--- description: Learn more about Salesforce Backup price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Backup Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Backup Software](/directory/31076/backup/software) > [Salesforce Backup](/software/1034020/salesforce-backup) # Salesforce Backup Canonical: https://www.capterra.com.au/software/1034020/salesforce-backup Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/1034020/salesforce-backup?page=2) > OpenText Cloudally Backup for Salesforce 30,000 Backup Customers. Comprehensive. Proven. Secure. Salesforce SaaS Backup and Recovery > > Verdict: Rated **4.8/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Backup? Backup on Your Terms\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 80 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenText - **Founded**: 2004 ## Commercial Context - **Starting Price**: USD 3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Month / User: 3$ Year / User: 30$ Enterprise: Need Backup for an Enterprise size company but need a competitive cost? Contact Us - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Backup Scheduling - Cloud Backup - Compression - Encryption - Incremental Backup ## Integrations (19 total) - Autotask PSA - BackupOutlook - Dropbox Backup - Dropbox Business - Gmail - Google Drive - Google Workspace - Google Workspace Backup - Microsoft 365 - Microsoft Outlook - OAuth - OAuth Platform - OfficeCalendar - Okta - OneDrive ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Backup Software](https://www.capterra.com.au/directory/31076/backup/software) ## Alternatives 1. [Cove Data Protection](https://www.capterra.com.au/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 2. [IDrive](https://www.capterra.com.au/software/171884/idrive) — 4.6/5 (1200 reviews) 3. [SqlBak](https://www.capterra.com.au/software/1011071/sqlbak) — 4.8/5 (44 reviews) 4. [GitProtect](https://www.capterra.com.au/software/1026330/gitprotect) — 4.7/5 (115 reviews) 5. [NAKIVO Backup & Replication](https://www.capterra.com.au/software/161328/nakivo) — 4.8/5 (457 reviews) ## Reviews ### "Easy backup configuration" — 4.0/5 > **Vered** | *3 September 2025* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: value for money, ease with which to configure the backup. Automated \& Simple Setup, I appreciate the "set and forget" nature of the automated daily backups, which can be activated with a few clicks, saving me significant time. > > **Cons**: I found the user interface a bit clunky, requiring many clicks to navigate to and perform restore operations, navigating to find account settings, where backup data was being stored (eg data centre location). > > CloudAlly has a simple, intuitive interface and straightforward dashboard, making it easy to configure and use, even for first-time users. The customer servcie is also very helpful ----- ### "Simple to set up, impossible to restore to a Sandbox to prove efficacy" — 3.0/5 > **Ann** | *3 September 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: It's very simple to set up and I like the pricing model. I have used this product for a number of my salesforce consulting clients. > > **Cons**: I have never been able to do a full restore to a sandbox or other test environment - the only option is to full restore to production. I went back and forth with your support many many times and never got it to work without throwing a bunch of errors. Eventually I gave up. > > It has been somewhat frustrating, actually. One of my clients has auditors that require that a backup is tested at least once a year, but I do not wish to restore my backup into a live production environment and potentially overwrite data. ----- ### "Solved my Salesforce Backup Issues" — 5.0/5 > **Michelle** | *3 September 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The ease of setup was fabulous. It was very straightforward and intuitive. I had the backup set up in about 10 minutes. > > **Cons**: I'm a little unclear as to how to test my backups. It only backs up once a day, so not sure how I would test a restoration. > > This is an excellent, affordable solution. My questions prior to the purchase were answered in a timely and informative manner. ----- ### "The easy and cost-effective Salesforce backup" — 5.0/5 > **Jonathan** | *22 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: - Very Cost-effective (price is significantly lower than all other products we got a quote from) - Very easy to set up and very good automated emails informing about potential issues. - Backing up a full copy sandbox is included in the license. - Easy UI, which also offers advanced features for more versatile users. > > **Cons**: - It would be great to be able to select certain items I want to recover (that alone is easy) of a certain object into an empty sandbox, and it then figures out all the related records that are needed. But that is a very difficult task, even when done manually, because of how complex Salesforce is, but would be great for development in Sandboxes > > Everything was great, set up was quick, generous trial options, easy ordering of licenses, great communication ----- ### "A comprehensive backup software." — 4.0/5 > **Claudio** | *31 December 2024* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: The software has an intuitive and user friendly interface which enbles new user to implement it fully hustle free. > > **Cons**: I have not experienced a worrying trend with the software. It is excellent. > > The product has served us without fail. Am not ashamed of recommending it to other interested organisations and businesses. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/1034020/salesforce-backup?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1034020/salesforce-backup) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data