---
description: Page 2 - See the list of the best Chatbot Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 2 - Chatbot Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software) > [Page 2](https://www.capterra.com.au/directory/32448/chatbot/software?page=2)

# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [OnceHub](https://www.capterra.com.au/software/122968/scheduleonce) — 4.6/5 (135 reviews) — Businesses use OnceHub's appointment scheduling and digital engagement solutions to fast-track sales and streamline service delivery.
2. [Freshchat](https://www.capterra.com.au/software/158117/freshchat) — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
3. [TeamSupport Messaging & Live Chat](https://www.capterra.com.au/software/1033604/teamsupport-messaging--live-chat) — 4.6/5 (114 reviews) — TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier.
4. [Comm100](https://www.capterra.com.au/software/108889/comm100-live-chat) — 4.7/5 (108 reviews) — Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale.
5. [Zoho SalesIQ](https://www.capterra.com.au/software/168135/zoho-salesiq) — 4.4/5 (98 reviews) — An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
6. [Amazon Connect](https://www.capterra.com.au/software/1017140/amazon-connect) — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
7. [Sobot](https://www.capterra.com.au/software/1072329/Sobot) — 4.9/5 (92 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
8. [Sprinklr](https://www.capterra.com.au/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) — Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine.
9. [Oracle Fusion Cloud HCM](https://www.capterra.com.au/software/72011/oracle-hcm-cloud) — 3.9/5 (83 reviews) — Suite of human capital management applications: HR, benefits, payroll, performance and talent management.
10. [Kustomer](https://www.capterra.com.au/software/158128/kustomer) — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
11. [Botsonic](https://www.capterra.com.au/software/1061327/botsonic) — 4.8/5 (79 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
12. [SmatBot](https://www.capterra.com.au/software/181581/smatbot-) — 4.6/5 (74 reviews) — An omnichannel platform that can be used to build conversations with your customers for Multiple Used cases.
13. [Chatbase](https://www.capterra.com.au/software/1053300/chatbase) — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
14. [LiveHelpNow](https://www.capterra.com.au/software/99093/livehelpnow-suite) — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
15. [ManyChat](https://www.capterra.com.au/software/206636/manychat) — 4.6/5 (72 reviews) — Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS.
16. [Landbot](https://www.capterra.com.au/software/153051/landbot) — 4.4/5 (70 reviews) — Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead workflows without engineering.
17. [Customerly](https://www.capterra.com.au/software/173977/customerly) — 4.5/5 (70 reviews) — Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails.
18. [Kenyt AI Agents](https://www.capterra.com.au/software/1013948/kenytai) — 4.5/5 (67 reviews) — Kenyt.AI is a leading AI-Assistants platform helping organizations improve customer engagement and employee engagement using chatbots
19. [Rasayel](https://www.capterra.com.au/software/1035351/rasayel) — 4.8/5 (66 reviews) — All-in-one B2B sales platform for WhatsApp
20. [Chaport](https://www.capterra.com.au/software/164545/chaport-live-chat) — 4.9/5 (63 reviews) — Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats.
21. [SAS Visual Analytics](https://www.capterra.com.au/software/127/sas-visual-analytics) — 4.3/5 (59 reviews) — Build chatbots easily through an intuitive visual, accelerating the design process for both beginners and advanced users.
22. [Froged](https://www.capterra.com.au/software/196490/froged) — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
23. [ChangeGear](https://www.capterra.com.au/software/146239/changegear-itsm) — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
24. [LongShot AI](https://www.capterra.com.au/software/1022567/longshot-ai) — 4.5/5 (51 reviews) — LongShot AI is an AI writing assistant designed to generate high-quality, fact-checked blogs loved by humans and search engines alike.
