--- description: Learn more about SuperOps price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOps Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Patch Management Software](/directory/10017/patch-management/software) > [SuperOps](/software/1017782/superopsai) # SuperOps Canonical: https://www.capterra.com.au/software/1017782/superopsai Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/1017782/superopsai?page=2) > SuperOps is an AI PSA-RMM platform unifying asset management, projects \& docs for MSPs \& IT teams, driving growth. > > Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 65 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SuperOps ## Commercial Context - **Starting Price**: USD 79.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Rise(PSA only) - $39/tech/month, billed monthly $29/tech/month, billed annually Grow(PSA only) - $59/tech/month, billed monthly $49/tech/month, billed annually Connect(RMM only) - $69/tech/month, billed monthly(150 endpoints/tech) $59/tech/month, billed annually(150 endpoints/tech) Ultra(PSA + RMM) - $119/tech/month, billed monthly(150 endpoints/tech) $99/tech/month, billed annually(150 endpoints/tech) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana and 174 more ## Features - Alerts/Notifications - Asset Tracking - Automatic Patch Deployment - Billing & Invoicing - CRM - Contract/License Management - Dashboard - Documentation Management - IT Asset Management - IT Reporting - Issue Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Process/Workflow Automation - Project Management - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting & Statistics - Scheduling - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Templates - Time & Expense Tracking - Troubleshooting - Workflow Management ## Integrations (4 total) - ScreenConnect - Splashtop - TeamViewer ONE - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patch Management Software](https://www.capterra.com.au/directory/10017/patch-management/software) ## Related Categories - [MSP Software](https://www.capterra.com.au/directory/30921/msp/software) - [RMM Software](https://www.capterra.com.au/directory/31715/remote-monitoring-and-management-software/software) - [IT Management Software](https://www.capterra.com.au/directory/10001/it-management/software) - [Professional Services Automation Software](https://www.capterra.com.au/directory/16/professional-services-automation/software) - [Patch Management Software](https://www.capterra.com.au/directory/10017/patch-management/software) ## Alternatives 1. [Cove Data Protection](https://www.capterra.com.au/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 2. [Atera](https://www.capterra.com.au/software/144309/atera) — 4.5/5 (446 reviews) 3. [N-central](https://www.capterra.com.au/software/13803/n-central) — 4.1/5 (195 reviews) 4. [N-sight RMM](https://www.capterra.com.au/software/163344/n-sight) — 4.3/5 (194 reviews) 5. [Syncro](https://www.capterra.com.au/software/207618/syncro) — 4.6/5 (147 reviews) ## Reviews ### "Pretty good, could use some improvement" — 3.0/5 > **John** | *8 May 2025* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: It's pretty good on the desktop, mostly functions although there are always little quirks like emails not formatted properly and such that do annoy me. > > **Cons**: The phone app is really poor. It doesn't format emails properly on iOS, and never really seems to progress or improve. > > Overall it has not been a bad experience, I moved from Atera to SuperOps and it has definitely been a better experience than it was with Atera. Also Atera is an Israel company and I consider that to be a considerable risk at the moment given Mossad are known to spy through any and all means, I just can't expose my customers to that risk. ----- ### "Efficient, Streamlined MSP Solution with Room for Growth" — 4.0/5 > **Sanjog** | *6 May 2025* | Computer Networking | Recommendation rating: 7.0/10 > > **Pros**: It doesn’t feel cluttered or overly complex, which makes it really easy to jump in and start managing tickets or projects without a steep learning curve. > > **Cons**: Some integrations with third-party tools are still limited compared to more established competitors > > The combination of PSA and RMM tools in one place really streamlines daily operations. The support team is responsive, and they’re actively rolling out updates based on user feedback. It feels like a platform that’s growing in the right direction. ----- ### "Ease of use, integrates very well." — 5.0/5 > **Justine** | *13 May 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Very easy to use, and handles emails well as well as having proper integration with M365 applications. > > **Cons**: Mileage may vary, but SuperOps can be noticeably lacking in a few features here and there, though, they have a nice roadmap for what features will be coming next. > > Overall their UI and workspace is decent, support is incredibly responsive. Though, the interface can be quite busy. ----- ### "Loving the Simplicity and Power of SuperOps" — 5.0/5 > **Nacho** | *28 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I’ve worked with many platforms, but few have impressed me as much as SuperOps. What truly sets it apart is its thoughtful design and relentless focus on user experience. Every feature feels like it was built with the technician in mind—intuitive, efficient, and genuinely helpful. > > **Cons**: No platform is perfect. If I had to point out one area for improvement, it would be the limited customization options in certain modules. As someone who values flexibility and tailored workflows > > Working with SuperOps has been a game-changer in how we manage and deliver IT services. From day one, the platform impressed me with its clean interface, intuitive workflows, and powerful automation capabilities. Balance between simplicity and depth—you get robust functionality without the usual complexity. The onboarding was smooth, the support team is responsive, and the product continues to evolve in meaningful ways. ----- ### "Innovative and Rapid, yet Fully-Supported and Realized Development" — 5.0/5 > **Chase** | *27 June 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: SuperOps is constantly adding new, innovative features. They definitely look forward to the future, which is super important to think about in the MSP space. The platform is quickly getting better and better, with commonly requested features actually getting added fairly quickly. And these features are debugged and ready to go. Other platforms may "release" new "features", but they never work as intended. SuperOps' features really do\! > > **Cons**: I would love some more documentation from SuperOps. They develop quite quickly and everything works pretty well right off the bat, but if they could explain some of the configuration settings in more depth and show you more ways on how to use the platform, that would be really nice. Still, I've gotten by just fine with the documentation they do have in combination with their support team. > > We had a fantastic onboarding experience. The account manager really cared about our success moving to this new platform for our RMM and ticketing needs, and we had countless onboarding sessions with a SuperOps engineer to discuss our particular needs and put them in action. Support is quick and helpful, and I'm finding new ways to use SuperOps every day\! It can do a lot more than they even advertise, especially with all of their automations and API. But it is also great right out of the box with default settings and features, so it is a win-win for everyone really. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/1017782/superopsai?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1017782/superopsai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pl | | ----- ## Structured Data