TeamViewer Remote Reviews

Reliable Remote access with room for improvement

Comments: My overall experience with TeamViewer Remote has been positive, with its user-friendly interface and reliable performance making remote access and collaboration smooth, despite occasional connectivity issues.

Pros:

The seamless and intuitive remote access made collaborating across distances effortless.

Cons:

The occasional connection drops can be frustrating during critical remote sessions

Great for customer support!

Comments: We are using this all the time for support to our customers.
Installed on around 500 clients and using it daily.
Never any problems.

Pros:

It works on every platform. It's fast. Filetransfer works good.

Cons:

Could be easier to share the connections in a team. The connections should be for the whole company or for groups by default, not needed to share from one user to all otehr users.

O.K. Software

Comments: It definitely has good qualities, but the fact that it kept losing it's connection was very frustrating....I have never had this problem with any other remote access software.

Pros:

It was easy to remote in, but constantly crashed.

Cons:

It crashed way to much and I had to keep relogging in.

Solve everything in easy way.

Pros:

This system is really easy to use and i have a really friendly interface & Installation and setup also simple and quick . Anyone can easily get and work on this . Mostly I'm really impressive about the system security because it use Two-Factor Authentication and specifically with encryption. This can be Use in any platform and performance is also really good and its high speed connection. In here we can fully control the device and at same time we can transfer the files easy. This is good for both business and personal use and its free for personal use with some operating systems and also its with reliable purchase plans.

Cons:

Mostly its high cost for the business plans such as beginner business. Main issue is hackers can easily attack the user system with this . Teamviewer is really depending on the internet, some times it will be a issue with the low internet access peoples, it need higher performance and it will slowdown the low end Computers.

Best way to provide assistance to friends and family

Comments: TeamViewer is very helpful and save a lot of time when the person we try to help have no skills or are a beginner

Pros:

With TeamViewer we can assist our friends and family to solve technical problems without having to guide them with instructions

Cons:

There is no serious negatives points, sometimes there is some lags and deconnection but it's related to unstable connection

Using Teamviewer for Remote

Comments: Using Teamviewer for remote access is easy to use. It is easy to install and not much configuration is needed. Interface is user friendly.

Pros:

It is intuitive and easy to use. It is also more secure compared to other products.

Cons:

The licence is rather expensive. Registration process is quite tedious.

The Ideal Solution for the Anticipated Moment

Comments: It helps me with technical support and allows easy access to devices without the need to be physically present. It also promotes teamwork by facilitating the creation of future projects, allowing everyone to share their ideas through a single presentation.

Pros:

I love using TeamViewer Remote when I need technical help and don’t have someone from the team nearby. This way, it allows technical support to be managed remotely. Additionally, it has made online meetings with superiors much easier.

Cons:

I have nothing negative to say about TeamViewer Remote; I find it excellent in every aspect.

Faster than other software

Comments: It is not as easy to use as the old version. After updating to the new version, many functions are not as easy to find as before.

Pros:

For our office meetings and working from home.

Cons:

faster than other software. I can remotely control my office computer when I work from home.

User experience

Comments: Awesome and easily file sharing and screen control

Pros:

Awesome tool for remote access , file transfer

Cons:

Remote access slow and session disconnect

TeamViewer Remote is versatile and powerful

Comments: TeamViewer Remote is a powerful and versatile tool remote screen sharing tool which enable Support Teams to access and control user devices. It meets the needs of both individual as well as business users. It's Pros far outweighs its cons, hence it can be considered a comprehensive tool for remote access, support and collaboration.

Pros:

TeamViewer Remote provides multiple advantages including Ease of Use, Cross-platform support, secure connections, unattended access, file transfers and versatility.

Cons:

Some of the cons of TeamViewer Remote includes cost for business use for commercial purposes, fast stable internet connection is required, security updates are frequent and compatibility requirements.

Powerful and easy to use, but terrible support and extremely expensive.

