Eventbrite Reviews

Eventbrite review

Comments: The integration with social media and email marketing tools helps in effectively reaching a broader audience. Additionally, the analytics and reporting features provide valuable insights into attendee behavior, which is crucial for improving future events. The ability to customize event pages and manage registrations in real-time are other standout features that make Eventbrite a top choice for event planning.

Pros:

What I liked most about Eventbrite is its user-friendly interface and robust features that make event management and ticketing incredibly efficient. The platform is intuitive, allowing organizers to easily create, promote, and manage events of all sizes

Cons:

One aspect I liked least about Eventbrite is the reliance on email for event reminders. There were a few instances where I missed events because I didn’t see the email in time. It would be more effective if Eventbrite offered the option to send reminder notifications via WhatsApp or SMS, ensuring that users receive timely updates through their preferred communication channels.

Eventbrite, best public event platform around.

Comments: In general I feel it is a great platform and I like getting my event information through it.

Pros:

Great way to learn about in person and online events of interest to me in my area and to get tickets.

Cons:

While browsing events and getting tickets is mostly free other than the cost of the tickets, and creating small events (25 tickets or less) is pretty straight forward. in order to do larger events I have to pay for a subscription.

Malfunctioning. Wouldn't recommend as a biz owner.

Comments: As a customer I have had a fine experience.
As a business owner using it. . . . it is not intuitive. Prices/requirements unclear, didn't end up functioning at all for me. Made several attempts

Pros:

I do like that there are all these events going on out there in the world and you can discover them through eventbrite.

Cons:

ease of use is very bad. I had used it in the past and it worked but I had to market eventbrite just like if I had my event anywhere else. It is not helping to market me. So that defeats the purpose for me. Additionally, when I recently tried to use it in 2023 I could not get my events to post, to have all the correct information. It was not intuitive and easy to understand if I needed to pay something to house my event etc. I spent a couple hours on it. Tried several things to no avail.

A good event platform for personal or professional events

Comments: I have personally done registrations and ticket sales on Eventbrite at least 100 times for both personal and professional use. Overall, it's a good tool. It's not perfect but overall, I like it.

Pros:

Eventbrite is very easy to use And as well known by the public, so is also a relatively good promotional vehicle

Cons:

It's not cheap. I always hate the percentage that comes out of ticket sales whether we pass it along to the consumer or not. For the price I feel that it could have more enhanced functionality.

Eventbrite review

Comments: My overall experience with Eventbrite is positive.

Pros:

I like the ease with which events can be announced online. A couple of times my daughter had open days for prospective schools she was interested in to attend for her secondary education. Eventbrite made it super easy to book for open days.

Cons:

It is not easy to find your tickets once you have booked them.

Great for event registration

Comments: Positive! Straightforward and simple to follow with a good range of options for events and data collection

Pros:

Great options available for different events sizes, easy registration process

Cons:

Sometimes searching to have your event come up can be tricky

Eventbrite review

Comments: Very good. I have been using them for years

Pros:

Efficient. Free service up to 25, then there is a few.

Cons:

I wish the free pricing included higher numbers, at least up to 50 before fees for use kicked in.

Great Tool, Can Do Better

Pros:

Easy to use and ability to use AI as help

Cons:

I do not like that they charge for free events now

Creating events is simple

Comments: so far it is easy I just wont use the ads again.

Pros:

Creating events and connecting them to your facebook events pages is simple.

Cons:

I felt like my return on ads and getting the word out was low. I created more traffic then my ads did.

Made events management a breeze

Comments: Made coordinating events much simpler and easier to track – and helped manage joining instructions smoothly.

Pros:

Ease of coordinating events and managing RSVPs

Cons:

Perhaps a bit "open" for the more exclusive invitations or events.

Great option, depending on your needs!

Comments: I am very pleased with the services provided with Eventbrite. It streamlines and centralizes so many processes involved in planning a conference. It also helps us keep on track, advertise with social media, and track data on attendees. It's an incredible option worth considering, especially if you are hosting/leading a free event.

