--- description: Learn more about Microsoft Outlook price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.com.au/software/1010311/microsoft-outlook Page: 1 / 98\ Next: [Next page](https://www.capterra.com.au/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2426 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2426 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.capterra.com.au/directory/30553/email-management/software) ## Alternatives 1. [Gmail](https://www.capterra.com.au/software/202338/gmail) — 4.8/5 (13329 reviews) 2. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17484 reviews) 3. [Microsoft 365](https://www.capterra.com.au/software/58688/microsoft-365) — 4.6/5 (14038 reviews) 4. [Yahoo Mail](https://www.capterra.com.au/software/1035225/yahoo-mail) — 4.2/5 (846 reviews) 5. [Mailchimp](https://www.capterra.com.au/software/110228/mailchimp) — 4.5/5 (17572 reviews) ## Reviews ### "Business Friendly" — 4.0/5 > **SURYA MOULI** | *25 March 2026* | Food Production | Recommendation rating: 5.0/10 > > **Pros**: Very good for commercial use(office use), I see most of the offices and organisations use Outlook for their usage > > **Cons**: Bit expensive compared to other service providers such as google and other providers. Upgrades were not user friendly as well > > I had Outlook for 8 years, Mostly I'm easy to catch up with outlook upgrades but, some i have to look up for a video on how to do particular things ----- ### "Outlook is far superior\!" — 5.0/5 > **Ben** | *4 January 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: I love the convenience of having everything located within the one program. It gives me access to my calendar and my meetings in Teams. > > **Cons**: I personally do not like the new layout of outlook. I like the out layout from 2016. It may be something i have to get used to using. > > I have used outlook for many years. It is my go to email program, i have tried other programs but always find myself back with outlook. ----- ### "Powerful Email, But Sometimes Overwhelming" — 4.0/5 > **Verified Reviewer** | *28 January 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: I liked Outlook’s unified inbox, strong calendar integration, and reliable email organization—making scheduling, reminders, and communication easy across work and personal accounts. > > **Cons**: Outlook can feel slow and cluttered, with complex settings and inconsistent search results, making it frustrating to manage many emails. > > Outlook is reliable and feature-rich for email and calendar, but can feel slow and complex, especially when managing many messages and settings. ----- ### "Microsoft everyday user - perfect for business" — 5.0/5 > **Dannielle** | *10 July 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Mail and Calander in one place. Subfolders can be used to arrange your inbox and keep important emails in groups. > > **Cons**: I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the other. It would be good if you could link them but grant permissions if you have to have someone else man your inboxes. > > Good. Easy to use for both separate businesses. I have not linked the two separate accounts together though and prefer to use them separately and log in separately. I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the other. Use it everyday and far better then some other email exchanges. ----- ### "Reliable Email and Calendar Hub for Daily Work" — 5.0/5 > **Verified Reviewer** | *12 August 2025* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Outlook is dependable and feature-rich, making it easy to manage emails, calendars, and contacts in one place. The calendar integration is seamless, and tools like rules, folders, and search help keep inboxes organized. I especially value the cross-platform syncing between desktop, web, and mobile apps. > > **Cons**: It can feel heavy and slow at times, especially with large inboxes, and some advanced features are buried in menus that aren’t always intuitive. > > Outlook remains a workhorse for professional communication and scheduling. It’s not the flashiest email client, but its stability, integration with Microsoft 365, and comprehensive feature set make it hard to beat for business use. ----- Page: 1 / 98\ Next: [Next page](https://www.capterra.com.au/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data