---
description: Learn more about ShiftCare price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ShiftCare Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [ShiftCare](/software/1016141/shiftcare)

# ShiftCare

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> ShiftCare is an intuitive NDIS management software that simplifies rostering, invoicing, and client care, cutting admin time by up to 90% and boosting provider efficiency.
> 
> Verdict: Rated **4.6/5** by 146 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ShiftCare?

ShiftCare serves NDIS disability \& aged care providers and support workers across Australia. We help teams manage client care, streamline operations, and reduce admin, making it easier to deliver quality support while growing your business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 146 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShiftCare

## Commercial Context

- **Starting Price**: USD 8.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Per user, per month, billed annually. Monthly billing is also available. Basic $8, Professional $13, Premium $20. Enterprise pricing on request for providers from 250 staff. 7-day free trial on every plan, no credit card required. Minimum 5 staff. Prices are shown in local currency (AUD in Australia, USD in the US), excluding tax.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Care Plan Management
- Case Management
- Claims Management
- Client Database
- Client Management
- Communication Management
- Compliance Management
- Contact Management
- Customisable Forms
- Document Management
- Employee Management
- Faculty/Staff Management
- HIPAA Compliant
- Incident Management
- Lead Management
- Medical Billing
- Medical History Records
- Medication History
- Messaging/Shift Dispatching
- Mobile Access
- Online Scheduling
- Overtime Calculation
- Patient Communications
- Patient Management
- Patient Records Management
- Payroll Management
- Point of Care System
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Shift Scheduling
- Shift Swapping
- Skills Tracking
- Staff Management
- Third-Party Integrations
- Vacation/Leave Tracking

... and 2 more features

## Integrations (11 total)

- ADP GlobalView Payroll
- Employment Hero
- Google Calendar
- HubSpot CRM
- MYOB Business
- PARADIGM
- Paychex
- QuickBooks Online
- QuickBooks Payroll
- Viventium Software
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Health Care Software](https://www.capterra.com.au/directory/10036/home-health-care/software)

## Related Categories

- [Home Health Care Software](https://www.capterra.com.au/directory/10036/home-health-care/software)
- [Home Care Software](https://www.capterra.com.au/directory/30812/home-care/software)
- [Healthcare CRM Software](https://www.capterra.com.au/directory/30976/healthcare-crm/software)
- [Patient Case Management Software](https://www.capterra.com.au/directory/30590/patient-case-management/software)
- [Medical Booking Software](https://www.capterra.com.au/directory/30027/medical-scheduling/software)

## Alternatives

1. [Google Calendar](https://www.capterra.com.au/software/213340/google-calendar) — 4.8/5 (4323 reviews)
2. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5318 reviews)
3. [Calendly](https://www.capterra.com.au/software/148036/calendly) — 4.7/5 (4163 reviews)
4. [splose](https://www.capterra.com.au/software/1023072/splose) — 4.5/5 (33 reviews)
5. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1487 reviews)

## Reviews

### "ShiftCare is a good scheduling App" — 4.0/5

> **Beatrice** | *3 June 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Very good support team. Quick and easy to get answers.
The permissions are quite easy and set up is good.
> 
> **Cons**: Sometimes the app is a little bit glitchy, but not too bad.
The price is a little higher than I would like to pay.
> 
> Pretty good.
The staff are very helpful, the seminars are useful and the help files are easy to access. Thank you\!

-----

### "Office Manager/Compliance" — 3.0/5

> **Kim** | *28 April 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use instruction videos
constant updates and real time notifications of updates
> 
> **Cons**: unable to put in plan dates in main page where the NDIS number goes
unable to fully colour code the scheduler
> 
> Mostly I find ShiftCare a great tool to use 
New updates are really good

-----

### "Best move we made as a business\!" — 5.0/5

> **Kylie** | *29 April 2025* | Individual & Family Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use. The program is built in a way that anyone can navigate.  The information is easy to find when needed, and shift building is super simple. In app messaging is fantastic for compliance and prompt communication.
> 
> **Cons**: Could do with more data availability and a few tweaks to make the workflow faster
> 
> Wonderful\!  Answers are prompt whenever there is a question or issue.  If something more complex arises, it is a great comfort to know we can always book an appointment with one of the experts

-----

### "Highly recommended" — 5.0/5

> **Ruth Esther** | *19 February 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: The user friendly tools and latest improvements.  Prompt support through the chat and efficiency.
> 
> **Cons**: Would be great if we could have a careplan to fill in the software instead of uploading as attachments
> 
> We've used shiftcare for close to 7 years and we have seen how far the improvements have come.  Love the prompt support and the continues improvements.

-----

### "Dont bother with it, its expensive for what it is." — 1.0/5

> **Kourtney-lee** | *1 May 2025* | Government Administration | Recommendation rating: 1.0/10
> 
> **Pros**: Able to have staff manage their documentation as well as review it.
> 
> **Cons**: The bloody cost of it, per user when it should just be purchase the software and cya.
> 
> I hate it, im sick of the videos just write the dam instructions down and ill work it out. Im sick of asking for help on the system and trying to steamline a process for it when they keep updating the thing. I get passed around to get answers then when things are set up... another bloody problem, i have to double check and handle it all because of it.

-----

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## Links

- [View on Capterra](https://www.capterra.com.au/software/1016141/shiftcare)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/233684/ShiftCare/> |
| en-AE | <https://www.capterra.ae/software/1016141/shiftcare> |
| en-AU | <https://www.capterra.com.au/software/1016141/shiftcare> |
| en-CA | <https://www.capterra.ca/software/1016141/shiftcare> |
| en-GB | <https://www.capterra.co.uk/software/1016141/shiftcare> |
| en-IE | <https://www.capterra.ie/software/1016141/shiftcare> |
| en-IL | <https://www.capterra.co.il/software/1016141/shiftcare> |
| en-IN | <https://www.capterra.in/software/1016141/shiftcare> |
| en-NZ | <https://www.capterra.co.nz/software/1016141/shiftcare> |
| en-SG | <https://www.capterra.com.sg/software/1016141/shiftcare> |
| en-ZA | <https://www.capterra.co.za/software/1016141/shiftcare> |
| fr | <https://www.capterra.fr/software/1016141/shiftcare> |
| fr-BE | <https://fr.capterra.be/software/1016141/shiftcare> |
| fr-CA | <https://fr.capterra.ca/software/1016141/shiftcare> |
| fr-LU | <https://www.capterra.lu/software/1016141/shiftcare> |

-----

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