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About Dayforce HCM

A cloud-based HCM platform that brings together payroll, time and attendance, and HR.

Learn more about Dayforce HCM

Pros:

Ease of setup and onboarding. Integration in all areas of the product.

Cons:

The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce.

Dayforce HCM ratings

Average score

Ease of Use
4.2
Customer Service
3.8
Features
4.2
Value for Money
4.1

Likelihood to recommend

8.0/10

Dayforce HCM has an overall rating of 4.3 out 5 stars based on 995 user reviews on Capterra.

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Jerad
Jerad
Cashier in US
Verified LinkedIn User
Retail, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Simple and easy

5.0 3 weeks ago New

Comments: Overall I was very satisfied with the experience I had with dayforce.

Pros:

What I liked most is the easy way it kept track of my work hours and when combined with day force daily pay, I always had access to funds if I really needed to.

Cons:

When dayforce has system updates, you typically are unable to day anything on the program usually for a few hours.

Chelsea
HRIS Specialist in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce- Helps all your People Needs

5.0 3 weeks ago New

Pros:

Dayforce has all the solutions you need to manage your workforce and keep them engaged. From the core services such as payroll and benefits, to a slew of talent modules to help with recruiting, onboarding, and much more.

Cons:

Dayforce can be very technical if you want to keep things customized to your company. So having someone on the technical side in your company, managing and maintain configurations may be needed.

Jennifer
HR Manager in US
Construction, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce Review

3.0 last month New

Comments: It's been ok. It does what it needs to do.

Pros:

The ACA reporting and benefits management.

Cons:

Not very user friendly on the employee side.

Se
HRIS in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Does the job

4.0 2 months ago

Comments: Generally positive. It's niche for certain industries, US or Canada are great.

Pros:

Effective and customizable US timetracking, labor cost features, balance tracking, and payroll processing.

Cons:

Recruiting/Candidate functions are clunky and not fully integrated in a meaningful way. Forms/workflows require a lot of expertise and trial/error. Majority countries in APAC are not 'native' payroll engines, so there's a lot of rules and parameters, not a lot of flexibility or automation without some out-of-system workarounds.

Verified Reviewer
Verified LinkedIn User
Packaging & Containers, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good product with a promising future.

5.0 last month New

Comments: Overall positive experience with Dayforce. The platform allows us to configure changes as needed without the ability to rely on Dayforce support. Dayforce Tax could use some improvement.

Pros:

The ability to configure changes within the application for our organization.

Cons:

Dayforce Tax Services does a poor job of partnering with clients. The system does not naturally respect tax jurisdiction reciprocity rules.

Courtney
HR Manager in Canada
Mechanical or Industrial Engineering, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

HR Manager

5.0 last month New

Comments: Overall I enjoy Dayforce, it makes daily HR stuff easier

Pros:

The ease of use and constant updating to make the system better. they have a great conference with great sessions that help you level up your Dayforce knowledge and skills

Cons:

My frustrations don't really have anything to do with Dayforce program itself. More just keeping myself updated with changes and scope.

Chris
HRIS Analyst in US
Furniture, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce Review

5.0 4 weeks ago New

Comments: Overall Dayforce is a user-friendly system and helps maintain accurate and up to date information.

Pros:

Dayforce makes it easy to maintain accurate employee information. It also provides easy avenues of two-way communication between the company and its employees.

Cons:

There is still some functionality that it is missing, though they are constantly working to improve in those areas.

Joel
Automation Engineer IV in US
Pharmaceuticals, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great digital alternative to time tracking

4.0 2 months ago New

Comments: Overall Dayforce has been great for us to allow everything to be easily accessed and much more organized. I'd highly recommend this to anyone that is looking to replace tedious paperwork with a digital alternative

Pros:

Dayforce allowed our company to put timesheets and other information in a digital environment and allow us to rely less on paper and keep everything more organized.

Cons:

Absence of leave tracking such as vacation could be improved, allow end users to customize different options for sick leave, bereavement etc.

Mary
US
Telecommunications
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice

Dayforce HCM user for 4 months now!

3.5 10 years ago

Pros:

The thing I like best about Dayforce HCM is that it is all on one platform. We came from a world of uploading and downloading many times to get the information where we needed it and in the format we needed it. This has saved us 1.5 days every other week in processing time! I was also very impressed with the CEO at how intimately he knows the system and can answer any question about it. You don't find that very often in CEO's, especially for a company the size of Ceridian. He's a very friendly person as well!

