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description: Page 17 - See the list of the best Chatbot Software for businesses in Australia. Our free interactive tool makes software selection fast and easy allowing to filter by price, feature or user rating.
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title: Page 17 - Chatbot Software - Comparison & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software) > [Page 17](https://www.capterra.com.au/directory/32448/chatbot/software?page=17)

# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [Navu](https://www.capterra.com.au/software/1077814/Navu) (0 reviews) — Navu, an AI companion software for B2B sites, guides visitors, provides analytics, and boosts engagement—no site overhauls needed.
2. [T5.Knowledge](https://www.capterra.com.au/software/1077850/T5-Knowledge) (0 reviews) — T5.Knowledge integriert sich wie kein anderes Tool in Unternehmenswissen und präsentiert in Sekunden die benötigten Informationen\!
3. [eGain AI Agent](https://www.capterra.com.au/software/1077907/eGain-AI-Agent) (0 reviews) — AI-powered virtual assistant that delivers safe, accurate support across channels using trusted knowledge and generative AI.
4. [OneAdvisor](https://www.capterra.com.au/software/1077913/OneAdvisor) (0 reviews) — OneAdvisor is an AI analytics platform that combines data science and domain expertise to deliver personalized business insights.
5. [Wemacx](https://www.capterra.com.au/software/1077917/Wemacx) (0 reviews) — Wemacx is a CRM and business platform that integrates call center capabilities with multiple business modules through AI technology.
6. [Aurora Inbox](https://www.capterra.com.au/software/1078006/Aurora-Inbox) (0 reviews) — AI sales agents for WhatsApp that qualify leads, book appointments, send catalogs, and follow up 24/7. Team inbox + CRM included.
7. [Betty](https://www.capterra.com.au/software/1078009/Betty) (0 reviews) — AI call agent software managing customer inquiries, qualifying leads, setting appointments, and offering sales and support services.
8. [Linra](https://www.capterra.com.au/software/1078067/FizzyFort) (0 reviews) — Linra is an AI chatbot platform that converts website visitors into customers through smart, personalized conversations available 24/7.
9. [AI Findr](https://www.capterra.com.au/software/1078076/AI-Findr) (0 reviews) — Conversational AI search and product discovery platform that understands intent, drives conversions, and puts you in full control.
10. [Antalyze](https://www.capterra.com.au/software/1078159/Antalyze) (0 reviews) — Antalyze is an AI chatbot software automating customer service with intelligent responses across multiple communication channels.
11. [ReplyRush](https://www.capterra.com.au/software/1072151/ReplyRush) (0 reviews) — ReplyRush is an AI-powered Instagram and Facebook DM tool that automates messages, turning comments and mentions into instant DM.
12. [Verbix Voice Agent](https://www.capterra.com.au/software/1078469/Verbix-Voice-Agent) (0 reviews) — AI-enabled voice agent platform that enables businesses to create custom voice assistants, handle interactions, and automate tasks.
13. [Verifast](https://www.capterra.com.au/software/1066645/verifast) (0 reviews) — Verifast is an AI chatbot built to drive sales, automate support, and capture leads—live across all channels in 125+ languages.
14. [Chatagents.io](https://www.capterra.com.au/software/1078499/Chatagents-io) (0 reviews) — Cloud-based no-code AI-agent builder platform for businesses to create and deploy AI chatbots for handling customer interactions.
15. [Representative24](https://www.capterra.com.au/software/1078582/Representative24) (0 reviews) — Representative24 is an AI customer service solution that helps businesses deliver faster, smarter, and more personalized support.
16. [VAFFORK](https://www.capterra.com.au/software/1078590/VAFFORK) (0 reviews) — VAFFORK is a restaurant management system that automates WhatsApp reservations through AI technology without charging commissions.
17. [WhatsBot GPT](https://www.capterra.com.au/software/1078667/WhatsBot-GPT) (0 reviews) — Chatbot solution that helps legal businesses automate client communication in compliance with Brazilian Bar Association regulations
18. [EnableX Dialogs Cloud](https://www.capterra.com.au/software/1075663/EnableX-Dialogs-Cloud) (0 reviews) — EnableX offers AI-powered Chatbots, Voicebots, and Live Agents—brought together in one platform for seamless, personalized engagement.