Pros:

Eventbrite is an incredible platform for managing events and conferences. Here are a few reasons you'll enjoy it: - It's extremely user-friendly. Of course basic, background tech skills are helpful, but it's easy to get up and going and learn to navigate. - Similarly, the user interface is nicely designed. Nothing tricky or odd in my opinion - the webpage design just makes sense. - You can use it across multiple types of devices - not just limited to your laptop. - As long as your event is free, you can use Eventbrite for free - that's pretty incredible. - The web platform has always been quick and responsive with no glitches/errors. - It integrates seamlessly with many other platforms that you may be using when organizing an event (Sched, social media, etc.). This is great for promoting! - There are lots of customization features. I feel like I've only scratched the surface with all that's available. - Effortlessly creates scanning systems for participants. - Although not as powerful as the website, there is a mobile version that is growing with features. - I just love that Eventbrite streamlines so many things for me. Instead of having to jump between multiple tools/platforms for multiple purposes, Eventbrite centralizes a lot involved in our process.

Cons:

I have very little to complain about with this platform, but I do think there is room for improvement with customer support. There response time was good, but could improve. It might be helpful to build out a better FAQ or help system in the website, since there isn't a lot of blogs or help available from other sources. Next, we offer a free event for educators, but I think the service charge would be expensive and cut into profits if our event was a paid conference.

Good for event promotion and ticketing/applications

Comments: I enjoy that Eventbrite lets me "follow" groups whose events I'm interested in, so that I can be notified whenever they post a new event. Eventbrite provides high-definition live streaming of the events and real-time interaction with attendees.

Pros:

Eventbrite has made it so simple for me to organize and host an event. All the fundamentals are laid out in a clear fashion, which simplifies management. You can also look back at past events you've made, which can be a wealth of information. One of the features I appreciate best is the ability to administer multiple "organizations" (profiles) from within the same account.

Cons:

When it comes time to make the abbreviated URL to promote the event, I always seem to get flustered. There's room for development there, and the ensuing connection might be integrated into the production of the event as a whole, in my opinion.

Thumbs up to Eventbrite

Pros:

As a user, it is very easy to use, you click the event you like, you put your email, pay if it needs to and checkout fast. It sends you a confirmation right away and you receive notification or reminder upon the events. Even my old colleagues who were very into RSVPs in a very-old fashion way can figure out how to book an event for themselves and checkouts. As an administrator, posting an event is very easy, it has automatic payment processing, basically, it's like posting a regular post and Eventbrite does the rest. I don't have to send invitations to everyone individually, waiting for them to pay and to confirm.

Cons:

Everything actually looks fine, it's just money-wise, everyone wants something free especially since I'm only using it once or twice a month. There was one time that I was about to charge more than I expected too, but it's a good thing Eventbrite did something about fixing it.

Crazy High Ticketing Fees - Froze My Payouts During COVID - Won't Stand By Agreement

Comments: Extremely painful.

Pros:

Eventbrite is easy to use. It's designed well.

Cons:

Customer service really stinks at Eventbrite. They're just looking to get paid. Their fees are high, sometimes 15-20% depending upon your ticket price. They had agreed on our festival to payout daily leading up to the event but changed their mind when COVID hit (to hoard cash and save themselves while screwing their event organizers.) Now they are expecting people to pull off multi-million dollar festivals without collecting any of their ticketing money up front. The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it. Surprise surprise! They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event. Eventbrite is going to bring the event industry crashing down due to the way they handled COVID.

Extremely helpful tool for organizing an event

Comments: Eventbrite provides great flexibility to customize the registration form, ticket types, promo code, guest lists, and analytic report based on our needs. Also, the service fee and price are transparent. I have used another ticket selling platform, the price appeared to be cheaper than Eventbrite, however, there is hidden cost within it that I was not aware of.

Pros:

The app are is very easy to navigate and is very convenient to do check-in. I have used the Eventbrite app to check in guests in an event with around 1000 attendees. The app saves us much time and we can easily get the attendance of our guests as a useful data.

Cons:

There are many functions and features for the analytic report, it took me a while to familiarize every function. However, once I figure them out, I can access to very useful data and reports that help me organize my future events.