Cons:

We find the adhoc reporting a little difficult. We are accountants and not very familiar with SQL programming, and SQL is needed sometimes to write expressions in the adhoc reporting. We are still pretty new to the system, so maybe this is something that will come with time. The customer service could use a boost as well. Sometimes we feel the time frame for our tickets to be addresses/completed are a little long.

Antonia Bolena
Technicial Assistant in Canada
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Friendly app

4.0 last month New

Comments: Easy to use. It is a friendly app for everyone

Pros:

It is an incredible app to control my working hours. See pay payment, ask for vacation

Cons:

App version show small details in comparison with webpage.

Lillian
Lillian
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

One of the most advanced HRIS platforms

5.0 last year

Comments: I like that it works with Microsoft Office and that we can connect it to other systems via several different application programming interfaces. Their most recent updates have been great, and I can't wait to try out the next things they've been hinting at.

Pros:

Dayforce HCM is used for new hire processing and health insurance enrollment. Our company processes three different payrolls for its different employee types (Union, Exempt, and Non-Exempt).

Cons:

There is a unique Employee Number for each worker. It combines the two into one cohesive whole while making reports. To properly divide them, I must always use the Text to Columns function in Excel. If they could be separated straight away, it would be great.

Wendy
Senior Analyst, HRIS in US
Mining & Metals, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dayforce HCM - 2023 (Walett)

5.0 last year

Comments: Overall, my experience with Dayforce is pleasing. We have implemented workflows and added logics to streamline many daily functions.

Pros:

Dayforce HCM offers features which are in high demand for an efficient HR division. The various modules ensure essential data is reportable and readily available for compliance testing.

Cons:

The reporting module is complex and requires a high degree of IT knowledge. Topics are not aligned in statndard forms which creates frustrating events when building new reports.

Line
Payroll Manager in Canada
Insurance, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Dayforce HCM Review

5.0 12 months ago

Comments: Dayforce HCM is definitely the most powerful payroll system that I have used in a long time. It is my top choice when it comes to Payroll and HCM providers.

Pros:

The implementation team was very knowledgeable and they listened to what we had and how we wanted to improve the new system. They were so easy to work with.

Cons:

Wishing that some of the fixed reports would be flexible and could add information that would save us time from having to vlookup different reports together.

Verified Reviewer
Verified LinkedIn User
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Complete and comprehensive HRIS

5.0 last year

Comments: It is overall very user friendly. I think Ceridian listens to their customers and is heading in the right direction.

Pros:

The integration with Microsoft O365 makes IT happy, while the thoughtfulness pleases HR and Finance staff.

Cons:

It should s starting to get pricey because of all the modules.

Christian
News Editor/Journalist in Denmark
Newspapers, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Dayforce HCM Review: A Comprehensive Solution

5.0 2 years ago

Comments: Overall Experience Review for Dayforce HCM: Dayforce HCM is a great HR software solution for businesses looking for a comprehensive solution. It has a wide range of features and is relatively easy to use. However, its cost and complexity may be a hindrance for some businesses.

Pros:

Dayforce HCM Positive Aspect Review: Dayforce HCM is an incredibly comprehensive HR software solution that provides a wide range of features to help streamline the HR process. It is user-friendly and offers great customer service.

Cons:

Dayforce HCM Negative Aspect Review: Dayforce HCM can be quite expensive and its learning curve can be steep. Some of the features can be a bit tricky to use and the interface can be a bit cluttered.

Amanda
Amanda
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

I appreciate how easy it is to commit payroll using Ceridian

4.0 last year

Comments: It's aesthetically pleasing and uncluttered. Instantaneous and efficient payroll processing. I like that it always seeks for new and better features. Many of our company's manual processes have been eliminated thanks to Ceridan Dayforce.

Pros:

Dayforce streamlines our human resources, payroll, benefits, time tracking, recruiting, and onboarding processes, increasing productivity, profitability, and morale across the board.

Cons:

I didn't like the reporting since you couldn't change some of it and it was all in PDF format, but they've made great strides in that direction in the three years since we started working here. V2 reporting allows for more flexibility and personalization.

Katrina
Katrina
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

It centralizes all of our record-keeping

4.0 last year

Comments: It consolidates our filing systems into a single location. Employees only need one login to enjoy the full range of benefits. Time may be tracked daily, and annual reviews and objectives can be modified with this system.

Pros:

The Dayforce platform allows for extensive customization. From scheduling to advancement to benefits to individual employee profiles. The centralization of these capabilities makes it easy for both the supervisor and the worker to track everything.

