---
description: Learn more about TherapyNotes, LLC price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: TherapyNotes, LLC Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Mental Health Practice Management Software](/directory/30217/mental-health/software) > [TherapyNotes, LLC](/software/118981/therapynotes-com)

# TherapyNotes, LLC

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> TherapyNotes is EHR and practice management software that helps behavioral health professionals streamline workflows and enhance care.
> 
> Verdict: Rated **4.7/5** by 959 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TherapyNotes, LLC?

Psychologists, therapists, psychiatrists, social workers, and mental health professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 959 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TherapyNotes, LLC
- **Location**: Horsham, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: USD 59.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: The TherapyNotes subscription cost is $59/month for the first clinician and $40/month for each additional clinician. This also includes unlimited number of non-clinical staff (practice admin, scheduler, and biller) at no additional charge. If you have recently started your own practice and are the only user, the subscription cost is $59/month.\*&#10;&#10;·
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Claims Management
- Claims Scrubbing
- Claims Tracking
- Client Portal
- Code & Charge Entry
- Coding Assistance
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Customizable Templates
- Decision Support Systems
- Document Management
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Faculty/Staff Management
- For Medical Purposes
- Formulary Management
- HIPAA Compliant
- Initial Assessments
- Invoice History
- Invoice Management
- Medical Billing
- Medication Management
- Mobile Access
- Multi-Location
- Multi-Provider Practice
- Online Forms
- Online Payments
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Portal
- Patient Records Management
- Payment Processing
- Progress Notes
- Recurring Appointments
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Telemedicine Software
- Therapy Notes
- Treatment Planning
- Video Conferencing

... and 7 more features

## Integrations (3 total)

- Google Calendar
- Microsoft Outlook
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Practice Management Software](https://www.capterra.com.au/directory/30217/mental-health/software)
- [Psychiatry Electronic Medical Records Software](https://www.capterra.com.au/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software)
- [Appointment Scheduling Software](https://www.capterra.com.au/directory/30757/appointment-scheduling/software)
- [Home Health Care Software](https://www.capterra.com.au/directory/10036/home-health-care/software)
- [e-Prescribing Software](https://www.capterra.com.au/directory/30975/eprescribing/software)

## Alternatives

1. [Carepatron](https://www.capterra.com.au/software/195467/care-patron) — 4.4/5 (853 reviews)
2. [EHRYourWay](https://www.capterra.com.au/software/118789/ehr-your-way) — 4.9/5 (527 reviews)
3. [SimplePractice](https://www.capterra.com.au/software/130710/simplepractice) — 4.6/5 (2825 reviews)
4. [Alleva](https://www.capterra.com.au/software/180899/alleva) — 4.5/5 (282 reviews)
5. [TheraNest](https://www.capterra.com.au/software/130400/theranest-mental-health) — 4.4/5 (1031 reviews)

## Reviews

### "therapy notedown" — 4.0/5

> **NINA** | *21 September 2024* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Very handy to use and jolt down also easy to navigate
> 
> **Cons**: The upload felt laggy at times but alright at other times
> 
> Very pleasant in layout, hard to fault.

-----

### "TherapyNotes keeps everything in one  easy place\!" — 4.0/5

> **Desiree** | *3 February 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Everything is in one easy spot. I can schedule an appointment, do telehealth, take notes, and bill all in the same platform. You don't really need anything else when using TherapyNotes, LLC. It keeps track of everything for you. Making the work load so much easier.
> 
> **Cons**: The price is very high. Custumer support was also hard to reach the first time I tried to contact them.
> 
> Wonderful product. Made my job much eaiser. Just a little more pricey than some of the other products that are the same as this.

-----

### "Recognizing an exceptional employee" — 5.0/5

> **Melissa** | *7 November 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I want to recognize \[sensitive content hidden\], a Customer Success Representative, for going above and beyond to fix what I thought was an unfixable problem. I spent hours going back and forth between TherapyNotes and Medicaid, and was completely lost on why I wasn't being reimbursed by this payer. \[sensitive content hidden\] took extra time away from her already busy desk to troubleshoot with me and offer solutions. Not only did she demonstrate excellent customer service skills, a kind/patient demeanor, and empathetic listening, but she also made sure a plan was in place before ending the call. Her customer service alone is reason enough for me to continue my TherapyNotes subscription.&#10;She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service. Thanks\!
> 
> **Cons**: Increasing monthly price every year. Therapists that renew annually should be offered a financial incentive to renew their subscription.

-----

### "Therapy notes" — 3.0/5

> **Mika** | *25 November 2025* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to understand, learning and operating the schedule is simple. Having access to the billing part really helped.
> 
> **Cons**: All of the updates that makes it freeze. It doesn't allow you to add a new intake appointment for EAP services.
> 
> It's fair, it is a lot better than some systems I have used in the past. They explain pretty well each service that's offered.

-----

### "Therapy Notes gets the job done" — 4.0/5

> **Kristin** | *31 December 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: The ease of scheduling clients and being able to go from one note to the other with the click of a button was very helpful.
> 
> **Cons**: It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments.
> 
> It was not great, but it was a good experience. It worked for what was needed in the group practice, but I switched to a different option when I branched into my own private practice.

-----

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