Nextpoint Reviews

Great legal support software

Pros:

What I love about this software is that it allows you to review legal documents with unilimited data hosting and it allows you to organize it and modify it the way you want to and is easier for your team to view. It also allows you to keep track of all the documents, mails, attachments and threads. It also gives you the tranquility that the uploaded files are secure.

Cons:

It is not a very friendly software, for me and my team it was a little bit hard to take control over the platform.

Nextpoint makes it easy to review documents

Comments: Overall, easy to use and quick. I've been able to set up the categories of documents I want, and the various levels of designation quickly. The program is straightforward and doesn't take a lot of time to learn.

Pros:

The layout makes it easy to search for and review documents. Actually reviewing a document and searching through it is also easy and quick.

Cons:

Batch reviewing/marking documents was a bit difficult. Also, the process to print out a pdf of a designated document was a bit difficult.

Anxious for Nextpoint to work out the 'kinks.'

Comments: Not a great 'diy' solution. You really need their premium support and specific task training. They are very receptive to product feature improvement suggestions and have great communication on new functionality.

Pros:

Nextpoint pricing model is very affordable. Case set up is simple and relatively quick. Productions, once your templates are set, are very straightforward. Transferring data from the Review db to the Prep db worked great and Prep is very functional, although I did not have the opportunity to export it for trial presentation. One-on-one product support staff are extremely helpful.

Cons:

Admin tasks in this product require more steps than it should take and cannot be done 'on the fly.' The trainers even say that they have multiple windows open at once to perform these tasks, then refresh the window you are working in. The UTC date is everpresent and takes back-end work to show local time zones, which costs PM billing time. Search language is unique, if you have a boolean searching background and try to apply it, you will get frustrated and need to learn the specific search language format in Nextpoint. Even with their advanced search area, we would get inconsistent results when attempting multiple search criteria. 'Help Desk' support often misses the mark in resolving support issues.

Nextpoint has been a lifesaver!

Comments: It has been a lifesaver on large projects. We can produce large amounts of discovery quickly and search through discovery received efficiently.

Pros:

It is very user-friendly and makes even the smallest of tasks a breeze to complete!

Cons:

For larger uploads, it takes quite a bit of time to process.

Nextpoint is great online and do-it-yourself E-Discovery software!

Comments: Benefit of the functionality and capability as a power user to independently and fully control and process your own data. From import, review, searching and native or image document production exports with an easy-to-use cloud-based platform.

Pros:

Best features are the self-import tools and field mapping; ability to organize your data into custom folders and custom export settings.

Cons:

Just a few. Difficult to see original client folder structure of how data except in a metadata field; need custom placeholder pages; cost and pricing option to host data on month-to-month basis or in an online storage state.

Deposition Transcript Management Platform

Comments: Superb customer service. I especially appreciate that they are staffed with experienced litigation attorneys who can infuse the product and conversations with practical knowledge and understanding.

Pros:

Best UIX I've encountered. Superior customer service. Dev team listens to end users and accepts critical feedback.

Cons:

The product continues to advance - but there are some areas where further development could occur. I believe these will be overcome as long as the company continues to engage in constructive dialogue with its end users.

A terrific rediscovery solution

Comments: We've been pleased with Nextpoint overall. The "all you can use" pricing model means we're free to use the software for all of our cases without fear of sticker shock when clients receive the bill.

Pros:

The software is relatively user-friendly, and the online help features are particularly helpful. We've also enjoyed our interactions with Nextpoint staff, who are uniformly responsive, friendly, and helpful.

Cons:

Most of our concerns about the software have been addressed in updates over the years we've been using the platform. That said, we acknowledge Nextpoint isn't as powerful as some of the top-tier ediscovery platforms. But it's not priced like those platforms either, so the trade-off is a fair one.

A Trial Paralegal's Perspective

Comments: Nextpoint offers significant advantages, starting with its seamless transition from discovery to litigation, and culminating in enhanced courtroom efficiency. Its robust organizational tools and remote access capabilities streamline the entire process from initial organization to effective presentation in the courtroom.

