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description: Page 3 - See the list of the best Customer Retention Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 3 - Customer Retention Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](https://www.capterra.com.au/directory/34255/customer-retention/software) > [Page 3](https://www.capterra.com.au/directory/34255/customer-retention/software?page=3)

# Customer Retention Software

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> Customer Retention Software helps companies analyse customer journeys, track engagement metrics and satisfaction to improve their customer retention.

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## Products

1. [RetentionLab](https://www.capterra.com.au/software/1094796/RetentionLab) (0 reviews) — RetentionLab is an autonomous retention engine for DTC brands. It predicts churn, personalizes outreach, and recovers revenue .
2. [Nexie](https://www.capterra.com.au/software/1095780/Nexie) (0 reviews) — Nexie is an AI marketing agent that automates personalized campaigns to boost repeat purchases and revenue from existing customers.
3. [Revenue Plumber](https://www.capterra.com.au/software/1095795/Revenue-Plumber) (0 reviews) — Churn management solution that helps B2B SaaS firms identify at-risk customers \&amp; trigger personalized interventions to retain clients.
4. [Delve Health](https://www.capterra.com.au/software/1098465/Delve-Health) (0 reviews) — Clinical trial management solution that combines eCOAs, wearable data, and concierge support to enhance patient engagement.

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## Related Categories

- [Email Marketing Software](https://www.capterra.com.au/directory/30013/email-marketing/software)
- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)
- [Customer Success Software](https://www.capterra.com.au/directory/30961/customer-success/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/34255/customer-retention/software)
- [All Categories](https://www.capterra.com.au/directory)

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