Eventbrite Review from Sophia

Comments: Overall great. We manage registration for events and set up notifications, pricing, and promo codes.

Pros:

I feel it is relatively user friendly to set up events & then manage notifications.

Cons:

The place to put the promo code is not easy to find and we often get questions about this. Also I wish fees could be refunded for folks no longer interested in taking the trainings/ classes.

State of the Art Event management

Comments: The event I attended which was managed via Eventbrite hat serval hundred attendees. From a visitors perspective anything worked flawlessly and smooth. The event I set up was a lot smaller but also worked out great from an organizers point of view. I am confident Eventbrite played a central role to this as it streamlined the organisation and the preparation as well as positively supported the execution of the events. Eventbrite is a modern, fast and anticipating web application that is easy to use and works for teams colaborating in organizing small and obviously medium to large sized events. It also funnels some of your more exotic ideas about how your event should work down a reasonable lane, which is healthy, es pecially for newcomers and the less experienced. I simply can recommend Eventbrite and will use it again for our followup event(s) in 2019.

Pros:

I used Eventbrite a couple of times when booking events for myself or colleagues. It was simple, easy, had the information I was looking for where I expected it to be and all (comprehensive) steps that led me through researching the event (MTP Hamburg) to choosing what I specifically wanted to finalizing booking completely without any hassle. A while later I had to organize an Event myself and remembered my positive experience as a user, which I wanted to provide to attendees of my event as well. It was then, that I realized how much this has to do with the way you setup an event from inside Eventbrite. There is a verry good guide for setting up events and a step by step tour for beginners. There also are recommendations about what to do when and what information might be expected by potential attendees. I liked the basic support which was included as a beginner. Also, there are areas where Eventbrite clearly draws a line regarding its functionalities and forwards you to connected third party services (as for example if you want super fancy badges or have more esoteric data mining procedures in mind regarding your attendees data). As a newbie to event management AND Eventbrite in particular I was also happy about the broad spectrum of FAQ and help videos. I was very happy to be supplied with a solution that provided me with high quality, easy to use features and was free to use for my non-profit event on top of it.

Cons:

Speaking of FAQ and learning how to use Eventbrite it is true that there is a lot of material available online. Sadly there is also light and shadow to this. Some of the explanations I found online were clearly dated and others did either not cover the specifics of the topic I needed (recommendation / invitation based multi stepp application requests) or referred to things which had been changed in the past. Also the Options for the design and look of the Event Homepage were limited. These aren't necessarily bad things only. BEing forced to stay with a simple (but still beautiful) Layout as well as required to go with a simpler application process then I imagined in the end turned out to be good as it simplified things and allowed me to concentrate on matters more central to the event I was planning. It just needed some letting go first and willingness to do it differently than I first had imagined.

Solid Event Hosting Option With a Few Quirks

Comments: With a large number of "event applications" out there, Eventbrite has found its way to the top of that list thanks mostly to their easy to use interface and well thought out back-end that not only covers all of an event host's bases but also integrates with other areas of their marketing. Free to anyone who isn't requiring payment for tickets, Eventbrite makes it easy to quickly put together a good looking registration page fast, without the hassle of payment or subscriptions. The paid feature for anyone requiring ticket fees is a little more rigid in how the user can collect it's money which can make it a little tougher to work with depending on how badly you need the revenue from your ticket sales. The payment processing fees are still reasonable, though.

Pros:

-Powerful system that provides a large number of great features (creating, promoting, tracking, checking-in, analyzing) for free -Event page creation is quick and easy. If you want something simple, you can be done in minutes. If you want to customize different areas of the design and registration process, you have that ability as well. -Integrations with outside marketing platforms like HubSpot and MailChimp allow the user to connect their other marketing platforms together to create the most powerful event marketing toolset you could ask for. -Relatively good analytics and reporting sections gives you solid insight into how successful your event was and where you can improve moving forward. -The mobile application (Neon) for event hosts makes checking in attendants a breeze by either scanning the printed tickets Eventbrite provides or just finding their name and swiping your finger across it! -Customer support is relatively attentive (I've averaged around 3-5 minutes on hold before speaking to a representative via phone) and the knowledge base they've set up on their website it pretty helpful when it comes to answering some of your intermediate-level questions around customization and platform functionality.

