---
description: Learn more about Dealertrack DMS price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Dealertrack DMS Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Car Dealer Software](/directory/20005/auto-dealer/software) > [Dealertrack DMS](/software/100994/dealertrack-dms)

# Dealertrack DMS

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> Dealertrack DMS helps modernize your operations, improve efficiency and provide a better line of sight into dealership decision-making.
> 
> Verdict: Rated **4.4/5** by 116 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Dealertrack DMS?

Web-based auto-dealer solution for franchised automotive dealerships which helps optimize operational efficiencies, drive smarter business decisions, improve flexibility to meet unique needs and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 116 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dealertrack
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Please contact Dealertrack DMS directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting
- Contact Database
- Customer Database
- Document Management
- Financing Management
- For Automotive Dealerships
- Inventory Management
- Lease Tracking
- Sales Floor Management
- Service Department

## Integrations (23 total)

- AutoJockey CRM
- AutoPoint
- CCC ONE
- CloudX
- Connect CRM
- Datacube
- Dealer Car Search
- Dealer.com
- Dealerlogix
- DocStar ECM
- Elite EXTRA
- Essentials
- InventoryPlus
- Kimoby
- Mastermind

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Car Dealer Software](https://www.capterra.com.au/directory/20005/auto-dealer/software)

## Alternatives

1. [Carsforsale.com](https://www.capterra.com.au/software/178449/carsforsale) — 4.6/5 (2363 reviews)
2. [AutoManager](https://www.capterra.com.au/software/2058/deskmanager) — 4.9/5 (238 reviews)
3. [DealerCenter](https://www.capterra.com.au/software/71935/dealercenter) — 4.9/5 (1479 reviews)
4. [Odoo](https://www.capterra.com.au/software/135618/odoo) — 4.2/5 (1294 reviews)
5. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Reviews

### "Dealertrack is all up to the user" — 4.0/5

> **Alisa** | *3 December 2024* | Automotive | Recommendation rating: 7.0/10
> 
> **Pros**: What I liked most about dealertrack was the very convenient credit applications and clientele integration.
> 
> **Cons**: What I really like the least about dealer track was the confusion on how to get to different portals. Sometimes it could be a little confusing and you feel lost. But once you get the hang of it it gets easier but it still feels like you're still trying to figure it out.
> 
> I have tried dealer track and also dealer Center. But my overall experience with dealertrack is that it can be very convenient at times but then sometimes not necessary.

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### "DMS that keeps track of all Departments" — 4.0/5

> **Holly** | *18 September 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Very organized and convenient to have sales financing and service all in one place.
> 
> **Cons**: The biggest problem with this DMS is that it crashes a lot. Sometimes it will be down for days.
> 
> Dealertrack is on the only DMS I have used. I think that all departments are in one place with one login. You can also intergrade other products such as provision and Autotrader, without having to have multiple logins.

-----

### "Dealertrack DMS" — 5.0/5

> **Dawn** | *8 April 2024* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: The ease of use and simple integration made for a very easy transition.
> 
> **Cons**: Overall there is not any particular thing that I dislike about Dealertrack.

-----

### "DEALERTRACK REVEIW" — 5.0/5

> **CHRIS** | *25 July 2019* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: THE EASE OF SUBMITING APPLICATIONS TO MY DIFFERENT LENDERS.
> 
> **Cons**: I HAVE NO COMPLAINTS ABOUT THIS SOFTWARE.

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### "The Gold standard" — 5.0/5

> **Michael** | *25 November 2019* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Before Dealertrack, trying to get credit applications over to banks was a tedious and monotonous process in which created a lot of tension for customers. The reason? Because to wait for a disposition for a customer could take quite some time. Enter Dealertrack\! With Dealertrack, getting approvals was quick and easy.
> 
> **Cons**: Nothing to report. During the time that I used it, I don't ever recall having any issues or having to call them up for either training or technical support. This is a true testament to how easy their software is to use.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/100994/dealertrack-dms)

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| en-AE | <https://www.capterra.ae/software/100994/dealertrack-dms> |
| en-AU | <https://www.capterra.com.au/software/100994/dealertrack-dms> |
| en-CA | <https://www.capterra.ca/software/100994/dealertrack-dms> |
| en-GB | <https://www.capterra.co.uk/software/100994/dealertrack-dms> |
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