Comments: TeamViewer used to be a one-time purchase (albeit and expensive one). While TeamViewer was in this state, I used it frequently to access clients computers remotely. However, the minute TeamViewer changed to a monthly subscription, I stopped using it. The $50/month was simply too expensive when other alternatives became available for less.

Pros:

TeamViewer's remote access capabilities are quite impressive and secure. Setting it up is fairly simple, and can provide remote screen access and file sharing capabilities. TeamViewer can also be set up to only be run on demand (i.e. for tech support purposes), and to run in "unattended" mode (i.e. to always be running and always allowing remote access). Finally, TeamViewer is free for personal use

Cons:

While TeamViewer is free for personal use, any business use requires a $50/month license - which is outrageously expensive compared to other options. One of the most frustrating aspects, during install TeamViewer asks whether it will be used for personal or business purposes. If you select personal, TeamViewer will operate in free mode in perpetuity, however if you accidentally select business, there is now way to revert that to personal. Contacting TeamViewer support is useless, as it can takes days to weeks to hear back from support. Even when paying the $50/month, TeamViewer support is slow to respond, and often times unhelpful in their answers.

Used daily by busy IT team

Comments: Now that a lot of our employees are stuck working from home, we can quickly support them in their PC troubleshooting needs without having to be locally present.

Pros:

We have TeamViewer integrated with Ninja RMM and is heavily used daily to support hundreds of remote users. TeamViewer is rock-solid and does the job every time.

Cons:

It would be nice to improve the client experience when requesting support from a technician. Perhaps being able to send a link via email to the user would assist the lesser technically capable users.

Excellent Remote Assistance Tool that also functions reliably as a remote work tool

Comments: Overall our experience with TeamViewer has been positive. We began using it as a remote assistance tool for our IT department, and when the COVID-19 crisis hit and we suddenly found ourselves needing to provide a number of our office staff with the ability to work remotely TeamViewer helped us seamlessly provide this ability with any major work on the part of our IT department. Over the 2+ years that we've been a paying customer with TeamViewer we have never had any major issues and will continue to do business with them into the foreseeable future.

Pros:

Extremely easy to use at it's most basic levels. When I first started using TeamViewer it was for its quick and reliable ability to provide remote support to a user that only required them to install the program and then provide me with a user ID and password in order to connect with there computer. Our original user case was to access the laptops of employees that were operating outside of our comany's intranet, where we used VNC to provide remote assistance, but eventually we started deploying TeamViewer to all of our computers resulting in our IT team being able to provide assistance from anywhere, but also having a greater awareness of the state of our company's equipment. Thanks to the built in contact list and notes column we no longer need to keep a excel sheet contains all of the computer names, the user that uses the computer, and the software installed on it. Additionally it has made applying updates and ensuring malware protection on all of our devices is up to date extremely simple.

Cons:

The one feature that I feel is most lacking from TeamViewer is a connection health indicator. I've had issues experience slow and unstable connections to TeamViewer and the software itself does not have any tools to help diagnose if the issue is between the remote computer and TeamViewer or the local computer and TeamViewer. Additionally when using TeamViewer with Windows servers occasionally there seems to be a issue where TeamViewer will freeze right after the Windows login page with a message about cannot capture screen due to fast switching users that can only be resolved by logging into the server through a different method and restarting TeamViewer. If you are planning on using TeamViewer as your sole source of server management then this might be a issue.

Must have for team collaborations

Comments: Using TeamViewer has saved me so much time, I no longer need to run over to an employees machine when there is a problem, I can simply connect to their device wi9thTeamViewer and see the problem. I'd estimate that it's also saved my business a lot of money, enabling our engineers to remote into machines when they are at home for critical issues, without the need to come into the office. I'd recommend it to anyone, any day.

Pros:

The best thing about TeamViewer is it's simplicity. I can open it up, type in the ID and password for my colleagues device, and be connected to their device instantly. There is no messing about with technical configurations, TeamViewer makes connecting one device to another extremely simple, and I love it.

