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description: Page 23 - See the list of the best Chatbot Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 23 - Chatbot Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software) > [Page 23](https://www.capterra.com.au/directory/32448/chatbot/software?page=23)

# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [MeetRaya](https://www.capterra.com.au/software/1095078/MeetRaya) (0 reviews) — MeetRaya is AI customer service software that enables businesses to add a customizable agent to their site for 24/7 support.
2. [Auto Asistente](https://www.capterra.com.au/software/1095124/Auto-Asistente) (0 reviews) — Conversational AI platform for managing inquiries, scheduling, and closing sales on WhatsApp, Instagram, Facebook, and TikTok
3. [CallSphere](https://www.capterra.com.au/software/1095132/CallSphere) (0 reviews) — Chatbot solution that offers AI voice agents to handle calls, verify insurance, manage audit logs, book appointments, and more.
4. [BotXify](https://www.capterra.com.au/software/1095217/BotXify) (0 reviews) — Botxify is AI chatbot software that guides website visitors, answers questions, and captures leads to boost conversions.
5. [Formzz](https://www.capterra.com.au/software/1095276/Formzz) (0 reviews) — Formzz is form building software that combines chatbots and scheduling tools to help businesses capture and route leads.
6. [helpIQ](https://www.capterra.com.au/software/1095343/helpIQ) (0 reviews) — Cloud-based and AI-enabled chatbot software that automates support and delivers 24/7 service using a company's knowledge base.
7. [Chatim](https://www.capterra.com.au/software/1095506/Chatim) (0 reviews) — Chatim is a live chat software using real-time support and AI chatbots to help businesses turn website visitors into customers.
8. [Causerie](https://www.capterra.com.au/software/1095769/Causerie) (0 reviews) — Causerie is an AI chatbot software that automates customer support and helps businesses increase sales while reducing costs.
9. [Ortuas](https://www.capterra.com.au/software/1095859/Ortuas) (0 reviews) — Ortuas is AI receptionist software that answers calls, books appointments, and engages customers around the clock.
10. [AnswerMage](https://www.capterra.com.au/software/1095860/AnswerMage) (0 reviews) — AnswerMage is an AI chat widget that answers visitor questions by automatically learning from and scraping website content.
11. [ChatPal](https://www.capterra.com.au/software/1096103/ChatPal) (0 reviews) — AI chatbot platform for automating customer conversations across WhatsApp, Instagram, Telegram, and website chat.
12. [Baypoint AI](https://www.capterra.com.au/software/1096105/Baypoint-AI) (0 reviews) — BayPoint AI is an eCommerce software that helps eBay sellers automate feedback, optimize listings, and track shipments across carriers.
13. [Redeepseek.io](https://www.capterra.com.au/software/1096124/Redeepseek-io) (0 reviews) — Redeepseek.io is AI software that creates content, writes code, analyzes documents, and offers expert answers in various languages.
14. [Shopao](https://www.capterra.com.au/software/1096180/Shopao) (0 reviews) — Shopao is an AI platform that generates personalized responses to buyer inquiries on Mercado Libre to boost conversions and sales.
15. [AI-chatpro](https://www.capterra.com.au/software/1096273/AI-chatpro) (0 reviews) — AI-chatpro is an all-in-one AI workspace combining top models, smart workflows, and premium tools in one SaaS platform.
16. [Widers](https://www.capterra.com.au/software/1096443/Widers) (0 reviews) — Meta-certified WhatsApp Cloud API platform that helps businesses manage chats, automate interactions, and run campaigns.
17. [AI-Powered Chatbot](https://www.capterra.com.au/software/1096453/AI-Powered-Chatbot) (0 reviews) — AI Powered Chatbot is software using natural language processing and machine learning to deliver customer support across channels.
18. [Konvoq](https://www.capterra.com.au/software/1096467/Konvoq) (0 reviews) — Konvoq is an AI chatbot platform, uses customer documentation for instant support and routes complex conversations to human agents.
19. [Asyntai](https://www.capterra.com.au/software/1096531/Asyntai) (0 reviews) — Asyntai is AI chatbot software that helps businesses deploy automated agents on websites to answer questions and drive conversions.
20. [InBoxIA](https://www.capterra.com.au/software/1096613/InBoxIA) (0 reviews) — InBoxIA is AI chatbot software automating customer service, bookings, and sales on WhatsApp, Instagram, and other messaging channels.
