Eventzilla Reviews

Hassle Free Hosting and Attending Events

Pros:

1. Event Registration process is very easy, convenient and user friendly & does not require many days for getting your events live. 2. Payment Withdrawal Methods are amazing unlike others where you have to wait for completion of event. 3. The best part is we can self apply for refund, no need to involve in time-wasting processes of calling customer care executives & all. 4. If we have a good budget then we can also use their marketing strategies where they will promote our events and help us in making our event successfull. 5. Group Discounts is the most amazing feature, although i haven't taken any group discount benefit as my friends have different taste but I think people can use this amazingly.

Cons:

1. Features in basic plan should be increased. 2. All Everything is perfectly FINE. Keep it up Guys!

A good mid tier option, but is in need of some adjustments

Pros:

It allows my team to quickly and easily set up their events.

Cons:

Some things are difficult to use for both admins and attendees. However customer support is prompt

Community Engagement Director

Pros:

There are so many tools and customizations that are integrated into the platform that allow you to get as detailed as you'd like with your event. The platform is generally intuitive to figure out and super robust in its offerings. The pricing is also more reasonable than other platforms. You get more bang for your buck.

Cons:

There is no phone number to call customer support. You have to email them. Sometimes if you're working on something that needs immediate attention, you want to speak with someone on the phone to get it resolved quickly. I found some of the attendee registration clunky and glitchy. I had several attendees that thought they regsitered but somehow their registration didn't go through. I wish the reporting and search functions were better so you could search by some of your form information without having to download a full list of attendees.

Great way to automate your registration process without getting too complex

Comments: Eventzilla lets you set up various events, with all the details. A neat looking widget can be embedded on your website. Customers can register through this system in which you predetermined ticket prices, number of spots available in your event etc. There are a lot of details to add, but this ensures you don't forget anything important when setting up the event. You can add different tickets, e.g. more expensive ones for better seats (and limit how many there are) or early bird discounted tickets (that are only available until a certain date/time). Eventzilla sends you a message (email or mobile notification) for each registration - you can turn this off if it annoys you. I use this mainly for trainings with less than 20 people and find it a good way to easily keep my finger on the pulse of registrations. It has certainly cut down on the back and forth (emails, phone calls...) I used to have when manually signing up people for my courses. Now I can concentrate on the actual interaction with people. You can send participants updates and information directly from the app or export a CSV to use in other places such as Mailchimp. This also makes it easy to add people to my regular mailing list (which they consent to when signing up). As the ticket and payment options are laid out clear, I have really seen an improvement in payments on time. Usually I run a course now with everyone having paid well in advance (to catch the early bird discount).

Pros:

Lots of features you need to set up a successful event. As you give potential participants a link (or embedded the beautiful widget on your site and point them to that) and they simply sign up by themselves, gone are the days of endless emails back and forth and then ending up with inaccurate or incomplete information. Using this system has also almost completely eliminated having customers pay last minute. Overall the many settings are simple enough to set up and the amount of customization options are great. Eventzilla's charges are reasonable.

Cons:

At the same time, the many ways you can customize Eventzilla also sometimes make it a bit hard to know where to look for what setting. I usually add a 'test ticket' for free to an event I create and then 'test buy' it to ensure everything is working as it should. That is a bit cumbersome, but is just a trade off for having lots of options.

Good for free or low-budget event and small-scale organization.

Comments: Very good, not perfect but for a free service and for a small-scale volunteer-based organization like mine, this does the job. Available in both desktop and mobile app version. My events have run well so far.

Pros:

Easy to use, easy to customize. Mailing and collecting participants' info was a breeze using Eventzilla. The mobile app is also handy.

Cons:

Sometimes during e-mail blast to my participants, the header (automatic by Eventzilla) can be misleading. Once it says "CANCELLATION" in the header although it was not cancelled, just merely sharing the event update to my participants.

Eventzilla Review

Pros:

With Eventzilla, I am able to create virtual and hybrid events in one place.

Cons:

Event ticketing was daunting but the vendor offered free support.

Review by system engineer

Comments: Overall, Eventzilla provides efficient event management with intuitive tools and seamless registration, though it has occasional glitches, limited advanced customization, and higher fees for premium features.

Pros:

Eventzilla offers intuitive event management, seamless registration, customizable templates, real-time analytics, and strong integration with other platforms, enhancing overall efficiency.

Cons:

Eventzilla's cons include occasional glitches, limited customization for advanced users, higher fees for premium features, and a sometimes steep learning curve for new users.

