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About Binance

Binance is an online digital wallet service through which cryptocurrencies can be traded, bought, and sold.

Learn more about Binance

Pros:

Since Binance is a world-renowned app there security features are very high and constantly evolving, Which e, in turn, makes coins in my wallets quite safe and secure.

Cons:

Difficult to use the mobile app which compels me to use the web version instead.

Binance ratings

Average score

Ease of Use
4.2
Customer Service
3.9
Features
4.4
Value for Money
4.2

Likelihood to recommend

8.4/ 10

Binance has an overall rating of 4.5 out 5 stars based on 197 user reviews on Capterra.

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Filter reviews (197)

Author Kelvin
Author Kelvin
Trader in Uganda
Verified LinkedIn User
Investment Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Binance, one of the best exchangers out there

5.0 last year

Comments: It helped me in successfully trading crypto for myself and some of my clients

Pros:

It has lots of functions and investment options, and has one of the largest p2p market.

Cons:

Nothing really in particular I would say.

Evandro
Administrator Assistant in US
Accounting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Binance and salty fees but worth

4.0 3 months ago

Comments: Began using it this year's as part of me learning to deal with cripto currencies and overall investment it has been great until now.

Pros:

The ability to trade, buy, sell, transfer cripto money it's super Worth it.

Cons:

The fees are a little bit high like for example you transfer 24Dogecoin they cut 4 so you withdraw 20 it's a little salty.

Sotis
Account Executive in US
Internet, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Account security

4.0 4 weeks ago New

Pros:

I love binance for the encryption purpose it allows a person using fingerprint, two Factor authentication, SMS and email codes this helps to enhance security.

Cons:

It takes a lot of time to learn crypto trading.

Kirit
Head IT in India
Computer & Network Security, Self Employed
Used the Software for: 1-5 months
Reviewer Source

A good platform to do a P2P Scam, I will advise never use Bianance

1.0 2 months ago New

Pros:

Honestly, I can't think of anything positive to say about Binance. The customer support is practically non-existent. I’ve had to wait days to resolve issues, only to get vague responses that don’t solve anything.

Cons:

The biggest issue I have with Binance is the lack of security and protection on their P2P platform. I’ve encountered fraud, where buyers or sellers have scammed me, and the platform offers little to no support in resolving these issues. Despite following all the correct procedures, I’ve lost funds due to fraudulent transactions, and Binance's customer service has been slow to respond or offer any meaningful help. The lack of proper monitoring and security checks on P2P trades is a huge risk, and it makes me feel unsafe using the platform for peer-to-peer transactions.

Rana
Consultant in Lebanon
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The most trustful cryptocurrency exchange platform

4.0 3 months ago

Comments: It s a good experience in general with the wide range of cryptos that this platform offers, the low trading fees and its strong security measures

Pros:

I like the fact that you can buy and sell quickly,place many orders wisely with the staking and the limits option to reduce your loss what allows you to make some passive income.And it has relatively low trading fees what makes it easier to trade.

Cons:

The complexity of the platform! It actually took me a lot of time at first to understand all the features and how to trade...Now after years of trading on Binance it s easier for me but for sure it s overwhelming for beginners

MATEUS
Nutrician in Brazil
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The crypto broker I use most

5.0 10 months ago

Comments: I started trading with Binance in the 2017 bull run, I went through other brokers that sometimes had some advantages but were not sustained over time. What made me not trade with another broker nowadays is that I am very happy with Binance.

Pros:

For me, the main advantage of operating on Binance is the variety of currencies, services, such as spot and futures, stakes, etc. In addition to one of the lowest rates on the market and a very stable application.

Cons:

The only point against it would be the fact that it is still a broker, but this is more for holders who the most recommended option would be to leave it in a cold wallet.

Mbuotidem
Community Manager in Nigeria
Internet, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Binance; Pros And Cons

4.0 last year

Pros:

My favorite Binance feature (apart from Binance Pay which I mentioned earlier) is the Crypto-Convert feature on the app. This feature allows users to convert one cryptocurrency or fiat to another with no fees whatsoever. This feature is very useful especially because there is a very low quantity threshold. And because it's free, you can make multiple trades without worrying about trading fees.

