---
description: Discover and compare Free IT Documentation Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free IT Documentation Software - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Free IT Documentation Software](https://www.capterra.com.au/directory/33755/it-documentation/software)

# IT Documentation Software

Canonical: https://www.capterra.com.au/directory/33755/it-documentation/software

> IT Documentation software helps IT businesses manage their IT processes, organize their assets, and keep their credentials up to date. Key features include workflow management, documentation management, knowledge base management, and access control management.

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## Products

1. [Document360](https://www.capterra.com.au/software/177031/document360) — 4.7/5 (290 reviews) — Document360 is a documentation platform for creating, managing, and sharing IT documentation.
2. [Jira](https://www.capterra.com.au/software/19319/jira) — 4.4/5 (15312 reviews) — Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management.
3. [TeamViewer ONE](https://www.capterra.com.au/software/122252/teamviewer) — 4.6/5 (11620 reviews) — TeamViewer captures remote session details, aiding IT teams in maintaining accurate, compliant technical documentation.
4. [Confluence](https://www.capterra.com.au/software/136446/confluence) — 4.5/5 (3663 reviews) — Confluence is the AI-powered workspace where knowledge drives impact. Keep notes, strategy docs, and IT documentation organized.
5. [Nuclino](https://www.capterra.com.au/software/174926/nuclino) — 4.7/5 (105 reviews) — Nuclino is your team's collective brain — a unified workspace for all your team's knowledge, docs, and projects.
6. [SuperOps](https://www.capterra.com.au/software/1017782/superopsai) — 4.6/5 (65 reviews) — Centralize and secure MSP docs with SuperOps. Boost efficiency and service quality with smart, integrated IT documentation tools.
7. [Device42](https://www.capterra.com.au/software/144214/device42) — 4.8/5 (59 reviews) — ITAM Software: Track complete hardware \&amp; software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more\!
8. [ProProfs Knowledge Base](https://www.capterra.com.au/software/200137/proprofs-knowledge-base) — 4.7/5 (28 reviews) — ProProfs Knowledge Base can reduce your support tickets, boost internal knowledge management and improve team productivity.
9. [BlueSpice](https://www.capterra.com.au/software/169097/bluespice-mediawiki) — 4.3/5 (22 reviews) — BlueSpice, the enterprise distribution of the famous Wikipedia software MediaWiki, enables perfect IT documentation.
10. [Faddom](https://www.capterra.com.au/software/201265/faddom) — 4.8/5 (20 reviews) — Auto-generate always-current IT documentation with live dependency maps. Replace Visio and Excel.
11. [Bit](https://www.capterra.com.au/software/173364/bit) — 5.0/5 (8 reviews) — All-in-one document collaboration \&amp; content management platform for teams to create, share and manage their content from one place.
12. [Velory](https://www.capterra.com.au/software/1062256/velory) — 4.8/5 (8 reviews) — Velory streamlines IT procurement \&amp; management for businesses through automated, secure IT lifecycle management \&amp; employee empowerment.
13. [Hyaline](https://www.capterra.com.au/software/1079135/Hyaline) (0 reviews) — Hyaline uses AI to keep software documentation up-to-date, compliant, and available where it's needed.

## Related Categories

- [IT Asset Management Software](https://www.capterra.com.au/directory/30077/it-asset-management/software)
- [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software)
- [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)
- [Project Management Software](https://www.capterra.com.au/directory/30002/project-management/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/33755/it-documentation/software)
- [All Categories](https://www.capterra.com.au/directory)

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