Cons:

The timesheet tool is just one example of a bit of a pain to navigate. It takes a lot of clicking around to get to the final tally of hours put in.

Jen
Payroll Specialist in US
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dayforce Review

4.0 last year

Pros:

The combination of time and attendance and payroll in one application is a game changer. It is one system that flows together. Being able to calculate payroll daily is also a big plus for my company. The system is pretty easy to understand from hire to retire.

Cons:

Although the process of getting help through customer service is great, there are obstacles with language barriers at times. Since Dayforce is global, their support teams are global. This has proven challenging at times with understanding what we are trying to accomplish.

MariBeth
Accounting/HR System Analyst in US
Paper & Forest Products, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Dayforce HCM Review

4.0 5 years ago

Comments: We have been able to become more paperless with Dayforce. For the most part, payroll processes correctly each pay period. Open Enrollment saved lots of time and paper and the employees seemed to really like the process. I think as we learn to use all of the functionality of the system, we will find more benefits and cost-savings. We are just disappointed that we did not get this information/recommendations from our implementation team. And the fact that modules that should have been live and working properly at the time of implementation are still not functional has been extremely frustrating. Our HR Admins are doing more work now, than they did before implementing Dayforce , where Attendance Management is concerned.

Pros:

The system has lots of flexibility and functionality - unfortunately our implementation did not go very well (we are still working on it over a year after going live) so I don't believe we are using the system to its full capacity. The user experience is really friendly. Our current employees and onboarding employees like the system.

Cons:

It seems that the implementation team wants to cut you off long before the system is running as expected. It's wonderful that Ceridian is working on so many great, new, cutting-edge options but our users (PR/HRAdmins, Managers) just want the current functionality to work properly. We are still submitting lots of tickets to support on a weekly basis and we have found the quality of support to be herky-jerky. Some of the reps are really good and others seem to just want to get the case off their plate without full resolution of the issue.

Elhadj Sadou
Ingénieur avant vente chez E-cash guinée in Guinea
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My opinion on Dayforce HCM software: a complete solution for human resources management

4.0 2 years ago

Comments: Overall, Dayforce HCM is a complete and innovative human resource management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency. The solution is customizable to meet the specific needs of each company.Workforce scheduling is one of the key features of Dayforce HCM, which helps plan employee schedules based on business needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information to make informed decisions.However, the cost of Dayforce HCM can be high for some small businesses, and setting it up can be complex and require extensive training for employees responsible for implementing and managing it. Some Dayforce HCM features may also not meet specific business needs.In sum, Dayforce HCM is a complete and powerful human resource management software that offers many advanced features to simplify the administrative tasks of HR professionals. However, before choosing Dayforce HCM, it is important to consider your specific business needs and ensure that this software will meet those needs.

Pros:

Dayforce HCM is a comprehensive human resource management solution that efficiently manages employee-related processes, from payroll to workforce planning to talent management. This software offers many advanced features that simplify administrative tasks for HR professionals, saving time and reducing costs.One of the most impressive features of Dayforce HCM is workforce scheduling. This feature helps plan employee schedules based on business needs, taking into account employee skills, preferences, and constraints. Workforce planning is also integrated with payroll, which automatically calculates working hours and costs.Dayforce HCM is also highly customizable, allowing businesses to configure the software to their specific needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information for making informed decisions.In sum, Dayforce HCM is a complete and innovative human resources management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency.

Cons:

Although Dayforce HCM is a complete and powerful human resources management software, it may have some disadvantages for some companies. Here are some things to consider:First, the cost of Dayforce HCM can be high for some small businesses, which may make it inaccessible to some businesses with tight budgets.Additionally, some companies may find that setting up Dayforce HCM is complex and may require extensive training for employees responsible for implementing and managing it.Finally, some features of Dayforce HCM may not meet the specific needs of some businesses, which may make using the software less convenient for those businesses.In sum, Dayforce HCM is a complete and powerful human resources management software, but its cost, complexity and customization can present challenges for some companies. Before choosing Dayforce HCM, it's important to consider your specific business needs and make sure this software will meet those needs.