Cons:

Binance's customer service system leaves much to be desired, in my experience. Admittedly, their services are optimized so excellently that there is barely ever any need for support, but the few times I have needed support, the experience was far from satisfactory. In my most recent experience, I unintentionally made a deposit of an unlisted token to my account and I needed help retrieving the funds so I contacted Customer Support. Suffice to say, not only did I get a delayed response (which infact, I had to complain again on their Twitter (now X) page) I also did not get my funds back. Fortunately it was an insignificant amount. Nevertheless, I was embittered by the experience.

Ramou
Typise and digital marketing in Gambia
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Binance: A Feature-Packed Exchange with Regulatory and Support Challenges

5.0 2 months ago

Comments: Binance offers a feature-rich experience with many benefits, such as variety and liquidity, it is not without challenges in areas like customer service and regulatory compliance.

Pros:

Wide Range of Cryptocurrencies,Low Fees,Advanced Trading Tools,Security Features, User-Friendly Interface and global reach.

Cons:

Customer Support Binance's customer support is slow and sometimes unhelpful, which can be frustrating, especially when dealing with account issues or urgent transactions.

LISSETTE
Junior Transla in Germany
Translation & Localization, Self Employed
Used the Software for: 2+ years
Reviewer Source

My review about Binance

5.0 last month New

Comments: So far good and useful when I need to do a fast transaction

Pros:

Fast and easy cryptocurrency transactions

Cons:

be aware of scammers on the p2p exchanges

Neil
President in US
Financial Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

You can only speak to bots

1.0 3 weeks ago New

Comments: Horrible, Worst customer service in the world. I've been locked out of my account for 3 days and I can't speak with anyone everything is CHAT. DON'T DO BUSINESS WITH THIS COMPANY.

Pros:

Not 1 thing

Byron
N/a in New Zealand
Financial Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Terrible customer support

4.0 last year

Comments: App was great but not being able to deposit fiat currency due to Binance not accepting my verification since March 2023 is pretty poor. Lodging numerous requests to fix this issue with their support has been a frustrating experience getting passed around with my issue still not dealt with. Terrible customer service. Use another provider and save yourself the hassle.

Pros:

High quality platform and industry leading.

Cons:

I raised an in app customer support request with Binance as my account had been unable to receive deposits of fiat currency due to Binance not processing authentication. I reuploaded authentication and it still wasn’t accepted. Since April 2023 I have lodged numerous tickets which have continuously been passed around customer service agents and the issue hasn’t been resolved. Binance has extremely poor customer service and has little to no regard about my issue or being able to solve it. I would strong recommend using another platform if you require any support with your crypto trading needs. I’m switching providers after my experience.

Isreal
Executive Director in Uganda
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Deposits and trade

5.0 last year

Comments: Binance allows trading and funds can be kept and on observe security on trading

Pros:

I use it for crypto currency trading and am to sell and buy crypto

Cons:

Charges less on transaction therefore good trading platform

Juan
Multimedia Production Specialist in Honduras
Verified LinkedIn User
Outsourcing/Offshoring, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

My Crypto Bank

5.0 last year

Pros:

I could have my money safe. This was my first crypto relationship. It was easy to use and keep track of my crypto.

Cons:

In some countries, I can't use my bank debit card to purchase crypto.

Ana Paula
Financeiro in Brazil
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Very easy to use and buy and sell currencies!

5.0 7 months ago

Comments: I really like it because it's a safe bank, I can buy and sell easily

Pros:

A safe and practical place for financial control in the crypto world

Cons:

If you don't log in for a long time, the app disconnects and you have to do it again.

khaled
director in Algeria
Leisure, Travel & Tourism, Self Employed
Used the Software for: 1-5 months
Reviewer Source

the best of the best

5.0 last year

Comments: A quantum leap in the world of cryptocurrencies and electronic currencies

Pros:

Availability of currencies in bulk while providing the required confidence in transactions through drip

Cons:

The thing that addresses a problem, even if it is young, cannot be thwarted by negative opinions

Tiago
Mr in Portugal
Accounting, Self Employed
Used the Software for: 1+ year
Reviewer Source

like a SCAM

1.0 last year

Comments: Like a SCAM! bought 150€ of crypto, and only received 141€, they showed me a rate then they change it without me being informed.. very sketchie!

