18 years helping Australian businesses
choose better software
About Cority
Easily record & report events from any device. Leverage advanced tools to for investigations, find root causes, assign & track actions.
User friendly, can easily modify layouts per users' requests.
There are some many features that are available that we have no idea about or how to use them.
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Filter reviews (98)
I have been using Cority for about a year and a half and have been our site administrator 1 year
Pros:
The adaptability and ability to customize layouts and information to what is relevant to us is excellent. The fact that it gets updated every 4 months means when we do find improvements we would like, they are quite often already in the works. The customer support has been excellent and the staff is always wonderful to deal with.
Cons:
Some of the limitations prevent it from being exactly what we need, however that is to be expected with any commercial software. The Cority team is quite helpful at finding us work arounds for the pieces that we cannot change.
Great Product / Great Support
Pros:
Very configurable and stable platform. Customer support is awesome.
Cons:
Experience lag when uploading to server at random times.
Alternatives Considered: SAP SuccessFactors HXM Suite
Reasons for Choosing Cority: Previous system was not configurable. Extremely difficult to mine data and generate reports.
Reasons for Switching to Cority: Most configurable, actual IH professionals on staff, great customer service.
Expensive Solutions
Comments:
We had a negative overall experience with the company. They weren't interested in our initial tender and even after convincing them to bid, they put in only the basic effort. Once selected, they immediately went into money maximizing mode and then we were met with a carousel of different people and account reps that never had any consistency. Some are of the staff are good and supportive but overall you just get this vibe that their focus is to just check you off their list and move on regardless of your readiness or the state of the product.
Decent Solution but Subpar Implementation Services.
Pros:
Cority is a powerful platform with tons of features and lots of integration opportunities. It is used by many large companies and is able to customize the solution to a degree if you're willing to pay. There is also a great community behind it where people can come together to answer questions and propose software changes.
Cons:
1. Expensive - this is a very expensive solution, even compared to other players in the space. Not only is the base solution expensive, you are essentially forced into a position to buy "consulting hours" and time for anything after your basic implementation. It can get excessive at times. 2. Pressure - during implementation, you are under immense pressure the entire time from them to move the project forward and any slight changes in timeline are met with fee's and warnings. They have a overly intense emphasis on hitting the deadlines at the cost of implementation quality.
Cority Response
9 months ago
Hi Matt, I am Tanya Jenke, Director of Customer Success, and I want to personally thank you for your feedback. We take customer satisfaction seriously and want to ensure we have the happiest, most productive customers in the industry. With this in mind, are you interested in discussing your review with me? I'd love the opportunity to spend 15-30 minutes with you, to ensure we fully understand your comments. Please let me know if we can set something up and I'll send out an invite. I really appreciate the opportunity to learn from you. Tanya Jenke
Cority Overwier
Comments:
I have been supporting Cority as an ADMIN for 6 yrs, in different companies.
Cority analysts are knowledgeable & helpful.
Pros:
User friendly, can easily modify layouts per users' requests
Cons:
Search function doesn't work properly all the time
Cority Response
3 months ago
Thank you for your review! We're thrilled to hear that you find Cority user-friendly and adaptable to your needs. We also appreciate your loyalty over the years, and your kind words about our analysts. We're here to support you!
MEDGATE CORITY SUPERUSER
Comments: COLLABORATION WITH IH AND SAFETY MODULES
Pros:
THE SOFTWARE HAS BEEN ENHANCED OVER THE YEARS SO IT TAKES LESS TIME TO PERFORM DAY TO DAY FUNCTIONS.
Cons:
THE START UP COST AND TIME .WE HAD TO UTILIZE A FULL TIME IT PERSONNEL.
Alternatives Considered: TopNotepad
Reasons for Switching to Cority: IT INTEGRATED WITH OUR EXISTING SAFETY SOFTWARE.
Feedback
Comments: It’s a great management tool for Safety and IH
Pros:
The IH module feature and being able to create sampling plan
Cons:
I have no concerns so far. Except the complexity of the system.
Cority Response
5 years ago
Hey Edwin, Thanks for the review! We're glad to hear you find us a great management tool for Safety and IH!
ReadySet Correspondence delay
Comments: [sensitive content hidden] was able to answer my questions regarding the user's questions and experience she was having due to delays with sending emails and reassured it was due to an influx of mass emails that caused the emails to delay.
Pros:
Cority was able to respond to my request promptly and inform me they will be personally looking into my issue.
Cons:
I did not have any cons about my issue with Cority.
Cority Response
3 months ago
Thank you for your review - We're glad we could promptly address your concerns and provide reassurance. Your feedback is valuable, and we're always here to help with any future needs!
EHS made easy
Comments: Really enjoy working in Enviance. Inputting data, editing objects and building reports are done quickly and with ease.