Cons:

-The paid feature is a little rigid when it comes to payout structure compared to other options. You normally can't receive payout for your ticket revenue until your event ends, making it a tough option for those looking to promote an event months in advance who need the revenue now. Definitely something to consider. They provide early payout, but depending on how much revenue you're expecting to generate, that may not even be a viable option. -Customizing your registration page with your brand's colors, logos and images can be difficult and require some coding skills. You also won't be able to get rid of the Eventbrite branding so anyone looking for total design control may not like this option.

Eventbrite: A Game-Changer in Event Planning and Ticketing

Comments: My overall experience with Eventbrite has been extremely positive. From start to finish, the platform provided an intuitive and user-friendly interface that made event planning a breeze. The powerful promotional tools helped me reach a wider audience and boost ticket sales effectively. The robust ticketing system offered flexibility and seamless payment integration. The comprehensive analytics provided valuable insights for optimizing my event strategies. With excellent customer support, Eventbrite truly exceeded my expectations and made my event planning experience a success.

Pros:

Eventbrite has completely transformed my event planning experience. The user-friendly interface made setting up my event a breeze. The powerful promotional tools helped me reach a wider audience and boost ticket sales. The robust ticketing system allowed me to create different ticket types and seamless payment integration. The comprehensive analytics provided valuable insights for optimizing my event strategies. Overall, Evenbrite is a game-changer in event planning!

Cons:

While Eventbrite is an impressive platform, there were a few areas that could be improved. Firstly, I found the fees associated with ticket sales to be slightly higher compared to some other platforms. Secondly, the customization options for event pages and ticketing could be more extensive. Additionally, although customer support was generally good, response times could be quicker during peak periods. Lastly, the reporting features, while informative, could benefit from more advanced analytics for deeper insights. Despite these minor drawbacks, Eventbrite remains a reliable choice for event planning and ticketing.

Automate and Streamline your Events!

Pros:

Eventbrite serves as a semi automated planning service that is mostly free to use. It allows you to book events, invite a few or a mass of people via spreadsheet or other import functionality and schedule the timing of when the invites will go out. Furthermore, it can do follow up reminders and keeps track of who opened the invitation, the attendance, and what type of ticket was purchased. Most importantly, it allows you to offer many types of attendance tickets, including a virtual attendance option if you're livestreaming. This is crucial if you're trying to get an accurate headcount of people who will be physically in attendance at your event.

Cons:

The multi user interface gets a bit tricky during set up. If you want multiple individuals managing your events, the set up is initially a bit taxing but once its up and working, there isn't an issue. There should just be a click and go functionality for assigning managers and users.

Eventbrite makes life easier!

Pros:

Easy to use. You can have your event ticketing up and running in minutes. I have been using Eventbrite for ticketing for about five years. It has helped make event management so much easier. I used it for school admissions and event purposes, for nonprofit fundraising events where tickets were complimentary, etc. It is easy to specify the exact questions for my guests, gathering data on them that helps me in other areas. Easy integration into websites and emails. I have recommended Eventbrite to so dozens of businesses, organizations and individuals. Easy to use product and with all that I often have going on, it's nice to know I can depend on Eventbrite to quickly make a difference.

Cons:

You can search for a registration based on a registrant's name. However, you cannot print a report by Registrant's last name. Not being able to print a registration report by the name of the registrant is the only reason I gave this product four stars instead of five stars. Help screens are good. The help response I received was very clear and easy to follow. It would be nice to have a live person to do a chat box with or talk to but so far, all of my questions have been addressed either in the Help screens or when contacting support.

Eventbrite Keeps the Clouds Away from Your Event

Comments: My overall experience with Eventbrite has been great! I have read some unfavorable reviews but, that has not changed my mind. I have utilized Eventbrite for internal company events, planning external other social events and purchasing tickets to events. It easy to use and hassle free for the novice or the experienced party planner or event manager.