Pros:

easy to use, well constructed plattform with a diversified functionalities

Cons:

Like a SCAM! bought 150€ of crypto, and only received 141€, they showed me a rate then they change it without me being informed.. very sketchie!

Sami
Software Developer in Germany
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Trusted for trading and exchanging

5.0 last year

Comments: I created my own wallet and started earning, buying and selling cryptocurrencies.

Pros:

I can be sure that my assets are safe. Compared to other exchanges this platform is known for its security.

Cons:

You will easily get lost if you are a newbie.

Oleagbor
Logistics and information management in Nigeria
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Insight

5.0 2 years ago

Comments: Made profit various coins I invested in, medium of payment from some clients.

Pros:

Security level is high, availablity of several coins to be traded,

Cons:

Verification Process takes longer time, software applications consumes large space on android phones,

Alvin
Alvin
Computer Hardware Technician in Philippines
Verified LinkedIn User
Public Safety, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

best trading app

5.0 2 years ago

Pros:

Out of all the online services I've used, this one stands out as the best in terms of quality, dependability, and customer satisfaction.

Cons:

In my interactions and transactions, I have never encountered any problems, challenges, difficulties, or setbacks.

Cheikh
SEO in Senegal
Internet, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Exchange platform

5.0 last year

Comments: Crypto security assured

Pros:

Benefits: Crypcurrency security,cryptocurrency trading, cryptocurrency conversion,buying and selling,easy of use. With its rich and varied functionalities,Binance makes storing cryptocurrency easy

Cons:

Thé difficulty of checking tour account,it should be a little simple

Yoosuf
IT Technician in Maldives
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Binance Crypto Currency

5.0 last year

Pros:

Very easy to manage my crypto currency wallet and also very easy to use this platform as a crypto currency exchange method

Cons:

Sometimes when depositing it takes a while to deposit

Md
Md
Graphics Designe in Bangladesh
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

My experience

5.0 2 years ago

Comments: I'm satisfied

Pros:

I received My Payment Via Binance from My usa clients. It's very good for crypto currency exchange. This application give me best rate. I'm happy for that. And very safe and secure. It's also good for trader

Cons:

Binance is a good deal This application don't need any changes.

Michael
Developer in Russia
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

They block withdrawal for no reason, just by suspicion

4.0 2 years ago

Comments: They blocked withdrawal for my criptomoney right after I bought it. Not before. Now when my money kept by binance they say withdrawal blocked for 30 business days !!!They don't explain anything - this is the quote from the chat with the binance support:"Thank you for your patience, we now have an update from our team.Thanks for your patience and contacting us. Your account is under review by the specialized team and they work on the solution. Before activating all functions we are checking each case carefully. This verification can take up to 30 business days.You will be notified by app notification as soon as the review is complete. Thanks for your patience and support.I am thankful for your collaboration and happy with your understanding that we will complete our review".

Pros:

It's one of the cheapest ways to acquire cryptocurrency.

Cons:

Their security is not competent. They blocked withdrawal for me for unknown reason and say they going to review the case up to 30 business days. It's blocked for 1 week already ...

Verified Reviewer
Verified LinkedIn User
Accounting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

why binance is the best app for investing money

4.0 2 years ago

Pros:

this software is very easy to use and to understand for beginners and intermediate users like me when I begin to use this app

Cons:

the thing that I don't like in this software is not able to all people like children under 18 years old

Rajnish
Management Intern in India
Civil Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Best platform for professional cryptocurrency traders

5.0 2 years ago

Comments: My overall experience with Binance is above average.

Pros:

The best thing about Binance is that it has a lot of features. Apart from spot trading, it allows futures trading, options trading, etc which is useful for many professionals in crypto. The security of Binance is top notch as we need atleast two different types of OTPs to login to our account. Buying of crypto can be easily done through credit or debit cards. If the cards are not supported, then one can buy using P2P mode, which is quite secure. Also transfer of crypto coins can be done easily and conveniently without confusion. Another good thing about Binance is that one can track his/her Return on Investment(ROI) in different time frames.

Cons:

The only thing I disliked about Binance is that the android app lags sometimes due to which I had to incur loss a few times.