Cons:

There isn't much that I dislike about the software, the only issue I could say is that the updates are infrequent, but it's not a big issue since the software has most features you could ever want already.

TeamViewer, my goto program for remote support

Comments: I'm using TeamViewer since many years. Usually to help family with PC problems. TeamViewer always worked without any issues and provided smooth way to work on the actual problem. I would highly recommend it for such purposes. I also like the fact that it's multiplatform, so I can use my Linux PC to connect with Windows.

Pros:

I'm using TeamViewer to help my friends and family with their PCs. One of the biggest advantages of TeamViewer are very easy installation (or you can even run it without installing) and configuration. Other softwares that I've used (Radmin, TightVNC) require port forwarding, which is usually beyond regular user technical knowledge. TeamViewer works without this extra hassle. Additionaly there is bunch of extra features like built-in chat for communicating with other person or drag-drop capability for file exchange. Clipboard is also shared by default, so working with this remote desktop software is delightful and allows to focus on actual problem. Another interesting feature is possibility to create an account and adding all PCs that we want to manage into the account. After that we can control any PC at any time. Very convenient if we for example have powerful PC doing some work and would like to supervise this process, while being away.

Cons:

I cannot think of any real downside of the TeamViewer other than its pricing for commercial use. I was planning to use it for remote control of the PCs in the small company (family business, 4 PCs to control), but I really cannot justify paying so much for this. Therefore I am using other software with less functionality, but much cheaper.

TeamViewer Makes Remote Support Easier On ALL Platforms, Has a Simple Interface, and is Portable, Too

Comments: TeamViewer is operating system agnostic. I'm grateful it is NOT just for Windows. As a Linux user (as well as a Windows user) one huge benefit for me is that TeamViewer has a native Linux implementation. And they have iOS and Android apps. This means I can provide support remotely from any of my computers and even my phone or tablet. (But I'm not a big fan of doing sensitive work from a phone!) Another benefit is the interface: it is so simple that asking the person who is receiving remote support to do anything in it doesn't freak them out. (A calm end-user makes helping them out a much easier undertaking!) TeamViewer offers "contact management" but it is not a contact manager in the way we usually think of contact management. When it's time to offer support to long-standing clients (or friends or family) it's nice to have their contact details -- as they relate to accessing their computer -- only a few clicks away. I haven't ever had a need to use the collaboration features for groups -- no group meetings or group chats -- so can't speak to how well those are implemented or whether Teamviewer does a better job than other apps designed for those purposes. Overall, TeamViewer is my go-to solution for remote desktop control.

Pros:

At one time, providing computer technical support for business clients, friends and family was the major part of my work life. Over the years I tried numerous so-called "remote control" softwares. Hit or miss, they mostly missed the mark and made working remotely more painful than enjoyable. I wasn't truly satisfied until I encountered TeamViewer. They somehow got it right. These days I spend less time doing remote support for business and more for friends and family. For non-commercial use, TeamViewer is totally free so I use it to help them out when needed. Some features I really like: TeamViewer doesn't get hung when opening larger applications. For example, I've opened Microsoft Word and LibreOffice, both of which are resource-heavy applications, edited documents and spreadsheets, then saved them without any issues. The file manager is not too shabby. I've moved thousands of files from one location to another on the remote computer without hiccups. Regular screen-draws on the other end appear the way they should with decent clarity and in focus. Fonts are very readable (and looking pretty close to what was intended). For purposes of documentation, there are three features I've relied on at different times: the chat messaging function, the ability to record a session especially when trying to figure out what went wrong during a particular process, and viewable log files.

Cons:

In my opinion, the "cons" aren't many and the "pros" far outweigh them. Admittedly, TeamViewer is a little slow when doing anything movement intensive. Screen-sharing could use some improvement. And the file manager isn't the prettiest (could definitely use a design overhaul). The biggest complaint I've had about TeamViewer has always been that it is too expensive for a very small business (think microbusiness or solopreneur). At the time I really had a need for it in my one-person firm, I would have gladly paid a monthly fee for access (those lesser softwares offered monthly plans!). So I resorted to using the weaker remote support softwares for commercial endeavors and used TeamViewer for personal friends and family. Shame.

