OnPrintShop Reviews

Simply the best in the Industry!

Comments: We needed a responsive make-over. OnprintShop has provided stellar commitment to our redevelopment and deployment. We are looking forward to a long partnership with a team that understands our needs and works diligently with integrity to provide solutions.

Pros:

Ease of use, packed with an abundance of rich features to enhance the ecommerce workflow in our space in the print industry. The options under the hood are well thought out, developed for easy integration and work exactly as expected.

Cons:

There's nothing to not like about OnPrintShop. This platform has been developed by a team of industry leaders that have performed a deep dive into the daily operations of a print organization. Everything is covered from order placement, client registration, through shipping and payment gateway integration - absolutely amazing platform.

Best in its class

Comments: The experience from initial consultations to purchase, installation and use, has been exemplarary. The team at OPS listens to our needs, is attentive, prompt and efficient in their responses and solutions. The software has re-developed our business model making us efficient. It would be a great addition to any print firm.

Pros:

The implimentation of the software is effortless, the support provided by the team at OPS is second to none. The flexibility of the software to customize to our own requirements has been the most important factor for us. Both front end and admin side for this software is very simple and intuitive to use. Product setup and the variations for options is incredible and the software is regularly updated with new features. This platform is becoming in our opinion the leading platform.

Cons:

Software is a subscription service and access to server space is limited, however, any requirement for this is undertaken by the support team. Not having access to server space is a slight limitation in our opinion - however, we have found that the support team has facilitated each and every request we have asked for.

Alternatives Considered: Printbox and Infigo

Reasons for Choosing OnPrintShop: Running our own store with hosting and software updates, as well as custom development to fit our business model was too time-consuming and problematic - it made sense to find a managed platform that would fit the business needs.

Switched From: Adobe Commerce

Reasons for Switching to OnPrintShop: The solution features and support were the main consideration.

our customers love using it, but we have had a lot of technical issues

Comments: a lot less manual design and admin as customers can log on and make the changes themselves, which is particularly helpful when its only a name and phone number on a business card!

Pros:

its very easy to use, straight forward to show customers and our corporate customers love that we can customise there interface with their logo and colours.

Cons:

Our corporate customers use this everyday so with the time difference its hard to speak to technical support when we have issues and questions, and even with new updates we have the same issues reoccurring which is frustrating.

On print shop review

Comments: Best experience. Work with us non stop to get what we want.

Pros:

How they work so well. Everything is easy and works perfectly. Software team responds fast.

Cons:

That we have to pay for every change/ or custom theme that we needed changed.

Great company, powerful product.

Comments: Great product overall. They are incredibly responsive and easy to work with. Customizations are no problem and very cost effective. The software adapts to our business model, not the other way around.

Pros:

OnPrintShop works well for our needs. We have a diverse and complex product line selling signs of all shapes and sizes. OPS is flexible enough to allow us to price our products out dynamically.

Cons:

As with any Web2Print solution, there is huge amount of time invested by my team and I to input all the products. I don't know how else it could be done, but this is by far our largest challenge.

Exceptional Customer Service

Comments: The team at OnPrintShop have mastered the art of customer service. We have never experienced this level of dedication and responsiveness from any vendor or supplier.

Pros:

This is a custom made solution for the print industry. On Print Shop has been able to capture everything that a printer would need to automate their back end order processing system.

Cons:

As with any system, there is a lot of upfront work that is required in terms of having the data and figures all organized. There are very few negatives, if any.

OnPrintShop - Great Service / Flexible Software

Comments: OnPrintShop customized the program for me, but I went through several paid upgrades to get the product fully functional.

Pros:

Very flexible in programming and customization, at little to no cost.

Cons:

The out of the box version had a lot of language and functionality of an Indian computer programmer. Took a lot of time to put the program into shape for USA usage.

Good system to follow the printing orders

Pros:

A lot of features! And very good customer support. If there is a problem, you can contact them by mail or chat and they'll help you right away

Cons:

Some features are still missing. Fortunately, there are each 3 months updates in the system and if it's possible, they'll implement the issue into the new update

Easy, Simple edits

Comments: I love the features and since i compose most of my art prior to editing, usually the only thing i need to do is sharpen and crop.

Pros:

I like the ease of uploading and that the simple edits i need are quick and accurate

Cons:

One and only thing i don't care for is that it cannot be guided. I usually don't have the patience to sit and watch a tutorial on special edits.

Review

Comments: [sensitive content hidden] has been very helpful pointing us to the right info

Pros:

EPMS integration, Custom B2B storefronts

Cons:

Integration with EPMS has been difficult, hard to self test errors

Wonderful platform and offers pretty much everything!

Comments: We had a great experience with Onprint. The service is excellent. They always go above and beyond for their clients. We have been with Onprint for over 6 years and I can think of maybe 1-2 issues we had but they were always handled quickly and professionally.