Pros:
Interface is laid out intuitively. Easy to navigate.
Cons:
Too many confirmation screens. Refreshing return you to the top of the menu/page
Cority Response
3 months ago
We really appreciate your positive review! Cority is always striving to improve and enhance our platform, and it’s feedback like yours that helps guide our efforts. Thank you for taking the time to share your experience!
Exciting Ergonomic Self-Assessment program
Pros:
The platform is incredibly easy to use, allowing our employees the freedom to take the self guided assessment at the most convenient time and pace versus scheduling out a third party to come and do an assessment.
Cons:
Implementation was a bit tedious, but we had a wonderful support team that helped us every step of the way!
Cority Response
9 months ago
Hi Cassandar, I am Tanya Jenke, VP of Customer Success, and I want to personally thank you for your feedback, we are thrilled to hear that our customers are finding the platform easy to use and that our support team is was great to work with. We take customer satisfaction seriously and want to ensure we have the happiest, most productive customers in the industry. Please don't hesitate to reach out if you have any questions or if I can be of assistance. Tanya Jenke
Cority - An excellent solution
Comments: Overall we are very happy with Cority - their Cority Acadamy for additional training is excellent, the user community is great for picking the minds of those who know a lot more and if you need to log a support request they a fast and effective and explain things clearly and slowly. (Possibly one of the best support teams I have used)
Pros:
Cority supplied us with our own dedicated implimentation consultant ([sensitive content hidden]) who was extremley knowledgeable - They provided us with excellent training which made the move from our old clunky system to Cority GX-2 a fairly painless experience
Cons:
As a large Occupational Health team looking after 15,000+ employees and numerous external contract there are a couple of things missing - it isn't easy for our recruiters to search the dashboards, although I understand Cority are working on a solution for future releases.Also we do a huge amount of blood tests daily and there is no ability for us to connect a label printer that allows us to label blood samples - this is a major failing of this solution.
Great Tool!!
Pros:
I like that the product is always advancing at a faster pace then we are ready for. That means when we are ready to move forward with a new initiative, the technology is there to support it. I also like that the Cority team takes a keen interest in understanding our company direction and providing support to meet the goals.
Cons:
The reporting capabilities can be challenging at times but Cority has made great strives in revamping the reporting tools in the application to improve the user experience.
Cority Response
5 years ago
Hey Catharine, Thanks for your review, we appreciate your feedback! We definitely do take a keen interest in understanding your company direction and providing support to meet your goals.
Dynamic Software
Comments: We are bringing data to our users through multi-level dashboards and are able to react quickly to ever changing business needs. When we run into issues or questions, the Cority support and help desk model is working well above industry standard
Pros:
Quick configuration change ability and the power behind business rules and insightful dashboards
Cons:
The reporting feature needs multi variable chart capability in their main reporting tool, but this is coming in June 2020
Cority Response
5 years ago
Hi Mark, Thank you for your review! We value your opinion and appreciate the time you took to provide feedback. We're happy you're enjoying our software and are looking forward to our upcoming reporting updates!
Will handle all our uses
Comments: So far so good. We love Cority and see the value in all the modules we’ve gotten so far, but it takes time. We are as good as our data, which means we need to truly invest our time and efforts into making it a great product.
Pros:
The enhancements keep coming! I love that it’s ever evolving to the user needs. This helps us stay on top of the safety culture.
Cons:
We get bogged down by being self hosted. I wish that wasn’t an option when we purchased.
Cority Response
5 years ago
Hi Elena, Thank you for your review. We value your feedback and are happy to hear that you're loving our software.
Cority
Comments: For a short time we were having issues with customer service, but that has recently improved greatly. We find this system so far to be easy to use and a good resource.
Pros:
I like having the ability to search a database for SDSs instead of trying to find them on my own. It saves time. The search capability is a lot easier with more options than our last software as well. It's pretty easy to use.
Cons:
We haven't been using the software terribly long. The only thing we've noticed is there is not much design say in the labels as far as placement and look, though there are some options, but this is minor.
Cority Response
4 years ago
Hi Andrea, Thank you for your review! We will share your feedback with our team.
Good Product
Comments: IQs is a good product, though in its current state needs to be a bit more user friendly and term friendly. If you want more than Quality personnel to use this software than it needs to be able to be understood by common staff and management. Navigation is somewhat difficult but once you get use to it, its gets better.
Pros:
capabilities
Cons:
not user friendly
Cority Response
8 years ago
Thank for the review, Kathy. IQS's most recent version -- IQS on the Trubox¿ platform -- is designed to ease the user experience, as we've learned that user adoption is one of the biggest challenges for the manufacturing industry. Our aim is "quality for all". Please reach out to your sales contact to see all that the newest version of IQS can do for your company.
Does so much!
