---
description: Learn more about Hotelizer price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotelizer Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [Hotelizer](/software/1029447/hotelizer-pms)

# Hotelizer

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> Hotelizer is a cloud-based PMS that simplifies hotel operations, automates tasks, and enhances the guest experience across all devices.
> 
> Verdict: Rated **4.9/5** by 89 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Hotelizer?

Hotelizer is a user-friendly, cloud-based PMS, trusted by 3,300+ properties. It's part of the webhotelier | primalres 360° hospitality e-business ecosystem.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 89 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: webhotelier | primalres
- **Founded**: 2019

## Commercial Context

- **Pricing Details**: Contact webhotelier | primalres for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Greek, Italian
- **Available Countries**: Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, France, Germany, Greece, Israel, Italy, Luxembourg, Morocco, Portugal, Spain, United Kingdom, United States

## Features

- Booking Management
- Booking Notes
- Calendar Management
- GDS/OTA Integration
- Group Reservations
- Maintenance Management
- Online Booking
- Payment Processing
- Point of Sale (POS)
- Reporting/Analytics

## Integrations (5 total)

- Loggia
- Primalres
- Roompay
- Smartpricing
- Webhotelier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software)

## Related Categories

- [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software)
- [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software)

## Alternatives

1. [Hostaway](https://www.capterra.com.au/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [Guesty](https://www.capterra.com.au/software/159377/guesty) — 4.4/5 (465 reviews)
3. [eZee Absolute](https://www.capterra.com.au/software/135751/ezee-absolute) — 4.6/5 (405 reviews)
4. [Erbon Hospitality](https://www.capterra.com.au/software/1012271/erbon) — 4.8/5 (72 reviews)
5. [rezStream](https://www.capterra.com.au/software/40773/rezstream-cloud-pms) — 4.7/5 (118 reviews)

## Reviews

### "The Best PMS I have tried" — 5.0/5

> **Panagiotis** | *18 September 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: It is cloud based, User friendly interface, Easy to update, Organize your hotel 360\!\! Very good after sales service\!
> 
> **Cons**: It would be usefull to have an ip-app option to open tickets for troubleshooting purposes
> 
> We switched from an older PMS (server based) and the diference is trully amazing\! We have easy and fast communcation with our colleagues, user friendly\!

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### "Dissapointing" — 2.0/5

> **Lefteris** | *26 April 2025* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Cloud system accessible everywhere
> 
> **Cons**: Lacks routing.

Its complicated and easy to make mistakes and very time consuming to do manually every single invoice.
> 
> Lacks vital information and tools to make it easy to use.

Feels like it was made by someone that has never worked in hotels at all.

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### "Hotelizer PMS: Efficient, User-Friendly" — 5.0/5

> **Vaggelis** | *28 March 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: User-friendly, real-time updates, seamless channel integration, and efficient automation.
> 
> **Cons**: Limited customization, occasional performance lag, and a steep learning curve for new users.
> 
> Overall, it’s a reliable, efficient PMS with great features for managing reservations, billing, and guest communication. Some areas, like customization, could improve, but it streamlines operations well.

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### "User-Friendly and Efficient PMS with Strong Features" — 5.0/5

> **Christos** | *31 March 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I like Hotelizer for its user-friendly interface, strong reservation management, OTA integrations, great support, and detailed reports.
> 
> **Cons**: challenges with system transitions, occasional integration issues
> 
> Hotelizer offers a smooth, user-friendly experience with strong reservation management, OTA integration, and great support. While there are some integration challenges, it’s a reliable and efficient PMS overall

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### "Don't hesitate, best PMS system" — 5.0/5

> **Lorraine** | *24 January 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Hotelizer includes tools for tracking revenue and occupancy, which can help properties optimize pricing strategies and improve profitability. It also helps with forecasting and trend analysis.  One of the standout features is its channel management, which allows users to connect with multiple OTAs without having to manually update each one. This can save a lot of time and reduce the risk of overbooking.
> 
> **Cons**: Nothing, all exceeds well above what we require.
> 
> Excellent, great service.  No delay with support and questions are always solved.
User friendly.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1029447/hotelizer-pms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251146/Hotelizer-PMS/> |
| en-AE | <https://www.capterra.ae/software/1029447/hotelizer-pms> |
| en-AU | <https://www.capterra.com.au/software/1029447/hotelizer-pms> |
| en-CA | <https://www.capterra.ca/software/1029447/hotelizer-pms> |
| en-GB | <https://www.capterra.co.uk/software/1029447/hotelizer-pms> |
| en-IE | <https://www.capterra.ie/software/1029447/hotelizer-pms> |
| en-IL | <https://www.capterra.co.il/software/1029447/hotelizer-pms> |
| en-IN | <https://www.capterra.in/software/1029447/hotelizer-pms> |
| en-NZ | <https://www.capterra.co.nz/software/1029447/hotelizer-pms> |
| en-SG | <https://www.capterra.com.sg/software/1029447/hotelizer-pms> |
| en-ZA | <https://www.capterra.co.za/software/1029447/hotelizer-pms> |

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