More than a remote desktop platform, it is the best experience that exists.

Comments: The main problem that virtual work is achieved, is the stability in communications, many platforms have inconsistencies that become a work problem, thanks to TeamViewer we have reversed that situation, we have achieved a much more stable communication than those offered by the competition , at the same time, we have increased communication channels to the best levels that we thought we had a while ago, it has adapted perfectly to our reality and our capacity to pay, I am pleasantly satisfied.

Pros:

Many things make up my liking for TeamViewer, one of which is the possibility of offering assistance in real time, and without inconveniences, to people who depend on the services offered online. Another factor that I use a lot, is to link the equipment I have thanks to the TeamViewer platform, many times I have forgotten in the computer of each an important file for a business presentation, but thanks to TeamViewer it does not become bigger, just use the links I've given and that's it, I have all the files I need available. In addition, you can use your platform to organize virtual work meetings, in this new working age, work with people who live in Costa Rica and the Netherlands, and thanks to TeamViewer it is easy to organize presentations or video conferences, therefore, it is more than a tool, it's an experience.

Cons:

I am very satisfied with your options and capabilities, I can not describe it negatively because it is surprising, only that the commercial options, in terms of prices, could improve, so entrepreneurs can seek to hire other plans more accessible to their financial reality, without neglecting the quality that have reached in this latest version 14.

A necessity for our operations

Comments: This has become not just another tool that we use, but an absolute necessity to efficiently operate throughout the course of a day.

Pros:

We use TeamViewer daily and rely on it to access dozens of remote sites, and hundreds of individual computers. The biggest benefit is that it's accessible anywhere. The app is really good once you get the hang of controlling mouse movement from a mobile device. Locations can be grouped together and notes made on specific computers, making it really easy to keep track of who is who and where you're logged into at any given time. On the desktop app, you can log into multiple computers at once and toggle between them. For our purposes, this makes things incredibly efficient to be able to do remote software installations on multiple computers at the same time. Logs can be pulled both by the administrator as well as by a remote computer to see who has accessed them and when. This level of transparency is great. Administrator functions for the most part need to be done from the website, which is fairly simple to use. There are a lot of features that we have yet to integrate to their full potential, so it is always a bonus to find new ways to use a tool like this.

Cons:

The desktop app has had some minor flaws over the past few versions, where it does things like sometimes consistently refuses to connect the first time a connection is attempted, but then always connects on the second try. Sometimes it's a pain having to go to the website and do all of the authentication steps just to change a simple administrator thing. I haven't seen any way to log into multiple devices from the mobile app.

Best Remote Desktop Control Software(TeamViewer)

Comments: Back then, TeamViewer gave me a great deal of convenience in my everyday work. It has a lot of cool features, and I really like it. I've only identified a few disadvantages, but they're minimal in comparison to the positives. Also, the fact that almost everyone in my immediate vicinity is familiar with TeamViewer and the concept made things a lot easier for me. As a freelancer, TeamViewer allows me to earn money without having to travel. We can swiftly support them in their PC problems issues without needing to be physically present now that many of our staff are trapped working from home.

Pros:

TeamViewer includes a lot of screen-sharing features. You can also share files and use the remote control, which is fantastic. The ease with which I can connect from one device to another -remote desktop- is what I enjoy best about TeamViewer. Aside from that, this software supports a wide range of devices, including Microsoft Windows, Mac OS X, iOS, Android, and Linux. I tested TeamViewer on all of these devices and found it to be equally versatile. It's simple to use. Anyone with basic computer abilities may install the client and send you the data you need for remote support in a matter of minutes. Even with a slow internet connection, it functions perfectly. For personal Teamviewer is my first choice.

