--- description: Learn more about monday CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday CRM Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [monday CRM](/software/1024614/monday-crm) # monday CRM Canonical: https://www.capterra.com.au/software/1024614/monday-crm Page: 1 / 20\ Next: [Next page](https://www.capterra.com.au/software/1024614/monday-crm?page=2) > CRM solution that helps businesses manage contacts, leads, sales pipelines, marketing, forecasting, projects, outreach, and more. > > Verdict: Rated **4.7/5** by 467 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses monday CRM? Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 467 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 12.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more ## Features - Activity Tracking - Appointment Management - CRM - Calendar Management - Calendar/Reminder System - Campaign Management - Client Tracking - Collaboration Tools - Communication Management - Contact Management - Customer Database - Customer Engagement - Customer History - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Document Storage - Donor Management - Email Management - Email Marketing - Email Templates - For Financial Institutions - For Sales Teams/Organizations - Lead Capture - Lead Generation - Lead Management - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Multi-Channel Communication - Onboarding - Performance Management - Performance Metrics - Prioritization - Project Management - Quotes/Estimates - Reminders - Reporting & Statistics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Sales Reports - Segmentation - Social Media Integration - Task Management - Territory Management - Usage Tracking/Analytics - Workflow Management ... and 13 more features ## Integrations (25 total) - 7pace Timetracker - Aircall - BigPicture - Dropbox - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Microsoft Excel - Microsoft Outlook - Miro - OneDrive - PandaDoc ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software) - [Email Tracking Software](https://www.capterra.com.au/directory/31325/email-tracking/software) - [Sales Performance Management Software](https://www.capterra.com.au/directory/33455/sales-performance-management/software) - [Sales Enablement Software](https://www.capterra.com.au/directory/30798/sales-enablement/software) - [Sales Tracking Software](https://www.capterra.com.au/directory/32744/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18816 reviews) 3. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (7007 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (745 reviews) 5. [Kylas Sales CRM](https://www.capterra.com.au/software/210630/kylas) — 4.8/5 (629 reviews) ## Reviews ### "Mr - Owner" — 5.0/5 > **Marlon** | *30 July 2025* | Banking | Recommendation rating: 8.0/10 > > **Pros**: The simple visual aspect and the ease of use as well as the automations. I am still yet to link up my email, however this will be a huge benefit > > **Cons**: The cost - I can't purchase 1 seat as I am a solo operator. I want a simple to do list which i cant easily find. > > So far it has been very positive as I am still learning the whole landscape and what the CRM is capable of ----- ### "Powerful, Flexible Platform That Streamlines Workflows" — 5.0/5 > **Sundar** | *30 July 2025* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: Monday.com is incredibly flexible and user-friendly. The CRM module alone covers a wide range of needs — from task tracking to client communication — and the visual interface makes team collaboration easy and clear. > > **Cons**: Some modules like Work Management and CRM have overlapping features, which can lead to redundant subscriptions and unnecessary costs. It would be great if Monday.com offered clearer guidance or bundling for similar-use cases to avoid overpaying. > > Overall, my experience with Monday.com has been very good. It’s a powerful and easy-to-use platform that has helped streamline our workflows and improve visibility across tasks. The CRM module, in particular, has been very useful. While there was some overlap with other modules like Work Management, once streamlined, the platform delivers great value and efficiency. ----- ### "A great option for teams that want a CRM with project management flair. Just be ready to spend a bit of time customising it to your flow." — 5.0/5 > **Ken** | *29 July 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Super flexible board structure Great UI/UX for tracking leads and stages Automation and notifications are time-savers Easy to onboard new users > > **Cons**: Reporting is decent but not as in-depth as traditional CRMs Can get cluttered if not regularly maintained Some CRM features still feel like workarounds, not native > > We've been using Monday.com CRM to manage our sales pipeline and team workflows, and overall it’s been a solid tool. It’s highly customisable, visually intuitive, and great for collaboration. The ability to tailor pipelines, automate follow-ups, and integrate with tools like Slack and Gmail has helped us streamline a lot of our manual processes. ----- ### "Hate Mondays, love Monday. (marketing team call me to use this)" — 5.0/5 > **Paul** | *1 August 2025* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: simple to use, clear columns and layout. making changes to information is very easy and the email feature is incredibly helpful > > **Cons**: data entry could be more intuitive. its positive, I would change the colouring and presentation of the information. it should look more visually enticing > > its been positive. there should be more prompts to complete information in certain cells and better more appealing reports would be great for management meetings ----- ### "Intuitive and highly customizable CRM for sales teams" — 4.0/5 > **Douglas** | *4 August 2026* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: monday CRM offers a modern, intuitive interface that simplifies the organization of leads, opportunities, and sales activities. The platform allows users to create custom workflows, automate repetitive tasks, and track team performance via visual dashboards. Integration with other tools and flexible configuration options make the system suitable for businesses of all sizes. > > **Cons**: Some more advanced features are available only on higher-tier plans, which can increase costs as the company grows. Additionally, due to the high level of customization, the initial setup may require some time to fully leverage the platform's potential. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.com.au/software/1024614/monday-crm?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1024614/monday-crm) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data