Pros:

I liked the calculation feature; it gives us a lot of control over our pricing, especially with the attributes. And the pricing calculator is amazing and has saved us so much time speaking with customers.

Cons:

We really needed a something that was compatible with our management system. And more integration with items like wetransfer and fedex.

PrintFast review of OnPrintShop

Comments: The product is stable and solid without any issues. It is a pleasure to use with predictable results. The shining star though is their support. The support team is AMAZING! They respond quickly to my questions and are always patient with me and my learning curve. I cannot say enough good things about the support that I have received from OnPrintShop.

Pros:

Flexibility to configure products, prices and stores for each client. Each product has many layers of options and settings which makes customization easy.

Cons:

Honestly, I cannot think of any features that we do not like.

We were looking for an out of the box solution to attract new business, OnPrintShop delivered!

Pros:

The software is pretty flexible. If it doesn't seem to address your need in the most obvious way, there is usually a way to work around it. The customer support is outstanding in every respect. The technical department addresses issues swiftly. Updates come out regularly. We've been very pleased that their customer support team listens to our feedback, communicates it to the developers and those concerns/wishes are often addressed in the next update.

Cons:

The online "manual" is not well documented. However, the customer support team is readily available and goes above and beyond when it comes to responding and teaching the "how-to's"

wonder full platform

Pros:

user friendly... as an administrator, it is very user friendly and easier to alter or place any product insertions..... the pre-loaded templates with relevancy is awesome and we are able to find most of the jobbers used to download our images for designing

Cons:

still some graphics would have been included which would have given smoother transition looks .... this optionality absence has led us to implement the software nearly an year as we could not find a proper web designer... rest all the platform is awesome

This software is an essential part of my business. Very happy customer¡

Pros:

Software is very easy to use and customer service is great. They are always 24 / 7 to support any issue.

Cons:

Sometimes the website layout is not easy to personalize according to your needs. Is not easy to change.

Excellent Web2print Solution & application

Comments: Work Stability & profit.

Pros:

User Friendly dash-board and operation. Support & training team was excellent & coperative. Updates come out regularly. We've been very pleased that their customer support team listens to our feedback, communicates it to the developers and those concerns/wishes are often addressed in the next update.

Cons:

Manage all the printer needs for web to printing. Workflow management give us the exact status of the job when you have different work department.

My first POD SAAS trial.

Pros:

Fair price points and overall packgage. It takes little time to figure iot out but not that difficult.

Cons:

Paymenet method can be more articulated. Online designer studio templates can be upgraded.

Exceptional Platform

Pros:

Easy to use for both our staff and our customers. Very customisable. Exceptional Support

Cons:

None to date. So far any of the challenges I have come up / across have been resolved by the support and account management team.

Magical, Fantastic, Responsive & Lovely People

Pros:

The software is very functional and the team that supports and backs it up is exceptional. Pradeep is an amazing customer service representative that saw to my every need for building for the website.

Cons:

There are functions that are not accessible from the back-end. Adding a few more functions for customization would be helpful.

Web to print

Pros:

OnPrintShop team and software are the most powerful system available in the web to print market. I tried couple of different companies in past but none of them met my requirement. I am so happy and grateful to meet and working with you.

Cons:

I can't setup minimum charge for additional option.

Replaced old retail site with OPS. Great Support, good value, extensive options, cont. improvement.

Comments: OPS allows you to compete and keep up with others quickly and efficiently in the online print ordering market. In our specific market it has allowed to stay in the lead.

Pros:

Online design tool, base templates, ease of creating design templates, integration of options and excellent customer service and support.

Site setup

Comments: They are helpful answering questions and guiding the setup process.

Pros:

Available Functions and build out allows for growth

Cons:

Set up is daunting and can be complicated, especially if you do not do this daily.

Really happy with this software .

Pros:

we was looking for a web to print solution for a long time every time i see a demo something is missing but this this company they just nailed it everything we want and its there . customer service is awsome everyone is very helpful.

Cons:

Hmmm not much i can say anything few things i dont like about the software but nothing major . i was told it will be fixed in the next upgrade so looking forward for it.

Very friendly staff and easy to use program!

Pros:

Its super easy to use and very simple to add in your own HTML code to fit your very own branding style. If you have just a little knowledge in HTML or CSS, this is perfect for you!

Cons:

The least I like, are the limitations to the products custom ability in their pages. Since we offer very custom print options, the product pages are strict and limit your products custom ability.

User friendly; easy to understand .

Pros:

Its really great software. when I started working with this software I learned a lot. And excited to explore on other features.

Cons:

not enough video tutorials, make tutorials more comprehensive. Though the onprintshop team are always ready to answer my queries.