19. [PerfectCSR](https://www.capterra.com.au/software/1078771/PerfectCSR) (0 reviews) — No-code chatbot software that automates customer support, qualifies leads, conducts analysis, tracks interactions, and more.
20. [Madison](https://www.capterra.com.au/software/1078846/Madison) (0 reviews) — Madison is an AI chatbot that connects to websites, engages visitors, manages chats, books meetings, and more to capture leads.
21. [Chamelio](https://www.capterra.com.au/software/1078851/Chamelio) (0 reviews) — Chamelio is a legal tech platform that automates contract review, tracks obligations, and provides insights for in-house legal teams.
22. [iChatrobo](https://www.capterra.com.au/software/1078876/iChatrobo) (0 reviews) — Generative AI chatbot \& voicebot delivering human-like, multilingual, always-on customer interactions with ERP/CRM integration.
23. [LooperChat](https://www.capterra.com.au/software/1078893/LooperChat) (0 reviews) — AI-enabled chatbot, messaging, and live chat software for websites that helps optimize customer satisfaction and drive conversions.
24. [Aitherapy](https://www.capterra.com.au/software/1078902/Aitherapy) (0 reviews) — Aitherapy is a cloud-based mental health platform offering cognitive behavioral therapy via private 24/7 chat conversations.
25. [MedAsk](https://www.capterra.com.au/software/1079002/MedAsk) (0 reviews) — MedAsk is an AI companion that helps users understand symptoms, suggests next steps, and prepares them for medical appointments.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.com.au/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.com.au/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.com.au/directory)

-----

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The platform integrates lead management, omnichannel support, and project management modules within a single interface. The system includes cloud telephony features, chatbot functionality, and WhatsApp integration to facilitate customer interactions across multiple communication channels. Wemacx offers automation tools for task management, call routing, and ticket assignment while providing analytics for business data. The platform contains modules for various business functions including sales, support, human resources, and inventory management. Wemacx centralizes business operations through its integrated approach to customer engagement and internal workflow management, allowing organizations to manage customer relationships and operational tasks through a unified system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c09162ad-4ede-4e64-b384-fd48c5bd9f40.jpeg","url":"https://www.capterra.com.au/software/1077917/Wemacx","@type":"ListItem"},{"name":"Aurora Inbox","position":6,"description":"Aurora Inbox is an AI-powered team inbox and CRM that unifies WhatsApp, Instagram, Facebook Messenger, and TikTok conversations in one platform. Autonomous AI sales agents powered by GPT-5 handle customer conversations 24/7 — qualifying leads, sending product catalogs, booking appointments with Google Calendar sync, and following up automatically in 40+ languages. Unlike rule-based chatbots, Aurora's agents learn from your actual business documents through RAG technology: upload PDFs, product lists, or crawl your website, and the AI responds with accurate, context-aware answers. The platform includes a visual Kanban sales pipeline, online scheduling engine, bulk WhatsApp messaging, lead capture from Meta and TikTok ads, and an in-chat copilot that suggests responses to human agents in real time. Built for small and mid-sized businesses, Aurora Inbox starts at $99/month with no per-message fees on AI conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a276c364-6cdf-4bb7-805d-8bda0cf1af4f.jpeg","url":"https://www.capterra.com.au/software/1078006/Aurora-Inbox","@type":"ListItem"},{"name":"Betty","position":7,"description":"AI call agent software that handles customer inquiries, sets appointments, and manages sales conversations around the clock. 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Interactions are secure, private, and customizable to your regional compliance needs.\n\nAI Findr’s insights go beyond standard metrics, tracking customer behavior and emerging trends, content gaps, and brand mentions across public AI platforms like Google AI Overviews and ChatGPT.\n\nDeployment is fast and flexible, via a no-code widget or headless-friendly API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/99c35df3-a20f-4332-b4d3-a3785f1aaa6b.png","url":"https://www.capterra.com.au/software/1078076/AI-Findr","@type":"ListItem"},{"name":"Antalyze","position":10,"description":"Antalyze is an AI chatbot software platform that automates customer service interactions for businesses. The system processes messages in real-time through intelligent chat interfaces while maintaining natural conversation flow. It features document-based training capabilities that enable the AI to learn from business materials such as FAQs, policies, and manuals. \n\nAntalyze integrates with eCommerce platforms including Shopify and WooCommerce, allowing the chatbot to access product catalogs, order data, and inventory information. The platform creates support tickets automatically when issues require human attention and provides analytics dashboards for monitoring chat performance and engagement. Antalyze supports deployment across multiple communication channels including WhatsApp, website chat, and Instagram, enabling businesses to maintain consistent customer service across different touchpoints.