21. [SiteWhiz](https://www.capterra.com.au/software/1096712/SiteWhiz) (0 reviews) — SiteWhiz is AI project management software helping construction firms turn quotes into action plans and organize project documents.
22. [Maya](https://www.capterra.com.au/software/1097059/Maya) (0 reviews) — AI agent for travel companies that captures leads with personalised messaging and guides travelers from planning to booking.
23. [GafferBot AI](https://www.capterra.com.au/software/1097086/GafferBot-AI) (0 reviews) — GafferBot AI automates lead qualification, bookings, and invoicing for UK tradespeople via web chat, WhatsApp, and Instagram.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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Responding to inquiries in under two seconds, it uses the business's knowledge base to provide accurate information. Botxify suggests relevant products or services based on visitor needs and qualifies leads through conversational forms. Supporting over fifty languages and offering enterprise-grade security, Botxify requires no coding for setup—just add a script, teach it about your offerings, and it starts engaging visitors. It tracks visitor intent in real time, offering insights into search behavior and buying signals. Detailed analytics on visitor behavior, conversation patterns, and conversion funnels help optimize performance. 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Smart routing directs responses to team members based on rules including company size, territory, or round-robin distribution.\n\nFormzz integrates with CRM platforms such as HubSpot and Salesforce and offers templates for lead qualification, client intake, event registration, and job applications. Forms can be customized with logos, fonts, photos, and videos, and displayed as inline, fullscreen, popover, or banner formats. It streamlines lead capture, qualification, and distribution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69eee7df-8cb0-4531-97e7-1f6940e3e6c6.png","url":"https://www.capterra.com.au/software/1095276/Formzz","@type":"ListItem"},{"name":"helpIQ","position":6,"description":"helpIQ is an AI chatbot that automates customer support, offering 24/7 service. It trains on website content, documents, and files to provide answers tailored to a business's products and services. Key features include a customizable interface, Quick Prompts for FAQs, Email Summaries for performance tracking, human agent escalation, Lead Capture, and task automation Functions. The chatbot uses training materials like website URLs, XML sitemaps, YouTube content, Zendesk Help Centers, and uploaded files (PDF, DOCX, CSV, TXT, PPTX, Markdown). It supports multiple languages with automatic detection and syncs content daily, weekly, or monthly to stay updated. For questions outside its knowledge base, helpiq collects visitor contact info for human follow-up while retaining conversation context. It integrates with CRMs, live chat, email tools, help desks, and website builders.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ab0c19f9-93f2-452c-ab57-dd09d5d2932c.png","url":"https://www.capterra.com.au/software/1095343/helpIQ","@type":"ListItem"},{"name":"Chatim","position":7,"description":"Chatim is a live chat software that combines real-time communication with AI to engage website visitors. It features live chat for instant support, rule-based chatbot automation for common inquiries, and AI-powered chatbots trained on business knowledge bases. Contact buttons support communication via WhatsApp, Telegram, Facebook Messenger, phone, and email. An analytics dashboard tracks visitor behavior, traffic sources, device usage, and conversation volume. Teams can customize widget colors, button shapes, avatars, and positioning to match their brand. Collaboration tools include multi-user management, admin roles, push notifications, and conversation assignments. Chatim integrates with platforms like Slack, WordPress, Shopify, and HubSpot, supports webhooks for event notifications, and offers a JavaScript SDK for widget control. The lightweight, responsive widget ensures fast performance across devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a6fb5be-210b-4a60-bb4b-45649d3b9a6a.jpeg","url":"https://www.capterra.com.au/software/1095506/Chatim","@type":"ListItem"},{"name":"Causerie","position":8,"description":"Causerie is an AI chatbot software that automates customer support through conversational interactions. It features a knowledge base, allowing businesses to import PDFs, scrape web pages, and add custom instructions to train the chatbot. The customizable widget can match website aesthetics with brand colors, positioning, and welcome messages. The platform supports multi-model AI, offering GPT-4o, Claude, or Gemini models. It includes lead capture via a configurable contact form and provides a real-time dashboard for tracking conversations, leads, and customer satisfaction. Integration requires just one line of code and works with platforms like WordPress, Shopify, and Webflow. Setup takes under ten minutes and requires no technical expertise. Causerie operates continuously to manage customer inquiries and support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d50b7a6c-bba0-4f0d-b3e9-8a1bf512e0c3.jpg","url":"https://www.capterra.com.au/software/1095769/Causerie","@type":"ListItem"},{"name":"Ortuas","position":9,"description":"Ortuas is an AI-powered phone answering service that combines AI receptionists, chatbots, and