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About Phished

Predict and prevent cyber incidents by changing employee behaviour with holistic training

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Pros:

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Cons:

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Phished ratings

Average score

Ease of Use
4.5
Customer Service
4.6
Features
4.5
Value for Money
4.7

Likelihood to recommend

8.7/10

Phished has an overall rating of 4.5 out 5 stars based on 25 user reviews on Capterra.

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Filter reviews (25)

Jasper
Jasper
Managing Partner in Belgium
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Best in class!

5.0 3 years ago

Pros:

As a digital marketing professional, cyber security is one of my main focus points. Especially with the recent news in Austria who are banning a lot of tools and started fining companies. That's why I contacted Phished to learn more about cyber security and to use it for my own marketing agency. I like the in-house training academy. In 2 hours, I already felt like a cybersecurity professional. I also like the fact that it's fully automated and there is no manual work required. You don't need to log in every day ect. Love it! Also kudos for [SENSITIVE CONTENT], who did the onboarding.

Cons:

Nothing really. Not even the pricing! ;) It's very handy and has a very clean interface. It can be overwhelming when you log in, but [SENSITIVE CONTENT] did a great job in the onboarding.

Dieter
CX Specialist in Belgium
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Phished - Easy to implement, low maintenance Training&Awareness solution

5.0 3 years ago

Pros:

Phished is very easy to implement and use. In our previous solution I had to design every phishing mail myself, which took a lot of time. With Phished it takes about 2h to do the full setup for a customer and after that everything pretty much goes automatic

Cons:

The option to show reports of automatic campaigns in the Partner portal would be a big plus.

Andrew
Head of IT in Switzerland
Education Management, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Phishing for Schools

4.0 3 years ago

Comments: Our experience with Phsihed has been positive. We are addressing the need for employees to be more astute when processing emails. In an educational environment there are various distractions which can make it challenging for employees to take time to review the authenticity of emails. By using Phished, our organisation has become more alert to the risks.

Pros:

The ease of implementation and the design of the dashboard. The schedule of the emails being sent make it easy to see what is happening, and the automated distribution negates any significant workload in running a Phishing Awareness campaign.

Cons:

I would like the dashboard to have more interactive options in order to drilldown to phishing events, through the summary chart.

Johan
information security consultant in Belgium
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great awareness training

5.0 2 years ago

Comments: The Phished.io software and team are an added value to decrease the security incidents in our company.

Pros:

The Phished software is very easy to setup and is easy to use. The automatic phishing campaigns are the best way to perform a continual security awareness.

Cons:

There is already put a lot of effort in the (automatic) reporting but here are some gaps that can be closed. When you inform the team of it, they listen to the customer and inform them of the status.

Werner
CO-CEO in Belgium
Industrial Automation, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Automated Cybersecurity awareness platform

4.0 3 years ago

Pros:

The platform is fully automated. Creating simulations, sending them out, educating the people that fell into the trap takes too much time … Phished takes all of those tasks out of our hands and does them for us. Once we had it properly set up, we didn’t need to go back very often, other than to check on our progress. We have an automated reporting set up in our inbox as well, but we like to keep a close eye on things in the meantime. Plus, it’s just fun to see the numbers improving. The training academy has undergone a positive evolution as well, improving on both content and performance. It shows that they care about customer feedback and that they always keep improving. Our employees generally come back with positive feedback.

Cons:

The number of people in my organization that clicked on the phishing emails. 😊 But honestly, I haven’t discovered any downsides so far. There is perhaps still room for improvement in the Phished Academy, but as said: it has already undergone huge improvements and they have proved to be committed to keep evolving. It already does what we expect from it, so every gain is a win.

Benoît
directeur real estate in Belgium
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Increasing awareness among our employees

5.0 2 years ago

Comments: Our organization had no awareness of phishing and smishing prior to our introduction to Phished, but now we are very aware of the dangers that come with emails from unknown sources. Since we started using Phished in our organization, our employees have learned to be very careful about what to do with phishing.

Pros:

We started using the Phished platform over 3 months ago and it has been working great. It’s automated, so we don’t have to be hands-on at all, which of course is a huge time saver. The user interface is very intuitive and easy to use as well.

Cons:

The variety of services they provide make it a great tool!

Emanuel
Chief Evangelist in Belgium
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great product

5.0 2 years ago

Comments: Easy to do business with, easy to use, easy to sell...what's not to like?