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cee423f4-f88e-4fd6-a023-d74d9ad43246.png","url":"https://www.capterra.com.au/software/1078159/Antalyze","@type":"ListItem"},{"name":"ReplyRush","position":11,"description":"ReplyRush is an AI-powered automation tool for Instagram and Facebook, designed to help brands, creators, and influencers boost engagement and streamline communication. It automatically sends direct messages to users who comment on your posts, reels, or stories by detecting specified keywords or triggers. Unique features include instant comment-to-DM automation, bulk messaging, story mention triggers, and seamless multi-account management—all within a user-friendly web and mobile app. ReplyRush provides in-depth analytics, is fully Meta-compliant, and offers no-code setup, empowering you to save time and connect directly with your audience like never before.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c5ba6c20-981f-4e64-99e3-4993f32ffd00.png","url":"https://www.capterra.com.au/software/1072151/ReplyRush","@type":"ListItem"},{"name":"Verbix Voice Agent","position":12,"description":"AI-enabled voice interaction analysis software that enables users to create custom voice assistants without coding. The platform features a drag-and-drop interface for designing conversation flows, natural language processing capabilities for understanding human speech, and options to customize voice characteristics to match brand identity. It supports multiple languages including English, Spanish, German, Portuguese, Russian, Chinese, Hindi, French, Italian, Korean, and Japanese. The system integrates with existing tools and platforms such as CRM systems, messaging applications, and websites while providing analytics tools to track user interactions and identify trends for optimization purposes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5920403-bc33-47d0-9bb9-56f0c4b112b2.png","url":"https://www.capterra.com.au/software/1078469/Verbix-Voice-Agent","@type":"ListItem"},{"name":"Verifast","position":13,"description":"Verifast AI isn’t your average chatbot. It’s a revenue-first conversational layer that combines sales automation, instant support, and multilingual reach—tailored for high-intent eCommerce users.\n\n• Sell smarter with personalized product recommendations, dynamic combos, and cart nudges\n• Automate support journeys like order tracking, returns, and FAQs—without human agents\n• Capture high-intent leads and sync data to your CRM or ESP\n• Communicate in 125+ languages, adapting tone and flow to each user\n• Segment new vs returning visitors for better hooks and journeys\n• Get detailed insights: funnel drop-offs, AOV lifts, session depth, and conversion triggers\n• Deploy across website, WhatsApp, email, and apps with no-code onboarding\n\nWith over 100M+ conversations handled and millions in tracked revenue, Verifast helps you convert browsers into buyers—and keep them coming back.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/867c21c0-f7b3-4798-ac39-1e226df06ad1.jpeg","url":"https://www.capterra.com.au/software/1066645/verifast","@type":"ListItem"},{"name":"Chatagents.io","position":14,"description":"Cloud-based AI chatbot builder platform that enables users to create and deploy conversational agents without coding skills. The software features Retrieval-Augmented Generation technology that pulls responses from uploaded business knowledge sources including websites, PDFs, and documents. Users can build chatbots in four steps: creating an agent, teaching it business knowledge, integrating with existing systems, and embedding it on websites with a JavaScript snippet. The platform includes an Agent Playground for testing conversations before deployment and supports various integrations for automating customer support, lead generation, and scheduling tasks. The system allows businesses to customize chat widgets with colors and logos while providing analytics to track conversations and identify unanswered questions for continuous improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff2eb217-8c4c-4885-b168-57a198f1f376.png","url":"https://www.capterra.com.au/software/1078499/Chatagents-io","@type":"ListItem"},{"name":"Representative24","position":15,"description":"Representative24 is an AI-powered customer service solution built to help companies deliver support that is faster, smarter, and more secure. At its core, Representative24 combines natural language AI with powerful API integrations, allowing businesses not only to chat with customers but to take real action on their behalf.\nWhere traditional chatbots stop at providing scripted answers, Representative24 goes further.