automation to manage incoming calls. The software answers calls instantly, books appointments, and engages with callers around the clock. The platform supports communication in multiple languages, including English, Chinese, Spanish, and others, allowing businesses to serve diverse caller populations. Ortuas operates on SOC 2-backed infrastructure and includes encryption, multi-factor authentication, and privacy-focused data management capabilities. The system books appointments in real time by understanding caller intent and checking calendar availability, typically completing the process within seconds. Ortuas captures after-hours inquiries and organizes follow-up steps automatically when businesses are closed. The software syncs appointments directly to existing calendars and sends automated confirmation messages to callers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04922e1c-b896-48be-9f56-c60abe7abe5b.jpeg","url":"https://www.capterra.com.au/software/1095859/Ortuas","@type":"ListItem"},{"name":"AnswerMage","position":10,"description":"AnswerMage is an AI chat widget that integrates into websites to provide instant answers to visitor questions by indexing site content, including static pages, JavaScript-rendered pages, and uploaded documents like PDFs and Word files. Incremental re-scraping updates only changed pages, preserving curated content. Analytics track top questions, user satisfaction, and knowledge gaps to guide improvements. Persistent chat history lets returning visitors resume conversations without logging in. A unified inbox manages email and chat in one interface, with AI drafting initial replies for team review. Live chat handoff allows visitors to request human assistance, and source citations link to original content. Team collaboration features enable role assignments, availability settings, and shared conversation management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b29cf2df-d9ea-478d-aa42-ab0dbdf9f744.png","url":"https://www.capterra.com.au/software/1095860/AnswerMage","@type":"ListItem"},{"name":"ChatPal","position":11,"description":"ChatPal is an AI chatbot platform that helps businesses automate customer conversations across WhatsApp, Instagram, Telegram, and website chat. It supports quick responses to common inquiries such as business hours, services, pricing, and booking requests.\n\nThe platform is designed for easy setup with a no-code configuration flow. Businesses can use FAQs, policies, and service information to configure the assistant and deliver more accurate responses. ChatPal can also collect lead details such as names, phone numbers, and emails during conversations.\n\nFor booking workflows, ChatPal can guide customers toward scheduling and connect with tools such as Calendly. More complex inquiries can be handed off to human agents through channels such as email or Zendesk while preserving conversation context.\n\nChatPal also supports multilingual communication and centralized channel management, helping businesses maintain consistent messaging and reduce repetitive support work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6180303-5f75-4fda-848c-4d6ad8231440.png","url":"https://www.capterra.com.au/software/1096103/ChatPal","@type":"ListItem"},{"name":"Baypoint AI","position":12,"description":"BayPoint AI is aeCommerce software for eBay sellers that provides an integrated dashboard with six applications to streamline operations. Listing Intelligence scores product listings on a scale and suggests improvements for titles, photos, and pricing strategies. Feedback Manager automates professional, personalized responses to buyer feedback, while Buyer Feedback Manager enables batch processing of seller feedback to strengthen customer relationships. Shipment Tracker consolidates real-time tracking from USPS, FedEx, and UPS into a visual map with delivery alerts. PreFlight Discovery previews listings and provides optimization tips before publication. Listing Vault performs daily backups and sends alerts for unexpected changes to listings. The platform includes Riley, an AI assistant available around the clock for eBay policy and account queries. BayPoint AI is cloud-based, uses OAuth for secure eBay account connections, and employs encryption with SOC 2 compliance for data security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c2f71456-cb26-4b1e-b2bf-0afa475120a1.png","url":"https://www.capterra.com.au/software/1096105/Baypoint-AI","@type":"ListItem"},{"name":"Redeepseek.io","position":13,"description":"Redeepseek.io is an AI assistant platform that combines language models with multiple capabilities in a single interface. The platform facilitates context-aware conversations, content creation, code assistance, document analysis, and web search. Supporting more than 50 languages, the software enables content generation, translation, and localization. The AI assistant addresses questions, brainstorms ideas, and delivers answers. Content generation capabilities span blog posts, emails, advertisements, social media posts, and product descriptions. The code assistant works with more than 30 programming languages and provides debugging support, code explanations, and architectural guidance. Image analysis features include data extraction, visual question answering, and document interpretation. Web search integration provides current information with cited sources. The platform includes SSL encryption, GDPR compliance, and system monitoring.