25. [Kommunicate](https://www.capterra.com.au/software/172677/kommunicate) — 4.6/5 (43 reviews) — AI-powered automation platform for custom service.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.com.au/directory)

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With powerful AI automation and seamless human integration, Customerly is your ultimate solution for customer service and success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0dc0408c-9842-40d7-9760-9b1da51a77e0.png","url":"https://www.capterra.com.au/software/173977/customerly","@type":"ListItem"},{"name":"Kenyt AI Agents","position":18,"description":"Kenyt.AI is a leading AI-Assistants platform helping organisations improve customer engagement  using chatbots. \n\nWorking with over 1000+ companies across verticals like Real Estate, Healthcare, Education, eCommerce & Restaurants, Kenyt.AI's AI Assistants platform comes with tired and tested conversation flows to improve lead capture by up to 3X and sales conversions by up to 50%. \n\nKenyt.AI also offers a self-serve portal for companies/freelancers/agencies looking to build chatbots on their own","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2710a782-7630-4953-af72-63a6421ef9c2.png","url":"https://www.capterra.com.au/software/1013948/kenytai","@type":"ListItem"},{"name":"Rasayel","position":19,"description":"Rasayel is a customer communications platform built to help you sell better over WhatsApp.\n\nRasayel helps you grow your business with:\n\nA shared team inbox with 2-way messaging\nWhatsApp chatbot builder (no code)\nAutomations\nSales workflow management\nWhatsApp broadcasts and bulk messaging\nIntegrations (Shopify, HubSpot, 5000+ apps with Zapier, and the Rasayel API)\nDeveloper friendly APIs and webhooks\nMobile apps (iOS and Android)","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a259d4f3-3146-4640-bf30-29554bf03df8.png","url":"https://www.capterra.com.au/software/1035351/rasayel","@type":"ListItem"},{"name":"Chaport","position":20,"description":"Chaport is a modern live chat solution with chatbots, auto-invitations, knowledge base, integrations with email, Facebook, Viber, and Telegram, offline messaging, employee-to-employee transferring, group chat capabilities, and much more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Besides, it provides web-, desktop, and mobile apps so that you can chat with customers from any device and location.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e47a5712-6b4e-4c96-97a1-a1f801335a5e.png","url":"https://www.capterra.com.au/software/164545/chaport-live-chat","@type":"ListItem"},{"name":"SAS Visual Analytics","position":21,"description":"SAS Visual Analytics support sharing and collaboration of insights to decision makers as they make collective decisions as part of their tasks or process or jobs, including through conversational AI and chatbots. An intuitive visual interface takes the guesswork out of building conversational experiences, accelerating the design process for both beginners and advanced users.\n\nAccess data, reports and visualizations through a chatbot – even run advanced analytics and AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c15a0a57-b201-42ca-9631-39f65150d93a.jpeg","url":"https://www.capterra.com.au/software/127/sas-visual-analytics","@type":"ListItem"},{"name":"Froged","position":22,"description":"FROGED is the evolution of Customer Success and Product-led Growth - it is a Product Success Platform built by a SaaS, for SaaS companies.\n\nBrands can optimize their entire Customer Lifecycle: Onboarding, Engagement, and Proactive Customer Support. Using one platform you can: \n- Automate support (live chat, help desk & integrations)\n- Increase product adoption (in-app messages and email campaigns & automations)\nPlus increase engagement, overall MRR, and retention.\n\nTry FROGED for FREE today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.capterra.com.au/software/196490/froged","@type":"ListItem"},{"name":"ChangeGear","position":23,"description":"ChangeGear delivers a comprehensive service and support solution for IT and enterprise service requirements. It includes all the capabilities you would need.  Based on ITIL processes, it includes AI capabilities with a virtual agent and copilot. Self-service is enhanced with the VA or a self-service portal. It includes ticketing, change and incident management, asset management and more.  ChangeGear provides smarter tools, processes, and capabilities improve productivity, streamline business process automation and meet reporting requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1a76250-9dbf-46d6-8f2b-d6a8a5faabad.png","url":"https://www.capterra.com.au/software/146239/changegear-itsm","@type":"ListItem"},{"name":"LongShot AI","position":24,"description":"Introducing LongShot AI, your ultimate writing companion that transforms how you create long-form, fact-checked content.\n\nPicture this: You're sitting at your desk, struggling to create the perfect blog post that resonates with your audience while ensuring it's rooted in factual accuracy.\n\nEnter LongShot AI, swooping in to save the day!\n\nIt's like having a personal assistant who helps you generate captivating blog ideas and crafts them into masterpieces loved by humans and search engines alike.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da270ad6-cc87-46dd-aec7-7646fe1c0eb5.jpeg","url":"https://www.capterra.com.au/software/1022567/longshot-ai","@type":"ListItem"},{"name":"Kommunicate","position":25,"description":"The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. \n\nThe amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and workforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a93d109-494a-4450-8b36-f8c534ab095c.png","url":"https://www.capterra.com.au/software/172677/kommunicate","@type":"ListItem"}],"@id":"https://www.capterra.com.au/directory/32448/chatbot/software?page=2#itemlist","numberOfItems":25}
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