Pros:

Planning an event can be difficult without the use of an event management software. My preference is Eventbrite. In today's society where people are so busy managing their own lives, its hard bring people together. From a moments notice, to 2-3 weeks in advance, using Eventbrite can make sure your event is anything but successful. Eventbrite offers tools to assure that you can keep up with the logical changes while you are on the go. It also makes it easier for invitees to respond while they are on the go. Its a win win with Eventbrite. It cost effective (no more purchasing expensive invitations and costly postage) and convenient.

Cons:

Eventbrite needs to implement a 911 response team approach for customer service. Hit it, respond to it, solve it! Also, so many people are use the service now, I am unaware if it has safe guards against crashing and; if it does... what happens to my information? I do think that due to the high percentage of users at any given time, the system slows down considerably. This can be frustrating when trying to pay for an event or responding to an RSVP. The goal is stay focused on the goal. To assist users in planning and executing hassle, stressfree events.

I would not recommend Eventbrite

Comments: My experience of Eventbrite has been very poor. It adds a great deal of time and worry to my working day whenever I have to use Eventbrite and follow up on it. Whenever possible, I avoid Eventbrite, and I have found that with some events and venues, while Eventbrite claims there is no availability, if one is able to circumvent Eventbrite and book directly, there is availability, so Eventbrite often seems a useless, even frustrating and counterproductive, unnecessary 'middle man.' I have had so many variedly negative experiences with Eventbrite, that recently, I decided for events that only book through it, if the event can be missed, it is more productive to not attend the event than deal with Eventbrite.

Pros:

While I do not actually like anything about this software itself, I do like that, although with considerable difficulty, it enables me to book online for events. I simply wish that events would use different software in order to achieve the same end result of allowing booking online.

Cons:

I find this software unwelcoming and overly complicated to achieve a seemingly simplistic task. It is even difficult to sign in, and I am rarely sure, even after receiving a confirmation e-mail if I have booked correctly. As a result, I regularly waste time calling the event venue the next day, if a number is provided, to check that all details have been accurately received, and often (not always, but more frequently than I regard as reasonable), despite having received a confirmation e-mail, had I not checked with the venue, I was not booked into the event, which for events with limited space is, of course, potentially especially problematic. As a culture writer, attending arts events is an important aspect of my job, and it is a great time waster and strain whenever an event is done entirely through Eventbrite, as I must check anything possible and still be nervous that I will have trouble attending a sometimes necessary event.

Cheap E-Mail Automation capabilities

Comments: The problem that I was able to solve was spending less time on event coordination- I was wasting too much time emailing individual people about events. Because I now waste less time on E-Mail campaigning, I can spend more time doing things that benefit the organization better. Additional benefits that I realized are the creative capabilities that the software allows. I do not have any graphic design experience but was able to create creative and attractive content for E-Mail campaigns.

Pros:

the most helpful part of using Eventbrite is that I can automate my E-Mail campaigns and event invites for FREE! That's right, it cost my organization no money to automate event planning and E-Mail campaigns! The upside to Eventbrite is that you can set up campaigns months in advance. When I was leaving my job, I wanted to make sure that events and other activities did not fall through the cracks, so I automated event updates and reminders for the next two months after I left.

Cons:

I dislike that the software does give you very much flexibility when it comes to creating content. There is a pretty set design potential for events that can become tiresome. It is also difficult to upload certain videos and images according to their different qualities.

Eventbrite makes it a lot easier to manage the A-Z of our events

Comments: Eventbrite has been a wonderful addition to our business. It used to be a huge pain to manage our events, especially the bigger ones, but thanks to Eventbrite, we've been able to easily set events up and have them look good for our clients, and have logs to refer back to afterwards. I'd definitely recommend it if you don't currently have a decent system in place

Pros:

The best thing about it is its performance. We've had issues in the past where our event software would crash or start stuttering when people were trying to sign up which was very problematic for us. But we haven't ran into anything like that with Eventbrite so far. It's easy to use, looks profssional, and works smoothly

Cons:

Not a huge issue but it would be good to have more tutorials and documentation to help us find new ways to use it better.