Poor automated emails for attendees

Comments: Overall it was not an easy platform to use and I would not recommend using it especially for the 2 step confirmation process

Pros:

Eventzilla has a good customer support desk and has the capability to create a 2 step sign in process for attendees which sets it apart from other platforms

Cons:

We had a very bad experience with most aspects of the event management. Most notable was the automated emails that were sent to attendees being poorly formated with spelling mistakes in the subject line.

After 3 years and 10+ Events this is still my #1 Choice

Comments: Every year I look for other services to make sure the price and service is competitive. I havent switched yet.

Pros:

I like that the site is so easy to set up a caveman can do it.

Cons:

I think they can benefit from adding more staff for customer service.

Flexible Conference Ticket management tool

Comments: Overall experience with Eventzilla was a positive one, the tools quite easy to use, and the ease of use for customers helped make life easier for volunteers managing the event

Pros:

The levels of customisation were excellent, and Eventzilla was especially useful for managing payments in regards to tickets

Cons:

It was too easy to use "pro" level options, which resulted in a bill shock situation several months after opening registrations - by then it was too late to go back to a lower tier.

EventZilla is amzing

Comments: Excellent

Pros:

I have been leveraging Eventzilla for my coaching classes for the past 3 years and I am super impressed with the user friendliness of the application and support from the team for any queries.

Cons:

Nothing that I can think of. May be socializing the events in social media can improve

Mostly good

Comments: I would suggest lot of improvements

Pros:

Eventzilla is a cost-effective option and customer service is good.

Cons:

Limited functionality. The inability to send ticket buyers of different to email lists. The inability to be able to enclose links. The company seem to want to keep everything ‘on campus.’

Easy to Use, Great for Small Businesses

Comments: Overall positive experience.

Pros:

The platform is very intuitive and easy to use. Setting up events is quick and straightforward. Events are customizable, which is nice as we hold many kinds of events (in-person, online, etc.). We've been very happy with it - it's helped our small team manage events without complication or hassle.

Cons:

We've only had one issue where the Facebook link was not working correctly, but the customer service team helped me rectify the problem quickly. It would be nice to add a speaker or company's LinkedIn or Instagram profiles in addition to Twitter and Facebook.

Eventzilla is a great asset to our sales team!

Pros:

Eventzilla is easy to learn and navigate. It makes managing RSVP lists for events easy and allows customization depending on registration process. The event pages created are clean and neat and user friendly for attendees that are registering for the event.

Cons:

There are some limitations if you need to create a detailed (multiple choice) registration page. Sometimes the font format can be difficult to format under Event Information. Would like if you could customize event page with more options.

Great Event Management Software

Comments: I have used for years for both a High School Reunion and several golf tournaments. It works well. Keeps the Management of attendees.

Pros:

Allows you to quickly setup an event, set the Venue, Set the Tickets. Accept Payments. Notifies you of Purchases. Generally a one stop for the Event. It can handle any type of event.

Cons:

Did not find it sooner. Would be better if you could spread payments using WEPAY instead of PayPal. It may be a feature but I have not found it. That would be a General Ticket is taken down by a 4 Ticket Purchase. I use Eventzilla for a golf tournament but I have several tickets that are for 4 golfers. We also sell singles. I would like it if I could reduce the Single Player count when a Foursome was purchased. I now do that manually.

Easy to use for different types of events

Comments: We have a midday event for moms and their children at our church. I needed a method to know who was coming each time so that I could plan appropriately for childcare. Eventzilla made this a simple process for me to set up and for our moms to use.

Pros:

I liked being able to personalize my use of Eventzilla for different types of events. I work in church ministry and have used this for ticket sales and just simple registrations. It helped me tremendously to be able to build my own registration forms with specific questions based on the needs of the event.

Cons:

It took me a little while to learn how to effectively use the waiting list feature with my sales and registrations. I would have a limited number of spots and needed an easy way for a customer to cancel their ticket and the next person on the waiting list to be notified.

Great tool for nonprofits

Comments: I keep using it, so it must be good. I've never felt the need to look for something else

Pros:

Super easy to use and attractive & professional look for registrants

Cons:

I haven't experienced any issues with eventzilla so far. It's done everything I needed it to.

Six Events Experience

Comments: Although this service will improve and has potential to be very good, I would recommend you look at other programs such as Eventbrite and take some notes from their business model. They are very efficient and work very seamless without lag. Although I like your event customizing much better than Eventbrite, the rest has been just off mark. Again, I am sure you will improve over time with feedback such as this.

Pros:

Great promise with intuitive layout and customize able layout.

