---
description: Learn more about Microsoft Forms price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Forms Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/33235/form-builder/software) > [Microsoft Forms](/software/1025299/microsoft-forms)

# Microsoft Forms

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> A cloud-based data collection application that helps organizations collect feedback information in real-time through forms and surveys.
> 
> Verdict: Rated **4.6/5** by 320 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft Forms?

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 320 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more

## Features

- Customisable Forms
- Customizable Templates
- Feedback Management
- Forms Creation & Design
- Forms Management
- Live Results Sharing
- Survey/Poll Management
- Template Management

## Integrations (4 total)

- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams

## Support Options

- Email/Help Desk
- Chat

## Category

- [Form Builder Software](https://www.capterra.com.au/directory/33235/form-builder/software)

## Related Categories

- [Form Builder Software](https://www.capterra.com.au/directory/33235/form-builder/software)
- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [Polling Software](https://www.capterra.com.au/directory/31220/polling/software)
- [Forms Automation Software](https://www.capterra.com.au/directory/10023/forms-automation/software)

## Alternatives

1. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (945 reviews)
3. [SurveyLegend](https://www.capterra.com.au/software/156752/surveylegend) — 4.6/5 (963 reviews)
4. [UmfrageOnline](https://www.capterra.com.au/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
5. [Google Forms](https://www.capterra.com.au/software/176571/google-forms) — 4.7/5 (11363 reviews)

## Reviews

### "Great Microsoft Integration" — 5.0/5

> **Chelsea** | *5 June 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use interface, great for those using Microsoft products already with seamless integration, really quick to set up.
> 
> **Cons**: Some of the design elements are limited as well as the question types. For those requiring more in depth logic branching you may need something else.
> 
> Amazing integration with other Microsoft products which makes it so easy to use internally. I found for surveys, registrations and data collection it was more than enough.

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### "Microsoft Form Builder" — 5.0/5

> **Nick** | *29 July 2025* | Textiles | Recommendation rating: 9.0/10
> 
> **Pros**: I haven’t used this Microsoft product a lot, but I’ve still got some experience with it. It’s easy to use and also lets you publish forms.
> 
> **Cons**: Microsoft Forms is just as easy to use as Google’s form builder, and I’ve got nothing to compare them, they do the same things

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### "Great for Quick Feedback" — 4.0/5

> **Anonymous User** | *18 November 2025* | Animation | Recommendation rating: 10.0/10
> 
> **Pros**: I liked Microsoft Forms for its simple interface and quick setup, making it easy to create surveys and collect responses efficiently.
> 
> **Cons**: Some customisation options were limited, and advanced features felt basic, which made complex surveys harder to create effectively.
> 
> Overall, Microsoft Forms was easy to use and reliable for collecting feedback, though it lacked some advanced customisation options.

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### "A good tool" — 4.0/5

> **Jodi** | *15 September 2024* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10
> 
> **Pros**: Very intuitive software that is very accessible for everyone to use.
> 
> **Cons**: Minimal customisation allowed and it has a pre-set format.
> 
> Very useful for in house surveys and questionnaires.

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### "Great for beginners" — 4.0/5

> **Billie** | *26 August 2024* | Market Research | Recommendation rating: 8.0/10
> 
> **Pros**: How easy it is to use and get the hang of.  beginner friendly
> 
> **Cons**: There is some limitations of the design of  Microsoft forms in comparison to competitors
> 
> It’s great for beginners, however it has limitations in terms of design

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1025299/microsoft-forms)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1025299/microsoft-forms> |
| de-AT | <https://www.capterra.at/software/1025299/microsoft-forms> |
| de-CH | <https://www.capterra.ch/software/1025299/microsoft-forms> |
| en | <https://www.capterra.com/p/246649/Microsoft-Forms/> |
| en-AE | <https://www.capterra.ae/software/1025299/microsoft-forms> |
| en-AU | <https://www.capterra.com.au/software/1025299/microsoft-forms> |
| en-CA | <https://www.capterra.ca/software/1025299/microsoft-forms> |
| en-GB | <https://www.capterra.co.uk/software/1025299/microsoft-forms> |
| en-IE | <https://www.capterra.ie/software/1025299/microsoft-forms> |
| en-IL | <https://www.capterra.co.il/software/1025299/microsoft-forms> |
| en-IN | <https://www.capterra.in/software/1025299/microsoft-forms> |
| en-NZ | <https://www.capterra.co.nz/software/1025299/microsoft-forms> |
| en-SG | <https://www.capterra.com.sg/software/1025299/microsoft-forms> |
| en-ZA | <https://www.capterra.co.za/software/1025299/microsoft-forms> |
| fr | <https://www.capterra.fr/software/1025299/microsoft-forms> |
| fr-BE | <https://fr.capterra.be/software/1025299/microsoft-forms> |
| fr-CA | <https://fr.capterra.ca/software/1025299/microsoft-forms> |
| fr-LU | <https://www.capterra.lu/software/1025299/microsoft-forms> |
| ja | <https://www.capterra.jp/software/1025299/microsoft-forms> |

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