Cons:

To be honest, I'm not sure I can think of many disadvantages to this product. It has always had a strong following for as long as I can recall. The only criticism I have is that I occasionally have trouble keeping all of my connections in my personal account up to date with the latest version of the software. The remote update tool and alarm notifications are excellent, however, they only notify me when I connect to that particular connection. There is no single area, where I can manage and check that all of my connections are running the same version. Again, not a major issue, just a minor annoyance. The most irritating aspect of the software is the frequent advertisements/pop-ups urging you to update to a newer version. After using TeamViewer, the device screen went black and did not revert to its original wallpaper in some rare situations. Users of the free version are restricted in their use and are unable to try out all of TeamViewer's capabilities. This can be a hindrance to actually purchasing the entire package, given the necessity to try out all of the features before investing. Apart from that, there are no drawbacks to using this software, and I am extremely pleased with it.

TeamViewer - A Fast and Safe software for Remote Control

Comments: Teamviewer is a safe product and it is also uses AES 256-bit encryption. It has enable me to perform task remotely just by sitting from my desk, rather from moving physcially. TeamViewer has helped me to make lots of savings on fuel as well as on time. Worth mentioning is also the customer service that you have after purchasing the product. Below are a few personal advantages I noted while using this application;
- Fast, secured and reliable (The other person can restrict your access at any time, thus it is a positive security concern).
- Able to communicate with the other user via a chat box, voice call or video call.
- Able to transfer files to the other data over TeamViewer itself.
- Able to take screenshots or make video recording of the receipient screen.
- Able to access another device which is not on the same platform (cross-platform).
- Works within a low-bandwith environment. However, as all great software, it has a cost that comes with it. Thus, if you are planning to use it commercially, it is advised to purchase it, thus increasing the number of users that are connected to simultaenously. Nevertherless, it has proved its capabilities to be among the best remote control software available on the market. As a Junior IT Support Officer, I highly recommend this product.

Pros:

First and foremost, it is one of the best free remote access and free remote control softwate. It enables user (usually IT Support team) to have access remotely on your machine while limiting their physical movement especially during this Covid-19 pandemic. It is also a great tool to be used in environments where there is a low-bandwidth. Moreover it has also helped me to communicates with the recepient via a chat box or via call. I also have the option of transfering files via TeamViewer, thus making it an ideal office tool for anyone who want to gain access to a system without any physcial movement, thus helps in saving time and gas money. It is also a cross-platform application (User can control any device that are on either Linux, MacOS, Android, iOS or even on Rasberry Pi).

Cons:

One of my main concerns is that both parties (that is the person to whom I am connecting remotely and myself) need to have the same version installed on the machine or else, the application will not work. Another disadvantage is that large files cannot be shared over TeamViewer. The computer that I am connecting to also needs to be switched on and active which mean that the application needs to be remained open.

Teamviewer: A remote superhero

Comments: I have used the software for a long time to be able to provide technical support both at a personal and corporate level, its interface is intuitive and does its job very well, it is widely used on Windows systems since the installation on other systems such as Linux is a bit difficult due to because you must have the appropriate knowledge to do it, what I like the most is that I can have privacy in what I am doing and being able to share files between teams is the best thing.

Pros:

To say that it is teamviewer is like asking what fire is for, it is the best and for a long time the pioneer in terms of taking remote control of a computer via the Internet, is a sotware that is not necessary to install it to use it and that allows us to work in collaboration no matter from where we connect, it is used primarily in corporate environments that can afford its price, allows us to use the remote computer as if we were in front of it without having to request permission or have alguin in front of the computer. It is multisystem but it is used more in Windows environments being able to exchange files in a unidirectional way to be able to give support or to work in team. Additionally it can be used at home on a trial or time limited basis. Its installation and interface is extremely intuitive and it is not necessary to get lost in menus to find any of its tools and it offers many features that facilitate our work to those of us who are especially immersed in IT management.

Cons:

The cost of your license is something that scares away the vast majority of people who could use the software relegating it mostly to corporate environments, another drawback I've had personally is the interoperability between systems when we take control of a Windows-Linux computer or vice versa and control of the computer from the Android phone is impossible.