Pros:
It is a product that is developing continuously based on customer suggestions and work by Cority experts!
Cons:
Some much I want to implement at once...so little time!
Cority Response
5 years ago
Hi Elizabeth, We appreciate your review! Thank you for taking the time to provide your feedback. We're glad you're happy with our software.
Cority Review
Comments: Overall I am a believer in the software and use it very often
Pros:
As I learn more about this product, I can see the value of utilizing the software in other areas of our operations.
Cons:
Because I am not an IT person, at times it’s hard for me to understand that aspect of the software.
Very nice software
Pros:
Setting up devices such as gages and setting up inspection plans is very easy to do. The skip lot system works like a charm.
Cons:
There should be a way to have "master" characteristics that can be linked to inspection plans for assemblies that use multiple component part drawings. This would allow a change to be made in one place on a sub-assembly that would be pushed into all the assemblies they are part of.
CHarting
Comments: We use occ health everyday. Works well for general charting.
Pros:
The ease of use for charting clinic visits daily
Cons:
Not knowing how everything works, navigating through the cority community can be tedious
QMS, Maintenance, Training, ECRs, Complaints, and more - all in one place
Comments:
Based on our years of experience with IQS software, we feel that it's a very capable software with more and more benefits realized the longer it's used.
Highlights include customized screens, auto and manual emails, reporting limited by your imagination only, integration with any ERP system, and a password-protected approval structure to support all industries incl. highly regulated ones.
IQS is a truly versatile system. Tsubaki uses it to manage complaints, employee training, external/internal/supplier audits, equipment maintenance, nonconformances, CA/CI/RP projects, calibrations, supplier accreditations (ISO certs etc.), engineering change requests, floor inspections, APQP elements, track quality costs. And we're not even close to using all features of the system.
The interconnectivity of IQS modules is another strength which simplifies data entry and saves time.
Over the years, IQS Inc. offered us great support, provided by a number of long-term employees.
I recommend IQS to any organization that is looking to make a transition to a unified EQMS data management system that reduces costs and offers additional capabilities such as modules to manage maintenance and training.
Cority Response
8 years ago
Wow, Anton - thanks for being a raving fan of our employees and the IQS quality management software system. US Tsubaki is a true success story for how to build a culture of quality throughout a corporation. Your influence within the IQS customer community is greatly valued. The US Tsubaki success story is located here if you'd like to watch. http://bit.ly/2e8XwjH
The system works as intended with lots of opportunity for improvements
Pros:
The amount of ability to configure to your own liking. The Report writing features. The advanced dashboard. The inspections module.
Cons:
no Self reset passwords. Inspections not linked to user roles. Missing ability to tie in required fields from other tabs on the incident investigation module to the workflow.
Implemented IQS within organization
Pros:
I like that all of our QMS is maintained within one system instead of scattered throughout our internal network. Everyone has easy access.
Cons:
Not always the most intuitive user-interface. People who don't use computers regularly struggle to learn this system.
Cority Response
8 years ago
Thank you for the review, Mary. Your feedback is valuable to IQS. We are pleased to see you encouraging others to speak to other users of IQS – and the User Group Meetings are the best place to do that face-to-face. Be sure to visit the Customer Support Center for other opportunities to connect with peers and learn about ways to best utilize the IQS software.
With a little knowledge this is a great tool!
Comments: Pros - RegAction is a strong software service that can be built to suit your company's needs. This service has completely changed the way we handle our compliance tracking and waste management. With the successful implementation of RegAction we have seen a marked decrease in overall cost and the potential for violations. Additionally, we have received many compliments from regulators and customers on our database management and record availability. Cons - This software can be a little difficult to learn when starting out. To get the system up and running I found myself calling often for assistance. It's worth mentioning that assistance was always available but often the solutions were not obvious without calling. Also the air module they offer is very difficult to operate unless working along with the support team from RegAction. Overall - RegAction is an excellent software service which meets all our needs in regards to achieving environmental compliance, cost control, process management. Despite the difficulty starting out this system has been incorporated into our standard operating procedure. Take the time to develop it correctly at the kickoff and it'll serve your needs well.
Cority Review
Comments: I am a new user to Cority and I am working for formal education. However, it looks like there are resources under the user community that are available such as videos and webinars.
Pros:
Cority covers the basics for what we use at our company.
Cons:
We need to implement my Cority and have a better understanding of reporting. It seems difficult to use.
Cority Response
5 years ago
Hi Scott, Thank you for taking the time to leave us a review. We value your feedback and hope you take advantage of our many resources!
Not live yet!
Pros:
We wanted to have strong data and Cority offered the best solution
Cons:
Amount of customization time was not known in advance
Cority Response
5 years ago
Hi Janel, Thank you for your review! We value your feedback and look forward to hearing more as you become more familiar with our software.