Cons:

Reports and real time operation. When a report is ran, it should be able to be opened within a minute or less. Not be told that it will be emailed when ready. Sometimes it took a few minutes, other times, it took hours or never was emailed. Changes when customizing the event were not quick and sometimes had to wait 5 minutes or more for them to lock in, even after refreshing the cache. Payments would need to post before tickets were issued, and constant complaints from customers that would not receive their tickets and verified by us as well. Real time purchasing information was a let down as well as the app.

Easy To Use

Comments: Definitely useful to help organize your next event.

Pros:

Super user friendly and you are able to track all components of your event in one app. Plus, having the convenience of paying through the software for your event tickets is helpful.

Cons:

I think better integration with social media.

Great alternative to EventBrite

Comments: Overall I like EventZilla better than EventBrite. Not only for the cost (we are an official non-profit and giving even a small % is a lot to us), but also for the number of features that we get for that cost. Additionally, adding different types of tickets is really helpful because we can accommodate certain scenarios with our students without having to manually manage different, common ticket scenarios (e.g., reduced cost).

Pros:

I used EventBrite, but switched to EventZilla and continued to use EventZIlla because I feel the following is a better value for my money: - Seemingly more features - More customization of my event - Better admin/management features of the individual events as well as the account as a whole - Analytics on events

Cons:

- Setting up the payment was a little bit "round about" in understanding how to do so - Refunding/Canceling orders was confusing. The help document did not provide enough clarity. - Inability to transfer registrations between events without refunding money.

It has worked wonderfully for my business.

Comments: This software is excellent for our purpose. Easy to edit, delete, clone, do attendance. The mobile app is excellent. I have had no changes that I could not figure out. It is very user friendly!

Pros:

It is so easy to modify and add to! When I have to delete and re-enter due to a typo, it is very simple to edit. Very user-friendly! Love the mobile app. It is so handy when doing attendance. I really like all of it.

Eventzilla Review - Springboro Chamber of Commerce

Comments: Excellent system, we have used for about 4 years.

Pros:

Ease of use, fast response time, immediate posting, easy to clone events and copy events, edit events and use to register for our members.

Cons:

I dislike sometimes that the system is down during the week. I understand sometimes maintenance has to be done, just wish it would be done in the evenings, or on the weekends.

Eventzilla Review

Comments: We have been very satisfied with Eventzilla.

Pros:

Eventzilla is an economical and viable alternative to more expensive ticketing systems. Eventzilla is very user-friendly and easy to navigate. We were sold by the daily payment option and lower costs compared to competitors.

Cons:

The Help section doesn't cover some topics. We had a problem with a couple events with multiple dates and times cutting off ticket sales way too early and I have yet to figure out how to set the TOTAL number of seats/tickets available correctly when assigning ticket price levels. We had several complaints from patrons when using PayPal payments but most issues were resolved once we used the internal WePay option.

Good Alternative for event registration

Comments: Overall it has been a useful tool. Creating events is really simple and once you have a template, editing it for future events is a snap. Eventzilla also makes check in super simple which has sped up our registration check in lines.
I do wish there was a way to do a few customizations on the tickets. We often giveaway items at our events and wish you could print things like sizing or some sort of code on each person's ticket. Its not a deal breaker by any means, would just be a nice feature.

Pros:

Overall it is easy to use and customize. We use it for internal events that our staff attend and customizing it to our needs is pretty easy.

Cons:

Occasionally editing is difficult. If you are creating a multiple choice option and make a mistake, its not easy to just edit the one line that has a mistake, rather you have to delete it which then changes the order of how you had things listed. This can be corrected, but its an extra step I'd rather not have to make.

Good program as long as you don't have limited seating for your event.

Comments: Pros: Fairly simple to set up, seems simple for attendees to use, multiple views of attendee data, ability to email attendees. I like the export function because it allows me to save the attendee data in Excel and manipulate it to suit my needs. Customer Service via chat was prompt and effective. Cons: Does not work for events with limited seating due to "pending" tickets not being pulled from seating totals. Anyone choosing to pay at the door ends up in "pending" unless you manually confirm the ticket. If you do, it puts that customer in with those who have paid and you have no way of identifying them at check-in. A couple of times before our event I had to go in and adjust the number of available tickets to compensate for the "pending" attendees. Too many attendees had trouble with the payment process and ended up on the "incomplete/abandoned" list. From what I gather from attendees, many thought they had to have a PayPal account when they got to the payment page, so they backed out. A PayPal account is not required for payment processing since we have an account. Somehow the interface should be reviewed to avoid confusing potential attendees. Customer service via chat was prompt and effective. I'm still waiting for an email response to a question I was promised, but now our event is over. There should be a way to move attendees that end up on the "incomplete/abandoned" list to the "pending" list if they have chosen to pay at the gate.