Pros:

One of Nextpoint's standout features is its robust organizational tools, which let users sort information by facts, people, and issues in alignment with the trial process. Additionally, its remote access capability is invaluable in the courtroom, allowing legal professionals to manage case files, evidence, and documents in real-time, including finding and marking exhibits or deposition call outs on the fly as issues arise.

Cons:

The system does have limitations in the ability to map all metadata fields during import. This can result in complicating data representation, requiring manual corrections to ensure consistency.

Search tools make is easy maneuvering through voluminous documents

Comments: Very user friendly once you learn how to maneuver throughout all the options

Pros:

Easy to review and code documents in a reasonable fashion

Cons:

It was frustrating at first trying to get to know all the ins/outs of Nextpoint, but once you become familiar with it, it really does make the job easier Importing documents takes a long time on the back end

Good Reasonably Priced Option

Pros:

Ease of use - the software is very user friendly, searching is fast, bulk tagging very useful

Cons:

Certain useful metadata fields are hidden and there is no access to the back end of the database to make edits (such as editing productions, and re-upload load files); there are limitations to perform various tasks (maximum 5,000 documents) - cumbersome when you have very large databases

User-friendly platform for eDiscovery

Pros:

Building a database from scratch with Nextpoint is quite simple. After a few trainign sessions, or with the extensive guides available, coding your database is easy.

Cons:

Considering the product is rapidly evolving, sometimes one can run into little glitches that can make you lose some work or slow down the process. However, the helpdesk is ready and available to assist!

Review

Comments: Positive.

Pros:

The ability to easily organize and sort documents.

Cons:

The metadata upload for users, it is overly complicated and not very user friendly.

Beats law firm stalwarts hands down

Comments: Overall Nextpoint is just as capable, if not more capable, as Relativity. Having spent many years setting up, running, and working with reviews using Relativity, Nextpoint is far easier to use and manage. It's search functionality is also excellent, one of the most important features in review software. On top of all of that, it is orders of magnitude more affordable than Relativity.

Pros:

Nextpoint's software was very easy to set up for our team of lawyers across three law firms and three sets of experts and their teams. Everyone is able to quickly search and find specific documents across the millions of documents and gigabytes of data that we've uploaded into the review platform. Loading the voluminous and frequent productions from biglaw firms coming from two related and active along with from earlier related litigations has been simple and quick.

Cons:

There has been a learning curve from my past familiarity with Relativity but Nextpoint's support is excellent. Whenever I have questions they are quick to respond and very thorough in helping me.

NextPoint Review (by 3+years user)

Comments: NextPoint really helped me to get a foundational understanding of coding, tagging, foldering, and how to interpret the images based on the load file. It's really hands-on, which is a huge plus. I really like the periodic webinar that was can sit and continue to learn.

Pros:

Very user-friendly. I was completely new to this whole e-discovery just a few years back, and Relativity and Concordance type of old platforms are too complex. And I feel I have come a long way with managing discovery materials.

Cons:

The step to map out all the various categories, based on the load file, is a bit tedious. Sometimes, I can't find the correct category. When I try to create one, it gives me a message that it's already in use or taken, even though I can't find it in the dropdown. I'm sure it's more to do with me than the software itself, but this is my observation.

NextPoint is Great!

Comments: Really like it. Support team is fantastic and always quick to respond. The area that could be built out more is the trial prep portion. The database is great for doc review and organizing but when it comes to trial preparation, it could use some expansion of its capabilities.

Pros:

It's easy to use and navigate the entire database.

Cons:

Trial exhibit export and stickering is inefficient. If we had a way to bulk export and keep the family as one pdf vs exporting each individual family as one pdf.

Tools for E-discovery

Comments: More user-friendly than when originally started - but still a bit advanced.

Pros:

Useful to sort and code, mark-up, redact, and view metadata.