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0fa891f8-39a8-456c-b298-ca1cf93fd061.jpeg","url":"https://www.capterra.com.au/software/1096124/Redeepseek-io","@type":"ListItem"},{"name":"Shopao","position":14,"description":"Shopao is an AI sales automation platform for Mercado Libre that generates contextually relevant responses to buyer inquiries. The platform analyzes real-time catalog data to craft personalized replies focused on sales conversion. It understands full product inventories, suggesting alternatives and upselling opportunities. Responses are generated, ensuring timely engagement with potential buyers. Integration with Mercado Libre uses secure OAuth authorization. Sellers maintain control over responses, with options to approve, edit, or automate replies. A customizable seller profile ensures consistent application of policies, guarantees, and communication tone across all interactions. The platform includes a real-time dashboard for tracking inquiries, sales, and conversions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/877f4e67-f770-4cbb-bfbf-83aaad7926ba.jpg","url":"https://www.capterra.com.au/software/1096180/Shopao","@type":"ListItem"},{"name":"AI-chatpro","position":15,"description":"AI-chatpro is a subscription-based SaaS platform that gives users access to a premium, unified AI workspace through a fully custom-built product. Rather than simply exposing third-party APIs, we have built a proprietary software layer that integrates leading AI models such as GPT, Claude, Mistral, Gemini, Perplexity, and Grok, as well as image generation tools including DALL·E, Midjourney, Leonardo AI, and Flux, into one seamless experience. \n\nThe platform provides centralized access, optimized workflows, conversation history, multilingual support with automatic language detection, voice messaging, file analysis, content creation, code generation, and image generation from text prompts. AI-chatpro delivers real added value through a unified interface, productivity-focused features, simplified access to multiple premium AI services, and a more efficient user experience than managing separate tools and subscriptions independently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d4021d94-8aad-4728-a97a-5ce5d96d4111.jpg","url":"https://www.capterra.com.au/software/1096273/AI-chatpro","@type":"ListItem"},{"name":"Widers","position":16,"description":"Widers is a WhatsApp business platform using Meta's WhatsApp Cloud API to connect organizations with customers. It offers a unified dashboard for managing conversations, automating interactions, and running campaigns. As a Meta-certified provider, it ensures secure communication between businesses and audiences. The platform streamlines interactions with customizable permissions and chatbot automation, reducing manual tasks while maintaining personalized experiences. Automation triggers actions based on events like conversation status or tags.\n\nBusinesses can run targeted campaigns with Meta-approved templates, track performance via analytics, and integrate systems through API and webhooks. AI agents provide automated support, learning from company data and escalating to human agents when needed. Features include secure login authentication and notifications for invoices and appointments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c73572ec-304d-4599-8aab-9de2dc7e7fa0.jpg","url":"https://www.capterra.com.au/software/1096443/Widers","@type":"ListItem"},{"name":"AI-Powered Chatbot","position":17,"description":"AI Powered Chatbot is conversational software leveraging natural language processing and machine learning to manage customer interactions across channels. It interprets intent, adapts to context, and provides accurate, 24/7 automated support.\nThe platform integrates with ChatGPT and Gemini to improve response quality and contextual understanding on websites, apps, and social media. Multilingual support enables communication in various languages, while sentiment analysis detects emotional cues to adjust responses.\nFeatures include lead scoring to aid sales and marketing, self-service automation to handle routine inquiries, and real-time analytics for performance and sentiment insights. Integration with business systems ensures seamless workflow continuity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f84a9e14-e314-4c67-abb6-1d5f8f77b380.png","url":"https://www.capterra.com.au/software/1096453/AI-Powered-Chatbot","@type":"ListItem"},{"name":"Konvoq","position":18,"description":"Konvoq is an AI chatbot platform that automates customer support and sales by training on website pages, help docs, and structured knowledge sources. It provides instant responses using Llama-based retrieval-augmented generation and escalates complex queries to human agents while maintaining conversation context. The system detects buying intent, routing high-value interactions to sales teams and resolving repetitive support questions.\n\nKonvoq integrates with Zendesk, HubSpot, Slack, Salesforce, Intercom, Notion, and Shopify. Teams can set routing rules and confidence thresholds for transferring conversations to human agents. Customizable visual elements ensure brand alignment with adjustable colors, fonts, logos, and widget placement. Dashboards offer metrics on resolution rates, conversions, and knowledge gaps.\n\nGDPR-compliant, Konvoq uses SSL encryption and privacy-by-design to protect data. Deployment requires no technical expertise, needing only a script.