---
description: Learn more about BrandMentions price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BrandMentions Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/31028/social-media-monitoring/software) > [BrandMentions](/software/1017713/brandmentions)

# BrandMentions

Canonical: https://www.capterra.com.au/software/1017713/brandmentions

Page: 1 / 4\
Next: [Next page](https://www.capterra.com.au/software/1017713/brandmentions?page=2)

> Make better business decisions using our
full-stack brand monitoring tool.
> 
> Verdict: Rated **5.0/5** by 63 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses BrandMentions?

Smart Social Listening \& Brand Monitoring Tools for Growth \& Analytics

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 63 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BrandMentions

## Commercial Context

- **Starting Price**: USD 99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Audience Targeting
- Competitive Analysis
- Customer Engagement
- Customizable Reports
- Dashboard
- Performance Metrics
- Real-Time Notifications
- Reporting & Statistics
- Reputation Management
- Sentiment Analysis
- Trend Analysis
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Social Media Monitoring Software](https://www.capterra.com.au/directory/31028/social-media-monitoring/software)

## Alternatives

1. [Brand24](https://www.capterra.com.au/software/149054/brand24) — 4.7/5 (254 reviews)
2. [BigSpy](https://www.capterra.com.au/software/203036/bigspy) — 4.8/5 (2484 reviews)
3. [Agorapulse](https://www.capterra.com.au/software/123971/agorapulse) — 4.6/5 (713 reviews)
4. [Hootsuite](https://www.capterra.com.au/software/121701/hootsuite) — 4.4/5 (3795 reviews)
5. [Lyfpit](https://www.capterra.com.au/software/1011322/lyfpit) — 4.6/5 (138 reviews)

## Reviews

### "Insightful Sentiment Analysis for Customer Engagement" — 5.0/5

> **Laura** | *10 November 2025* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: The sentiment analysis feature helps me understand how customers perceive my brand in real time. I can identify positive mentions to amplify and negative mentions to address promptly. It has greatly improved my engagement strategy and helped maintain a strong online presence.
> 
> **Cons**: Some third-party integrations are missing, but the core platform covers most needs efficiently and reliably.
> 
> BrandMentions has become a critical tool for monitoring audience sentiment. It enables me to respond proactively, strengthen customer relationships, and make informed marketing decisions.

-----

### "A great social listening app" — 5.0/5

> **Verified Reviewer** | *4 September 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It's a complex and complete social listening app; it has everything you need: in-depth analysis, broad coverage, useful insights.
> 
> **Cons**: It's a very powerful app always looking to improve. Great customer support, often features release  ..

-----

### "Practical Monitoring Solution For Smaller Businesses" — 5.0/5

> **Andrés** | *30 December 2025* | Luxury Goods & Jewelry | Recommendation rating: 9.0/10
> 
> **Pros**: BrandMentions helps me keep track of customer conversations without spending all day searching manually. Running a smaller operation means time is limited. The sentiment tracking shows when customers are unhappy before situations worsen, and seeing competitor mentions helps me understand their pricing and positioning better. Captures discussions from review sites and forums where our audience actually engages.
> 
> **Cons**: A learning curve exists if you want to use everything properly. Took me a couple weeks to get comfortable with all the settings and understand which reports mattered most.
> 
> BrandMentions delivers more than I expected for the price point. The social listening features give me visibility I couldn't afford with bigger enterprise solutions. Protecting our image online became less stressful because I'm not constantly wondering what's being said. Alerts work, data seems accurate, and I can actually use it without needing a dedicated team member.

-----

### "Straightforward Brand Monitoring That Actually Delivers Results" — 4.0/5

> **Ronit** | *22 December 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Honestly, this brand monitoring tool just works. I can track what folks are saying about my business across social media, blogs, and review sites without jumping around everywhere. The sentiment analysis helps me figure out if people are happy or upset, and I can catch problems early. Saves me tons of time.
> 
> **Cons**: Getting all the alerts and filters dialed in took me a bit at first. I had to play around with keyword settings before it felt just right for my needs.
> 
> Really solid social listening platform overall. Does exactly what I need for reputation management without being overly complicated. Keeps me in the loop about customer feedback and competitor activity, and that helps me make better calls. Can't complain. It's been super helpful since I started using it.

-----

### "The most complete app for online" — 5.0/5

> **Nina** | *18 October 2025* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: I try many tools for monitoring, but this one is the best. It shows everything people say about my business and other companies too. It is easy to start, and I see the data very fast.
> 
> **Cons**: It would be great to have a mobile app version for this platform as well, making access and use more convenient.
> 
> What I like most is it find brand mentions very good, even when people no tag or link. The AI help me see trends, know if people happy or not, and fix small problems before they get big.

-----

Page: 1 / 4\
Next: [Next page](https://www.capterra.com.au/software/1017713/brandmentions?page=2)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1017713/brandmentions)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235227/BrandMentions/> |
| en-AE | <https://www.capterra.ae/software/1017713/brandmentions> |
| en-AU | <https://www.capterra.com.au/software/1017713/brandmentions> |
| en-CA | <https://www.capterra.ca/software/1017713/brandmentions> |
| en-GB | <https://www.capterra.co.uk/software/1017713/brandmentions> |
| en-IE | <https://www.capterra.ie/software/1017713/brandmentions> |
| en-IL | <https://www.capterra.co.il/software/1017713/brandmentions> |
| en-IN | <https://www.capterra.in/software/1017713/brandmentions> |
| en-NZ | <https://www.capterra.co.nz/software/1017713/brandmentions> |
| en-SG | <https://www.capterra.com.sg/software/1017713/brandmentions> |
| en-ZA | <https://www.capterra.co.za/software/1017713/brandmentions> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"BrandMentions","description":"BrandMentions is the most effective method of monitoring your brand or product on the Internet. It is also a tool that measures the buzz around your brand, product or keyword.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/067b82b5-6ba1-4c5c-b9c0-8901246c26d8.png","url":"https://www.capterra.com.au/software/1017713/brandmentions","@id":"https://www.capterra.com.au/software/1017713/brandmentions#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":63},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/1017713/brandmentions#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is BrandMentions?","@type":"Question","acceptedAnswer":{"text":"BrandMentions is the most effective method of monitoring your brand or product on the Internet. It is also a tool that measures the buzz around your brand, product or keyword.","@type":"Answer"}},{"name":"Who Uses BrandMentions?","@type":"Question","acceptedAnswer":{"text":"Smart Social Listening & Brand Monitoring Tools for Growth & Analytics","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1017713/brandmentions#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Media Monitoring Software","position":2,"item":"/directory/31028/social-media-monitoring/software","@type":"ListItem"},{"name":"BrandMentions","position":3,"item":"/software/1017713/brandmentions","@type":"ListItem"}]}]}
</script>