---
description: Discover and compare Call Center Workforce Management Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Center Workforce Management Software for Windows - Price comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software for Windows](https://www.capterra.com.au/directory/32607/call-center-workforce-management/software) > [Page 2](https://www.capterra.com.au/directory/32607/call-center-workforce-management/software?page=2)

# Call Center Workforce Management Software

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Prev: [Previous page](https://www.capterra.com.au/directory/32607/call-center-workforce-management/deployment-options/windows/software)

> Call Center Workforce Management software enables businesses to create employee schedules, forecast labor requirements, and monitor agents' performance. This type of software commonly provides tools to streamline intraday management, productivity analysis, employee coaching, call recording, and compliance tracking.

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## Products

1. [Surfboard](https://www.capterra.com.au/software/1039354/surfboard) — 4.6/5 (9 reviews) — Surfboard is the simpler, fairer WFM platform for customer support teams
2. [Callbox](https://www.capterra.com.au/software/1046395/callbox) — 4.9/5 (7 reviews) — Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace
3. [Softdial Contact Center](https://www.capterra.com.au/software/27969/softdial-contact-center) — 5.0/5 (4 reviews) — Flexible Cloud Contact Center Software Platform sold globally as CCaaS, \& to enterprises. Fully blended omnichannel, quick deployment.
4. [Solvice](https://www.capterra.com.au/software/1012143/solvice) (0 reviews) — Solvice is a SaaS solution that adds a layer of intelligence to scheduling solutions.
5. [Verint Forecasting and Scheduling](https://www.capterra.com.au/software/1032787/verint-forecasting-and-scheduling) (0 reviews) — Workforce management solution that helps businesses manage time off requests, track interactions, monitor compliance, and more.
6. [CommandLink SD-WAN](https://www.capterra.com.au/software/1045261/commandlink-sd-wan) (0 reviews) — CommandLink SD-WAN is a network management solution that helps enterprises manage and optimize WAN performance.
7. [InsightPro](https://www.capterra.com.au/software/1082505/InsightPro) (0 reviews) — Operational visibility that stabilizes turnaround, reduces leakage, and strengthens confidence across members, and providers.

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Page: 2 / 2\
Prev: [Previous page](https://www.capterra.com.au/directory/32607/call-center-workforce-management/deployment-options/windows/software)

## Related Categories

- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.com.au/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/32607/call-center-workforce-management/software)
- [All Categories](https://www.capterra.com.au/directory)

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