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d5acc68-f41d-4c97-a3f3-302fd50ce5e9.png","url":"https://www.capterra.com.au/software/1096467/Konvoq","@type":"ListItem"},{"name":"Asyntai","position":19,"description":"Asyntai is AI chatbot software for automated customer support on websites. It crawls site content like product pages, blogs, FAQs, and policies to build a knowledge base for contextual responses. Users can enhance this by uploading PDFs and text files. Operators can monitor chats in real time and take over complex inquiries. The chatbot’s appearance, behavior, and responses can be customized to match brand identity. Asyntai integrates with platforms like WordPress, Shopify, Instagram, WhatsApp, and Discord, and supports custom connections via Zapier and a REST API. Key features include multi-language support, product card displays, speech-to-text for voice messages, appointment booking, real-time data feeds, conversation analytics, lead forms, and email alerts for specific chat scenarios.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1b92113-0788-4e9c-9d65-2ab1b9c953a2.jpg","url":"https://www.capterra.com.au/software/1096531/Asyntai","@type":"ListItem"},{"name":"InBoxIA","position":20,"description":"InBoxIA is an AI chatbot platform that automates customer service, appointment scheduling, and sales across messaging channels like WhatsApp, Instagram, Facebook Messenger, TikTok, and Telegram. Businesses can deploy customizable AI agents with unique names, communication styles, languages, and guidelines. Agents are trained using PDFs, product catalogs, web links, and FAQs to understand services, pricing, schedules, and policies. The platform features image analysis powered by OpenAI for processing visual content and voice transcription for converting audio messages into text. Google Calendar integration enables automated appointment booking based on availability. Copilot mode allows human review of AI-generated responses. An orchestrator routes inquiries to specialized agents based on customer intent. Multi-business functionality supports managing multiple brands or locations with independent configurations. The platform integrates with CRM systems and ecommerce tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/933fbece-f1c7-49ab-8211-53cb14a322fc.png","url":"https://www.capterra.com.au/software/1096613/InBoxIA","@type":"ListItem"},{"name":"SiteWhiz","position":21,"description":"SiteWhiz is an AI-powered project management platform for construction workflows. It integrates with Outlook and Dropbox to organize emails and project documents, reducing manual sorting. An AI chatbot searches emails, quotes, reports, and photos to answer project-specific questions, linking to source documents for verification.\nThe platform converts quotes and specifications into action plans with tasks, phases, and deadlines. A mobile app lets workers record voice notes, capture photos, and add location data, which the system turns into task lists. The dashboard centralizes project status, pending items, completed work, and priorities.\nUsers can create reports via voice dictation or typing, exportable to Word format. GDPR-compliant, SiteWhiz accesses designated folders and syncs data with Dropbox for ownership and accessibility. Documents are processed in the background, delivering answers within seconds through its search functionality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/983573d1-f173-4b64-b04b-82d5fe127991.png","url":"https://www.capterra.com.au/software/1096712/SiteWhiz","@type":"ListItem"},{"name":"Maya","position":22,"description":"Maya is the conversational AI agent for travel companies that captures and qualifies leads, answers traveller questions instantly, and guides travellers from planning to booking across your website chat, WhatsApp, email and social channels. \n\nMaya supports travellers in several languages with personalised messaging from first touch to booking and support. \n\nTravel businesses use Maya to lift bookings, reduce support time and uncover insights into traveller intent, trends and behaviour.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/21ddfebe-d67e-421a-8c69-69ebe2f7a0aa.png","url":"https://www.capterra.com.au/software/1097059/Maya","@type":"ListItem"},{"name":"GafferBot AI","position":23,"description":"GafferBot AI is a customer service platform that automates lead management and workflows for trade businesses. Acting as a virtual receptionist, the software handles inquiries via web chat, WhatsApp Business, and Instagram around the clock. The AI qualifies leads by assessing budgets and identifying urgent requests such as burst pipes, escalating emergencies instantly. The platform generates quote estimates based on pricing structures, pre-qualifying customers for booking. Integrated with Google Calendar and Outlook, the software checks availability, books appointments, and prevents double-bookings. The system enables users to send invoices and accept online payments. A unified dashboard consolidates interactions, bookings, invoices, and metrics. Bot customization ensures responses match brand voice. Setup requires a single line of code compatible with platforms such as WordPress, Wix, and Squarespace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20b7b610-cb43-4d1e-a122-4ee61788a894.png","url":"https://www.capterra.com.au/software/1097086/GafferBot-AI","@type":"ListItem"}],"numberOfItems":23}
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