Cons:

Importing of pdfs, issues with load files and mapping, not being able to endorse a duplicate document in more than one production without removing or overriding the original endorsement. If there is a way to do this - please let me know! Cannot easily share non-endorsement documents (a load file is not always necessary when sharing a pdf document, for example) - doesn't keep a document whole when sharing multiple pdfs.

Best way to manage massive discovery databases

Pros:

Searching by coding and tags is great, but being able to search for text that actually appear in a document is priceless. I love the old-school Boolean search functions, it's so easy to use once you take the five minutes it takes to learn -- but can you please put in a Boolean cheat sheet somewhere easily accessible? I'm not crazy about the "advanced search."

Cons:

As with any "cloud" based software, it can be slow and lag at times. Also, when reviewing large databases, sometimes clicking return to search results does not actually return me to the page showing the last document I actually just clicked back from. Sometimes the search results move around after clicking return to search results. Both of these things are very frustrating.

Y M Sandoval

Comments: I appreciate the ability to communicate directly with various members of the Nextpoint team. They also have Zoom chats with other end users to get feedback on their product.

Pros:

Ability to find documents and set up for document review. They are constantly improving the software and accept feedback from end users.

Cons:

Not able to rename files in the file room (document staging area) but that can be resolved with developing naming conventions when placing documents in staging area.

Great Product for Small Firms

Comments: Our two-lawyer firm has been using NextPoint for around six months. We have been able to bring the discovery process totally in-house instead of using expensive e-discovery vendors for large projects. It did take some time to learn the ins and outs of uploading loadfiles and productions, but for any moderately savvy tech person it should not be that difficult after a few tries.

Pros:

Allows large discovery projects to be taken in-house, relatively easy to use for reviewing client documents and exporting productions.

Cons:

Somewhat of a steep learning curve for some of the functions--such as uploading a "ranged import" production. Customer service is also not always the best, especially with lowest cost plan. A lot of self-study is required.

TRG Review

Comments: I really like using the produce and find it extremely helpful in making our document reviews and production more efficient.

Pros:

The ease of use. It is very easy to upload documents, review, tag, and produce.

Cons:

I would like to be able to reorganize the order of documents for production in order to produce them, rather than having to make sure they are loaded into the production folder in the order you need to produce them.

easy to use

Comments: It is very easy to use, and much better than the software it replaced for us.

Pros:

I like the facts that the software is easy to use, responds fast to queries, and cloud-based.

Cons:

Sometimes I get a lot of false-positive results that have nothing to do with my actual query.

Nextpoint

Comments: We are a boutique firm and handle a limited number of matters in litigation. However, when we do there is always a large number of documents. Nextpoint was one of the first programs compatible with Mac so we signed on with them. Over the years the costs become excessive. We have tried to work with them, but their contracts are never quite what they say they are going to charge us.

Pros:

It is helpful in searching large productions and organizing voluminous documents.

Cons:

It can be very expensive and the fees mount up quickly.

Nextpoint works

Comments: Great account suppor.t

Pros:

Nextpoint offers a self-service review of your data early. At minimum it is a good early case assessment.

Cons:

There are features still in progress to catch up to Relativity but in general Nextpoint seems committed to receiving and acting upon feedback.

NextPoint Review

Comments: Overall, Nextpoint is the best platform I have used.

Pros:

Ease of viewing documents, including related documents and attachments. Searching was also very intuitive. The preview feature also made searching for documents much easier.

Cons:

There was no ability to bulk download search results with bates stamps.

Generally Positive Experience

Comments: My overall experience has been better than my experience with other e-Discovery platforms. However, Nextpoint support is hit or miss. While I believe the team gives maximum effort, we have run into a few issues with their ability to process our requests as directed, and within a short turnaround time if needed. Given the company is relatively small and new, I have no doubt these issues will resolve when Nextpoint is able to increase its number of personnel.

Pros:

The software is more user friendly than other comparable e-Discovery platforms.

Cons:

Nextpoint misses on a few features that would make the user experience more efficient. E.g. - real time coding creation and ability to redact/highlight while in review window.