---
description: Learn more about Reputation price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Reputation Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Reputation](/software/1051362/reputation)

# Reputation

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> Reputation management solution that helps hotels manage guest reviews, collect feedback, analyze it, and respond to boost satisfaction.
> 
> Verdict: Rated **5.0/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Reputation?

Reputation is used by hotels, hospitality managers, guest service teams, hotel owners, and property management professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 16 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nivula

## Commercial Context

- **Starting Price**: EUR 99.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Customer Experience Management
- Dashboard
- Keyword Tracking
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request

## Integrations (1 total)

- Host PMS

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)

## Related Categories

- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)
- [Reputation Management Software](https://www.capterra.com.au/directory/30750/reputation-management/software)

## Alternatives

1. [GiveMe5.ai](https://www.capterra.com.au/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)
2. [Trustpilot](https://www.capterra.com.au/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [TrueReview](https://www.capterra.com.au/software/210085/truereview) — 5.0/5 (150 reviews)
4. [Birdeye](https://www.capterra.com.au/software/152997/birdeye) — 4.7/5 (702 reviews)
5. [Swell](https://www.capterra.com.au/software/172802/swell) — 4.6/5 (355 reviews)

## Reviews

### "Perfetto e innovativo per monitorare recensioni" — 5.0/5

> **Magdalena** | *29 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Con reputation posso controllare recensioni dei clienti provenienti da diversi siti su unica schermata, davvero funzionale
> 
> **Cons**: non ho rilevato ancora i punti deboli, attualmente tutti aspetti sono soddisfacenti
> 
> Prodotto innovativo, idoneo alla esigenze nel settore hospitality

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### "Non potrei farne a meno" — 5.0/5

> **Aleksandra** | *7 August 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: MI fa risparmiare il tempo nella gestione delle recensioni. Programma è intuitivo e permette attraverso i grafici di capire al meglio la performance della struttura.
> 
> **Cons**: Niente, ogni aspetto di Reputation è uno utile

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### "Veramente funzionale\!" — 5.0/5

> **Sabrina** | *5 August 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: il fatto di avere un unico foglio con tutte le recensioni dei clienti.
> 
> **Cons**: fino ad oggi non ho trovato punti negativi.
> 
> Avere sempre tutto sotto controllo e monitorare costantemente il foglio sempre aggiornato lo trovo molto efficiente.

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### "Di grande aiuto" — 5.0/5

> **Sabino** | *25 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Il programma è intuitivo nonchè pratico, permettendo di avere sottomano tutte le recensioni di tutti i portali (Booking, Expedia, sito dell'hotel, Google) su un unico dashboard.
> 
> **Cons**: Il programma non presenta aspetti negativi.

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### "prodotto all'avanguardia" — 5.0/5

> **Adriana** | *29 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Programma intuitivo e veloce, fa risparmiare il tempo nella gestione delle recensioni.
> 
> **Cons**: Attualmente non trovo nessuna criticità.
> 
> Software pratico e semplice nell'utilizzo

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1051362/reputation)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1051362/reputation> |
| de-AT | <https://www.capterra.at/software/1051362/reputation> |
| de-CH | <https://www.capterra.ch/software/1051362/reputation> |
| en | <https://www.capterra.com/p/10011106/Reputation/> |
| en-AE | <https://www.capterra.ae/software/1051362/reputation> |
| en-AU | <https://www.capterra.com.au/software/1051362/reputation> |
| en-CA | <https://www.capterra.ca/software/1051362/reputation> |
| en-GB | <https://www.capterra.co.uk/software/1051362/reputation> |
| en-IE | <https://www.capterra.ie/software/1051362/reputation> |
| en-IL | <https://www.capterra.co.il/software/1051362/reputation> |
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| it | <https://www.capterra.it/software/1051362/reputation> |

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