chat

## Category

- [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software)
- [Web Conferencing Software](https://www.capterra.com.au/directory/30075/web-conferencing/software)
- [Video Management Software](https://www.capterra.com.au/directory/30754/video-management/software)
- [Video Conferencing Software](https://www.capterra.com.au/directory/31895/video-conferencing/software)

## Alternatives

1. [3CX](https://www.capterra.com.au/software/158704/3cx) — 4.4/5 (465 reviews)
2. [LiveWebinar](https://www.capterra.com.au/software/185599/livewebinar) — 4.7/5 (215 reviews)
3. [Phone.com](https://www.capterra.com.au/software/147610/phone-com) — 3.6/5 (71 reviews)
4. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews)
5. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)

## Reviews

### "Poly OTD & Group series devices" — 4.0/5

> **Adam** | *13 February 2023* | Oil & Energy | Recommendation rating: 9.0/10
> 
> **Pros**: RealPresence allows flexibility for Video conferencing solutions. We use RealPresence on our Poly Group series and trio devices to join all sorts of meetings. Having the conference ID dial in is really useful. We also use Poly OTD Calendaring which is quick and easy to configure and setup.
> 
> **Cons**: User Training: Users may require training to use the technology effectively, which could be a time-consuming and costly process.Latency and Quality Issues: Video conferencing solutions like Poly RealPresence can be affected by latency and quality issues, which can impact the user experience.Security Concerns: Sharing sensitive information over video conferencing can raise security concerns, and organizations must take steps to protect their data and systems.Interoperability: Video conferencing solutions like Poly RealPresence may not be compatible with all devices and platforms, which can limit their usefulness in some situations.
> 
> Overall we have had a positive experience with RealPresence to run our Video conferencing solutions. This will remain for legacy video conferencing for some time.

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### "Since we adopted Polycom we have brought our travel costs down drastically." — 4.0/5

> **Mark** | *29 March 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and the screen sharing ability. This has made our meetings much more interactive and has nearly stopped our staff from having to travel country-wide to have meetings.
> 
> **Cons**: Having an HDMI cable from the unit to the table to plug in a laptop is a bit annoying as we use ChromeCasts throughout our offices with no need for a cable to plug in. If Polycom could adapt a wireless solution they would be unstoppable

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### "Decent product." — 4.0/5

> **Ryan** | *4 October 2017* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: The best thing about this program as it's ease of use. We use many different video products and this is definitely one of the easier ones to walk someone through.
> 
> **Cons**: We've had issue with video freezing and/or audio dropping from time to time. It doesn't happen enough that our providers are unable to work but enough for us to get complaints about it. Overall quality is good, it just depends on the network they're remotely connecting to.
> 
> Easy to deploy and use.

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### "Good Video conference solution" — 5.0/5

> **Rene** | *27 March 2019* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: The quality of audio/video is amazing to cover an entire conference room. You do need a very good internet connection in order to play video at 1080p. You can have multiple people connect to the same video conference call from other polycom devices or from your mobile phone, you can also share presentations or your computer screen on the video call through an HDMI cable or through wifi using their people + content application.
> 
> **Cons**: It's very pricey and you need to buy extra licenses if you want other services, for example if you want to be able to host a multiple video conference call you need to buy a license called multipoint. Also I think the web interface should be a little more friendly to the user.
> 
> We use polycom real presence 500 to make video calls to our other sister companies, we all have our polycom device on the conference room and it has been very useful and productive for our meetings, it has also helped us reduce the travel costs now we do more video conference calls than traveling.

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### "Fantastic support, easy to use\!" — 5.0/5

> **Verified Reviewer** | *19 September 2018* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Absolutely amazing customer support- Polycom has been very helpful and hands on troubleshooting issues with us. Users love the ease of use of the system as well
> 
> **Cons**: Registration can be difficult for users sometimes
> 
> Exceptional\!

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## Links

- [View on Capterra](https://www.capterra.com.au/software/122894/realpresence-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/122894/RealPresence-Platform/> |
| en-AE | <https://www.capterra.ae/software/122894/realpresence-platform> |
| en-AU | <https://www.capterra.com.au/software/122894/realpresence-platform> |
| en-CA | <https://www.capterra.ca/software/122894/realpresence-platform> |
| en-GB | <https://www.capterra.co.uk/software/122894/realpresence-platform> |
| en-IE | <https://www.capterra.ie/software/122894/realpresence-platform> |
| en-IL | <https://www.capterra.co.il/software/122894/realpresence-platform> |
| en-IN | <https://www.capterra.in/software/122894/realpresence-platform> |
| en-NZ | <https://www.capterra.co.nz/software/122894/realpresence-platform> |
| en-SG | <https://www.capterra.com.sg/software/122894/realpresence-platform> |
| en-ZA | <https://www.capterra.co.za/software/122894/realpresence-platform> |

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