Joanne
Manager, Human Resources in Canada
Building Materials, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

DayforceHCM - One Year After Implementation

5.0 7 years ago

Comments: Pros - Our previous system basically operated on a "point in time" basis; historical information was kept in hard copy in employee files. Reporting from the payroll system was difficult and in many cases required expensive custom reports to be written by the service provider. Approximately 65% of our employees do not have access to the company email account, consequently requests for vacation payments, time off requests, address changes, tax changes, bank account changes were sent to HR by the employee's manager. Employees monitor their own personal information in Dayforce such as salary, job title, etc. ; they have access to forms; managers have access to a multitude of reports to help them manage their workforce. The HR/Payroll team have the ability to provide executive reports almost instantaneously - time spent producing management reports has been significantly reduced. Company policies and agreements have been uploaded into Dayforce eliminating the need to produce hard copy documents - this includes handbooks, links to benefit websites, corporate forms (eg. Code of Conduct) which saves time and money - no hard copies required. Time spent in payroll has not reduced, however, quality has increased significantly - more time is spent in value added auditing rather than paper processing. Compliance with legislation is much easier to manage. Immeasurable ROI on employee satisfaction - we spend more time talking to our employees; Dayforce has facilitated a closer relationship between HR and employees - they feel like they are part of something big, because they can see it! HR and Payroll is no longer a mysterious machine somewhere in corporate office. The Ceridian learning tools are awesome - although we do not have all of the modules, providing access to the Ceridian University gives us opportunities to attend sessions and experience other activities that our organization may want to consider. Con: We do not have enough time to explore/implement the many features available. Overall Satusfaction: Dayforce provides everything we need! Recommendation to Other Buyers - Dayforce HCM is powerful and I highly recommend it for human resource management.

Stephen
HRIS Administrator in US
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Review of Dayforce HCM

5.0 8 years ago

Comments: Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules. As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all. It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust). The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees . Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Pros:

One database means data is always consistent throughout modules. The flexibility within the configuration is unmatched. Beautiful appearance and very user-friendly.

Cons:

The switch from SilverLight to HTML has been slow and each release has been somewhat buggy initially after upgrading.

Shreshthi
HRIS Manager in US
Mental Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dayforce - HR and Payroll software

4.0 4 years ago

Comments: It is a good product. It is cloud based which makes is highly desirable during the pandemic. Customer support is also very helpful.

Pros:

A lot of features are easy to adapt and there is less of a learning curve. The software can be used for a host of HR functions from payroll to recruitment, LMS, performance management and more.

Cons:

The system has a vast number of features and one needs to rely on a consultant for customization. Advanced knowledge of software engineering is necessary while creating reports or XML forms.

Verified Reviewer
Verified LinkedIn User
E-Learning, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Similar to Other Solutions, Not Great for Learning Feature

3.0 5 years ago

Comments: Overall experience as an end user was positive on the HR/Payroll side as far as interface and being intuitive. Disappointed with some features and functionality being sold as available but then unavailable when asking to see them in action.

Pros:

I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features.

Cons:

In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After getting to try it hands-on, we found out why. Despite being told all file types and sizes could be stored in the repository, this was not the case. We also uncovered many functionalities that we'd been told were available were, in fact, not. The backend at the time we evaluated this solution for Learning was actually powered by Docebo and not Ceridian. That is strictly the Learning content repository, not the HR solution side, to be clear. At any rate, the Learning solution was definitely not what was described to us in features, functionality, and in general based on our needs analysis. If you evaluate this solution, get all the right teams and experts involved that will ask the right questions and ask for a hands-on walkthrough of the backend. The demeanor of our sales contacts after inquiring about the absence of much of what was promised changed abruptly. Subsequent interactions were very negative overall with portions of the team.

Randy
Payroll/HRIS Manager
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Dayforce HCM great for Payroll and HRIS

4.0 7 years ago

Comments: Dayforce works great under the right circumstances, but they still have some work to do to gain a bigger market share.

Pros:

Dayforce HCM (DF) is a great product for payroll, which is the company's core offering. They have incorporated other HRIS modules into DF, some of which work extremely well. Dayforce does a great job of using only one employee record for everything, so there are no internal interfaces, and all changes are made real time. The company keeps up to date on all regulatory changes, and is quick to roll out updates and fixes to the software, which are seamless because they happen in the cloud. Works great for both our US and Canadian populations.

Cons:

Dayforce does not process payroll in Mexico, so we cannot use it for the sole solution in North America. The reporting on data is sometimes difficult; the tool is pretty robust, but some common-sense reports are almost impossible to build, due to the cumbersome process of linking data fields together. This is getting better, but still lacking. Support response times are usually timely, but support personnel are not always knowledgeable enough to fix the issue right away. Any extra work on the product is always billable, and never cheap. Due to the design of the product, any changes to the company's organizational structure will almost certainly result in a long, expensive project to update the product.