\n\nThrough API actions, the platform can process refunds instantly, handle subscription upgrades, check order statuses, and update account information—all without waiting for human intervention. This means customers get their issues resolved in seconds, while support teams are freed from repetitive requests and can focus on high-value, human-to-human interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f03f0f9-e14c-403a-8e5b-e2d1bf70c6c5.png","url":"https://www.capterra.com.au/software/1078582/Representative24","@type":"ListItem"},{"name":"VAFFORK","position":16,"description":"VAFFORK is an AI-powered restaurant management software that automates reservations through WhatsApp. The system features a chatbot that handles bookings with a quick response time, eliminating the need for commission-based platforms. The software includes a comprehensive dashboard for monitoring reservations, tables, and availability in real-time, along with digital menu capabilities with QR codes for tables. VAFFORK integrates with existing reservation systems, allowing restaurants to import data without interruptions. \n\nVAFFORK manages customer communications automatically while giving restaurants full ownership of their customer data. The system works with WhatsApp Business API, Google for Restaurants, and Stripe payment processing to create a complete restaurant management solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aa9325f7-e173-40a5-aa83-410be6d7951b.webp","url":"https://www.capterra.com.au/software/1078590/VAFFORK","@type":"ListItem"},{"name":"WhatsBot GPT","position":17,"description":"WhatsBot GPT is an AI-based chatbot solution designed to help law firms and attorneys automate client communication through WhatsApp. The system provides 24/7 response capabilities while qualifying potential clients through customizable screening questions.\n\nThe platform can be integrated with Google Calendar for automatic appointment scheduling, process audio messages, images, and documents, and include notification systems for urgent cases requiring immediate attention. WhatsBot GPT lets stakeholders streamline initial client interactions, allowing legal professionals to focus time on qualified cases rather than preliminary inquiries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1928f0bf-020f-4b05-a7f7-17a1d4ba7fb6.jpeg","url":"https://www.capterra.com.au/software/1078667/WhatsBot-GPT","@type":"ListItem"},{"name":"EnableX Dialogs Cloud","position":18,"description":"EnableX Dialogs Cloud is a next-generation Omnichannel Chatbot platform that transforms customer engagement with intelligent, personalized, and dynamic interactions across websites, apps, and messaging channels. Powered by Large Language Models and advanced AI, it delivers human-like, generative responses that build deeper, more meaningful customer connections.\n\nDesigned for flexibility, the platform seamlessly integrates AI-powered Chatbots, Voicebots, Live Agent support, and AI Agent Assist—giving businesses the freedom to deploy them individually or as a unified solution for a complete end-to-end journey. From automating routine queries with a smart bot to handing off seamlessly to a live agent via chat or video, EnableX Dialogs Cloud ensures every customer conversation is smarter, faster, and more engaging.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/764348fc-423c-4e23-a363-e348437287bc.jpeg","url":"https://www.capterra.com.au/software/1075663/EnableX-Dialogs-Cloud","@type":"ListItem"},{"name":"PerfectCSR","position":19,"description":"Chatbot software that helps users create customizable AI assistants trained on specific business content such as FAQs, product catalogs, support documents, and website URLs. It features automated customer support that functions continuously, data analytics for tracking interactions, and platform compatibility with Shopify, WordPress, WooCommerce, and custom websites. The tool handles multiple simultaneous conversations while providing insights on customer interactions that help businesses optimize their support processes. The chatbot learns from uploaded content to understand brand voice and policies, fetches information in real time, and tracks engagement metrics for improved performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/83d83496-d814-44ce-a421-3d1a388f9467.jpeg","url":"https://www.capterra.com.au/software/1078771/PerfectCSR","@type":"ListItem"},{"name":"Madison","position":20,"description":"Madison is a real estate AI chatbot that automates lead generation for agents. It connects to websites, engages visitors, and converts them into qualified leads through Madison, an AI assistant that answers real estate questions and schedules meetings directly into calendars.