Pros:

1. Easy to implement and use. 2. Content available in local language (Dutch).

Cons:

They do not yet offer 'offline' methods of phishing but I heard that they are working on it.

Arjan
Helpdesk Support in Netherlands
Civil Engineering, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Great tool for learning and awareness

4.0 11 months ago

Comments: I am very happy with how Phished works. We use it on a daily now with monthly training.

Pros:

It is easy to use, you have great training programs and a Report button in Outlook.

Cons:

They do not recognize non-spam senders. Like Facebook or Google and internal mails.

Verified Reviewer
Verified LinkedIn User
Information Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great tool for educating your customers

4.0 3 years ago

Comments: educating our customers! This is the main purpose of this tool! And helps a lot!

Pros:

Easy interface and a lot of ways for setting up a automated phishing campaing. Great way for checking the clients education on phishing mails.

Cons:

The interface is great as said above. Only some of the plugins take some time to implement. So it's not that you can adjust all the things on the fly

Nele
information security awareness coordinator in Belgium
Nanotechnology, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Seeing results!

5.0 3 years ago

Comments: Phishing training exercises are very effective in teaching colleagues how to avoid the phishing trap.

Pros:

Variation in the mails being sent as opposed to one single mail being sent to all. In the case of the one mail sent to all, the exercise-effect is limited to the first people who encounter it. When word spreads a training phishing mail is going around, colleagues will no longer do the analyses themselves of identifying it as such. Sending out different training mails at varying moments, Phished avoids this.

Cons:

For myself I have to get a better hang of the reporting.

Jeroen
Security consultant in Netherlands
Computer Hardware, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Beste phishing platform for your bucks

5.0 2 years ago

Comments: We use it with a lot off customers. AI based training with a set and forget framework. If you want you can change a lot off the settings

Pros:

Good pricepoint, good support and an trail version

Cons:

Sometimes slow partner website when using the site.

Gill
CISO in Belgium
Insurance, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Phished

5.0 3 years ago

Comments: Phished allowed us to greatly increase the security maturity in the organization and significantly reduce click rates.

Pros:

Phished.io is a great platform to organize automated phishing exercises where recipients receive phishing simulations with tailored content

Cons:

My minor dislike is that more in depth reporting features would be a nice to have. The build-in reports are sufficient but can be expanded upon.

Louis
Chief of Staff / Head of Operations in Belgium
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Increase your team's security awareness in no time!

5.0 2 years ago

Pros:

Localised Content: The content is very tailored and improves along the way Ease of use and implementation

Cons:

Nothing to dislike at the moment. Only thing that could be improved is the reporting capability.

Erik
System Engineer in Belgium
Higher Education, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Automatische, AI gedreven, phishing campagnes

5.0 3 years ago

Comments: Mooi, degelijk product dat eenmaal geconfigureerd het meeste werk automatiseert, en dus weinig menselijke interactie vereist om te blijven draaien.

Pros:

Een onderscheidende factor is dat phished de mogelijkheid biedt om op een geautomatiseerde manier aan verschillende gebruikers op verschillende tijdstippen verschillende phishing mails te sturen. Dan heb je niet het effect dat bij een bulk-phishingmail de helft van je werknemers al op de hoogte is voor ze de mail hebben ontvangen. Verder maakt het systeem gebruik van AI om de moeilijkheidsgraad te variëren per gebruiker, op basis van hun klik-gedrag.

Cons:

Het bladeren door de verschillende events is erg traag, maar dat kan aangepakt worden.

Johannes
CSO in Belgium
Airlines/Aviation, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Phished

4.0 3 years ago

Comments: Phished wordt nu ingezet om awareness te creeren over phishing, en een onverwacht voordeel is dat door de phishing meldknop die het tool aanbiedt nu ook meer echte phishings gerapporteerd worden.

Pros:

Het product is gemakkelijk te configureren, en levert een volautomatische en continue stroom van phishing (test) mails om de phishing bestendigheid van de medewerkers te verbeteren. Er kunnen ook leermomenten gekoppeld worden aan bepaalde reacties van medewerkers, en er is een e-learning faciliteit. De phishing mails zijn soms best moeilijk.

Cons:

De rapportering is nogal moeilijk, en het is niet altijd evident te valideren dat de ingestelde parameters (bvb de frequentie van mails per persoon) gerespecteerd worden. Het is niet duidelijk of de moeilijkheidsgraad van de verstuurde phishing berichten ook daadwerkelijk toeneemt.