Stable remote connections with much more direct communication.

Comments: My overall experience with TeamViewer has been really good, this software has been helping us within my corporate area and also within the other areas of our real estate company, all of our employees are using it to connect remotely when needed, and they also use it to connect with clients remotely, this software is quite useful in this company and helps us to optimize the remote connection. I must admit that the general use of this platform has been really simple, from the first moment I started using it, you will not know how easy it was, and its general interface is quite comfortable to check several remote connections.

Pros:

One of the main things that I like about TeamViewer is that I can connect to another computer without having to go through a complex process, just by having the ID and password of the computer I want to connect to, I can connect immediately. Another thing that I like is that I can modify the video quality and the fluency of the remote connection, TeamViewer has a function to improve the video quality, when using that function the fluency of the remote transmission can be slightly affected, also when I use the function of improving the smoothness of the connection, the video quality may be affected in a certain way. These two functions help TeamViewer to work on high-end and low-end computers. Lastly, I love the streaming audio and real-time chat, I can also connect with the other person via camera while doing the remote connection, that's great.

Cons:

One of the main things that have to improved within this platform is the transfer of files, on several occasions I have tried to transfer files while making a remote connection, the transfer of files takes a long time even though I try to transfer few files simultaneously. Another thing that needs to be improved is that the App for mobile devices is a bit difficult to use, it does not have a zoom button to be able to zoom in on a specific part of the remote connection, and thus be able to operate a computer much more easily.

Very Experienced

Comments: Teamviewer key features are VPN, Remote Desktop, Web Conferencing.

Pros:

For years now I have come to know one thing. If you consistently work with multiple systems there are going to be times when you can't find something only for it to be on another system. For this reason Teamviewer is an awesome software. I have been using Teamviewer since 2011 and its uses far out scope its cost. Its free for non-business use and the features for business are great. The most awesome thing is that you don't even need to install their software to help someone. They only need to download and run the install as software. This makes it easy to remotely use access any computer and assist friends and family. If you choose to install you can configure unattended access which keeps your system online and makes remotely connecting as simple as clicking on the remote pc's name. The VPN service make it possible to network via the cloud and share network services. Finally it can also be use for conferencing and remote presentations which can save time for those who work on the move like myself. The most recent update have added a host of security features ensuring that your account is protected from unauthorised logins and usage. This was a well needed addition given the nature of the software.

Cons:

Account Authorization can become tedious as you will need to authorise every new computer you wish to access your services from. Also their is no message or warning (as of review) that shows that your login is block by this feature. They use to have a web browser service but its no longer available and I do miss that feature.

Great Remote Access Solution

Pros:

One of the standout features that I absolutely love about TeamViewer is its ability to facilitate remote access to another person's desktop or mobile phone. This functionality provides users with the convenience and flexibility to access online solutions, including video and audio communication, from a remote location. What makes TeamViewer even more remarkable is its emphasis on safety and security. The platform ensures a high level of protection by requiring an ID and password for remote access, thereby safeguarding sensitive information and maintaining user privacy. This combination of remote accessibility, online solutions, and robust security measures makes TeamViewer an invaluable tool for seamless collaboration and efficient remote support.

Cons:

I have not encountered any significant downsides to using TeamViewer; it has consistently proven to be a reliable solution whenever the IT team needed remote access to my computer. However, one aspect that could be improved is the pricing of TeamViewer, which I find to be on the higher side compared to some other remote access tools. Additionally, while the customer support provided by TeamViewer is generally satisfactory, there is room for improvement in terms of responsiveness and availability. Nonetheless, despite these minor areas for enhancement, TeamViewer remains a valuable and effective tool for remote access, offering seamless assistance when needed.

David's Team Viewers Review

Pros:

Team viewer allows you to use it for free for personal use. It is easy to use and automatically launches at startup. It support windows, mac and even android and ios.

Cons:

Team viewer cannot be used through a proxy.