\n\nThe system features lead engagement capabilities where Madison builds rapport with visitors, identifies buying intent, and gathers important details. Lead handling tools deliver notifications, conversation summaries, and CRM integration. The platform also captures leads by booking meetings and collecting contact information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5f8d88e-3a3a-40fc-bfc5-697f558bbd2c.png","url":"https://www.capterra.com.au/software/1078846/Madison","@type":"ListItem"},{"name":"Chamelio","position":21,"description":"Chamelio is an intelligent legal technology platform for in-house legal teams. The system automates workflows including contract review, redlining, policy management, and business intelligence. The platform adapts to each legal department's specific needs, generating playbooks and templates from past negotiations for consistent contract reviews. Chamelio transforms unstructured legal documents into actionable data, highlighting key clauses, obligations, and risks. The platform integrates with Slack and Microsoft Teams to deliver on-demand legal insights to stakeholders. Built with enterprise-grade security and SOC 2 Type II compliance, Chamelio requires minimal setup, enabling quick implementation. This allows legal teams to shift focus from routine tasks to strategic initiatives.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1be203c5-bc2a-41d8-b678-4e9e2f9091a1.jpeg","url":"https://www.capterra.com.au/software/1078851/Chamelio","@type":"ListItem"},{"name":"iChatrobo","position":22,"description":"iChatrobo is a next-generation Gen-AI based conversational AI & voicebot platform that reduces wait times, breaks language barriers & scales enterprise customer service. It delivers friend-like customer chats and acts as a trusted extension of teams by converting helpdesk tickets, PDFs, CSVs and unstructured sources into an intelligent assistant. The platform supports emotion detection and sentiment analysis, self-learning and self-correcting behavior, and horizontal scalability. Deployable on cloud or in-premise, iChatrobo integrates with ERP, CRM, web and chat systems with 24/7 support. Voice capabilities include automatic speech recognition with noise cancellation, local & regional language understanding to identify caller intent, and multi-language text-to-speech via PSTN, WhatsApp calling and streaming. Reported outcomes include 80% queries self-served, 35% CSAT improvement, 50% lead uplift, 30% higher conversions, 50% agent workload reduction and 40% better collection efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b5b717-72ea-491d-8b29-f82661342313.jpeg","url":"https://www.capterra.com.au/software/1078876/iChatrobo","@type":"ListItem"},{"name":"LooperChat","position":23,"description":"AI chatbot and live chat platform for website and mobile app integration that enables businesses to train custom AI chatbots with natural language processing capabilities, provide continuous customer support, and engage with visitors in real-time across multiple channels including email, social media, and messaging apps. It includes customization options for brand alignment, analytics tools for tracking customer behavior, and more. The platform helps deliver customer experiences while gathering insights into visitor preferences through reporting tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/84c65ba5-3778-4928-ace7-7ba3afb2d99c.png","url":"https://www.capterra.com.au/software/1078893/LooperChat","@type":"ListItem"},{"name":"Aitherapy","position":24,"description":"Aitherapy is a cognitive behavioral therapy-based AI mental health support software that offers 24/7 chat assistance. The platform provides instant therapeutic conversations based on CBT principles, featuring security measures aligned with HIPAA standards and memory capabilities that retain details from previous sessions. Aitherapy includes a free tier allowing limited daily messages and supports multiple languages including English, Spanish, French, German, and others. The software serves as a tool for processing thoughts, managing emotions, and learning coping strategies through AI-powered conversations that simulate therapeutic interactions without scheduling requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7a86bbb3-d42f-43cc-b3e6-47cae88a3cd2.jpeg","url":"https://www.capterra.com.au/software/1078902/Aitherapy","@type":"ListItem"},{"name":"MedAsk","position":25,"description":"MedAsk is an AI-powered healthcare software that helps individuals understand their symptoms, outlines potential next steps, and prepares them for clinical appointments. The system allows users to describe symptoms in natural language, then asks follow-up questions to provide a personalized assessment that includes probable conditions and explanations.\nFine-tuned on proprietary medical data and integrated with a comprehensive knowledge base, MedAsk delivers tailored recommendations that distinguish it from general AI assistants. The platform enables users to download detailed reports to share with healthcare providers, facilitating informed discussions during appointments.\nMedAsk provides personalized insights within 5 minutes while clearly emphasizing that it does not replace professional medical advice. The system encourages consultation with licensed practitioners for complete healthcare.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1559dc6d-963c-435f-8fda-65af2b475814.jpeg","url":"https://www.capterra.com.au/software/1079002/MedAsk","@type":"ListItem"}],"numberOfItems":25}
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