Ryan
People Partner in Netherlands
Management Consulting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Beter geworden in het herkennen van phishing

5.0 3 years ago

Pros:

We zijn dankzij Phished beduidend beter geworden in het herkennen van phishing mail en zijn bewust getraind in het beter nadenken waar een mail van een onbekende afzender vandaan komt. Makkelijk in gebruik, intuïtief en slim.

Cons:

De academy is nog ontwikkeling, maar op de goede weg. Metrics over gebruikers kunnen beter, is nu nog wat onduidelijk en niet altijd kloppend.

Tim
Stafmedewerker ICT & Innovatie in Switzerland
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Phised helpt ons om awaraness rond phising te verhogen.

4.0 3 years ago

Pros:

Eenvoudig in gebruik en opzet. Systeem is self-leanring waardoor de phishings steeds beter en beter worden.

Cons:

De rapportering kan iets duidelijker of moet nog wat verder opgezet worden door ons.

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Phished is een must binnen us bedrijf

4.0 2 years ago

Comments: Als cybersecurity bedrijf is het fijn te rekenen op een goeie partner die kennis van zaken heeft. De software van Phished is zeer toegangelijk en dat is een zeer belangrijk factor is het verkopen van als gebruiken van de software.

Pros:

Deze gebruiksvriendelijke software zorgt ervoor dat men een goeie, gemakkelijke manier kan zien hoe een medewerker omgaat met een phishingmail. Doordat de resultaten op een overzichtelijke manier worden weergegeven kan men snel ingrijpen waar het fout dreigt te gaan.

Cons:

Ik heb momenteel nog geen nadelen ondervonden ook niet door onze engineers.

Arne
COO in Belgium
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

No nonsense tool, as it should be

4.0 2 years ago

Pros:

Zeer gebruiksvriendelijke tool met sterke UI/UX: kan makkelijk aan klanteneisen aangepast worden met eigen branding. Uitgebreide 'academy' om de trainingen aan te sturen. Kortom, sterke no nonsense tool die gewoon echt goed gemaakt is.

Cons:

Algemene ondersteuning en communicatie vanuit de tool kan beter.

frank
it in Belgium
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Gemakkelijk in gebruik

4.0 3 years ago

Comments: sinds we onze medewerkers trainen met Phished.io hebben we minder vragen over phishing mails bij de helpdesk. Bij twijfel kan de gebruiker zijn mail naar phished.io sturen voor analyse.

Pros:

makkelijke installatie goeie support integratie met onze ad

Cons:

rapportering kan beter de trainingsmodule kan nog beter, maar daar wordt aangewerkt

Bjorn
helpdesk medewerker in Belgium
Government Relations, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Gemakkelijk in gebruik

4.0 3 years ago

Pros:

Gemakkelijk in gebruik De training neemt weinig tijd in beslag voor de cursist terwijl de kennis stijgt

Cons:

nog geen gevonden

indy
Webmaster en ICT beheerder in Belgium
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

3 maand na gebruik

4.0 3 years ago

Pros:

Het gebruiksgemak, de prijs en de automatisatie.

Cons:

Er zitten nog een aantal kleine foutjes in het systeem.

Peter
Begeleider / nascholer informatieveiligheid in Belgium
Education Management, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Met Phished informeer en sensibiliseer je alle personeelsleden op een eenvoudige manier.

4.0 3 years ago

Pros:

Met Phished lanceer je op een eenvoudige manier een sensibiliseercampagne over en rond de gevaren van phishing mails. Eens alles goed is afgesteld heb je er geen kijken meer naar. Na een jaar zullen bijna alle personeelsleden phishingmails herkennen en weten wat ze er mee moeten doen.

Cons:

Echt nadelen hebben we niet mogen ondervinden. Eenmaal alles goed is ingesteld, loopt het als gesmeerd.

Niek
Directeur in Netherlands
Human Resources, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Door Phished zijn onze mensen alerter op phishing mails en de kans om gehackt te worden kleiner.

5.0 2 years ago

Comments: Zeer goed. Leuke club met enthousiaste mensen en een mooi innovatief product.

Pros:

Groot plus punt is dat mensen niet één training krijgen en dan weer een jaar niets, maar elke week scherp moeten blijven op eventuele phishing mails.

Cons:

De plug-in voor outlook werkt nog niet.

Jonas
System Engineer in Belgium
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Phished

5.0 2 years ago

Pros:

eenvoudige installatie en integratie en gebruiksgemak

Cons:

momenteel geen nadelen bij het gebruik van deze software